Early on we liked it. We found that over the last year there were multiple free tools that did what they do better. Any value we might have received was wiped out by their billing practices. Review collected by and hosted on G2.com.

Buyer beware. We canceled our subscription, Powtoon charged us anyway, and when I called the very day the charge appeared, they refused to refund it.

What really got me was the advertised 14-day refund policy. Apparently that didn't matter when we actually asked for a refund. Review collected by and hosted on G2.com.

Ease of use

Timeline is easy to use, Pricing is reasonable, The support with any questions or issues is top notch. I have used the built in templates and other built in features and they work seamlessly. I have used the AI components and the work very well somethings need slight modification but overall they work so well. This is a reliable platform that performance on any device and any browser. It is so easy to integrate into my presentations. Review collected by and hosted on G2.com.

I don't dislike anything about Powtoon. The user experience is better than most, it integrates into other presentation software, the performance is so reliable, it is beyond reasonable for price, if you have any questions the support is wonderful and fast, the AI integration is such a nice feature. Review collected by and hosted on G2.com.

I recently started exploring Powtoon for creating animated and AI-assisted videos and have had a very positive experience so far. The platform is friendly, with a clean and intuitive interface that doesn't feel overwhelming, even if you're not a professional video editor. I was able to create animated presentations and short-form video content without needing advanced technical skills. I particularly liked the AI-powered features, including the AI voice-over tools, templates, avatars, and automated video creation options, which make content production much faster compared to traditional editing software. This can save a significant amount of time for creators, educators, trainers, and even business professionals. Another strong point is the variety of templates and animation styles available, which give enough flexibility to create professional-looking explainer videos, YouTube Shorts, presentations, and social media content. The animations look modern and engaging. Review collected by and hosted on G2.com.

Some advanced exports and features are also limited to higher tier plans. So pricing may feel slightly expensive. Review collected by and hosted on G2.com.

I really like the number of assets that are included in my plan. Review collected by and hosted on G2.com.

Two things I don't like or that could be improved: 1-closed captions: that's a feature that used to be on the plan I'm paying for. Now they removed it. This will definitely make me consider other options in time, especially because my courses and videos have to be in compliance with WCAG. 2-personalization and limited character appearance: I'm working with communities that need to see videos that could be relatable to their ethnic and identity. Characters cannot be as customized with those characteristics unfortunately. For instance, I don't see many characters with a clear gender-neutral appearance, just to name an example. Review collected by and hosted on G2.com.

Powtoon is one of those things, once you start using it, its impossible to stop, they are continuously adding new features and improving current offerings to such a high level its hard to beat elsewhere.

Came across Powtoon for its text to speech feature which is now so good its hard to tell it is AI most of the time.

It runs smoothly and the new full timeline view is great! the support is great and they come back quickly to any support request.

I have used it for a variety of videos from training to social media, to presentations to creating GIFs, it does so much and for a reasonable cost compared to others. Review collected by and hosted on G2.com.

The fact you had to scroll the timeline but they have just fixed this with a global view.

I do wish it had a feature for the elements added to the slide so you can reorder where it sits from front to back as currently its a blind press of forward or back on the arrange setting to get it where you want it, but this is a minor issue that only occurs on animations i am doing a lot on. Review collected by and hosted on G2.com.

I love the ease of use of Powtoon, it's intuitive with not a steep learning curve, which is great if I need to whip out something quickly. I appreciate how it creates really good, professional-looking videos, making my clients think I've spent a long time on them when I've just used the awesome drag-and-drop editor. The prebuilt templates are incredibly valuable, allowing me to pick one, make a few changes, and show it to my client. It's perfect and makes a great marketing tool for anyone, whether you're a solo person like me or a big business. I also find the animations easy to use, and setting up Powtoon was super simple, even for beginners. I highly recommend it because it offers such great polished results effortlessly. Review collected by and hosted on G2.com.

I think they could probably do more prebuilt templates, to be honest. I use some other competitors as well. And I think they have a little bit better selection of prebuilt templates, but that's, you know, that's my only thing that I think could be improved. Review collected by and hosted on G2.com.

For many of my projects, I’m able to find templates in Powtoon that at least give me a solid starting point. It’s a great tool for getting learners in our LMS interested and engaged. It has also been a great way to enhance our presentations with clients. Review collected by and hosted on G2.com.

Rendering can sometimes take longer than I’d like. As a professional video editor, I also find the editing side a bit challenging because the controls and tools feel limited. Because of that, I often export the project and finish it in a separate video editor for finalization. I also think some of the items reserved for higher-access accounts should be available to pro accounts as well. Review collected by and hosted on G2.com.

It's ease of use with visual confirmation of the exact placement of each element added to a video slide, especially the total control over when each element appears and leaves a specific slide (exact second) and how it appears (slide in, fade in/out etc. Intuitive UI. Review collected by and hosted on G2.com.

Can't say it's a dislike, but it's better to source "optimally aligned" video clips and images externally, something I routinely do as I'm very particular about what a video clips or image communicates about my brand. Review collected by and hosted on G2.com.

I use Powtoon for creating educational presentations and animated videos for my students, and it helps me present information in a more engaging and interactive way. Powtoon simplifies complex information, making it easier to understand, and saves time with its ready-made templates and easy-to-use tools. I really like how easy it is to use and the variety of templates, which help me create professional and engaging content quickly, even without advanced editing skills. The initial setup was very easy, allowing me to start creating content almost immediately without needing any technical experience. Review collected by and hosted on G2.com.

Some advanced features are only available in the paid version, and sometimes the platform can be a bit slow when working on more complex projects. Review collected by and hosted on G2.com.

I like Powtoon because it is fast and has a good resource library. I also appreciate the ability to incorporate music and I use the text-to-speech function a lot. Powtoon makes the video editing and creation process easier and faster for me. Additionally, I value that the setup of Powtoon was easy for me. Review collected by and hosted on G2.com.

I think the synchronization of the audio with the lips in the avatars is not very good yet. And I think it should be much more oriented towards artificial intelligence, I get the impression that Synthesia has some things that are better in terms of artificial intelligence. Review collected by and hosted on G2.com.