Radarr Reviews & Product Details

Competitive intelligence features could allow us to benchmark against other players in the industry and their AI could help us identify key trends and topics for us to run promos. Review collected by and hosted on G2.com.

Nothing to call out at this time. Great solutions overall. Review collected by and hosted on G2.com.

Easy to use and intuitive UI design. Great support team as well. Review collected by and hosted on G2.com.

Onboarding process was long but I felt that it was a required pain point to ensure a successful onboarding. Review collected by and hosted on G2.com.

The accuracy and breadth of Asian languages was the key differentiator and the main reason why we went with Circus Social. The self serve UX is very intuitive and we seldom need to ask for assistance Review collected by and hosted on G2.com.

I wish they had a customer service team that covered US hours as we're working with a few clients in the region that span across three time zones making it tough at times. Otherwise we're very pleased Review collected by and hosted on G2.com.

20/Twenty also known as circus social is generally used as Social Listening tools for a particular brand using some keywords. The best thing about this software is that it tells all the tweets, Fb posts or the news related to the brand. Review collected by and hosted on G2.com.

Dislike: Most of the time, it shows tweets which are not at all related to the brand. For eg: I used to work on SMRT Singapore and this tool shows me the tweets which includes #smrt (which is used for smart). Review collected by and hosted on G2.com.

The customer support and account management. They are very responsive and are always available to answer any questions. In terms of the product, it's a strong social listening tools (we have used others) and once you configure it to listen for the terms/brands you need, it pretty much does what it says on its own with little need to intervene. Another great thing about it is the API it has which allows us to automatically pull data from it into our own dashboard. Review collected by and hosted on G2.com.

Configuring it is a bit of work, but I suppose that's the same for any social listening platform. There are many things to consider when filtering what you want/don't want it to index, but that said, they help do this during the initial setup. Review collected by and hosted on G2.com.

The platform is very customizable and allows us to achieve various different business requirements. Additionally, we received great support from the team to cater to business requirements such as custom researches. They were able to provide quality custom research services based on social data which is very helpful for the business as our social insights team is still developing.

The best part is that the platform is always improving and the team is constantly looking for feedback from users to improve further. Review collected by and hosted on G2.com.

The platform is quite complex and allows for customization therefore, some knowledge on social listening is required for using the platform. Guides and manuals are not readily available yet, however, It is already a work in progress. Review collected by and hosted on G2.com.

Not only is the tool easy to use, but it is also comprehensive and the support team is highly responsive. Most importantly, they listen to the customers and the business uses cases that we have and finds ways to help us fulfill them. Review collected by and hosted on G2.com.

The autogenerated reports are great but can be further improved upon. Review collected by and hosted on G2.com.

The ability to get a bird-eye view is really good. I have experimented with a bunch of other competitors and are yet to find something as efficient as 20/20. Reporting and extraction of data is great. Service from the team is top notch. Any issues we have, they solve them quickly. Review collected by and hosted on G2.com.

Sometimes there are breaks in the UI for reporting purposes but i think this is actually due to the extraction of data from different social platforms. Review collected by and hosted on G2.com.