
I've hand an exceptional experience working with the Profound Sales and Onboarding Teams – they're the best! Very professional, and arguably the most knowledgeable in the AEO space given the data foundation they already have. They're just great people all around.
As for the software, I have yet to find another company that has more Answer Engine data flowing through their pipelines. Profound is truly a market leader in that regard.
Their user interface is exceptional as well; it's very clean, and the data are presented in meaningful ways that matter to our AI Chat Optimization initiative. Just their "Prompts" and "Citations" features alone would be enough to justify the cost of the product, yet they provide so many more insights, but not so much that I get lost in the sauce like I do when I use other products like SEMRush or Ahrefs.
This is my FAVORITE platform I use as a digital marketing manager. Review collected by and hosted on G2.com.
We've had access to, and have been leveraging Profound, for just over a month now. We're still relatively new to the platform, so there aren't many critiques at the moment. However, for the sake of proper G2 Review etiquette, I will come back and update this review if I find anything I dislike about Profound in the future.
Regarding their "Opportunities" feature, I'd encourage the team to place more resources into adding even more automation to the content-production process (on top of all the automation they already have).
As a real life example, when the Opportunities Agent in Profound suggested: "Add citations from authoritative sources to support the claims made in the article.", I'd like the agent to actually provide relevant links, and to actually outline them in a piece of content that I, or our copywriter, can edit and paste into our article.
The insight is powerful regardless, but it'd be great to take it even further with automating the production of real content. Review collected by and hosted on G2.com.
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