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At a Glance
Market Segments
Small-Business (36.8% of reviews)
Enterprise (48.7% of reviews)
Entry-Level Pricing
No pricing available
$299.00 1 Seat/Per month (billed annually)
Radarr
Star Rating
(38)4.6 out of 5
Market Segments
Small-Business (36.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about RadarrSprinklr Social
Star Rating
(1,152)4.1 out of 5
Market Segments
Enterprise (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
$299.00 1 Seat/Per month (billed annually)
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sprinklr Social excels in its centralized platform capabilities, achieving a score of 9.0, which allows for seamless management of multiple social media accounts. In contrast, Radarr, while effective, does not emphasize this feature as strongly, leading to a less integrated experience.
- Reviewers mention that Radarr's quality of support is notably high, with a score of 9.3, making it a reliable choice for users needing assistance. Sprinklr Social, while decent at 7.8, does not match the level of support that Radarr provides, which can be crucial for businesses that require prompt help.
- G2 users highlight that Radarr offers superior sentiment analysis capabilities, scoring 8.8 compared to Sprinklr Social's 7.0. This feature is essential for brands looking to gauge public perception effectively, making Radarr a better option for those focused on brand monitoring.
- Users on G2 report that Sprinklr Social's content calendar feature, rated at 8.6, is robust and user-friendly, allowing for effective planning and scheduling of posts. However, Radarr's content management features, while functional, do not provide the same level of sophistication, which may hinder users who prioritize content strategy.
- Reviewers mention that Radarr shines in its reporting capabilities, particularly with customizable dashboards and report exporting, scoring 9.0 and 8.9 respectively. Sprinklr Social, while offering solid reporting features, does not provide the same level of customization, which can limit users' ability to tailor reports to their specific needs.
- Users say that Sprinklr Social's social publishing features are strong, with a score of 8.5, allowing for effective campaign management. However, Radarr's campaign optimization features, rated at 8.2, are also commendable, indicating that both platforms have their strengths in this area, but Sprinklr may have a slight edge in execution.
Pricing
Entry-Level Pricing
Radarr
No pricing availableSprinklr Social
SMM and Customer Service Solution Self Serve (Annual)
$299.00
1 Seat/Per month (billed annually)
Combines the best of social media management & customer service for growing teams. Monthly billing only via credit card.
- Offer customer care on 15+ channels
- AI-powered chatbots and Digital Twin
- Omnichannel inbox
Free Trial
Radarr
Free Trial is available
Sprinklr Social
Free Trial is available
Ratings
Meets Requirements
8.7
28
8.1
953
Ease of Use
8.3
27
7.5
970
Ease of Setup
8.1
18
7.0
579
Ease of Admin
8.5
18
7.3
428
Quality of Support
9.2
28
7.7
897
Has the product been a good partner in doing business?
8.7
18
8.0
413
Product Direction (% positive)
9.1
26
7.9
933
Features by Category
Social Analytics
8.6(won by 1.5)
14
7.1
361
8.5(won by default)
13
Feature Not Available
8.4(won by 0.2)
15
8.2
435
Feature Not Available
Feature Not Available
8.0(won by default)
15
Feature Not Available
8.2(won by 1.1)
11
7.1
223
8.3(won by 1.2)
14
7.1
228
Reports & Dashboards
8.7(won by 0.6)
17
8.1
439
8.7(won by 0.7)
15
8.0
440
8.8(won by 0.6)
15
8.2
432
8.2(won by default)
10
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.4(won by default)
39
Not enough data
6.5(won by default)
39
Not enough data
6.2(won by default)
38
Not enough data
6.0(won by default)
38
Not enough data
6.5(won by default)
38
Platform Basics
8.6
6
Not enough data
8.3
6
Not enough data
Agentic AI - Competitive Intelligence
Not enough data
Not enough data
Platform Data
8.8
8
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
Platform Content
8.1
6
Not enough data
Platform Reporting
8.3
8
Not enough data
8.3
8
Not enough data
Content & Collaboration
Not enough data
8.5
339
Not enough data
8.0
329
Not enough data
7.6
307
Not enough data
7.9
330
Not enough data
7.9
340
Not enough data
7.3
234
Social Management
Not enough data
8.2
549
Not enough data
8.5
530
Not enough data
Feature Not Available
Not enough data
8.3
557
Not enough data
7.3
413
Not enough data
7.4
241
Not enough data
7.3
199
Agentic AI - Social Media Management
Not enough data
6.3
55
Not enough data
6.6
55
Not enough data
6.5
55
Not enough data
6.3
55
Not enough data
6.5
55
Not enough data
6.4
53
Not enough data
6.4
52
Media Channels
7.3
5
Not enough data
Not enough data
Not enough data
8.1
6
Not enough data
Geographic Coverage
7.8
6
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
Reporting
7.9
8
Not enough data
7.8
6
Not enough data
8.3
7
Not enough data
8.3
8
Not enough data
Agentic AI - Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Collection
Not enough data
Feature Not Available
Not enough data
7.4
47
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
56
|
Verified
Not enough data
Feature Not Available
Agentic AI - Review Management
Not enough data
7.2
10
Not enough data
7.3
10
Moderation
Not enough data
7.8
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
46
|
Verified
Use Cases
Not enough data
7.5
46
|
Verified
Not enough data
7.6
45
|
Verified
Not enough data
8.1
51
|
Verified
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
53
|
Verified
Not enough data
8.3
54
|
Verified
Not enough data
7.3
45
|
Verified
Display Options
Not enough data
7.1
44
|
Verified
Not enough data
Feature Not Available
Not enough data
7.1
51
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Content Sharing
Not enough data
7.4
30
Not enough data
7.9
29
Not enough data
7.5
29
Not enough data
Feature Not Available
Content Dashboard
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
7.8
29
Not enough data
Feature Not Available
Not enough data
6.9
28
Not enough data
Feature Not Available
Platform
Not enough data
6.6
27
Not enough data
6.4
28
Not enough data
7.3
28
Not enough data
7.2
27
Agentic AI - Employee Advocacy
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Monitoring & Listening
8.5
13
8.2
403
8.5
10
7.0
334
8.8
11
8.3
156
8.1
13
8.2
159
8.9
12
7.5
156
8.0
11
7.5
147
Agentic AI - Social Media Listening Tools
Not enough data
6.9
30
Not enough data
6.7
30
Not enough data
6.7
30
Not enough data
6.6
31
Not enough data
7.2
32
Data Management & Analysis
8.5
13
7.1
364
8.8
11
8.3
405
8.8
12
7.9
158
8.6
12
7.7
149
Content
Not enough data
8.0
57
Not enough data
7.7
55
Not enough data
8.2
56
Not enough data
7.5
54
Engagement
Not enough data
6.9
53
Not enough data
7.2
52
Not enough data
7.9
53
Not enough data
7.1
50
Not enough data
7.8
52
Social Shopping
Not enough data
Feature Not Available
Not enough data
6.9
50
Not enough data
Feature Not Available
Not enough data
7.3
51
Analytics
Not enough data
Feature Not Available
Not enough data
8.3
52
Not enough data
7.9
51
Generative AI
Not enough data
6.9
133
Not enough data
Feature Not Available
Process
Not enough data
8.2
264
Not enough data
7.7
241
Not enough data
8.2
247
Channels
Not enough data
7.5
196
Not enough data
8.7
278
Not enough data
7.5
189
Not enough data
6.8
177
Not enough data
7.3
185
Insight
Not enough data
7.6
198
Not enough data
8.4
275
Not enough data
7.9
223
Not enough data
7.7
233
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Radarr and Sprinklr Social are categorized as Social Media Analytics and Social Media Listening Tools
Unique Categories
Radarr is categorized as Media Monitoring and Competitive Intelligence
Sprinklr Social is categorized as Conversational Commerce Platforms, Social Commerce Platforms, SAP Store, Employee Advocacy, Social Customer Service, Social Media Suites, Social Media Management, Review Management, and AI Customer Support Agents
Reviews
Reviewers' Company Size
Radarr
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprinklr Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
18.4%
Financial Services
13.2%
Information Technology and Services
10.5%
Health, Wellness and Fitness
7.9%
Leisure, Travel & Tourism
5.3%
Other
44.7%
Marketing and Advertising
15.0%
Information Technology and Services
5.8%
Retail
4.7%
Financial Services
4.5%
Consumer Services
4.2%
Other
65.7%
Alternatives
Discussions
Radarr has no discussions with answers
What is the best way to find hashtags that are getting traffic.
1 Comment
TS
semrush.com is Great!
You pay for what ya get if ya get meRead more
Sprinklr Social has no more discussions with answers
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