Realpage OneSite Reviews & Product Details

I like all the reports you can pull from the system and review. Review collected by and hosted on G2.com.

There is a lot to it. I’ve been using it for 8 months and am still finding out new things. Review collected by and hosted on G2.com.

I have worked in onesite for 5 years now, and have never really enjoyed the experience. The one thing that I could say that I do like is the resident management piece. You can always find residents easily within their interface. Review collected by and hosted on G2.com.

There is a lot that I dislike, but since I'm in marketing, I'll just focus on that piece. I HATE that you cannot successfully track why prospects signed with you in OneSite. There is really not an efficient way to gauge ROI and marketing outlets. You can pull a "source" report, however, it's not usually accurate, so you have to take everything on there with a grain of sand. Review collected by and hosted on G2.com.

The simple user interface! The program is very user friendly. Review collected by and hosted on G2.com.

Having to pull multiple reports instead of being able to drill down through 1 report to get all the same results from 5 different reports Review collected by and hosted on G2.com.

The follow up reminders were nice. It was easy to put in a service request. Review collected by and hosted on G2.com.

Difficult to navigate. Not user friendly at all. Outdated interface Review collected by and hosted on G2.com.

I like that it has been upgraded to be more user friendly. Information is easier to access than before and the homepage can be customized. Resident information is easy to locate. All property information can be found within a single program rather than across multiple programs. Review collected by and hosted on G2.com.

I dislike that training information is limited. If you are unsure how to complete a task, it isn't always easy to find the answer. I also dislike that I am unable to update pricing easily. There is no option to change lease terms. Review collected by and hosted on G2.com.

Loads faster, user friendly screening modules, generate reports clearly

I think it's nice that OneSite allows you to clearly see any transactions in regards to rent, utilities, deposits. It also automatically pulls OneSite generated letters to send out to the communities that are universal throughout apartment communities. Review collected by and hosted on G2.com.

Today's page needs updating since it does have a messy look to it. I think it needs to improve on the way it sends notifications to users in regards on who to send, for instance, to legal, a 3-day notice, or any emails to. There should be a simpler way to send mass emails out or add activity notes without doing those items one by one. Review collected by and hosted on G2.com.

I like how it's a one stop shop. Everything you need to do to cater to a resident is all in one place. Review collected by and hosted on G2.com.

It takes some clicking around to find what you're looking for which is time consuming. Review collected by and hosted on G2.com.

Easy to enter resident and prospect data. Fast screening process. Review collected by and hosted on G2.com.

Seems to time out frequently and also dislike how many windows open while using this software. Review collected by and hosted on G2.com.

I like how easy it is to find someone's apartment information, and previous information for those who no longer live with us. Finding a resident's balance due is very simple. When waitlisting someone for a particular apartment relapage makes it very simple because it takes you through each step. Review collected by and hosted on G2.com.

I do not like the recurring payment options- fixed, open, etc. Sometimes the resident ledger can be hard to understand and follow when there are many payments, late fees, credits, concessions etcetera. It becomes difficult to see who paid when it gets all jumbled up. Review collected by and hosted on G2.com.

I can easily guide through the organized links and tabs. Review collected by and hosted on G2.com.

I don't like being to constantly advance to the next day. It slows down the process. Review collected by and hosted on G2.com.