--- title: Projectworks Reviews meta_title: 'Projectworks Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 253 reviews by the users' company size, role or industry to find out how Projectworks works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 253 scale: '5' date_modified: '2026-10-26' parent_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management ---

Projectworks Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Projectworks to be intuitive and user-friendly, making daily tasks and onboarding significantly easier. (82 mentions)
Users commend Projectworks for its effective centralization and streamlining of project management across multiple regions. (63 mentions)
Users appreciate the user-friendly interface of Projectworks, which streamlines operations and enhances overall effectiveness. (38 mentions)
Users appreciate the user-friendly interface of Projectworks, which enhances coordination and simplifies the management of complex projects. (37 mentions)
Users appreciate the comprehensive features of Projectworks for streamlined management and integration across multiple regions. (36 mentions)
Users note the limited features of Projectworks, especially in integrations and project scheduling, hindering overall effectiveness. (23 mentions)
Users highlight the missing invoicing features in Projectworks, hindering customization and efficiency in their processes. (23 mentions)
Users find limited customization in reporting and workflows, causing minor frustrations during fast-paced tasks. (19 mentions)
Users find the learning curve challenging, as initial complexity and unclear features require time to master. (17 mentions)
Users note that reporting issues exist, including limited customization and occasional slowness, impacting their workflow. (17 mentions)

5 Pros or Advantages of Projectworks

5 Cons or Disadvantages of Projectworks

Projectworks Reviews (253)

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Projectworks Reviews (253)

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4.4
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Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"All-in-One Solution with Seamless Time Tracking"
5/5
What do you like best about Projectworks?

I like having everything in one place with Projectworks, as it simplifies managing tasks. The time sheets work well and are easy to use, which makes logging time more efficient. Additionally, Projectworks helps me track burn to date, allowing me to see where I and my team are at, which is incredibly useful. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

It would be good to see an hourly burn stacked against a fixed fee project to determine the gain or loss. If this could be compared to the remaining overall fee it would be helpful. If it divided the remaining fixed fee across the remaining months and gave a monthly average remaining fee with corresponding hours for personnel assigned to the project it would be helpful. Also a comparison between fixed fees and resourced time is needed. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thanks for your review - it's great to hear that Projectworks is simplifying your task management and time tracking. Thanks also for your suggestions for more detailed comparisons between fixed fee projects and resourced time, and we will pass these onto our team as we continue work on enhancing Projectworks.

If you have any more suggestions or need assistance with anything else, please feel free to reach out to our friendly customer support team - support@projectworks.com. We're here to help and ensure that Projectworks continues to meet your needs!

Andrew C.
AC
Andrew C.
Program Management Office Manager
Mid-Market (51-1000 emp.)
"Simple Design with Seamless Xero and SalesForce Integration"
4.5/5
What do you like best about Projectworks?

It is simplistic in it's design and integrates so well with other applications like Xero and SalesForce. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Tracking project costs is difficult since burn is done based on Revenue and not on Costs. It is more administration to add markup to all PO's and Expenses, and the budgets must be done based on sell price, not on cost. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"World-Class Reporting and Margin Insights for Our Consultancy"
5/5
What do you like best about Projectworks?

Works so well for our consultancy business. Give us all the information and reports we need to run a world class business.

The project cost reporting & margin has allowed us to turn the dial on delivery Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

There is really nothing we would add to the core product. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thank you for sharing your positive experience with Projectworks particularly with resource allocation and forecasting! We're glad to hear that it has allowed you to turn the dial on delivery and meet the needs of your consultancy business.

AP
Alison P.
Operations Coordinator
Small-Business (50 or fewer emp.)
"Real-Time Budget Transparency That Transforms Multi-Project Workflow"
4.5/5
What do you like best about Projectworks?

ProjectWorks was easy to implement and customer support has been friendly, prompt and very helpful.

It has been easy to use and has made a big difference in our ability to manage workflow and budgets more effectively across multiple projects and team members. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

We sync ProjectWorks with Xero. Leave, invoices, and payments can only be exported once. If any of these need to be edited in either platform after export, the same change then has to be manually updated in the other platform as well. It would be great to have a regular or on-demand sync between the two, so the data stays consistent automatically. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Hi Alison, thank you for your positive feedback! The whole team really appreciates it. It's great to hear that your implementation has been smooth and that you're now able to manage your project portfolio more efficiently while accelerating invoicing. That's a great improvement! Thank you also for your feedback on our Xero sync - we do offer auto-sync from Projectworks to Xero for the following: invoice payments to reconcile exported invoices; bill payments to reconcile exported expenses and purchase orders; suppliers; and leave balances. We do understand your feedback on sync after export though, and this has been passed to the product team. Thanks once again for your support, and feel free to reach out any time in the future at support@projectworks.com!

See how Projectworks improved
Rexx B.
RB
Rexx B.
Small-Business (50 or fewer emp.)
"Effortless Time Tracking, Needs Better Overtime Management"
5/5
What do you like best about Projectworks?

I love Projectworks for its time tracking and invoicing capabilities. I can easily adjust time codes and assign blocks of time to invoices, as well as adjust billable hours and track budgets. I love that it is web-based and can be accessed anywhere on any device. The timesheet entry interface stands out as the most important feature because it simplifies the process for our staff, ensuring accurate invoicing. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Resourcing is input intensive and not easy to keep up to date as day-to-day workloads change. As a New Zealand-based company, there's no concept of paid overtime or time off in lieu of overtime (TOIL) integrated into Projectworks, making it difficult to track and report this to Xero. We have to manually calculate TOIL and input this data into Xero. Additionally, the timesheet and time columns are in HH:MM format, but Xero and most other programs use decimal hours. It would be really helpful to have the ability to choose between HH:MM and decimal hours. Also, the ability to send overtime hours or TOIL hours to Xero is needed. I also don't like that the price is going up 17% and we just have to accept that and move on. I can see why it has gone up, I still think it is worth it, I'm still happy. But how many price hikes will I sustain and still be happy? I'm not sure. You should communicate and consult with your userbase for price-hikes well in excess of inflation. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Hi Rexx, thanks for your thoughtful and detailed review of your Projectworks experience. We're so glad that we're contributing to simplifying the process of timesheets for staff and ensuring accurate invoicing for your firm.

We appreciate your note on resourcing input, the good news is, resourcing is something we are looking at working on. If you'd like to share any specific feedback with us about what you're after, reach out to our friendly team at support@projectworks.com they'd be keen to hear your thoughts as we get more into it. While you can type in decimal time into the HH:MM field, as you noted there isn't yet the ability to switch to it on screen, so we'll pass on your feedback about that and TOIL as well.

Thanks again for sharing, we’re grateful to have you on the journey with us and look forward to continuing to evolve Projectworks to meet your needs!

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Good Pricing, But Reporting Is Too Hard to Build"
2.5/5
What do you like best about Projectworks?

I havent used another program so nothing to compare it to. Pricing seems good. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

terrible reporting options. too hard to build. in this day an age with ai you should be able to tell ai what you want and it will spit out the report. Also you cant speak to anyone on the phone. The one time I had a video call ther person never got back to me. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thank you for sharing your experience with Projectworks and for your feedback on our custom reporting feature - it is definitely an advanced feature that is best suited to people with SQL skills. We're continuing to build on our inbuilt report library too, so that we can make data analysis accessible for everyone. I believe that you'll also be able to create reports using our MCP server which is coming out soon. Regarding support, while it isn't possible for us to maintain inbound phone support at the moment, we do have 24h SLA for all support tickets​ and the team can give you a call if needed - the team should have gotten back to you, please let us know if you like us to look into further so understand what happened and we can ensure it doesn't happen again. Thanks again for your review and we hope to support you with tracking project hours in the future and providing further reporting options for you soon.

Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"Valuable Reporting and Great Project Burn Visibility"
4/5
What do you like best about Projectworks?

The reporting functions we find very valuable. Visibility on the project burn is also a great feature Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

There are limitations to the manual report builder and this is also overcomplicated Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

It's great to hear that Projectworks reporting capabilities are proving to be valuable and you're getting valuable visibility on project burn and resourcing. I know we are continuing to build out popular reports to ensure more people can get what they need efficiently - your feedback on what kinds of things you might be after will be really valuable, so please let our customer team know! Thanks again for sharing your experience and we look forward to continuing to support you and your team!

Josephine A.
JA
Josephine A.
General Manager
Small-Business (50 or fewer emp.)
"Effortless Setup and Intuitive Financial Tools"
5/5
What do you like best about Projectworks?

> Easy-to-use system with strong learning tools to support onboarding and getting started.

> Clear, intuitive layout that is easy to follow and not over-complicated.

> Financial tools are straightforward, with a simple and effective budget versus actuals view.

> Strong permission and access controls, allowing sensitive information (such as financial data) to be appropriately restricted.

> Support team is helpful and responsive throughout onboarding, without a hard-sell approach. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

> Could benefit from more advanced and flexible reporting.

> Greater ability to customise dashboards to suit specific business needs would be valuable.

> Additional CRM integrations, such as Go High Level, would improve workflow efficiency.

> Resource planning and resourcing tools can be difficult to use at times.

> Managing the utilisation target that is specific to our business - this is something i have to manually run. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Hi Josephine, we really appreciate this positive review! We pride ourselves on granular user permissions and we're glad our refreshed UX is hitting the mark. Thanks also for highlighting our fantastic support team :) Have you been able to explore our new custom reporting feature? I include a link to a resource, but this is a flexible tool created for more technical users. If you contact us at support@projectworks.com with the advanced reports that you are interested in, as well as the utilization target you use, we can add these to our product backlog. I have also added your CRM integration request to the product backlog. Thanks again for being an advocate for Projectworks!

See how Projectworks improved
Tom B.
TB
Tom B.
Founder & Principal Consultant
Consulting
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Revolutionized Our Operational Efficiency and Forecasting"
4/5
What do you like best about Projectworks?

I value the predictive power of Projectworks the most, especially for revenue forecasting. It's a game changer because it lets our team see where the cash flow will land months in advance. The resourcing heat map is also great—it's my go-to feature because it lets me instantly spot if someone is burning out or if talent is sitting idle, enabling us to make immediate course corrections. Projectworks also turns resource management from a guessing game into a data-driven process. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The custom reporting in Projectworks, while powerful, requires a learning curve. You almost need a data analysis mindset to use it for complex tasks. Also, the mobile app is really basic. It handles time entry fine but lacks project management controls and visibility needed for finances. I can't really use the mobile app when I'm away from my desk. Review collected by and hosted on G2.com.

Response from Charlotte Steel of Projectworks

Hi Tom, thank you so much for sharing your feedback with us. It's excellent to know that we've overhauled your future planning and your resource management. Thanks also for your feedback on our custom reporting feature - it is definitely an advanced feature that is best suited to people with SQL skills. We're continuing to build on our inbuilt report library too, so that we can make data analysis accessible for everyone. We don't currently have a mobile app, but you can save Projectworks to your home screen via your home screen - I've included a link to a relevant help article. Please feel free to contact us at support@projectworks.com for any assistance in future! We appreciate you and look forward to supporting your firm into the future.

See how Projectworks improved
Verified User in Architecture & Planning
UA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"All-in-One Resourcing, Invoicing, and Project Tracking - Amazing and Easy to Use"
5/5
What do you like best about Projectworks?

Integrated resourcing, invoicing, timesheets, leave requests/ calendar and project tracking all in one place. It’s amazing! The interface is so easy to navigate as well Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Honestly, I can’t think of any downsides. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

Thanks for taking the time to share your studio's experience!

We're so happy to hear that you find Projectworks useful and easy to navigate. It's great to know that it's helping you with resourcing, leave requests, and project tracking all in one place and making your meetings easier too!