--- title: Positive User Reviews meta_title: 'Positive User Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 49 reviews by the users' company size, role or industry to find out how Positive User works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 49 scale: '5' date_modified: '2026-10-01' parent_category: name: Marketing url: https://www.g2.com/categories/marketing ---

Positive User Reviews & Product Details

Profile Status

This profile is currently managed by Positive User but has limited features.

Are you part of the Positive User team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Pricing

Pricing provided by Positive User.

Campaigns

€69.00
1 Seat Per Month

Marketing Automation Suite

€199.00
2 Seats Per Month

User Insights

Average based on 49 real user reviews.

Implementation Time

<1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

Positive User Reviews (49)

Reviews

Positive User Reviews (49)

4.3
49 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its intuitive interface and responsive customer support, which make it easy to set up and manage marketing automation. The all-in-one solution allows teams to streamline their marketing efforts and improve customer engagement effectively. However, some users note that the platform can be overwhelming for newcomers due to its extensive features.

Pros & Cons

Generated from real user reviews
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G2 reviews are authentic and verified.
Rupali R.
RR
Rupali R.
Social Media Manager
Small-Business (50 or fewer emp.)
"It’s was a great experience"
4.5/5
What do you like best about Positive User?

It's was a great platform to Transform behavior into personalized experiences Review collected by and hosted on G2.com.

What do you dislike about Positive User?

There is nothing to dislike about the user.com Review collected by and hosted on G2.com.

Sahith K.
SK
Sahith K.
Product Marketing Manager
Small-Business (50 or fewer emp.)
"Great product with a potential to get better"
4/5
What do you like best about Positive User?

- Easy to use

- A single tool with multiple uses

- Chat + email automation

- Easy to use automation builder

- Easy on pocket

- Support Review collected by and hosted on G2.com.

What do you dislike about Positive User?

- Email deliverability has been a trouble.

- Fewer functionalities on chat - CTAs, visibility conditions, reply conditions etc., Review collected by and hosted on G2.com.

Fazlur R.
FR
Fazlur R.
Computer Operator
Small-Business (50 or fewer emp.)
"User.com is the best website for sales and marketing and it provides automations."
4.5/5
What do you like best about Positive User?

Fast in business marketing and advertising. Good tools for understanding. Very fast networking. Live chat feature is great. Clear videos and other good features to work with. Overall, the best. Review collected by and hosted on G2.com.

What do you dislike about Positive User?

I didn't find anything negative because it's better compared to other tools I worked with.

But it would be helpful if there is a possibility to search chats by keyword. Review collected by and hosted on G2.com.

George D.
GD
George D.
Operations Manager
Small-Business (50 or fewer emp.)
"Complete Package with seemingly unlimited potential!"
5/5
What do you like best about Positive User?

User.com is great in many ways, not least with their customer support and willingness to help out. Overall, this is a one stop shop for so many things so for me, I like the fact that user.com offers so many solutions to so many problems. Review collected by and hosted on G2.com.

What do you dislike about Positive User?

The learning curve can be sharp at the start and some of the tutorials are a bit out of date, but these are nitpicking! Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Experience about website."
5/5
What do you like best about Positive User?

User.com website is made in such a way that a person can directly input the details and then get a call back. Review collected by and hosted on G2.com.

What do you dislike about Positive User?

Overall I did not find any issue. Everything is good. They may enhance the user interface of the website. Review collected by and hosted on G2.com.

Ukeme S.
US
Ukeme S.
Business Owner
Enterprise (> 1000 emp.)
"Best place for marketing and advertising"
5/5
What do you like best about Positive User?

Fast in online business marketing and advertising. Good tools for easier understanding. Fast in networking. Live chat, so clear, video's, pictures and others features good to work with. Review collected by and hosted on G2.com.

What do you dislike about Positive User?

Experience they said is the best teacher, from my own experiences, nothing of what so ever to dislike uers.com. it's meeting up the social media 21st century standard Review collected by and hosted on G2.com.

NITESH S.
NS
NITESH S.
SWE II
Enterprise (> 1000 emp.)
"User.com is best website for marketing"
5/5
What do you like best about Positive User?

Best website for sales and marketing and it provides automation. Review collected by and hosted on G2.com.

What do you dislike about Positive User?

I currently don't think any dislike for user.com Review collected by and hosted on G2.com.

Vishal M.
VM
Vishal M.
Search Engine Optimization Executive
Small-Business (50 or fewer emp.)
"Honest Review of User.com"
4/5
What do you like best about Positive User?

Easy to use and best for online business advertisement and marketing. Good for live chat, videos and other features. Review collected by and hosted on G2.com.

What do you dislike about Positive User?

I didn't find any negative thing because it is better as compared to other tools. Review collected by and hosted on G2.com.

Farid B.
FB
Farid B.
Interim CEO
Small-Business (50 or fewer emp.)
"Turn off Segment.io support without notification and blame it on a server-crash"
0/5
What do you like best about Positive User?

Easy to use. And with a lot of flexibility. Review collected by and hosted on G2.com.

What do you dislike about Positive User?

The fact that they turn off Segment.io support and they blame it on server crash. We use Segment.io to track events and they send they to User.com. But without the integration ZERO automations are triggered. Review collected by and hosted on G2.com.

Izabela H.
IH
Izabela H.
Growth Catalyst
Small-Business (50 or fewer emp.)
"User.com is a superb all-in-one marketing automation tool"
5/5
What do you like best about Positive User?

I just simply love tools that make my life easier! And user.com is definitely one of them! I have everything that I need in one place, and that allows our team to be more organized and user-oriented. We can now focus our energy and resources on our customers, instead of running between different tools and trying to find data. I can definitely recommend this to any sales/marketing/customer success teams - user.com is safe, gdpr compliant, affordable and easy to learn and to use. Review collected by and hosted on G2.com.

What do you dislike about Positive User?

Just two extra features in 'Conversations' and it would be ideal:

- possibility to search previous chats by keywords

- would be great if Grammarly could work in the chat (to prevent mistypes in real-time) Review collected by and hosted on G2.com.

Questions about Positive User? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity over 3 years ago

What does User.Com do?

0 Upvotes
1
Join the conversation
Verified User
G2
Verified User
•
Last activity over 6 years ago

Can you help me with the setup?

Pricing Options

Pricing provided by Positive User.

Campaigns

€69.00
1 Seat Per Month

Marketing Automation Suite

€199.00
2 Seats Per Month

Customer Engagement Platform

€499.00
2 Seats Per Month
Positive User Comparisons
Positive User Features
Building and Personalizing Emails