Projectworks Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Projectworks to be intuitive and user-friendly, making daily tasks and onboarding significantly easier. (82 mentions)

Users commend Projectworks for its effective centralization and streamlining of project management across multiple regions. (63 mentions)

Users appreciate the user-friendly interface of Projectworks, which streamlines operations and enhances overall effectiveness. (38 mentions)

Users appreciate the user-friendly interface of Projectworks, which enhances coordination and simplifies the management of complex projects. (37 mentions)

Users appreciate the comprehensive features of Projectworks for streamlined management and integration across multiple regions. (36 mentions)

Users note the limited features of Projectworks, especially in integrations and project scheduling, hindering overall effectiveness. (23 mentions)

Users highlight the missing invoicing features in Projectworks, hindering customization and efficiency in their processes. (23 mentions)

Users find limited customization in reporting and workflows, causing minor frustrations during fast-paced tasks. (19 mentions)

Users find the learning curve challenging, as initial complexity and unclear features require time to master. (17 mentions)

Users note that reporting issues exist, including limited customization and occasional slowness, impacting their workflow. (17 mentions)

5 Pros or Advantages of Projectworks

1. Ease of Use

Users find Projectworks to be intuitive and user-friendly, making daily tasks and onboarding significantly easier.

See 82 mentions

See Related User Reviews

Hope M.

Small-Business (50 or fewer emp.)

4.5/5

"Great Product, Easy to use"

What do you like about Projectworks?

Great Product, Easy to use and constant updates making life easier. Also great customer support and easy implementation

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Intuitive and Effortless to Use"

What do you like about Projectworks?

it is easy to use, intuitive to work through. Support has been great A lot of features and continues improvements all the time

2. Project Management

Users commend Projectworks for its effective centralization and streamlining of project management across multiple regions.

See 63 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Quick Monthly Forecasts and Clear Project & Resource Visibility"

What do you like about Projectworks?

I like being able to see our every month financial forecasts quickly and see how our team is being worked and how much time it takes to complete each

Alison P.

Small-Business (50 or fewer emp.)

4.5/5

"Real-Time Budget Transparency That Transforms Multi-Project Workflow"

What do you like about Projectworks?

ProjectWorks was easy to implement and customer support has been friendly, prompt and very helpful. It has been easy to use and has made a big diff

3. User-Friendly

Users appreciate the user-friendly interface of Projectworks, which streamlines operations and enhances overall effectiveness.

See 38 mentions

See Related User Reviews

Hope M.

Small-Business (50 or fewer emp.)

4.5/5

"Great Product, Easy to use"

What do you like about Projectworks?

Great Product, Easy to use and constant updates making life easier. Also great customer support and easy implementation

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Intuitive and Effortless to Use"

What do you like about Projectworks?

it is easy to use, intuitive to work through. Support has been great A lot of features and continues improvements all the time

4. User Interface

Users appreciate the user-friendly interface of Projectworks, which enhances coordination and simplifies the management of complex projects.

See 37 mentions

See Related User Reviews

David G.

Small-Business (50 or fewer emp.)

4.0/5

"Simplifies Management with Easy Setup"

What do you like about Projectworks?

I like Projectworks because it has a simple user-friendly interface that's very easy to navigate and does what we need without requiring too much extr

Andrew O.

Small-Business (50 or fewer emp.)

4.0/5

"Simple Yet Powerful Interface with Truly On-Point Support"

What do you like about Projectworks?

Simple yet powerful interface, good defaults set up, able to configure and control most important aspects. Support has been really on point during ou

5. Comprehensive Features

Users appreciate the comprehensive features of Projectworks for streamlined management and integration across multiple regions.

See 36 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Visual Timelines and Dashboards That Make Delays Easy to Catch"

What do you like about Projectworks?

The visual timelines make it easy to spot delays early, before it even happens. The reports and charts on each dashboard make it all visual and easy t

David G.

Small-Business (50 or fewer emp.)

4.0/5

"Simplifies Management with Easy Setup"

What do you like about Projectworks?

I like Projectworks because it has a simple user-friendly interface that's very easy to navigate and does what we need without requiring too much extr

5 Cons or Disadvantages of Projectworks

1. Limited Features

Users note the limited features of Projectworks, especially in integrations and project scheduling, hindering overall effectiveness.

See 23 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Timelines, Reminders, and Visual Dashboards Keep Our Projects on Track"

What do you dislike about Projectworks?

User interface looks great but when using the experience is bit hard. So what would be better for the users, is that only essential features can be ne

David G.

Small-Business (50 or fewer emp.)

4.0/5

"Simplifies Management with Easy Setup"

What do you dislike about Projectworks?

I would like the reporting capability to be a bit more powerful, it is limited and does not have customization that I need.

2. Missing Features

Users highlight the missing invoicing features in Projectworks, hindering customization and efficiency in their processes.

See 23 mentions

See Related User Reviews

Andrew O.

Small-Business (50 or fewer emp.)

4.0/5

"Simple Yet Powerful Interface with Truly On-Point Support"

What do you dislike about Projectworks?

Certain features such as the definition of week boundaries (if Monday is the first day or Sunday, etc) or defining how certain metrics are calculated

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Good work scheduling with easy-to-use dashboard"

What do you dislike about Projectworks?

There is very little to dislike about ProjectWorks but more fin templates in addition to the visuals would be a great addition to the platform and mak

3. Limited Customization

Users find limited customization in reporting and workflows, causing minor frustrations during fast-paced tasks.

See 19 mentions

See Related User Reviews

Emma H.

Small-Business (50 or fewer emp.)

4.5/5

"What a game changer!"

What do you dislike about Projectworks?

There are some small things that cannot be changed and are a little frustrating

David G.

Small-Business (50 or fewer emp.)

4.0/5

"Simplifies Management with Easy Setup"

What do you dislike about Projectworks?

I would like the reporting capability to be a bit more powerful, it is limited and does not have customization that I need.

4. Learning Curve

Users find the learning curve challenging, as initial complexity and unclear features require time to master.

See 17 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Quick Monthly Forecasts and Clear Project & Resource Visibility"

What do you dislike about Projectworks?

The tool is created for advanced users or people who work entirely on fin dept, so you need to use it like for an entire month to get the hang of it,

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Projectworks Streamlines Time-to-Cost Tracking with Seamless Xero & Salesforce Integrations"

What do you dislike about Projectworks?

Wish the settings and adjustment require less clicks than what there is to expected. The reporting features are powerful, but it takes time to learn h

5. Reporting Issues

Users note that reporting issues exist, including limited customization and occasional slowness, impacting their workflow.

See 17 mentions

See Related User Reviews

David G.

Small-Business (50 or fewer emp.)

4.0/5

"Simplifies Management with Easy Setup"

What do you dislike about Projectworks?

I would like the reporting capability to be a bit more powerful, it is limited and does not have customization that I need.

Josephine A.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Setup and Intuitive Financial Tools"

What do you dislike about Projectworks?

> Could benefit from more advanced and flexible reporting. > Greater ability to customise dashboards to suit specific business needs would be v

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Verified User in Venture Capital & Private Equity

Mid-Market (51-1000 emp.)

2/22/2026

"Quick Monthly Forecasts and Clear Project & Resource Visibility"

4.5/5

What do you like best about Projectworks?

I like being able to see our every month financial forecasts quickly and see how our team is being worked and how much time it takes to complete each task. Projectworks gives us an everyday summary of how the project is progressing and resource is being used, we use it to keep our team on track of critical issues. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The tool is created for advanced users or people who work entirely on fin dept, so you need to use it like for an entire month to get the hang of it, learning curve is there so if you are not using it daily then definitely takes some time. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

Thanks for sharing your experience of Projectworks, it's great to hear how it's become your default, giving you back time and confidence in decision making!

We’re always working to make Projectworks more intuitive and user-friendly no matter your role. If there’s anything you'd like to share further about your experience, our team’s always here at support@projectworks.com.

Verified User

Mid-Market (51-1000 emp.)

6/1/2026

"User-Friendly UI, Excellent for Tracking and Utilization"

4/5

What do you like best about Projectworks?

I like Projectworks because its UI is great and makes my work more enjoyable. I also find the project linking works very well, allowing me to connect tasks efficiently. Additionally, the utilization tracking is fantastic for keeping an eye on team performance. In the timesheet view, I'm able to open a new tab for a project and see a breakdown of the fiscal progress, which is incredibly helpful. Utilization and margin tracking are great features for assessing our team's performance. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The timesheet view can be a bit confusing when using multiple timecodes for one project. It would be easier if it was clearer what timecode I am putting time down to. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

It's awesome to hear that you like Projectworks because it's making your work more enjoyable and efficient with its user-friendly UI and effective project linking. It's also great to know that the utilization tracking and timesheet view are helping you monitor team performance and fiscal progress!

We appreciate your feedback on logging time against multiple timecodes in a project - you should be able to see both the project and each timecode name, however if you have details on how this could work better for you we'd love to know.

Thanks again for your review and we look forward to more enjoyable work.

Verified User in Management Consulting

Small-Business (50 or fewer emp.)

9/30/2026

"Convenient, Easy to Use, and Packed with Interconnected Features"

4.5/5

What do you like best about Projectworks?

Convenience and ease of use, interconnected functions. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

No Apps on IOS, when entering time entries can be a little clunky Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

Hi thanks for sharing your feedback! We’re glad Projectworks brings your consulting workflows together in one convenient, easy-to-use platform. We don't currently have a mobile app but have been optimising key web pages for mobile. We are in the midst of a project to streamline and enhance timesheeting, so that could help with what you are experiencing - if not please reach out to our friendly customer support team, they'd love to help.

Thanks again for sharing and for your support.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

6/1/2026

"Projectworks is a great tool for team scheduling"

4.5/5

What do you like best about Projectworks?

The interface is simple and easy to use, and most features are available right on the dashboard. The dashboard clearly shows how the project is progressing and how our headcount is allocated across the team, which helps us plan ahead and prevent delays. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

I’ve run into a few issues with Firefox, including occasional unexpected crashes, so we sometimes have to close the page or refresh it to get things working again. That said, aside from these minor issues, Projectwork is a great tool for organizations. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

Thank you for sharing your experience with Projectworks. It's great to hear that the project dashboard and features are giving you the right level of detail for your team scheduling needs and keeping everything well functioning while being remote. If you do run into any issues, I encourage you to let our support team know so that we can look into preventing that in future for you.

Thanks again for supporting Projectworks!

Hope M.

Financial and Operations Manager

Small-Business (50 or fewer emp.)

6/30/2025

"Great Product, Easy to use"

4.5/5

What do you like best about Projectworks?

Great Product, Easy to use and constant updates making life easier. Also great customer support and easy implementation Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The custom reporting can be difficult to navigate Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

edit

Hi Hope, this is fantastic to hear. We've been making an effort to increase visibility into our product releases and we know that it is paying off when we hear feedback like this about our constant updates. We're thrilled to have released our new custom reporting functionality last week, and we're looking forward to seeing what people build. Thank you for sharing your thoughts on Projectworks, and we look forward to supporting your success for years to come!

Verified User in Investment Management

Mid-Market (51-1000 emp.)

2/20/2026

"Timelines, Reminders, and Visual Dashboards Keep Our Projects on Track"

4.5/5

What do you like best about Projectworks?

My fav features are the timelines and reminders. The time tracking works well too and keep us on track of all the project deadlines. Reports and dashboard are visual which are especially useful when coordinating across different teams and easy to share with our partners. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

User interface looks great but when using the experience is bit hard. So what would be better for the users, is that only essential features can be near like on sidebar and advanced or less used features can be under the settings so it be easy for lite users. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

Hi there, thanks for your review of Projectworks - we love that you’ve seen the value of visual reports and dashboards not just for yourselves but for your work with partners as well!

Regarding essential features, have you been able to look at setting up permissions for roles that do not need access to certain features? If not, we'll share the link below.

Thanks again for sharing just how Projectworks keeps all your projects on track, we appreciate it!

See how Projectworks improved

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

9/2/2026

"Woeful"

0/5

What do you like best about Projectworks?

There is nothing I like about Projectworks Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Time recording is very time consuming and the browser extension is buggy and the UI is terrible. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

Thank you for sharing your experience of recording time with Projectworks - it sounds like this might be feedback specifically about the chrome browser extension? If yes, are you are able to get in touch with our support team - support@projectworks.com so that we can look into this further for you? We are in the midst of upgrading timesheets within Projectworks as well which will be released quite soon, so we'd love to understand if that also addresses your experience.

Lee Y.

Engineer

Small-Business (50 or fewer emp.)

5/26/2026

"Clear and User-Friendly, but Needs Project Start/End Dates"

2.5/5

What do you like best about Projectworks?

It was very clear layout. Easy to navigate. User friendly features Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

It has limitation like not having start and end date for the project. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

Thanks for your feedback Lee, we're happy to hear that you found Projectworks easy to navigate and user-friendly. Your feedback about the need for start and end dates for projects is valuable and we will take this into account for future updates. Thank you for sharing your thoughts with us and for using Projectworks!

Verified User in Civil Engineering

Mid-Market (51-1000 emp.)

12/11/2025

"Intuitive and Effortless to Use"

4/5

What do you like best about Projectworks?

it is easy to use, intuitive to work through.

Support has been great

A lot of features and continues improvements all the time Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

When downloading csv files how it pulls all the information rather than just the chosen information. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

edit

Hi there, it's so good to hear that Projectworks has been an easy-to-use improvement on WorkflowMax at your civil engineering firm. I have passed your feedback about CSV export on to our Product team, and it has been added to our product backlog. Feel free to reach out to support@projectworks.com for any help in the future, and we look forward to supporting your continued success!

Shelley T.

Executive Director

Small-Business (50 or fewer emp.)

7/8/2025

"Finally a Product That Works for Consulting Teams"

4.5/5

What do you like best about Projectworks?

As a consulting firm, we needed a platform that truly understands how we work — one flexible enough to manage complex projects with varying rates, roles, and timelines. The newest updates have made a noticeable difference, with a cleaner interface and improved usability that makes navigating projects much smoother.

What really sets this tool apart is the ability to see profit margins by project and adjust costs directly at the project level — that insight has been invaluable for keeping both our financials and staffing in balance. Unlike other software we’ve tried that never quite fit our workflow, this platform delivers a seamless experience across financial, people, and project management functions.

Finally, their customer support team is exceptional — highly responsive, even across time zones, and genuinely committed to finding solutions. They stay with you until your issue is resolved. It’s a rare combination of capability, adaptability, and service that makes this platform stand out. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The platform take a bit to get your head around. There are a few basic operational aspects that without understanding do create some frustration. Once that is illuminated... all good. Review collected by and hosted on G2.com.

What problems is Projectworks solving and how is that benefiting you?

Projectworks is our consulting project management, staff time tracking (leading to payroll), client invoicing, and staff expenses platform. We then get overall financials by project, by month, by staff. We also use the system to track billable hours by person based on our annual staff targets. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

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Hi there, thank you for your kind words! That's exactly why we called our platform "Projectworks" - because we wanted to make a platform where projects just work, and where we take all the tedious, boring admin off your plate. With 150 years of combined consulting experience under the team's belt, we like to think that we're building a product that is precision-honed for consulting businesses. We’re thrilled to hear that Projectworks is fitting the way your consulting business operates - especially around variable rates, people planning, and financial insights. That’s exactly the kind of flexibility we aim to deliver. We’re also really glad to hear you’ve had a great experience with our support team. With team members now across the US, UK, and AU/NZ time zones, we’re committed to being responsive no matter where you are (feel free to get in touch at support@projectworks.com!). We appreciate your note on the initial learning curve too. We’re always working to make Projectworks more intuitive, while still offering the depth teams like yours need.Thanks again for sharing how you’re using Projectworks across time tracking, invoicing, and project financial reporting - it’s great to see that full picture in action!