Projectworks Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Projectworks to be intuitive and user-friendly, making daily tasks and onboarding significantly easier. (82 mentions)

Users commend Projectworks for its effective centralization and streamlining of project management across multiple regions. (63 mentions)

Users appreciate the user-friendly interface of Projectworks, which streamlines operations and enhances overall effectiveness. (38 mentions)

Users appreciate the user-friendly interface of Projectworks, which enhances coordination and simplifies the management of complex projects. (37 mentions)

Users appreciate the comprehensive features of Projectworks for streamlined management and integration across multiple regions. (36 mentions)

Users note the limited features of Projectworks, especially in integrations and project scheduling, hindering overall effectiveness. (23 mentions)

Users highlight the missing invoicing features in Projectworks, hindering customization and efficiency in their processes. (23 mentions)

Users find limited customization in reporting and workflows, causing minor frustrations during fast-paced tasks. (19 mentions)

Users find the learning curve challenging, as initial complexity and unclear features require time to master. (17 mentions)

Users note that reporting issues exist, including limited customization and occasional slowness, impacting their workflow. (17 mentions)

5 Pros or Advantages of Projectworks

1. Ease of Use

Users find Projectworks to be intuitive and user-friendly, making daily tasks and onboarding significantly easier.

See 82 mentions

See Related User Reviews

Hope M.

Small-Business (50 or fewer emp.)

4.5/5

"Great Product, Easy to use"

What do you like about Projectworks?

Great Product, Easy to use and constant updates making life easier. Also great customer support and easy implementation

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Intuitive and Effortless to Use"

What do you like about Projectworks?

it is easy to use, intuitive to work through. Support has been great A lot of features and continues improvements all the time

2. Project Management

Users commend Projectworks for its effective centralization and streamlining of project management across multiple regions.

See 63 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Quick Monthly Forecasts and Clear Project & Resource Visibility"

What do you like about Projectworks?

I like being able to see our every month financial forecasts quickly and see how our team is being worked and how much time it takes to complete each

Alison P.

Small-Business (50 or fewer emp.)

4.5/5

"Real-Time Budget Transparency That Transforms Multi-Project Workflow"

What do you like about Projectworks?

ProjectWorks was easy to implement and customer support has been friendly, prompt and very helpful. It has been easy to use and has made a big diff

3. User-Friendly

Users appreciate the user-friendly interface of Projectworks, which streamlines operations and enhances overall effectiveness.

See 38 mentions

See Related User Reviews

Hope M.

Small-Business (50 or fewer emp.)

4.5/5

"Great Product, Easy to use"

What do you like about Projectworks?

Great Product, Easy to use and constant updates making life easier. Also great customer support and easy implementation

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Intuitive and Effortless to Use"

What do you like about Projectworks?

it is easy to use, intuitive to work through. Support has been great A lot of features and continues improvements all the time

4. User Interface

Users appreciate the user-friendly interface of Projectworks, which enhances coordination and simplifies the management of complex projects.

See 37 mentions

See Related User Reviews

David G.

Small-Business (50 or fewer emp.)

4.0/5

"Simplifies Management with Easy Setup"

What do you like about Projectworks?

I like Projectworks because it has a simple user-friendly interface that's very easy to navigate and does what we need without requiring too much extr

Andrew O.

Small-Business (50 or fewer emp.)

4.0/5

"Simple Yet Powerful Interface with Truly On-Point Support"

What do you like about Projectworks?

Simple yet powerful interface, good defaults set up, able to configure and control most important aspects. Support has been really on point during ou

5. Comprehensive Features

Users appreciate the comprehensive features of Projectworks for streamlined management and integration across multiple regions.

See 36 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Visual Timelines and Dashboards That Make Delays Easy to Catch"

What do you like about Projectworks?

The visual timelines make it easy to spot delays early, before it even happens. The reports and charts on each dashboard make it all visual and easy t

David G.

Small-Business (50 or fewer emp.)

4.0/5

"Simplifies Management with Easy Setup"

What do you like about Projectworks?

I like Projectworks because it has a simple user-friendly interface that's very easy to navigate and does what we need without requiring too much extr

5 Cons or Disadvantages of Projectworks

1. Limited Features

Users note the limited features of Projectworks, especially in integrations and project scheduling, hindering overall effectiveness.

See 23 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Timelines, Reminders, and Visual Dashboards Keep Our Projects on Track"

What do you dislike about Projectworks?

User interface looks great but when using the experience is bit hard. So what would be better for the users, is that only essential features can be ne

David G.

Small-Business (50 or fewer emp.)

4.0/5

"Simplifies Management with Easy Setup"

What do you dislike about Projectworks?

I would like the reporting capability to be a bit more powerful, it is limited and does not have customization that I need.

2. Missing Features

Users highlight the missing invoicing features in Projectworks, hindering customization and efficiency in their processes.

See 23 mentions

See Related User Reviews

Andrew O.

Small-Business (50 or fewer emp.)

4.0/5

"Simple Yet Powerful Interface with Truly On-Point Support"

What do you dislike about Projectworks?

Certain features such as the definition of week boundaries (if Monday is the first day or Sunday, etc) or defining how certain metrics are calculated

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Good work scheduling with easy-to-use dashboard"

What do you dislike about Projectworks?

There is very little to dislike about ProjectWorks but more fin templates in addition to the visuals would be a great addition to the platform and mak

3. Limited Customization

Users find limited customization in reporting and workflows, causing minor frustrations during fast-paced tasks.

See 19 mentions

See Related User Reviews

Emma H.

Small-Business (50 or fewer emp.)

4.5/5

"What a game changer!"

What do you dislike about Projectworks?

There are some small things that cannot be changed and are a little frustrating

David G.

Small-Business (50 or fewer emp.)

4.0/5

"Simplifies Management with Easy Setup"

What do you dislike about Projectworks?

I would like the reporting capability to be a bit more powerful, it is limited and does not have customization that I need.

4. Learning Curve

Users find the learning curve challenging, as initial complexity and unclear features require time to master.

See 17 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Quick Monthly Forecasts and Clear Project & Resource Visibility"

What do you dislike about Projectworks?

The tool is created for advanced users or people who work entirely on fin dept, so you need to use it like for an entire month to get the hang of it,

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Projectworks Streamlines Time-to-Cost Tracking with Seamless Xero & Salesforce Integrations"

What do you dislike about Projectworks?

Wish the settings and adjustment require less clicks than what there is to expected. The reporting features are powerful, but it takes time to learn h

5. Reporting Issues

Users note that reporting issues exist, including limited customization and occasional slowness, impacting their workflow.

See 17 mentions

See Related User Reviews

David G.

Small-Business (50 or fewer emp.)

4.0/5

"Simplifies Management with Easy Setup"

What do you dislike about Projectworks?

I would like the reporting capability to be a bit more powerful, it is limited and does not have customization that I need.

Josephine A.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Setup and Intuitive Financial Tools"

What do you dislike about Projectworks?

> Could benefit from more advanced and flexible reporting. > Greater ability to customise dashboards to suit specific business needs would be v

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Verified User

Small-Business (50 or fewer emp.)

9/13/2026

"Great for Resource Planning"

4.5/5

What do you like best about Projectworks?

I like how Projectworks helps with tracking burn rates and provides valuable forecasting information, which is really useful for our projects. The resource planning is also very good, although recent changes was a step backwards in terms of usability. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The resource planning page used to be very nice, but the recent changes have been a step backwards in my opinion. It requires too many clicks now to actually put in the information. The other thing I'd like to also be able to do is bulk push an entire week's worth of resourcing out, and also to pencil/confirm resources in bulk instead of having to do it one resource at a time. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

Thanks for sharing how you've found Projectworks so far, it's great to know that you've found forecasting and resource planning valuable. With the new resourcing, you can bulk push an entire week's worth of resourcing out, more details here: https://help.projectworks.com/knowledge/resourcing-redesign-beta#bulkshifting

Our team who are working on the new resourcing would love to get in touch with folks who are using it in order to support them, and continue to shape the new tooling while it is in public beta - we'd love it if you can contact support@projectworks.com.

Thanks again for sharing your feedback and highlights - we look forward to continuing to support you and your team!

Natacha V.

structural Technician

Small-Business (50 or fewer emp.)

5/25/2026

"Clear Minute-by-Minute Time Tracking with Helpful Project Breakdowns"

5/5

What do you like best about Projectworks?

Time tracking is good and clear, and I like that you can track each minute. The leave calendar is helpful to refer back to, and the project breakdowns are easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Admin rights can be confusing, and sometimes it means I don’t have access to things I should. Review collected by and hosted on G2.com.

What problems is Projectworks solving and how is that benefiting you?

The cost breakdown by stages, along with timelines, makes it easy to review each team member’s input at every stage of the project. It’s helpful for staying on top of hours used per stage and across the overall project. It’s also easy to use and simple to flick through the different tools. aids pricing. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

Natacha it's great to hear your feedback on Projectworks, that you're finding time tracking and project breakdowns helpful. Permissions are built to be flexible enough that each organisation can customize them to suit their unique team, which means your admin access can be easily expanded as needed - our friendly support team would also be happy to help make that a smoother experience for you.

We appreciate your support and are committed to providing a user-friendly and efficient platform for your project management needs!

Asma B.

Data Annotator

Enterprise (> 1000 emp.)

7/13/2026

Guest users or non-business users of the software, not included in G2 scores.

"User-Friendly, Seamlessly Integrates with Xero, and Streamlines Project Management"

4.5/5

What do you like best about Projectworks?

Its best features are a user-friendly interface, seamless integration with accounting software like Xero, and centralized project management. It streamlines workflows effectively by bringing time tracking, resourcing, and financial reporting together in a single platform. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

The interface can sometimes feel clunky or unintuitive. The platform is also often criticized for having limited customization options, especially when it comes to tailoring reports and workflows to fit unique business needs. Review collected by and hosted on G2.com.

What problems is Projectworks solving and how is that benefiting you?

Projectworks helps remove administrative bottlenecks, fragmented project data, and inefficient resource allocation by bringing time tracking, expense management, forecasting, and invoicing together in a single platform. For me, that means less reliance on spreadsheet-driven reporting, healthier project margins, and a better-balanced workload that helps prevent team burnout. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

Thank you for sharing your positive experience with Projectworks. It's great to hear how the product has helped streamlined your project management processes and improved your project margins have you spoken with our lovely customer team? They will be able to walk you through customization options for your firm. It sounds like you've already experienced some great wins with less reliance on spreadsheets and a more balanced workload for your team!

Laurence S.

Managing Director

Mid-Market (51-1000 emp.)

8/19/2026

"Powerful Resource Planning and Reporting with Great Productivity Insights"

5/5

What do you like best about Projectworks?

The resource planning function, reporting capability and productivity data. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

There is not much to dislike about Projectworks. My only concern is that some of the 'legacy' reports are perhaps the most important. I would hope they remain. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

Hi Laurence, thanks for the review of your Projectworks experience so far. We're glad that you have found resourcing, reporting and productivity data helpful and you've got a clear picture day to day! We'll pass on your feedback about legacy reports and reach out to our lovely support team if you do have any specific concerns, they'll have insight there.

Verified User in Pharmaceuticals

Small-Business (50 or fewer emp.)

9/1/2026

"Powerful Budget Resourcing and Activity Grouping"

4/5

What do you like best about Projectworks?

I like the ability to pencil resourcing, in particular I like the project ability to be able to budget resource and review my budgets and resourcing. The capability of being able to turn on budget resourcing and group my activities has been particularly useful. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

I wish that I could group my projects. I would like to be able to set up and group projects under multiple project codes. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

It's cool to hear that Projectworks is actively helping you solve problems in your business. Thanks for sharing your experience in particular with the resourcing and budgeting tools and their usefulness. We look forward to continuing to support you and your team!

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

8/18/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Jira Timesheet Integration Helps, but Resourcing and Maintenance Support Feel Too Manual"

3/5

What do you like best about Projectworks?

That we could manage to integrate with Jira on timesheet, though the integration is incomplete Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Lack of integration with other apps, limitation for maintenance support (ongoing services) as it is fully focused on a traditional project setup.

Resource planning is lagging, and everything is too manual and repetitive (to add/edit comment on resource allocation you must open the window and click save every time. If you try to remove resource time from detaill window you must change one field at a time otherwise it won't save Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

Thanks for your honest feedback of Projectworks, we have been adding a lot of integrations this year and don't have any plans of slowing down, so we'd love feedback of exactly what you'd like to see and why. All our native integrations are built in consultation with customers, so that we can understand the way(s) you want the data to flow.

We have quite a few upgrades coming to resourcing soon and our customer support team should be able to connect you with the product manager in charge of those upgrades so you can see if they help and provide feedback like you've done here - please contact our support team support@projectworks.com so we can get you in there!

Verified User in Mechanical or Industrial Engineering

Small-Business (50 or fewer emp.)

5/28/2026

"Intuitive Platform with Outstanding Personal Support"

4.5/5

What do you like best about Projectworks?

What I like most is the personal care and support provided, you actually get to talk to real people! The platform is super intuitive and user friendly, and has a pleasant look/feel. The amount of information it provides in one place is incomparable. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

One of my pet pieves is the integration with Employment Hero when it comes to leave, it needs some refining ie. it only recognises full days, not part days of leave. Another one is that you are not able to add suppliers manually, they sync from xero to PWs but only ones these have bills associated with them, so items reconciled as a spend doesn't pull through as a supplier per se. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

Thank you for your positive feedback about Projectworks, and our lovely customer support, I'll be sure to pass on your kind words to them! We invested a lot in the look, feel and usability, so it's great to hear how it's making a difference in your day.

I appreciate your note on the Employment Hero integration, it's currently a limitation on their end, we would love to be able to better support partial days of leave. I'll also pass on your feedback regarding supplier management.

Thanks again for review and your kind words, we look forward to supporting you and your teams.

Verified User in Civil Engineering

Small-Business (50 or fewer emp.)

7/1/2026

"We are improving the way we use Project Works"

3.5/5

What do you like best about Projectworks?

The user interface is well laid out and easy to navigate. When correctly configured it provides us with a sufficient level of detail. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Some settings don't appear in the most intuitive locations; however the support function is useful and with more time using the system it does become second nature. It would be helpful to be able to run a simple workload forecast based on the number employees , remaining hours / budget remaining. The dashboard feature could be improved. Review collected by and hosted on G2.com.

What problems is Projectworks solving and how is that benefiting you?

We've found Project Works' in-house consultant (Craig Dalley) fantastic to work with. Craig is assisting us with optimising the environment specifically for our company, and has provided valuable insight on how to improve efficiency across timesheets, budget and timecode setup, user permissions, invoicing and data capture. We are in the process of standardising our processes using Craigs help. We expect to have a better view on how PW functions once this is complete, in 2-3 months. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

Thank you for sharing your Projectworks experience - it's so great to hear that you have found Craig helpful in optimizing Projectworks for your company, we'll be sure to let him know! We appreciate your feedback, will take this into account as we continue to enhance our platform.

Verified User in Architecture & Planning

Small-Business (50 or fewer emp.)

6/29/2026

"Intuitive One-Stop Billing with Seamless Xero Integration and Great Support"

4.5/5

What do you like best about Projectworks?

Easy intuitive interface.

One stop shop to get all our billing information.

Integrates with Xero relatively seamlessly

Support very responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

Custom reporting beyond the average user.

Quotes seem clunky

Pricing fixed for the year even if your user numbers drop

Some minor fixed like being able to print an invoice with the timesheets attached with one click would be good.

Resourcing does not work for a more fluid company. Too restrictive Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

Thanks for jumping on here and sharing the details of your experience using Projectworks. We're glad you've been finding the interface intuitive, with value in the Xero integration and that you've found the support team helpful, they'll be happy to hear that. We appreciate your feedback on the areas for improvement - your input is valuable to us, and we will take it into account as we continue to enhance our platform - you'll really like the upgrades coming to both quoting and resourcing this year. Thanks again for taking the time to share your experience with us!

Esther B.

Bookkeeper / Administrator

Small-Business (50 or fewer emp.)

8/4/2026

"Easy to Use with Clear Visual Target Tracking"

5/5

What do you like best about Projectworks?

The ease of use and the ability to visually see our targets being tracked. Review collected by and hosted on G2.com.

What do you dislike about Projectworks?

I haven't come across anything I dislike on Projectworks yet. Everything has been there that we needed and easy to use. Review collected by and hosted on G2.com.

Response from Bernadette Keating of Projectworks

edit

Hi Esther, thank you for taking the time to share your positive experience with Projectworks! We're thrilled to hear that you find it easy to use and appreciate the visual target tracking feature. It's also great that Projectworks is helping you track revenue targets and resource allocation effectively. If you ever have any questions or need assistance, please don't hesitate to reach out :)