Realpage OneSite Reviews & Product Details

Onesite is extremely easy to navigate. It's easy to screen prospects and easy to find residents to create work orders, Review collected by and hosted on G2.com.

When looking for criminal records, I feel like its a little inaccurate and I maybe approving prospects that have a criminal background Review collected by and hosted on G2.com.

I'm sure there are benefits to the property managers, but not at all for the end users. Review collected by and hosted on G2.com.

Signing a lease on the realpage has been the most incredibly frustrating experience. It continually times out, requires multiple refreshes. I've had to have the the property management office re-send me links because the auth token would expire due to my continual refreshes to just complete the document. The images for signatures would not load. Pages took forever to load on the screen, sometimes showing up in duplicates. I've had to try signing my lease multiple times, and still might require me to go into the office to finalize. Review collected by and hosted on G2.com.

Honestly, I liked absolutely nothing about RealPage OneSite. Review collected by and hosted on G2.com.

The formatting and structure was a mess. The functionality of real page was not easily understood. Also changing the day everyday was really annoying. Oh and the fact that customer service was not very helpful and has you on hold for long periods of time. Review collected by and hosted on G2.com.

Improved functionality with new Onesite experience Review collected by and hosted on G2.com.

not fully integrated into a CRM with lead attribution Review collected by and hosted on G2.com.

As a property manager it's very user friendly! Review collected by and hosted on G2.com.

Since our most recent update we still have not been able to figure out why some residents are not able to use the eMoney order option. Review collected by and hosted on G2.com.

I like that we know what the industry is looking like and what we can expect over the near future in return. Review collected by and hosted on G2.com.

At first it was really hard to get things going. They seemed too busy to help and couldnt get responses to know what was going on. It would have been nice to have updates. Review collected by and hosted on G2.com.

The only upside is that after months of trying to become compliant with RealPage I can finally get paid by our customer. Review collected by and hosted on G2.com.

It is evident in every interaction that they just do not care, they do not have time to talk to you. The first person looks over everything and says it's good. But then it goes to the actual person who makes that final decision (a person you cannot talk to) and they do not bother to read all the provided information and they decline. I went through that 5 times with this company. You never get to work with the same person, each person declines for a different reason. Training is not standardized. There is also a communication barrier because they are located in another country. The 6th time I had my insurance agent on the phone with me and refused to get off the phone till it was approved. My insurance agent had them refer back to the original email that had all their requested information and they approved it. On that particular phone call, I was on the phone with them for about 45 minutes (including hold time). This is our 3rd year with RealPage and it has gotten worse each year even though our Insurance has not changed at all. Other companies that provide this same service are much easier to work with. Review collected by and hosted on G2.com.

Easy of access and the number of things you can do all in one site and Real Page! It simplifies everything for us and our community, stats, reports, Lease-ups, ETC. Review collected by and hosted on G2.com.

Sometimes it lags or takes a long time to open certain things. It sometimes kicks us out and reloads the previous page instead of the one we need to open up at that time. Review collected by and hosted on G2.com.

Real page is great for efficiently managing prospects and residents! It's very user-friendly as well! Review collected by and hosted on G2.com.

The only thing I don't like is how it can crash sometimes. Other than that, it's great! Review collected by and hosted on G2.com.

My favorite aspect is the ease of reporting. Review collected by and hosted on G2.com.

I have not found anything I dislike yet. Review collected by and hosted on G2.com.