--- title: Playbook AI Reviews meta\_title: 'Playbook AI Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 24 reviews by the users' company size, role or industry to find out how Playbook AI works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 24 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Playbook AI Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Playbook AI but has limited features. Are you part of the Playbook AI team? [Upgrade your plan](https://my.g2.com/playbook-ai/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Playbook AI's Sales Engagement Platform enables revenue teams to automate omni-channel sales and marketing playbooks that increase BDR productivity, accelerate the velocity of the leads across the sales funnel as well as boost win-rate. * * * Seller [Playbook AI](https://www.g2.com/sellers/playbook-ai) Discussions [Playbook AI Community](https://www.g2.com/products/playbook-ai/discuss) Languages Supported English Overview by Soumitra Paul (Empowering B2B Tech Succeed in Account-Based Transformation across Marketing, Sales & Customer Success using Playbook AI) Show More ## Pricing Pricing provided by Playbook AI. ### Excel Plan Contact Us Per Year [ View More Pricing Information ](https://www.g2.com/products/playbook-ai/pricing) ## Top-Rated Alternatives [ ![Outreach](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Outreach") Outreach 4.3/5(3,574) ](https://www.g2.com/products/outreach/reviews) [ ![Bigin by Zoho CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bigin by Zoho CRM") Bigin by Zoho CRM 4.6/5(873) ](https://www.g2.com/products/bigin-by-zoho-crm/reviews) [ ![Apollo.io](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Apollo.io") Apollo.io 4.7/5(9,719) ](https://www.g2.com/products/apollo-io/reviews) [ View All Alternatives ](https://www.g2.com/products/playbook-ai/competitors/alternatives) ## User Insights Average based on 24 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 6/4/2024 "Value for Money Sales Tool" 5/5 What do you like best about Playbook AI? The Activityboard is a top-notch feature that helps perform all type of activities like Email, Call, Linkedin ,SMS from a single window. Email Enrichment, validation, and warming let you not switch to another platform for other needs. Amazing customer support and practically no learning curve makes it easier to launch your campaign inside a single day. Review collected by and hosted on G2.com. What do you dislike about Playbook AI? Nothing as such but an option to have the sales forecasting would be a boon to this already great application. Review collected by and hosted on G2.com. What problems is Playbook AI solving and how is that benefiting you? Playbook AI is helping to track follow-ups, and with brilliant reporting, one can analyze the best performing stakeholders. The Indian Calling feature is also very useful along with Linkedin activities. Review collected by and hosted on G2.com. Show More 6/6/2024 Current UserValidated ReviewerSource: Organic ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") UH Verified User in Human Resources Small-Business (50 or fewer emp.) 5/24/2024 "Easy to use and Great Customer Service" 4/5 What do you like best about Playbook AI? Playbook AI is an easy to use tool which helps with mass emailing and follow ups. It saves the team's time and reduces the manual effort of remebering when to follow-up with whom. I use it on a daily basis. It has a great customer support team which is very prompt in responding to queries and concerns. Review collected by and hosted on G2.com. What do you dislike about Playbook AI? Playbook AI is a little difficult to implement initially, but after that initial hiccup, it is a good, easy to use tool. Review collected by and hosted on G2.com. What problems is Playbook AI solving and how is that benefiting you? Playbook AI is helping me solve for mass cold outreach that we have to do on a daily basis. It helps keep track of follow-up, open rates and click rates of emails that have been sent out, informing our next steps. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SP Subhro P. Business Development Associate Small-Business (50 or fewer emp.) 6/5/2024 "Powerful Analytics for Sales" 5/5 What do you like best about Playbook AI? Predictive Analytics, Activity Board Task Execution, Lead Managment Review collected by and hosted on G2.com. What do you dislike about Playbook AI? Whatever queries I had initially was answered by the CS team. Review collected by and hosted on G2.com. What problems is Playbook AI solving and how is that benefiting you? To efficiently follow-up with the prospects timely based on their engagement and also the Account Scoring Mechanism. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Surajit P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Surajit P.") SP Surajit P. Software Engineer Computer Software Small-Business (50 or fewer emp.) 6/5/2024 "Great email engagement tool" 5/5 What do you like best about Playbook AI? Channel analytics, play creation, custom task generation Review collected by and hosted on G2.com. What do you dislike about Playbook AI? Havn't found anything yet. Need to explore more. Review collected by and hosted on G2.com. What problems is Playbook AI solving and how is that benefiting you? Cummunicating with the prospects and getting their detailed analytics - open rate, deliveribility. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Small-Business (50 or fewer emp.) 6/10/2024 "A great tool for Lead Management and Automate Activities" 5/5 What do you like best about Playbook AI? The best of the platform is the campaign creator where you can create the workflow with different channels like Email, Call, LinkedIn etc. Also the UI is easy to understand and the application has no learning curve with grta customer support. Review collected by and hosted on G2.com. What do you dislike about Playbook AI? I did not find any cons on the platform as it fulfilled my needs completely Review collected by and hosted on G2.com. What problems is Playbook AI solving and how is that benefiting you? It helped me carry out my survey campaign effectively via automation of emails and Linkedin Tasks. The Dialer feature is also very effective. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Deepak B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepak B.") DB Deepak B. Small-Business (50 or fewer emp.) 3/7/2024 "The tool is user-friendly & effective" 4.5/5 What do you like best about Playbook AI? Customer service is available when required & it is very helpful. Review collected by and hosted on G2.com. What do you dislike about Playbook AI? The Plays are a bit complicated in setting up & running as one needs to put in some conditions & factors. Review collected by and hosted on G2.com. What problems is Playbook AI solving and how is that benefiting you? It has facilitated multiple stages and multiple levels of reaching out to customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 6/6/2024 "Wonderful product for the sales team" 5/5 What do you like best about Playbook AI? Task execution process. Predictive analytics. Email engagement. Review collected by and hosted on G2.com. What do you dislike about Playbook AI? Whatever concerns I had was catered by the customer success team effeciently and promptly. Review collected by and hosted on G2.com. What problems is Playbook AI solving and how is that benefiting you? Playbook AI has helped me to connect with the customer timely and effortlessly through multiple channels. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 6/6/2024 "A Sales Team's Delight!" 5/5 What do you like best about Playbook AI? Account Scoring Mechanism, Day/hour Reporting. Review collected by and hosted on G2.com. What do you dislike about Playbook AI? I think there's should be a way to connect with prospects on Whatsapp as well. Review collected by and hosted on G2.com. What problems is Playbook AI solving and how is that benefiting you? To discover best fit accounts for your sales initiatives. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") UH Verified User in Human Resources Small-Business (50 or fewer emp.) 3/8/2024 "The tool is very easy to use, and has saved us a lot of time and effort!" 5/5 What do you like best about Playbook AI? The ability to create plays of as much duration and nodes as we want to, seamlessly! It really automates and simplifies the B2B sales process immensely. Review collected by and hosted on G2.com. What do you dislike about Playbook AI? The analytics section can be made a little more informative. Review collected by and hosted on G2.com. What problems is Playbook AI solving and how is that benefiting you? It has really helped us automate our cold email campaigns and, hence, saved us a lot of time and efforts. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Dharini B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dharini B.") DB Dharini B. Mid-Market (51-1000 emp.) 8/23/2023 "Playbook AI: A wholesome experience" 5/5 What do you like best about Playbook AI? IT's interface is very good and easy to use. The overall user journey is very seamless and the deliverability of the mails are also really good. Also, the support team is beyond amazing. Review collected by and hosted on G2.com. What do you dislike about Playbook AI? I haven't come across anything that I dislike as of now. Review collected by and hosted on G2.com. What problems is Playbook AI solving and how is that benefiting you? - Automation of nurture emails - Scheduling and automatically adding leads to the plays has considerably reduced to the manual work - Better analytics and can keep a track of all the mails under one platform. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Playbook AI? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Playbook AI ](https://www.g2.com/products/playbook-ai/discussions/new) GU Guest User • Last activity about 2 years ago What is Playbook AI used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-playbook-ai-used-for) [ View all Discussions ](https://www.g2.com/products/playbook-ai/discuss) ## Pricing Options Pricing provided by Playbook AI. ### Excel Plan Contact Us Per Year [ View More Pricing Information ](https://www.g2.com/products/playbook-ai/pricing) ##### ##### Playbook AI Features Integrated Workflows Task Management Email Tracking/Automation Calls and Voice Repeatability and Reportability Workflow Management Workflow Performance Sales Coaching and Insights AI and Automation Lead Prioritization Lead Scoring Best Time of Day Scheduling [ View More Features ](https://www.g2.com/products/playbook-ai/features) ##### Categories on G2 [Sales Engagement](https://www.g2.com/categories/sales-engagement) ##### Explore More [Slack vs ClickUp vs Confluence: which one actually works as the single hub a team lives in rather than just another app everyone has open?](https://www.g2.com/discussions/slack-vs-clickup-vs-confluence-which-one-actually-works-as-the-single-hub-a-team-lives-in-rather-than-just-another-app-everyone-has-open%20)[Best-rated client success software for tech enterprises](https://www.g2.com/discussions/best-rated-client-success-software-for-tech-enterprises)[Which mobility consulting partner has the strongest industry expertise and case study references to identify the best fit for complex enterprise engagements?](https://www.g2.com/discussions/which-mobility-consulting-partner-has-the-strongest-industry-expertise-and-case-study-references-to-identify-the-best-fit-for-complex-enterprise-engagements) [What regulatory compliance and audit requirements should CSPs evaluate before committing to an IRCM platform?](https://www.g2.com/discussions/what-regulatory-compliance-and-audit-requirements-should-csps-evaluate-before-committing-to-an-ircm-platform)[Most popular live chat solutions for customer engagement](https://www.g2.com/discussions/what-are-the-most-popular-live-chat-solutions-for-customer-engagement-right-now)[Best platform for secure file transfers in corporate offices](https://www.g2.com/discussions/best-platform-for-secure-file-transfers-in-corporate-offices) [Show MoreShow Less](javascript:void(0);)