# Fast Track Reviews **Vendor:** Radial **Category:** [Retail Distributed Order Management Systems](https://www.g2.com/categories/retail-distributed-order-management-systems) **Average Rating:** 3.6/5.0 **Total Reviews:** 13 ## About Fast Track Radial, Inc., a bpost group company, is the leader in omnichannel commerce technology and operations. Premier brands around the world confidently partner with Radial to deliver their brand promises, anticipate and respond to industry disruption, and compete in a rapidly evolving market. Radial’s innovative solutions connect retailers and customers through advanced omnichannel technologies, intelligent payments and fraud protection, efficient fulfillment, supply chain services, and insightful customer care services – especially where high-value customer experiences are critical. We are flexible, scalable, and focused on our clients’ business objectives. Learn how we deliver today’s retail for you at radial.com and follow us on Twitter @radialcorp. ## Fast Track Reviews ### 1. Provides the best integration with different payment providers with omnichannel commerce **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2022 **What do you like best about Fast Track?** Easy to integrate with the application as part of different payment options, radial plays a vital role in the billing module which processes the billing section navigation quite smooth with integration with different payment providers. Support from the customer care team is quite quick and prompt. **What do you dislike about Fast Track?** At times the billing module doesn't work effectively with the test cards during integration system down during the peak shopping team and results in effective testing. **What problems is Fast Track solving and how is that benefiting you?** Utilize the radial test cards as part of our testing to perform complete end-to-end retail(omnichannel) application testing and ensure the credit cards of various payment provider integration works effectively. ### 2. Provides essential features, In a complicated format **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2018 **What do you like best about Fast Track?** It gets the job done. I'd say it's effective enough. It's generally reliable. **What do you dislike about Fast Track?** The UI is cluttered and does not feel intuitive. Common functions take effort to get oriented with their proceedure. **What problems is Fast Track solving and how is that benefiting you?** Solves the issue of having a structured platform compatible with existing equipment. E-commerce fulfillment is faster. ### 3. Great for Retailers **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2018 **What do you like best about Fast Track?** Radial helps with order management from all aspects. Order management, payments, fulfillment & customer care. **What do you dislike about Fast Track?** Radial offers a user friendly interface, but some aspects are disjointed. **What problems is Fast Track solving and how is that benefiting you?** Helped with establishing a solid cart system that worked for my clients at the time. ### 4. Retail **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2017 **What do you like best about Fast Track?** Retails pricing is main source of everything for customers. wanted to see how we can achieve this **What do you dislike about Fast Track?** graphical representation fancy dashboards **What problems is Fast Track solving and how is that benefiting you?** redial - everything realted to customer ### 5. I Love eBay! **Rating:** 5.0/5.0 stars **Reviewed by:** Laura E. | eCommerce Manager & Designer - Website & Tech Support, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2016 **What do you like best about Fast Track?** Most of our eCommerce sales are a result of this. Easy and safe way to sell things regionally as well as internationally. Love how stamps.com can sync with my eBay account and import all my orders in, would be nice if UPS did it too! It's nice that you are able to calculate what the fees will be with eBay and PayPal and adjust the listing price accordingly. **What do you dislike about Fast Track?** I am VERY DISAPPOINTED that Blackthorne is no longer offered because the program allowed me to revise all the listings at once changing footers and headers and other customization of the listings. Now I have to manually change EVERY listing when I'm making a change to the shipping policy or something else on our made template. **Recommendations to others considering Fast Track:** Great way to make money, and wonderful that there is protection for us buyers. Use it! There are a lot of fraudulent purchases attempted to be made online and now you can rest easy knowing that eBay and PayPal will back you up if something goes wrong. I dislike the listing tools and some of the changes they've made there but hopefully they'll fix the bugs. **What problems is Fast Track solving and how is that benefiting you?** We are trying to create an online presence but the sales on our personal website are very slow. eBay works great for this because we sell around the world and this keeps us very busy now. Many sales are driven to our website by repeat customers on eBay. ### 6. Great Customer Service- Now Affiliate Traction **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2016 **What do you like best about Fast Track?** Great customer service. They use a ticket system which allows for projects to not drop the ball. All history is well documented and the service is fast and professional. **What do you dislike about Fast Track?** Some of the reports are not as transparent as I'm used to, however they are willing to ad-hoc any report you are looking for. **Recommendations to others considering Fast Track:** Great customer service, very knowledgeable. Great dashboard and interface. They are constantly working to improve the user experience and will offer site recommendations as well as work with you to implement abandonment applications. **What problems is Fast Track solving and how is that benefiting you?** Affiliate marketing management. Using their management service allows us to just approve or accept publisher promotions rather than seeking them out myself. They also find new publishers and are the main communicators with them. ### 7. I had very average experience. It does not give good filter options. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2016 **What do you like best about Fast Track?** The best point is one can go for used or second hand product on eBay. If someone is not able to afford the brand new goodie then he can go with option to buy a used one as per the the condition of the product. **What do you dislike about Fast Track?** Filter setting does not give much clearer picture of what you are finding. If you only know the name of any product then it will take time to find it over eBay ex (facial cleansing pad). Another thing is that details of product is not satisfactory. **What problems is Fast Track solving and how is that benefiting you?** It is mainly from customer point of view. I am trying to solve the problems faced by consumers. ### 8. Solid affiliate program **Rating:** 3.5/5.0 stars **Reviewed by:** Mike Z. | Director of Online Marketing, Publishing, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2015 **What do you like best about Fast Track?** Easy to use and setup if you have a tag management system. The recent reporting enhancements make it more transparent for affiliate performance review. **What do you dislike about Fast Track?** Recruiting can be challenging as not all publishers utilize the platform. The quality has gotten better though since it was Pepperjam, but still has some legacy issues with affiliate quality. **What problems is Fast Track solving and how is that benefiting you?** This platform allowed us to get an active affiliate program within a few days. It's a good starter platform to get a program off the ground. ### 9. Very Rigid & Significantly Expensive **Rating:** 0.5/5.0 stars **Reviewed by:** Scott M. | Senior Manager Ecommerce, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2014 **What do you like best about Fast Track?** The purpose of using the GSI (Ebay) Enterprise platform is for the GSI warehouse and if you need an end to end social. It's one of the few companies that are able to handle end to end ecommerce... meaning front end website development, order taking and process and warehouse shipment. **What do you dislike about Fast Track?** Most everything about the GSI platform is rigid and out of date. Last time I used it was about 3 years ago and they were working on an update, but I didn't try the update to see if it was any better. The older version was impossible to update, buggy and any time we needed an update or fix, It cost significant dollars (way over the value of the work) to complete the project. **Recommendations to others considering Fast Track:** Only for companies that need a full end to end solution. I wouldn't recommend using GSI. **What problems is Fast Track solving and how is that benefiting you?** The only benefit is if you're a brand that doesn't want to put that much effort into ecommerce and need a full end to end provider. ### 10. Pricey software for a complicated platform **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2015 **What do you like best about Fast Track?** This software is great when it comes to analytics. You are easily able to measure ROI and are constantly looking for new solutions which consists of many beta opportunities. **What do you dislike about Fast Track?** As many others have commented upon, the platform is very complicated within the user interface making it hard to access what you are seeking. Although they are consistently updating and simplifying, there is still room for improvement. **Recommendations to others considering Fast Track:** It would be beneficial to continue investigating simplifying the user interface. **What problems is Fast Track solving and how is that benefiting you?** We are able to double our clients ROI in most cases using this platform proving it to be a useful and worthwhile software. ### 11. eBay Enterprise for PPC Use **Rating:** 4.0/5.0 stars **Reviewed by:** Ashlee A. | Director of Ecommerce and Digital Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2014 **What do you like best about Fast Track?** The best feature of eBay Enterprise is the measurement abilities. As a marketing solution it allows you access to information that other platforms leave out. It allows you to measure ROI with ease which a lot of other software make hard. Also the ability to use betas before they are available to everyone else is a much sought after benefit. **What do you dislike about Fast Track?** The worst feature of eBay Enterprise is the User Interface. It is sometimes very hard to find what you are looking for. However it has improved drastically over the past few years and is much easier to use than previously. I would recommend a more coherent menu. I believe a lot of eBay Enterprise's features are hard to reach without having previous knowledge of their location. This also has been improved upon drastically in the past few years. **Recommendations to others considering Fast Track:** Make sure to review the help guide and speak to consultants anytime you have any problems. They are there to help and if you use them for it you will have better use of the software. Make sure to also use everything applicable to your company. eBay Enterprise has a wide variety of uses so make sure to use as much as possible. **What problems is Fast Track solving and how is that benefiting you?** We are able to retain clients by providing them with accurate information and showing the benefit of using us as an agency. eBay Enterprise has allowed us to drive our ROI up by 125% for one of our major clients. ### 12. Excellent Products, but could be a little more guidance from team! **Rating:** 5.0/5.0 stars **Reviewed by:** Michele F. | Business Analyst, Telecommunications, Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2014 **What do you like best about Fast Track?** I most enjoyed the home grown software platforms. When I was an employee of GSI Commerce we used a CMS tool that exceeded all expectations. **What do you dislike about Fast Track?** I think their email marketing platform could be improved a bit. I found when using it, it was not as user friendly as I would have liked and often had a long lag time. **What problems is Fast Track solving and how is that benefiting you?** I am an ecommerce marketing marketing professional trying to market and upsell customers while also create a better customer experience. ### 13. Inisghtful but overly complicated **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2014 **What do you like best about Fast Track?** The depth of reporting and level of insight available **What do you dislike about Fast Track?** Reporting UI is overly complex and difficult to navigate for the average user **What problems is Fast Track solving and how is that benefiting you?** Analytics for digital marketing program. We've gained insight into the proper media mix to drive return most efficiently ## Fast Track Discussions - [What is Radial used for?](https://www.g2.com/discussions/what-is-radial-used-for) - [View Fast Track pricing details and edition comparison](https://www.g2.com/products/radial-fast-track/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-17+03%3A56%3A52+-0500&secure%5Bsession_id%5D=f9f78164-54cb-42b0-aacb-1d323a20eff6&secure%5Btoken%5D=a7b16cfb26582303f2ffa341c255ed49a33b179c8e56628f97f36876580a4125&format=llm_user) ## Fast Track Features **Administration** - Dashboards - Reports & Analytics **Supply Chain Operations** - Warehousing - Transportation - Inventory Management **Labels** - Label Printing - Return labels - Bar codes **Order Entry** - Entry - Register - Notifications **Dispatching** - Route optimization - Auto dispatch - Order management **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Intelligence** - Transaction Scoring - Risk Assessment - Intelligence Reporting **Inventory Control** - Inventory Management - Inventory Sourcing **Customer Management** - Customer Portal - Visibility - Billing **Reporting** - Reports & Analytics - Data Transfer Tools **Order management** - Order tracking - E-commerce integrations - Manage orders - Order Status **Order Tracking** - Shipping - Tracking - Backorder **Customer portal** - Status updates - Real-time driver tracking - Customer communication - Customer feedback - Delivery customization **Detection** - Fraud Detection - Alerts - Real-Time Monitoring **Omni-Channel** - Customer Service - Order Fulfillment - Order Management - Integrations **Analytics** - KPIs - Dashboards - Custom Reports **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Driver tools** - Delivery rescheduling - Proof of delivery - Onboarding - Adaptive deliveries **Response** - Device Tracking - Fraud Markers - Bot Mitigation **Inventory management** - Low stock alerts - Automated inventory orders - Assign suppliers **Customer Management** - Order Status - Information Access - Email Notifications **Reports** - Delivery metrics - Heat maps - Driver rating **Reports** - Shipment reports - Inventory reports - Unshipped products **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction **Omnichannel Features ** - Retail Management - POS Integration - Social Media Integration - Customer Service Integration - Marketing Tools - E-commerce Integration - ERP Integration ## Top Fast Track Alternatives - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - 4.3/5.0 (545 reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - 4.4/5.0 (847 reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - 4.2/5.0 (570 reviews)