Stephen from QT9 has been extremely helpful throughout our implementation and ongoing use of the system. His responsiveness, product knowledge, and willingness to assist have made it so much easier to learn the platform and successfully apply it to our business processes. We couldn't have done this without him. What I like best about QT9 ERP is the integration between inventory management, purchasing, manufacturing, supplier management, and quality systems. Having this information centralized improves visibility, traceability, and day-to-day decision-making while reducing the need for manual tracking across multiple spreadsheets. Review collected by and hosted on G2.com.

The biggest challenge is that certain tasks are not always intuitive to perform, and reporting often requires exporting data to Excel for further analysis. I would also like greater consistency in terminology between the ERP and QMS modules. Aligning the naming conventions and system language across both platforms would make navigation easier, reduce confusion for users, and improve overall efficiency. Review collected by and hosted on G2.com.

QT9 combines PO generation, Job management, Shipping control, Inventory control, Quality control, and many other operations functions in one database that allows for more complete visibility and tracking. Review collected by and hosted on G2.com.

There are delays often when switching between functions and screens that can be frustrating. Review collected by and hosted on G2.com.

While we have not yet implemented QT9 ERP, the ease of use, compliance, and communication have stood out as exceptional. Review collected by and hosted on G2.com.

Since our team has not yet implemented the QT9 ERP, we have no cons at this time. Review collected by and hosted on G2.com.

At Nanz Pharma, we have been working with QT9, and the system has proven to be intuitive and easy to navigate. The customer service team has been exceptional, assisting us in setting up the platform to ensure full compliance with our processes. I highly recommend QT9 for its user-friendly interface and dedicated support. Review collected by and hosted on G2.com.

There are many things great about QT9, we have no complaints as they have always helped us Review collected by and hosted on G2.com.

QT9 system has a lot of functions that our past ERP systems were missing. Their team is very knowledgeable and they have multiple SME's that are able to understand our questions and able to fully answer any concern we threw at them. Review collected by and hosted on G2.com.

Customization of reports is an additional charge but they have free Power BI options that could fill in the gap. Review collected by and hosted on G2.com.

QT9's ERP system has allowed our company to streamline a lot of our processes primarily shipping and inventory management. The QT9 team is friendly and responds quickly to any questions that our team has. The training they provide as well as check-ins are great ways that they allow us to learn more about the product that they provide. Review collected by and hosted on G2.com.

The only downsides to the QT9 ERP software is that it does not completely mesh with our paper based system we had prior to using this product. The QT9 support staff were able to help us set things up as closely as possible while we were required to update our own procedures to compensate. These sorts of problems were expected as no company can build a software packaged that can accommodate the needs of every company. Review collected by and hosted on G2.com.

The ability to have both integrate a QMS and and ERP into one harmonized system Review collected by and hosted on G2.com.

No ability to hide costs in ERP. All users can see the costs. Products cannot move locations before being not available. Review collected by and hosted on G2.com.

The simplicity and range of functions were great. Review collected by and hosted on G2.com.

None. Everything i seen seemed like it would work great for our business. Review collected by and hosted on G2.com.

After spending a year working to implement another ERP solution, our team decided to find a different ERP that better suited our company needs. After months of research and demonstrations, we found QT9 ERP and knew almost immediately it would suit our needs to manage our complex manufacturing environment. Coupled with their QT9 QMS system, it’s a single solution to manage our ERP, MRP and QMS needs across all our business platforms.

Some of the best features of the QT9 ERP allow us to customize our workflow and BOMs to fit our complex manufacturing needs. The ability to control multiple locations, and multiple workflows, with MRP tracking built in, is a helpful in mapping out our business and resource planning needs. Review collected by and hosted on G2.com.

So far, we haven't found anything that doesn't suit our needs. Review collected by and hosted on G2.com.

Working in Class II medical devices it is important to use a validated system, QT9 checks this box at no additional cost. Another great feature is the synchronization with the QT9 QMS.

QT9 license is floating and is great, especially in a startup world.

Job module and electronic DHR are a must-have and QT9 does it right.

The compliance module is great, especially during audits. Review collected by and hosted on G2.com.

A couple of other modules/functions will be nice to add to have a complete solution: Service, DHF, Requirements Traceability, and the ability to send documents for signatures such as Adobe Sign or Docu Sign.

These are modules that a Class II medical device organization is using intensively, and in order for QT9 to compete in the Medical Device market a must-have down the road. Review collected by and hosted on G2.com.