Positive User Pricing Overview

Positive User does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

According to G2 data, Positive User pricing in 2026 starts at €69.00 and can reach €999.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Positive User's official pricing page for the most current details.

Positive User's pricing is best suited for small businesses and mid-market teams in industries like marketing, SaaS, IT services, and e-commerce. G2 reviewers from small businesses frequently praise the entry-level Campaigns tier at €69/month for straightforward email marketing and automation without technical overhead. Mid-market reviewers gravitating toward the €199 Marketing Automation Suite value advanced segmentation and workflow automation for scaling without adding headcount. The €499 Customer Engagement Platform appeals to growing teams needing unified CRM and CDP capabilities, while the €999 Performance tier targets established mid-market or enterprise teams running high-volume, omnichannel campaigns — particularly those in DACH regions requiring strong GDPR compliance tools, as noted by G2 reviewers.

Positive User does not offer a permanent free tier, but a free trial is available for teams evaluating the platform before committing. Positive User's paid plans start at €69/month with the Campaigns tier, covering email marketing, A/B testing, SMS, WhatsApp, basic segmentation, and the Uma AI assistant. Upgrading to the €199 Marketing Automation Suite unlocks advanced segmentation, pop-ups, landing pages, forms, and website visitor tracking. The €499 Customer Engagement Platform adds a mobile app, CDP capabilities, and full CRM. The €999 Performance tier includes 300,000 emails/month, 100 automation workflows, extended data retention, and priority support — features G2 reviewers associate with serious scaling needs.

G2 reviewers of Positive User consistently highlight strong value, particularly praising the all-in-one nature of the platform — combining CRM, marketing automation, email, live chat, and segmentation without requiring multiple separate tools. Small business reviewers frequently cite affordability relative to alternatives like Intercom and HubSpot. However, some G2 users flag concerns around hidden charges, workflow builder limitations, and missing features like auto-deduplication, which can reduce perceived value at higher tiers. One mid-market reviewer noted unexpected additional costs not reflected in Positive User's pricing page. Overall, the €69–€199 range earns strong satisfaction scores, while the €499–€999 tiers suit teams with more complex, high-volume needs.