
It allows businesses to tailor workflows without heavy coding. Users frequently praise its ability to streamline complex sales processes, improve data organization, and deliver robust, customized functionality across sales, marketing, and customer service departments. Review collected by and hosted on G2.com.
Critics say it feels like legacy software held together by “glue,” often demanding heavy IT maintenance. They also point to weak web-client adoption and aggressive price increases, even though innovation appears limited. Review collected by and hosted on G2.com.





