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Progress ShareFile Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of ShareFile, noting its efficient setup and smooth document management. (75 mentions)
Users value the exceptional security of ShareFile, ensuring safe and reliable file sharing and management across devices. (24 mentions)
Users value the secure file sharing of ShareFile, enhancing collaboration and simplifying document management effectively. (21 mentions)
Users value the secure and easy file sharing of Progress ShareFile, enhancing collaboration and document management efforts. (20 mentions)
Users appreciate the secure sharing of Progress ShareFile, enabling smooth collaboration with internal and external teams. (18 mentions)
Users find it difficult to access shared folders and experience issues with file duplication and account requirements. (11 mentions)
Users find the interface issues of Progress ShareFile challenging, especially for newcomers navigating its complex features. (8 mentions)
Users experience slow performance with Progress ShareFile, including lag in syncing, navigation, and connectivity issues. (8 mentions)
Users find the pricing to be expensive, particularly challenging for small teams or startups needing flexibility. (7 mentions)
Users find the interface usability lacking, citing complexity and clutter that can overwhelm new users. (6 mentions)

5 Pros or Advantages of Progress ShareFile

5 Cons or Disadvantages of Progress ShareFile

Progress ShareFile Reviews (1,541)

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Progress ShareFile Reviews (1,541)

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4.2
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mani k.
MK
mani k.
System Engineer
Enterprise (> 1000 emp.)
"Citrix"
4/5
What do you like best about Progress ShareFile?

It still really appeals to me in terms of bringing everything into a single pane of glass and that is why you see so many major MNCs like Infosys, Dell, Accenture etc. rely on it. The biggest selling point is ease of access across environments. The interface feels a little snappier for everyday navigation of late and the cross-platform integration is still incredibly smooth. Review collected by and hosted on G2.com.

What do you dislike about Progress ShareFile?

The biggest pain point is still application availability and stability during peak traffic. The system tends to choke when everyone jumps in at once. Not sure if this is a bottleneck in our own localized infrastructure or a native limitation in the application's architecture itself, but this definitely is an area that needs attention in terms of optimizing resources to handle high-concurrency loads. Review collected by and hosted on G2.com.

Jerry J.
JJ
Jerry J.
Senior Technical Engineer
Enterprise (> 1000 emp.)
"Progress ShareFile"
5/5
What do you like best about Progress ShareFile?

The newer AI-driven tools are a great enhancement as well as upgraded Outlook integration updates. Review collected by and hosted on G2.com.

What do you dislike about Progress ShareFile?

Performance logs are sometimes a bit large, but that is being a bit picky to point out. Review collected by and hosted on G2.com.

Shivam V.
SV
Shivam V.
Quality Analyst
Mid-Market (51-1000 emp.)
"Reliable and best for e signatures."
4/5
What do you like best about Progress ShareFile?

It’s honestly been a total lifesaver for business. We really love how clean the client portal is now—it's way easier for our older clients to upload their documents without having to call us for help. Having everything in one secure place gives us a lot of peace of mind. Review collected by and hosted on G2.com.

What do you dislike about Progress ShareFile?

Organizing a huge amount of files is still kind of a headache. When a client uploads a massive volume of documents all at once, the bulk sorting and categorizing features just aren't intuitive. It takes us way too long to drag and drop things into the right folders. Review collected by and hosted on G2.com.

CS
Chris S.
Director, Clinical Operations
Small-Business (50 or fewer emp.)
"Easy Client Use, Robust Security with Minor Workflow Hiccups"
4/5
What do you like best about Progress ShareFile?

I use Progress ShareFile for document sharing and file collaboration. I appreciate that it offers HIPAA-compliant secure file storage. It's easy for clients to use, which is great for my work. I also like having control over user access permissions and the speed of uploads. The initial setup was very easy, which helped us get started quickly. Review collected by and hosted on G2.com.

What do you dislike about Progress ShareFile?

Copying and moving files around could have a better workflow. It would be great to be able to drag and drop files to a new folder or have an easy way to copy into the same folder. The current workflow to copy a file includes going to the top level folder and navigating to the folder to specify the path for the copied file. Review collected by and hosted on G2.com.

Sanket P.
SP
Sanket P.
Software Engineer
Small-Business (50 or fewer emp.)
"Secure, Fast File Sharing with Clear Permissions, Audit Logs, and Great Integrations"
5/5
What do you like best about Progress ShareFile?

I really like how easy it is to share files securely without worrying about data leaks or wrong access. The platform feels professional and reliable. Especially when sending sensitive documents, it gives me full control over who can view, download, or edit files, which builds a lot of trust. Uploading and downloading files is faster and smoother, even for large documents. I like that it works well on both desktop and mobile. so I can access files anytime. The user interface is clean and simple, so even non-technical users can use it easily. It supports secure links instead of email attachments, which reduces email clutter. The permission settings are clear and flexible, not confusing like some other tools. I appreciate the audit logs, which help track who accessed what and when. It integrates nicely with tools like Outlook, Microsoft 365, and other business apps. The branding options make it feel custom and professional when sharing files with clients. It gives peace of mind knowing files are encrypted and compliant with security standards. Review collected by and hosted on G2.com.

What do you dislike about Progress ShareFile?

The pricing can feel a bit expensive, especially for small teams or startups. Some advanced features take time to understand, especially for first-time users. The interface, while clean, can sometimes feel slightly outdated compared to newer tools. Mobile app features are useful but not as powerful as the desktop version. File organization could be more flexible, especially when managing many folders. Notifications can sometimes feel too many or too basic, without fine control. Initial setup requires some learning, especially when configuring permissions. Customer support response time can be slow during peak hours. Bulk action on files could be faster and smoother. Review collected by and hosted on G2.com.

Divyanshu K.
DK
Divyanshu K.
Graphics design and social media designer
Small-Business (50 or fewer emp.)
"Secure, Reliable, and Perfect for Managing Design Files"
4.5/5
What do you like best about Progress ShareFile?

What I like best about ShareFile Virtual Data Room is its balance between security and ease of use. As a designer, I regularly work with large files like PSDs, AI files, videos, and complete brand folders, and ShareFile handles them smoothly without performance issues. The permission controls are extremely useful, I can decide exactly who can view, download, upload, or edit files, which protects my creative work. Version control helps avoid confusion during revisions, and the clean folder structure makes project organization simple. Overall, it feels professional, reliable, and client-friendly. Review collected by and hosted on G2.com.

What do you dislike about Progress ShareFile?

One drawback is that some of the more advanced features can take a bit of time to grasp for first-time users, especially clients who aren’t very tech-savvy. At times, the interface can also feel a little corporate, particularly when compared with more design-focused tools. The pricing may seem somewhat high for freelancers or small teams, but the security and reliability largely justify the cost. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Secure, Structured Collaboration Beyond Basic File Sharing"
4/5
What do you like best about Progress ShareFile?

The best thing about this platform is that it goes beyond basic file sharing; it gives my cross-functional team a very secure and fine-structured way to share files, collect documents, manage tasks, and create workflows across different platforms. Their client portal experience is very effective in helping clients, and lets us know where to sign and validate it in a very secure way, rather than relying on scattered email threads. Review collected by and hosted on G2.com.

What do you dislike about Progress ShareFile?

Though this file is very powerful, those features are overly packed compared to what's needed to share the files. Some of their complex workflows and automation capabilities are hidden under the bigger tier plans. For smaller teams, it's a bit difficult to cope with this platform. Their interface should be polished and a bit intuitive as well. Review collected by and hosted on G2.com.

Alamin A.
AA
Alamin A.
Mid-Market (51-1000 emp.)
"Secure and Efficient for Document Management"
5/5
What do you like best about Progress ShareFile?

I use ShareFile Virtual Data Room to securely store, manage, and share sensitive business documents with team members and external partners. I like the strong security and easy document management features. The strong security features give me confidence that sensitive documents are protected through controlled access and permissions. The document management tools make it easy to organize, find, and share files quickly. I appreciate that the initial setup was straightforward and didn't require much technical effort. Creating the account, organizing folders, and setting user permissions was simple, enabling our team to start uploading and sharing documents quickly without a complicated onboarding process. I also use ShareFile Virtual Data Room alongside other productivity and collaboration tools, which helps keep files organized. I integrated it with these tools to make it easier to share important information with team members during projects. Review collected by and hosted on G2.com.

What do you dislike about Progress ShareFile?

One area that could be improved is the user interface, which can sometimes feel a bit complex for new users. Simplifying navigation and speeding up file uploads for larger documents would make the platform even more efficient and easier to use. Improving the user interface with a more modern and simplified layout would make navigation easier, especially for new users trying to find files or manage permissions. Faster and more stable uploads for large files would also enhance the experience, particularly when sharing multiple documents during time-sensitive projects. Review collected by and hosted on G2.com.

Mayank K.
MK
Mayank K.
Quality Analyst
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"File sharing was never easier...!! For reallll"
4.5/5
What do you like best about Progress ShareFile?

File uploads and previews load faster than before. Also appreciate the permission controls when sharing folders with external folks. Review collected by and hosted on G2.com.

What do you dislike about Progress ShareFile?

Search within large folders can feel slow, especially with a lot of files. A more powerful filter option in the file browser would help Review collected by and hosted on G2.com.

TK
Tanmay K.
"Organized, User-Friendly with Room for Improvement"
4.5/5
What do you like best about Progress ShareFile?

I really like how organized and simple Progress ShareFile makes everything. The interface is clean, and all my assignments, uploaded files, and feedback are in one place, eliminating the need to search through multiple folders or chats. Tracking my progress is a breeze with every update, correction, or submitted work being clearly visible, helping me understand where I stand and what needs improvement. I appreciate the smooth sharing system, where uploading or updating a file takes only a few seconds, and teachers can instantly check it, which saves time and reduces confusion. The transparency it provides is also valuable because it motivates me by allowing me to see my growth over time. The simplicity, speed, and clear progress tracking are what stand out to me most. Review collected by and hosted on G2.com.

What do you dislike about Progress ShareFile?

While Progress ShareFile is very helpful, there are a few areas where it could be improved. One issue is that the loading time can sometimes feel slow, especially when opening larger files or checking multiple updates quickly. Another thing that could be better is the notification system. Sometimes updates or teacher comments are easy to miss. The interface layout, although simple, could offer more customization options—like organizing folders in your own preferred order or adding color labels. Additionally, adding a built-in chat or quick message option would reduce confusion when students need clarification on a file without switching to another app. Finally, sometimes the preview window for files feels small, and zooming or scrolling can get a bit difficult. Review collected by and hosted on G2.com.