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Progress ShareFile Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of ShareFile, noting its efficient setup and smooth document management. (75 mentions)
Users value the exceptional security of ShareFile, ensuring safe and reliable file sharing and management across devices. (24 mentions)
Users value the secure file sharing of ShareFile, enhancing collaboration and simplifying document management effectively. (21 mentions)
Users value the secure and easy file sharing of Progress ShareFile, enhancing collaboration and document management efforts. (20 mentions)
Users appreciate the secure sharing of Progress ShareFile, enabling smooth collaboration with internal and external teams. (18 mentions)
Users find it difficult to access shared folders and experience issues with file duplication and account requirements. (11 mentions)
Users find the interface issues of Progress ShareFile challenging, especially for newcomers navigating its complex features. (8 mentions)
Users experience slow performance with Progress ShareFile, including lag in syncing, navigation, and connectivity issues. (8 mentions)
Users find the pricing to be expensive, particularly challenging for small teams or startups needing flexibility. (7 mentions)
Users find the interface usability lacking, citing complexity and clutter that can overwhelm new users. (6 mentions)

5 Pros or Advantages of Progress ShareFile

5 Cons or Disadvantages of Progress ShareFile

Progress ShareFile Reviews (1,541)

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Progress ShareFile Reviews (1,541)

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4.2
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Ankit K.
AK
Ankit K.
"Secure, Efficient and Insightful for M&A Deals"
4.5/5
What do you like best about Progress ShareFile?

I value the Click Trails feature for providing granular insights into which investors are serious, as it shows me who is actually reading the materials and how long they spend on specific pages. This helps us gauge serious interest effectively. I also appreciate the ability to quickly bulk upload folder structures without the system crashing or losing data hierarchy, which saves a lot of time during deal preparations. The integration with Citrix Right Signature is crucial because it ensures an NDA is signed before entry, and I love the Office 365 plugin that allows quick edits to Word documents directly in the browser. Setting up ShareFile Virtual Data Room was surprisingly fast thanks to pre built industry templates, and their support team was very responsive in helping us define permission groups correctly. This balance between strict security and usability gives us confidence during audits. Review collected by and hosted on G2.com.

What do you dislike about Progress ShareFile?

The automatic watermarking is sometimes a bit too heavy and obstructs the text when viewing on a tablet or small screen. I also find that the initial invitation email sometimes goes to clients' spam folders which causes delays. It would be helpful if the guest login process was slightly more streamlined so we did not have to explain it so often. Review collected by and hosted on G2.com.

Rohan M.
RM
Rohan M.
"Secure Control with Some UX Friction"
4/5
What do you like best about Progress ShareFile?

I value the quiet confidence ShareFile Virtual Data Room gives me once files are uploaded, relieving me of worry about misuse or loose ends. This platform provides a sense of control and calm, as I know exactly where my files are, who can access them, and when that access should stop. It changes how confidently I handle serious conversations and important exchanges. I also appreciate how the initial setup was supportive rather than demanding, making the adoption process much easier without needing a guide. Review collected by and hosted on G2.com.

What do you dislike about Progress ShareFile?

There are moments when the experience feels heavier than it needs to be. Simple actions sometimes take more clicks than expected and that can break focus when I am already dealing with sensitive work. The layout can also feel crowded which makes quick navigation harder than it should be. In situations where I am under pressure that friction is noticeable and I wish the tool stayed more invisible instead of demanding attention. Review collected by and hosted on G2.com.

Rohit K.
RK
Rohit K.
"Secure and Intuitive File Sharing for Sensitive Documents"
4.5/5
What do you like best about Progress ShareFile?

I appreciate the advanced activity tracking feature of ShareFile Virtual Data Room; it's incredibly useful to see when a client or auditor has viewed or downloaded a document. This gives me peace of mind and helps me follow up at the right time. I also like the clean and intuitive interface, which means that external guests can usually figure it out without needing instructions from us. Moreover, the ShareFile plugin for Microsoft Outlook is handy, as it allows us to attach large files or request secure uploads directly from our email window. Review collected by and hosted on G2.com.

What do you dislike about Progress ShareFile?

The search functionality could be improved. Sometimes it is difficult to locate a specific file inside nested folders if you don't remember the exact file name. Also, the pricing feels a bit on the higher side, especially when we need to add temporary users for a short project. The main issue is the lack of advanced filtering within the search results. Often, when I search for a generic term like Agreement or Invoice, the system pulls up hundreds of results, including very old archived files. It would be a huge improvement if we could easily filter search results by Date Modified or restrict the search to a specific subfolder to narrow down the list quickly, rather than scrolling through everything. Review collected by and hosted on G2.com.

Ajay N.
AN
Ajay N.
Own
Accounting
Small-Business (50 or fewer emp.)
"Exceptional Security, Highly Efficient Setup"
4/5
What do you like best about Progress ShareFile?

I appreciate how seriously ShareFile Virtual Data Room treats data protection, offering strong encryption, granular permission controls, and customizable access levels. I feel confident that sensitive documents stay confidential with features like view-only modes and dynamic watermarks. Role-based permissions are a big part of why ShareFile Virtual Data Room feels trustworthy and practical. I also love that the dynamic watermarks automatically embed the viewer's identity, which encourages safe sharing. The initial setup was quick and easy. Account provisioning and basic configuration were fast, and we could create the data room, folder structure, and user groups within a short time. Uploading documents, including bulk uploads, was smooth and reliable. Review collected by and hosted on G2.com.

What do you dislike about Progress ShareFile?

1. Pricing can be high for smaller teams. Pricing feels on the higher side, especially for startups or smaller deal teams. Some advanced VDR features are locked behind higher tiers, making it hard to justify for short-term or one-off projects. We sometimes have to be selective about when to use the VDR versus lighter tools for less sensitive work. 2. There are a few other areas where ShareFile Virtual Data Room doesn’t fully meet our expectations, especially when we compare it with newer or more specialized VDR platforms. None of these are deal-breakers, but they do affect day-to-day efficiency. Review collected by and hosted on G2.com.

Muhammad Jawad H.
MH
Muhammad Jawad H.
Customer Service Specialist
Mid-Market (51-1000 emp.)
"Secure and Efficient, But Lacks Advanced Features"
4/5
What do you like best about Progress ShareFile?

I love using ShareFile Virtual Data Room as a secure online platform to store, share, and manage confidential documents, which is particularly useful during processes like M&A, fundraising, audits, legal processes, and due diligence. I greatly value the granular permissions and access control, which allow me to assign very specific rights to users or groups, such as view-only, edit, download, print, or set folder-level limitations. The platform's security gives me peace of mind when sharing media and data with friends, as I don't need to worry about sending it through different means. The initial setup was very straightforward, making it easy to transition from using a mix of tools like Dropbox, Google Drive, and email, which were hard to control for access and maintain proper version control as projects grew more complex. Additionally, integrating it with Microsoft Office and Google Workspace helps streamline work and support the overall deal or document process. Review collected by and hosted on G2.com.

What do you dislike about Progress ShareFile?

I dislike the limited advanced VDR-specific functionality. Advanced Q&A or built-in diligence workflows that many VDR buyers expect may be missing or limited. Review collected by and hosted on G2.com.

RN
Ranjit N.
Data manager and associate
Mid-Market (51-1000 emp.)
"An innovative cloud storage and document sharing solution"
4.5/5
What do you like best about Progress ShareFile?

Progress ShareFile is a secure tool for all smaller and even larger sized data management and sharing abilities, enables to manage the stuff for you in best place.

The major thing this software focusses on is the safety and security of all the files and data. No data leaking issue is there in it at all.

Though it provides best and easy document sharing plugins for quick and instant sharing, with safest file collaboration too.

Has a well organized and interesting interface, its user friendly and easy to use also. Provided with all the required features for data sharing and management work. Streamlined and appreciable variety of tools are there in this.

The fact that it has a very smooth processing and importing of data for your work, make it very simple and smooth too. Review collected by and hosted on G2.com.

What do you dislike about Progress ShareFile?

During the larger documents sharing or importing before sending to customer, the processing speed is affected sometimes and takes longer time, only shows buffering on screemn. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Easy secure way to share files"
3.5/5
What do you like best about Progress ShareFile?

Still find it very secure and people outside the organization have an easy time using Review collected by and hosted on G2.com.

What do you dislike about Progress ShareFile?

Nothing major, seems to be working really great for us Review collected by and hosted on G2.com.

BM
Bryan M.
Chief Financial Officer
Small-Business (50 or fewer emp.)
"Secure File Encryption, but High Cost and Occasional Access Issues"
3/5
What do you like best about Progress ShareFile?

The ability to encrypt files for our clients for their peace of mind. They are able to send and receive files safely in their email Review collected by and hosted on G2.com.

What do you dislike about Progress ShareFile?

The cost of the service is high and several clients have had difficulty opening files Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"User-Friendly and Secure—Keeps My Information Protected"
5/5
What do you like best about Progress ShareFile?

It’s user-friendly and secure, which helps me feel confident that my information stays protected. I also like being able to track updates, such as when the document was opened and viewed by the client. It saves me from using so much paper, which is a big plus. Review collected by and hosted on G2.com.

What do you dislike about Progress ShareFile?

Sometimes I run into errors, and the loading time can be slow, especially when I’m working with a large file. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"ShareFile comes to be very handy when we want to share files with client, vendors or mostly in case of professional as it is very secure and one can have control over how these files are accessed"
4/5
What do you like best about Progress ShareFile?

above all are the points which make Progress ShareFile better Review collected by and hosted on G2.com.

What do you dislike about Progress ShareFile?

above all points which needs to improve which can make Progress ShareFile leader in the industry Review collected by and hosted on G2.com.