ProcureDesk Reviews & Product Details

ProcureDesk has been amazing at answering questions and making sure we understand the system. The system takes a little bit of understanding but with our weekly cadence calls we have grasped a better understanding on how each part of the system works. The ProcureDesk team is eager to grow and develop a robust system prepared to grow with our company. They have been working with us and the other systems to create a seamless integration Review collected by and hosted on G2.com.

There are lots of little quirks in the system but as you work with the team they make it easier to understand. We have a bit of a learning curve as our team operates a little differently than most but they are willing to work with us to make the system work for us. Review collected by and hosted on G2.com.

1. It is very intuitive to use, 2. significantly improves accounts payable efficiency, 3. Has an easy to use mobile application 4. Integrates easily with Quickbooks 5. Is customizable 6. Has excellent customer support 7. Notifies users when they have issues pending Review collected by and hosted on G2.com.

I would love for them to mirror their AP capabilities with receiving orders and creating billing. It's the same technology just modified. Review collected by and hosted on G2.com.

Ease of submitting requests and tracking approvals on POs and invoices Review collected by and hosted on G2.com.

Would like the ability to adjust more things especially outgoing to Suppliers. Would like to be able to fully customize the emails and PO/invoice templates. Review collected by and hosted on G2.com.

ease of uploading invoices, making orders Review collected by and hosted on G2.com.

numerous approval emails, one email would be enough Review collected by and hosted on G2.com.

User-friendly system that saves time on approvals Review collected by and hosted on G2.com.

There’s a learning curve for users who don’t use it regularly. I have also had issues with syncing to QBO. Review collected by and hosted on G2.com.

It is very easy to use and has modern day tools such as AI. The customer service is also very good Review collected by and hosted on G2.com.

Some integration aspects require a third party Review collected by and hosted on G2.com.

The speed at which I am able to process invoices is unprecedented. Not only can it link to my inbox to draft invoices, but I can edit multiple lines of account coding at once. The approval process for managers is also a breeze. Customer services is also excellent! I usually have any issues resolved the same day I bring them up to the support team. The set up and integration with our other finance system was extremely quick with minimum roadblocks. I use ProcureDesk every day, and I would not go back to the old system we used to have. Review collected by and hosted on G2.com.

Honestly, nothing comes to mind when I think of things that need to be improved. Anything that I had an issue with was corrected during their latest update. Review collected by and hosted on G2.com.

One of the things I like best about ProcureDesk is its user friendly interface, which makes it easy to create, approve and track purchase orders. The system is customizable, allowing us to tailor workflows to our specific needs, ensuring efficiency and compliance with our purchasing policies. Most helpful aspect is the automated approvals save time and reduce manual follow-ups, making the entire purchasing process more efficient. Additionally, the integration with our accounting software is wonderful! I think the biggest upside to ProcureDesk is the control and transparency it brings to procurement. It helps reduce errors and improves budget management. The reporting structure enables better decision making. The punchout catalogs are probably the best feature in my opinion. Review collected by and hosted on G2.com.

One thing I dislike about ProcureDesk is the user interface. It can sometimes feel unintuitive when setting up custom workflows. The least helpful aspect is the occasional lag in system responsiveness. One downside of ProcureDesk is the learning curve for new user, especially since the new Ui rolled out. We had to set up an entirely new training. It takes time to fullly understand how to optimize the systems features. Review collected by and hosted on G2.com.

Our support Anubhav, is very responsive and knowledgeable about the product. Pretty user-friendly. Review collected by and hosted on G2.com.

System limitations on budget, not being able to sort by project and imported budgets not adding budget owners.

Also it seems like the personalization that was done for our organization limits the effective utilization of other features. Review collected by and hosted on G2.com.

It has a very sleek design and is easy to use Review collected by and hosted on G2.com.

Fixes sometimes take very long costing us a lot of lost time. Review collected by and hosted on G2.com.