--- title: Prophet CRM Reviews meta_title: 'Prophet CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 195 reviews by the users' company size, role or industry to find out how Prophet CRM works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 195 scale: '5' date_modified: '2026-11-11' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

Prophet CRM Reviews & Product Details

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Pricing

Pricing provided by Prophet CRM.

Basic

$25.00
Per User Per Month

User Insights

Average based on 195 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

Prophet CRM Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Prophet CRM, and what problem is it built to solve?

Prophet CRM is a customer relationship management system built to work within Microsoft Outlook. It helps businesses manage customer interactions, sales processes, and follow-ups in a familiar email environment, with the aim of streamlining workflows and reducing the need to switch between applications.

What languages does Prophet CRM support?

Prophet CRM supports 1 language: English.

What company sizes and industries is Prophet CRM the best fit for?

Prophet CRM’s strongest fit is among small businesses, with mid-market teams also well represented. Reviewer company profiles span several industries, with these segments appearing prominently:
  • Company size — Small Business: The clearest concentration of positive reviewer profiles.
  • Company size — Mid-Market: Also a recurring segment, including teams managing shared customer and sales information.
  • Industry — Construction and machinery: Both appear regularly among positive reviewer profiles.
  • Industry — Financial services, insurance, and real estate: These relationship- and pipeline-focused fields are also represented.

How long does it take to implement Prophet CRM across a team?

Implementation timelines vary, but reported go-live times most often fall within a day, within a month, or one to three months. Longer rollouts are also reported, so the setup timeline can depend on the scope of the implementation.
Time to go live Relative frequency
Under 1 day Among the most commonly reported ranges
Under 1 month Among the most commonly reported ranges
1–3 months Among the most commonly reported ranges
3–6 months Also reported
6–12 months or over 12 months Less commonly reported
Never Reported in some cases

What customer support options does Prophet CRM provide, and how do users find the overall support experience?

Support is available through phone, email or help desk, and a knowledge base. The experience can be hands-on and responsive, with users describing helpful, knowledgeable assistance and training; others report slow replies or uneven follow-through.

What is the experience like for teams switching to Prophet CRM from another tool?

Switching to Prophet CRM has often meant moving from a standalone CRM or basic contact-tracking setup to managing customer activity from Outlook. The change can reduce application switching and duplicate data entry, while making it easier to connect emails, follow-ups, and opportunities; transitions can still involve a learning curve and setup work. Named prior tools include ACT, Goldmine, Maximizer, and SAGE.

What tools and platforms does Prophet CRM integrate with, and how do these integrations help users get more value from the product?

Prophet CRM is most often connected with Microsoft Outlook, with users also describing links to productivity tools and business phone systems. These connections help keep customer communications and related work close to contact and opportunity records.
  • Email and calendar: Microsoft Outlook.
  • Productivity tools: Microsoft Excel and Word.
  • Telephony: 3CX and other business phone systems.

What features or capabilities could make Prophet CRM even more useful?

Prophet CRM could be more useful with smoother everyday administration and more flexible reporting. Recurring improvement areas include:
  • More capable reporting: Make report creation, customization, and pipeline forecasting easier to configure.
  • Bulk actions: Add bulk editing, tagging, reassignment, and duplicate-management tools to reduce repetitive record-by-record work.
  • Stronger mobile access: Expand mobile functionality so teams can do more than look up information while away from a computer.
  • More flexible customization: Improve control over layouts, fields, and shared views to better accommodate different team workflows.

Prophet CRM Reviews (195)

Reviews

Prophet CRM Reviews (195)

4.1
195 reviews

What do users say?

Generated using AI from real user reviews
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Verified User in Government Relations
UG
Verified User in Government Relations
Small-Business (50 or fewer emp.)
"Works for me"
2.5/5
What do you like best about Prophet CRM?

I like the integration into outlook which is helpful when doing calendar and contacts. Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

Prophet seems to crash my outlook fairly often. I wish it would work on iOS Review collected by and hosted on G2.com.

Claudia C.
CC
Claudia C.
Enrollment Specialist
Enterprise (> 1000 emp.)
Originally submitted 1/20/2015
"System was not adequate for our needs"
1.5/5
What do you like best about Prophet CRM?

Our company recently changed CRM because Prophet could not keep up with our growth. I do miss the format and ease of entering data, as well as the functionality of filtering by disposition and date. Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

I wish there was a better way of refining report results, more intuitive and easy to assign parameters, also that it wasn't able to keep up with our growth. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"A CRM That Integrates and Generates"
5/5
What do you like best about Prophet CRM?

Prophet CRM fulfilled many items from our checklist. Seamless integration to Outlook, easy, intuitive, and dynamic in quoting and follow up. Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

I wish it integrated with our ERP. Otherwise it's excellent Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"User-friendly, easy to learn!"
4.5/5
What do you like best about Prophet CRM?

There is more than one way to navigate everything and find information you are looking for. Easily integrates with Outlook! I have only used Prophet and SalesForce, but Prophet is my preference because everything I need is already in Outlook that I use every day! Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

Reporting is not very easy to create and get formatted properly. Review collected by and hosted on G2.com.

Verified User in Information Services
UI
Verified User in Information Services
Small-Business (50 or fewer emp.)
"Prophet CRM Review"
0.5/5
What do you like best about Prophet CRM?

The software app offers features that can help keep information well organized and is set up in a manner where a user can input enough data for reference on a particular contact or company. Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

It is very slow and always has glitches which cause reliability issues. I am unable to trust that the entries are saved and/or correct or that I am viewing correct data/info due to frequent technical issues I've experienced with this app. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Prophet CRM"
4.5/5
What do you like best about Prophet CRM?

There are so many options to choose from. Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

Selecting and generating reports is a little confusing. Review collected by and hosted on G2.com.

Verified User in Packaging and Containers
AP
Verified User in Packaging and Containers
Small-Business (50 or fewer emp.)
"Easy to use CRM"
5/5
What do you like best about Prophet CRM?

This CRM integrates seamlessly into Outlook. If you're familiar with Excel and Word, you'll catch on very quickly. I appreciate the fact that I never have to leave Outlook to log my sales activities. Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

The downside of this CRM is that it doesn't easily integrate into some of our third-party software programs. I believe it can be done through their API, however as a small business; we haven't invested the time and resources to figure it out. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Excellent"
5/5
What do you like best about Prophet CRM?

the fields flow seamlessly and very efficiently Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

that to open it you have to go on a separate screen from outlook but its not a huge deal Review collected by and hosted on G2.com.

Verified User in Packaging and Containers
UP
Verified User in Packaging and Containers
Small-Business (50 or fewer emp.)
"Thumbs up"
4/5
What do you like best about Prophet CRM?

Prophet is easy to use and helps keep me organized with tasks and information. I love that we can pull reports from it and upload it to excel. Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

It takes a while to load sometimes and to create a "view" isn't intuitive. Review collected by and hosted on G2.com.

Verified User in Music
UM
Verified User in Music
Small-Business (50 or fewer emp.)
"Prophet Review"
4.5/5
What do you like best about Prophet CRM?

The depth of customization and detail that you can get into on dealer's accounts. Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

It can be overwhelming due to the deep customization nature of the software. Review collected by and hosted on G2.com.

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What is Prophet CRM used for?

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Pricing Options

Pricing provided by Prophet CRM.

Basic

$25.00
Per User Per Month
Prophet CRM Comparisons
Prophet CRM Features
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Email Marketing
Lead Management
Case Management
Customer Support Portal
Knowledge Base
Reporting
Dashboards
Forecasting