56% of our scheduling calls are now resolved end-to-end by Prosper AI, and 94% of patients rate the interaction positively. Prosper AI integrates natively with ModMed, handling scheduling, rescheduling, cancellations, new patient registration with upfront insurance collection, and disambiguating same-surname referring providers, which matters in a practice with as many appointment types and scheduling rules as ours. The team's hands-on configuration — refining prompts and scheduling logic with us through daily feedback loops — made it feel like an extension of our own staff, not just software we installed. Review collected by and hosted on G2.com.
We're still in the early stages of expanding Prosper AI beyond scheduling. Prior authorizations and insurance claim status updates are next on our roadmap, so today it's focused on the scheduling and registration side of our patient journey. Review collected by and hosted on G2.com.