--- title: Prophet CRM Reviews meta_title: 'Prophet CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 195 reviews by the users' company size, role or industry to find out how Prophet CRM works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 195 scale: '5' date_modified: '2026-11-11' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

Prophet CRM Reviews & Product Details

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Pricing

Pricing provided by Prophet CRM.

Basic

$25.00
Per User Per Month

User Insights

Average based on 195 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

Prophet CRM Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Prophet CRM, and what problem is it built to solve?

Prophet CRM is a customer relationship management system built to work within Microsoft Outlook. It helps businesses manage customer interactions, sales processes, and follow-ups in a familiar email environment, with the aim of streamlining workflows and reducing the need to switch between applications.

What languages does Prophet CRM support?

Prophet CRM supports 1 language: English.

What company sizes and industries is Prophet CRM the best fit for?

Prophet CRM’s strongest fit is among small businesses, with mid-market teams also well represented. Reviewer company profiles span several industries, with these segments appearing prominently:
  • Company size — Small Business: The clearest concentration of positive reviewer profiles.
  • Company size — Mid-Market: Also a recurring segment, including teams managing shared customer and sales information.
  • Industry — Construction and machinery: Both appear regularly among positive reviewer profiles.
  • Industry — Financial services, insurance, and real estate: These relationship- and pipeline-focused fields are also represented.

How long does it take to implement Prophet CRM across a team?

Implementation timelines vary, but reported go-live times most often fall within a day, within a month, or one to three months. Longer rollouts are also reported, so the setup timeline can depend on the scope of the implementation.
Time to go live Relative frequency
Under 1 day Among the most commonly reported ranges
Under 1 month Among the most commonly reported ranges
1–3 months Among the most commonly reported ranges
3–6 months Also reported
6–12 months or over 12 months Less commonly reported
Never Reported in some cases

What customer support options does Prophet CRM provide, and how do users find the overall support experience?

Support is available through phone, email or help desk, and a knowledge base. The experience can be hands-on and responsive, with users describing helpful, knowledgeable assistance and training; others report slow replies or uneven follow-through.

What is the experience like for teams switching to Prophet CRM from another tool?

Switching to Prophet CRM has often meant moving from a standalone CRM or basic contact-tracking setup to managing customer activity from Outlook. The change can reduce application switching and duplicate data entry, while making it easier to connect emails, follow-ups, and opportunities; transitions can still involve a learning curve and setup work. Named prior tools include ACT, Goldmine, Maximizer, and SAGE.

What tools and platforms does Prophet CRM integrate with, and how do these integrations help users get more value from the product?

Prophet CRM is most often connected with Microsoft Outlook, with users also describing links to productivity tools and business phone systems. These connections help keep customer communications and related work close to contact and opportunity records.
  • Email and calendar: Microsoft Outlook.
  • Productivity tools: Microsoft Excel and Word.
  • Telephony: 3CX and other business phone systems.

What features or capabilities could make Prophet CRM even more useful?

Prophet CRM could be more useful with smoother everyday administration and more flexible reporting. Recurring improvement areas include:
  • More capable reporting: Make report creation, customization, and pipeline forecasting easier to configure.
  • Bulk actions: Add bulk editing, tagging, reassignment, and duplicate-management tools to reduce repetitive record-by-record work.
  • Stronger mobile access: Expand mobile functionality so teams can do more than look up information while away from a computer.
  • More flexible customization: Improve control over layouts, fields, and shared views to better accommodate different team workflows.

Prophet CRM Reviews (195)

Reviews

Prophet CRM Reviews (195)

4.1
195 reviews

What do users say?

Generated using AI from real user reviews
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EA
Emanuele A.
Mid-Market (51-1000 emp.)
"Useful for my work"
4.5/5
What do you like best about Prophet CRM?

The possibility of inserting my activities and having an archive Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

For some functions it is a little complex Review collected by and hosted on G2.com.

Verified User in Machinery
AM
Verified User in Machinery
Small-Business (50 or fewer emp.)
Originally submitted 11/9/2021
"Avidian Prophet CRM: Outstanding Sales Tool in the Trenches"
5/5
What do you like best about Prophet CRM?

Prophet helps us reduce the time and energy necessary to feed the sales funnel tracking "beast." It keeps everyone happy with its reporting and forecasting functions. Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

Like any other tool, you need to use to be effective. Like the old saying goes, "If it's not in Prophet, it didn't happen!" Wish we were able to make address changes, etc, from the global screen instead of having to burrow into the root. Review collected by and hosted on G2.com.

PV
Pete V.
Commercial Accounts Manager
Small-Business (50 or fewer emp.)
Originally submitted 11/30/2021
"Prophet is rather user friendly and completely customizable."
4/5
What do you like best about Prophet CRM?

Customization is very helpful and allows us to enter whatever data we deem appropriate. Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

Creating appropriate reports and setting up the dashboard is difficult. We are unable to search the attached documents for content. Review collected by and hosted on G2.com.

Response from Warren Stokes of Prophet CRM

Hello Pete! Thanks for your review of Prophet CRM! We certainly appreciate your positive comments. We can help with your reporting requirements. I would like to understand more about your comment about searching the attached documents. You can contact me directly via email warrens@avidian.com Or you can call me on my Direct Line (425) 217-0343 any time M-F 8:00am Pacific time or later. For general technical support you can also email support@avidian.com

MI
Mark I.
Small-Business (50 or fewer emp.)
"Decent Data Capture. Not great at Marketing Emails, Drip Campaigns, Intricacies of our Opportunities"
1.5/5
What do you like best about Prophet CRM?

Stores my Companies and Contacts and Notes info Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

Does not support many marketing functions. Does not support HTML Email Templates. Doesn't remind me of Activities nor Suggest Marketing practices Review collected by and hosted on G2.com.

Response from Warren Stokes of Prophet CRM

Hello Mark! Thanks for your review of Prophet CRM! I really appreciate your input. We recently release a new feature set called Campaign Manager. You may want to take a look at it here: https://www.avidian.com/crm-features/campaign-manager/

Our design approach for Campaign Manager is to achieve the highest Deliverability, Open Rates and Click Rates. We do this by employing the Outlook HTML Email format. I would be glad to show this to you and offer help in any other area of Prophet.

You can contact me directly via email warrens@avidian.com Or you can call me on my Direct Line (425) 217-0343 any time M-F 8:00am Pacific time or later.

See how Prophet CRM improved
BB
Bryan B.
Albany Supply manager
Small-Business (50 or fewer emp.)
"Awesome program"
4.5/5
What do you like best about Prophet CRM?

I enjoy how organized and easy it is to use Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

not having the ability to use it on my phone Review collected by and hosted on G2.com.

Response from Warren Stokes of Prophet CRM

Hello Bryan! Thanks for your review of Prophet CRM! We appreciate your positive comments. The Prophet Mobile App is a good way to access your contacts, accounts and sales pipeline from your phone. You can download it on your phone here: https://www.avidian.com/crm-features/mobile-crm/.

I am always happy to assist or chat about Prophet. You can contact me directly via email warrens@avidian.com Or you can call me on my Direct Line (425) 217-0343 any time M-F 8:00am Pacific time or later.

See how Prophet CRM improved
Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Prophet works well!"
3/5
What do you like best about Prophet CRM?

Profit is easy to use. It is easy to customize, and it is easy to enter data. Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

Because it is integrated with Microsoft Outlook, I sometimes need to wait for it to download information from the cloud. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Verified User in Commercial Real Estate
Small-Business (50 or fewer emp.)
Originally submitted 1/22/2015
"Decent CRM and Excellent Customer Service"
4.5/5
What do you like best about Prophet CRM?

Good CRM Software that sits on top of outlook,, so it is easy to use , their customer service is excellent. Always on top of things. Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

They could use some color coding to make things more visual, have suggested it they said good idea but never implemented my ideas. Review collected by and hosted on G2.com.

Verified User in Research
UR
Verified User in Research
Small-Business (50 or fewer emp.)
"Longtime user"
5/5
What do you like best about Prophet CRM?

easy to use within Microsoft Outlook as it works with my existing contacts Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

OnDemand product depends on a fast internet connection. The Mobile app is pretty functional Review collected by and hosted on G2.com.

Response from Warren Stokes of Prophet CRM

Hello! Thanks for your review of Prophet CRM! I really appreciate your input. I am always happy to assist or chat about Prophet. You can contact me directly via email warrens@avidian.com Or you can call me on my Direct Line (425) 217-0343 any time M-F 8:00am Pacific time or later.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Prophet makes it simple to log my bids and keep track of all the data involved."
5/5
What do you like best about Prophet CRM?

I can link emails to my bids and keep track of all the correspondence in one location. It tracks the bids in a way that manages the massive amount of information in one place. Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

The only thing I would like to see is the ability to log the time the bid is due as well as the date. Many projects have a specific time that they are due that day, and I need a way to track that. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
Originally submitted 1/20/2015
"OK"
2.5/5
What do you like best about Prophet CRM?

Well thought out and is customization seems to be easy. Great concept, just a shame it has to work with Microsoft. Review collected by and hosted on G2.com.

What do you dislike about Prophet CRM?

Linked to Outlook. Needs to be on its own. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by Prophet CRM.

Basic

$25.00
Per User Per Month
Prophet CRM Comparisons
Prophet CRM Features
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Email Marketing
Lead Management
Case Management
Customer Support Portal
Knowledge Base
Reporting
Dashboards
Forecasting