Projectworks Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Projectworks to be intuitive and user-friendly, making daily tasks and onboarding significantly easier. (82 mentions)

Users commend Projectworks for its effective centralization and streamlining of project management across multiple regions. (63 mentions)

Users appreciate the user-friendly interface of Projectworks, which streamlines operations and enhances overall effectiveness. (38 mentions)

Users appreciate the user-friendly interface of Projectworks, which enhances coordination and simplifies the management of complex projects. (37 mentions)

Users appreciate the comprehensive features of Projectworks for streamlined management and integration across multiple regions. (36 mentions)

Users note the limited features of Projectworks, especially in integrations and project scheduling, hindering overall effectiveness. (23 mentions)

Users highlight the missing invoicing features in Projectworks, hindering customization and efficiency in their processes. (23 mentions)

Users find limited customization in reporting and workflows, causing minor frustrations during fast-paced tasks. (19 mentions)

Users find the learning curve challenging, as initial complexity and unclear features require time to master. (17 mentions)

Users note that reporting issues exist, including limited customization and occasional slowness, impacting their workflow. (17 mentions)

5 Pros or Advantages of Projectworks

1. Ease of Use

Users find Projectworks to be intuitive and user-friendly, making daily tasks and onboarding significantly easier.

See 82 mentions

See Related User Reviews

Hope M.

Small-Business (50 or fewer emp.)

4.5/5

"Great Product, Easy to use"

What do you like about Projectworks?

Great Product, Easy to use and constant updates making life easier. Also great customer support and easy implementation

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Intuitive and Effortless to Use"

What do you like about Projectworks?

it is easy to use, intuitive to work through. Support has been great A lot of features and continues improvements all the time

2. Project Management

Users commend Projectworks for its effective centralization and streamlining of project management across multiple regions.

See 63 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Quick Monthly Forecasts and Clear Project & Resource Visibility"

What do you like about Projectworks?

I like being able to see our every month financial forecasts quickly and see how our team is being worked and how much time it takes to complete each

Alison P.

Small-Business (50 or fewer emp.)

4.5/5

"Real-Time Budget Transparency That Transforms Multi-Project Workflow"

What do you like about Projectworks?

ProjectWorks was easy to implement and customer support has been friendly, prompt and very helpful. It has been easy to use and has made a big diff

3. User-Friendly

Users appreciate the user-friendly interface of Projectworks, which streamlines operations and enhances overall effectiveness.

See 38 mentions

See Related User Reviews

Hope M.

Small-Business (50 or fewer emp.)

4.5/5

"Great Product, Easy to use"

What do you like about Projectworks?

Great Product, Easy to use and constant updates making life easier. Also great customer support and easy implementation

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Intuitive and Effortless to Use"

What do you like about Projectworks?

it is easy to use, intuitive to work through. Support has been great A lot of features and continues improvements all the time

4. User Interface

Users appreciate the user-friendly interface of Projectworks, which enhances coordination and simplifies the management of complex projects.

See 37 mentions

See Related User Reviews

David G.

Small-Business (50 or fewer emp.)

4.0/5

"Simplifies Management with Easy Setup"

What do you like about Projectworks?

I like Projectworks because it has a simple user-friendly interface that's very easy to navigate and does what we need without requiring too much extr

Andrew O.

Small-Business (50 or fewer emp.)

4.0/5

"Simple Yet Powerful Interface with Truly On-Point Support"

What do you like about Projectworks?

Simple yet powerful interface, good defaults set up, able to configure and control most important aspects. Support has been really on point during ou

5. Comprehensive Features

Users appreciate the comprehensive features of Projectworks for streamlined management and integration across multiple regions.

See 36 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Visual Timelines and Dashboards That Make Delays Easy to Catch"

What do you like about Projectworks?

The visual timelines make it easy to spot delays early, before it even happens. The reports and charts on each dashboard make it all visual and easy t

David G.

Small-Business (50 or fewer emp.)

4.0/5

"Simplifies Management with Easy Setup"

What do you like about Projectworks?

I like Projectworks because it has a simple user-friendly interface that's very easy to navigate and does what we need without requiring too much extr

5 Cons or Disadvantages of Projectworks

1. Limited Features

Users note the limited features of Projectworks, especially in integrations and project scheduling, hindering overall effectiveness.

See 23 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Timelines, Reminders, and Visual Dashboards Keep Our Projects on Track"

What do you dislike about Projectworks?

User interface looks great but when using the experience is bit hard. So what would be better for the users, is that only essential features can be ne

David G.

Small-Business (50 or fewer emp.)

4.0/5

"Simplifies Management with Easy Setup"

What do you dislike about Projectworks?

I would like the reporting capability to be a bit more powerful, it is limited and does not have customization that I need.

2. Missing Features

Users highlight the missing invoicing features in Projectworks, hindering customization and efficiency in their processes.

See 23 mentions

See Related User Reviews

Andrew O.

Small-Business (50 or fewer emp.)

4.0/5

"Simple Yet Powerful Interface with Truly On-Point Support"

What do you dislike about Projectworks?

Certain features such as the definition of week boundaries (if Monday is the first day or Sunday, etc) or defining how certain metrics are calculated

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Good work scheduling with easy-to-use dashboard"

What do you dislike about Projectworks?

There is very little to dislike about ProjectWorks but more fin templates in addition to the visuals would be a great addition to the platform and mak

3. Limited Customization

Users find limited customization in reporting and workflows, causing minor frustrations during fast-paced tasks.

See 19 mentions

See Related User Reviews

Emma H.

Small-Business (50 or fewer emp.)

4.5/5

"What a game changer!"

What do you dislike about Projectworks?

There are some small things that cannot be changed and are a little frustrating

David G.

Small-Business (50 or fewer emp.)

4.0/5

"Simplifies Management with Easy Setup"

What do you dislike about Projectworks?

I would like the reporting capability to be a bit more powerful, it is limited and does not have customization that I need.

4. Learning Curve

Users find the learning curve challenging, as initial complexity and unclear features require time to master.

See 17 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Quick Monthly Forecasts and Clear Project & Resource Visibility"

What do you dislike about Projectworks?

The tool is created for advanced users or people who work entirely on fin dept, so you need to use it like for an entire month to get the hang of it,

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Projectworks Streamlines Time-to-Cost Tracking with Seamless Xero & Salesforce Integrations"

What do you dislike about Projectworks?

Wish the settings and adjustment require less clicks than what there is to expected. The reporting features are powerful, but it takes time to learn h

5. Reporting Issues

Users note that reporting issues exist, including limited customization and occasional slowness, impacting their workflow.

See 17 mentions

See Related User Reviews

David G.

Small-Business (50 or fewer emp.)

4.0/5

"Simplifies Management with Easy Setup"

What do you dislike about Projectworks?

I would like the reporting capability to be a bit more powerful, it is limited and does not have customization that I need.

Josephine A.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Setup and Intuitive Financial Tools"

What do you dislike about Projectworks?

> Could benefit from more advanced and flexible reporting. > Greater ability to customise dashboards to suit specific business needs would be v

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Verified User in Civil Engineering

Small-Business (50 or fewer emp.)

8/24/2026

"User-Friendly Interface with Great Reporting and Filtering"

4/5

What do you like best about Projectworks?

User friendly interface, and great reporting/filtering options Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

I haven't come across anything I haven't liked Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

We appreciate your feedback on reporting and the interface - it's so great to hear that you haven't come across anything you dislike about Projectworks. We're committed to providing a seamless experience and we look forward to continuing to support you and your team!

Verified User in Automotive

Mid-Market (51-1000 emp.)

5/26/2026

"Great Timesheet Tool with Helpful Project Planning Integrations"

4.5/5

What do you like best about Projectworks?

It's a good timesheet tool that has project planning integrations as well Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The general feedback that I have is that it's quite a rigid tool, i.e. not being able to upload resourcing. I'm also not able to breakdown the burn rate at completion graph by individual months to sense check the resourcing plan that has been loaded manually. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

We're glad to hear that you find Projectworks to be a great timesheet tool with helpful project planning integrations. The projected burn rate at completion graph on each project can be viewed monthly, alternatively, you can also switch to 'Projected burn this month' in the project's overview. If either of those sound like they may be helpful - please feel free to get in touch with our support team who'd be happy to assist you (support@projectworks.com). Thanks for your review and for we look forward to continuing to support you in planning your projects!

Mark D.

Director and lead ecologist

Small-Business (50 or fewer emp.)

6/29/2026

"Efficient Timesheets and Robust Project Budget Management"

4.5/5

What do you like best about Projectworks?

Timesheet management for staff and oversight of project budgets. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Not being able to assign two companies to the same project. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

Thanks Mark, it's great to hear that Projectworks has simplified your timesheet management and budget oversight! We appreciate your feedback and will take it into consideration for future improvements.

Verified User in Civil Engineering

Small-Business (50 or fewer emp.)

5/26/2026

"Simple, Fast, and Reliable with Competitive Pricing"

4.5/5

What do you like best about Projectworks?

Simple intuitive interface. It works consistently and quickly. The pricing is competitive and reasonable. Staff seem happy enough with it. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The reporting functions are hard to understand and use. They seem very limited in what data they can compare and are a massive time sink. We have to export our data into spreadsheets to get the information displayed correctly. Resourcing should also be able to be automatically copied across to your time sheets. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

Thank you for sharing your positive experience with Projectworks - it's so good to hear that you've found the experience simple and intuitive and that your staff like using it.

We've been continuing to build out the inbuilt report library so that we can make data analysis accessible for everyone - if there is a report you'd like to see there our team would love to know. Otherwise for more in depth reporting, you may appreciate our custom reporting feature that is best suited to firms who want to build and tailor one-off reports that matter most to you.

Kara B.

Senior Operations Lead

Small-Business (50 or fewer emp.)

10/9/2025

"Comprehensive project and invoicing platform with incredible reporting"

4/5

What do you like best about Projectworks?

I use Projectworks as an admin for project management, time tracking, and invoicing, and it has become an essential tool for running our operations smoothly. It’s fantastic for keeping track of all project work, monitoring employee time accurately, and managing client invoicing in one place. The platform’s reporting capabilities are especially impressive — there’s an enormous catalog of reports you can build, which provides deep visibility into project performance, utilization, and financials.

Overall, Projectworks is an excellent, comprehensive platform that combines project management, time tracking, and invoicing in a clean, reliable system. With a few workflow enhancements, it could easily be a five-star solution. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

My only real suggestions for improvement would be:

Offering tutorials or guided learning resources for the reporting features — they’re powerful but can be a bit complex for new users.

Adding a feature to auto-prepare draft invoices at the end of each month, so that when admins go to generate invoices, they’re already staged and ready for review. Currently, the “Invoices” section only displays what’s been generated, but a draft-mode view would save time and streamline month-end billing. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

edit

Thanks so much for the thoughtful review, Kara! We're thrilled to hear Projectworks has become an essential part of your operations - especially that the reporting tools are helping you gain the visibility needed to stay on top of project performance and financials.

We also appreciate the great suggestions. The custom reporting feature is definitely intended for those users who have previous, technical reporting experience, and we do appreciate that it has a learning curve. In terms of direct assistance with custom reporting, we're currently offering support for specific report questions, and noting requests for reports to be added to the Managed Reports list. We can also connect users with partners for report assistance, and we're always open to hearing where our Help Center materials have gaps so we can continue to add and improve them - feel free to share any you've identified with us at support@projectworks.com.

The auto-drafted invoices is a great idea, and we’ve passed this feedback to our product team for consideration.

Thanks again for being part of the Projectworks community - we love seeing it make a difference!

See how Projectworks improved

Divya L.

Senior Executive Human Resources

Mid-Market (51-1000 emp.)

5/26/2026

"Very easy to use Integrations & happy with the data flow"

5/5

What do you like best about Projectworks?

Integrations

Easy to use

Performance

AI/ Intelligence Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

We expected better onboarding experience

Creating custom reports is difficult to our old application replicon

there is no option of selecting specific fields and generating a report Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

Thank you for sharing your feedback Divya! It's great to hear that you find Projectworks easy to use and are happy with the data flow and integrations. We understand the importance of a smooth onboarding experience and the ability to easily create custom reports.

As we continue to build out our inbuilt report library as well, to make data analysis accessible for everyone it would be great to get your feedback!

If you need any assistance with creating custom reports or have any other questions, please don't hesitate to reach out. We're here to help and ensure you have a great experience with Projectworks. Thank you for choosing us to help with your invoicing and project financials.

Hamie Y.

Director & Operations Manager

Small-Business (50 or fewer emp.)

5/25/2026

"Project Works user review"

5/5

What do you like best about Projectworks?

Clean interface, simple functions with powerful outcomes. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

There is a few customisation functions that it could use to better the program, i.e. sending emails out i can't customise the subject bar. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

Thanks Hamie! We appreciate your positive feedback about the interface and powerful outcomes you're seeing. We'll definitely take your suggestion about greater customization into account for future improvements.

Verified User

Small-Business (50 or fewer emp.)

5/25/2026

"Clear Project Insights, Cost Tracking Needs Improvement"

4/5

What do you like best about Projectworks?

I appreciate how Projectworks gives me a clear overview of the status of my projects and provides visibility to my work team about their resourcing across different projects. It enables conversations among project managers, which is valuable. The integration with Outlook is a great feature, as it catches my meetings and makes timesheeting easy. . Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Some of the resourcing associated with budgets doesn't bring the correct rate all the way through. So I'm always slightly off on my projected or forecast costs. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

Thank you for sharing your positive experience with Projectworks, including the clear project overview and integration with Outlook - it's great to hear how you're already getting value from this brand new integration.

It sounds odd that the correct rate isn't pulling through and we'd definitely want to look into that for you, have you been able to get in touch with our support team? Send us an email support@projectworks.com so we can start looking into that for you.

Thanks again for choosing Projectworks, we look forward to supporting you with continued visibility of resourcing, easy timesheeting, good conversations and more!

Verified User in Research

Mid-Market (51-1000 emp.)

5/6/2026

"Great Time Allocation and Budget Tracking in Projectworks"

4.5/5

What do you like best about Projectworks?

Projectworks is a great project management tool. The time allocation features, and how easy it is to set up work based on availability, are what we use most. It has helped keep our project budget on track, integrated well with slack and has also helped us save manpower. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The interface is a bit complicated, and that’s the main reason we ended up switching. It definitely takes some time to get used to. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

Thank you for sharing your experience with Projectworks! It's great to hear that you found the time allocation and budget tracking features helpful in managing your projects efficiently. We appreciate your feedback about the interface and understand the importance of user-friendly design.

If you ever decide to give Projectworks another try, please reach out to our support team. We would be happy to assist you with any questions or concerns you may have. Thank you for choosing Projectworks to streamline your project management processes!

Verified User in Architecture & Planning

Small-Business (50 or fewer emp.)

5/26/2026

"Seamless Integrations That Keep Our Business Running Smoothly"

4/5

What do you like best about Projectworks?

The integration with other key apps to run our business Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

It's a bit more complex than what our business needs (e.g., project budgets can be hard to understand at a glance, resourcing function ROI doesn't make sense for us to use it) Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

Thank you for sharing your feedback with us. It's great to hear that it has been beneficial for your business in terms of integrations, invoicing clients and employee performance management.

We are here to support you, so please don't hesitate to reach out if you need any assistance or have further feedback. Thank you for choosing Projectworks!