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Printfection Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Printfection Integrations

(1)
Verified by Printfection

Printfection Media

Printfection Demo - Printfection's swag management platform
We create, store, and distribute high-quality swag all over the world for businesses.
Printfection Demo - Inventory screenshot
Seamlessly manage your swag inventory all online. We store, fulfill, & ship everything for you.
Printfection Demo - Giveaway Campaign screenshot
Send swag gifts easily to prospects and customers with Giveaway pages you can brand with your company's look and feel.
Printfection Demo - Dropship Campaign screenshot
Ship swag to events. You can choose an exact delivery date and have your apparel items rolled & labeled by size and gender.
Printfection Demo - Integrations screenshot
Automate swag shipping through SFDC, Marketo, HubSpot, Zendesk, and 100s of other apps.
Printfection Demo - Reporting screenshot
Get real-time reporting on most-used items, overall spend, order progress, and more.
Printfection by Custom Ink is the leading all-in-one platform to create, store, and send branded swag anywhere in the world. Customers like Zendesk, BetterHelp, and Gusto partner with us to easily ship swag to customers, leads, employees, a
Play Printfection Video
Printfection by Custom Ink is the leading all-in-one platform to create, store, and send branded swag anywhere in the world. Customers like Zendesk, BetterHelp, and Gusto partner with us to easily ship swag to customers, leads, employees, a
Learn about our range of popular kitting and packaging options to help choose the best option for your swag project.
Play Printfection Video
Learn about our range of popular kitting and packaging options to help choose the best option for your swag project.
Take a closer look at a new employee welcome swag kit to get inspiration for your next swag project.
Play Printfection Video
Take a closer look at a new employee welcome swag kit to get inspiration for your next swag project.
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Printfection Reviews (360)

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Reviews

Printfection Reviews (360)

View 1 Video Reviews
4.4
360 reviews

Pros & Cons

Generated from real user reviews
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Joshua W.
JW
Sr Manager of Global Growth Marketing
Mid-Market (51-1000 emp.)
"Great Platform for Swag Management, Even Better Company Support"
What do you like best about Printfection?

Sourcing and managing company swag items is incredibly straightforward within the system, and the customer support that I receive from our Printfection team is second to none. It's painless to select items I need to ship to our shows and enter all the pertinent shipping information, and very straight forward to send unused items back to restock. Printection was super easy to implement, and the catalog of items we have to select swag items from is broad - they even source items that might not be in the current catalog! Review collected by and hosted on G2.com.

What do you dislike about Printfection?

I've experienced no downsides when using Printfection - both the platform and the people we work with are amazing. Review collected by and hosted on G2.com.

Stacey L.
SL
Product Marketing Manager
Mid-Market (51-1000 emp.)
"Perfect for our rebranding"
What do you like best about Printfection?

We have used Printfection for several aspects of our rebranding including employee swag and client gifts. My most recent purchase was for a branded tablecloth for a trade show. I know from our past purchases that the items they offer are high quality and that our orders will be handled quickly and with helpful customer service. Their site makes ordering easy and having a representative available through all aspects of the process is reassuring. Review collected by and hosted on G2.com.

What do you dislike about Printfection?

There was an unexpected fee to have an item shipped within the timeline that was specified when I viewed the item online. But it was still reasonable for the timeline I needed. Review collected by and hosted on G2.com.

Kristen M.
KM
Head of Marketing
Mid-Market (51-1000 emp.)
"Excellent customer service and a good way to stay organized"
What do you like best about Printfection?

The customer service has been outstanding. Each time I've had a support request, the support team gets back to me quickly, thoroughly, and pleasantly. Which is so important when you're shipping things in conjunction with event deadlines. The software also makes it easy to keep track of all of our swag. Review collected by and hosted on G2.com.

What do you dislike about Printfection?

The platform does have a learning curve but I don't really see it as a platform flaw. I think that there's a lot of terminology and complexity when it comes to inventory that may be hard to avoid. Review collected by and hosted on G2.com.

Verified User in Outsourcing/Offshoring
AO
Mid-Market (51-1000 emp.)
"Easy use for worldwide companies"
What do you like best about Printfection?

Printfection has proven invaluable for our company, especially considering our widespread operations across approximately 60 countries. By entrusting them with the coordination, necessary details, and shipping of our team's swag, they have streamlined the entire process, ensuring convenience for all parties involved. Review collected by and hosted on G2.com.

What do you dislike about Printfection?

In the catalog, there is a limitation wherein you can't simply right-click to open an item in a new window. Additionally, it's worth noting that shipping to Brazil (BR) is currently not an available option. Review collected by and hosted on G2.com.

Staci C.
SC
Director, Channel Marketing
Mid-Market (51-1000 emp.)
"Super easy to work with; top notch products"
What do you like best about Printfection?

I like my account team most. I tend to be all over the place and look to my account team to help me generate new, fresh ideas. They wow me every time. Review collected by and hosted on G2.com.

What do you dislike about Printfection?

Sometimes the required lead time doesn't work with my timeline. It's more of a me (lack of planning) issue than a Printfection issue. Review collected by and hosted on G2.com.

Tyson J.
TJ
Manager of Demand Generation
Market Research
Mid-Market (51-1000 emp.)
"Amazing team that solves real business challenges"
What do you like best about Printfection?

Branded products planning and management is always something that feels like a non-issue for a smaller organization... until it becomes a huge issue as the company grows. Printfection has been my vendor of choice at multiple growing startups to improve our swag game, plan orders and manage inventory, and delight stakeholders both internally and externally. The client success team is world-class and the support we receive is top notch across the entire swag lifecycle. Review collected by and hosted on G2.com.

What do you dislike about Printfection?

The UI looks relatively unchaged over the past few years. Thankfully the functionality is solid and stable, but I'm looking forward to the Printfection team innovating new simpler workflows and solutions. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Easy way to track gifts to prospects"
What do you like best about Printfection?

I like the email notifications showing when gifts are in transit and delivered so that I know the appropriate time to follow up with prospects Review collected by and hosted on G2.com.

What do you dislike about Printfection?

Several emails per item can lead to clutter in the inbox Review collected by and hosted on G2.com.

Bal S.
BS
Marketing, North America
Mid-Market (51-1000 emp.)
"Excellent centralized resource for swag management"
What do you like best about Printfection?

Excellent onboarding, quick to set up and get going Review collected by and hosted on G2.com.

What do you dislike about Printfection?

Price of swag may be higher, but overall platform makes up for it. Review collected by and hosted on G2.com.

Jeanie D.
JD
Field Marketing Manager
Mid-Market (51-1000 emp.)
"Perfection from Printfection"
What do you like best about Printfection?

I like best working with Alicia and Jae. They always are super helpful, provide great suggestions and ideas. Both Alicia and Jae are super professional, kind and patient. I can tell that they enjoy their jobs. I like how if I have a clarifying question about customer sourced orders, or shipping questions that the team is quick to respond and provide me with what I can expect. Review collected by and hosted on G2.com.

What do you dislike about Printfection?

I can't think of anything at the moment. Review collected by and hosted on G2.com.

Diane Q.
DQ
Customer Relationship Manager
Mid-Market (51-1000 emp.)
"Best Swag Company to work with!"
What do you like best about Printfection?

I love that Prinfection staff works with you and is incredibly helpful from start to finish. That partnership is invaluable. Also, the swag selection is great and if Printfection doesn't have it, the team will find it for you! Review collected by and hosted on G2.com.

What do you dislike about Printfection?

Not really a criticism, but it takes a little while to learn how to work in the Printfection platform. Anything new takes time to learn but I love that the platform has so many options, as simple as sending a card with our swag which our previous swag company did not have that capability. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

19 months

Average Discount

7%

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Printfection Features
Warehousing
Procurement
Fulfillment
Spend
Conversion Rates
Proof Portal
Budgeting
CRM Integration
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Printfection