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# Oracle CRM On Demand vs Pivotal CRM Comparison - What are their main differences?

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Oracle On DemandPivotal[+ Add Product](#)

Pricing

**Oracle CRM On Demand**
No pricing available

**Pivotal CRM**
No pricing available

**Pricing Insights**
from reviews

Perceived Cost

**Oracle CRM On Demand**
$$$$$

**Pivotal CRM**
$$$$$

Average Discount

**Oracle CRM On Demand**
Not enough reviews yet

**Pivotal CRM**
Not enough reviews yet

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
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Time to Implement

**Oracle CRM On Demand** 6 months
Based on 100 responses

**Pivotal CRM** 6 months
Based on 100 responses

Return on Investment

**Oracle CRM On Demand** 6 months
Based on 100 responses

**Pivotal CRM** 6 months
Based on 100 responses

 ![Oracle CRM On Demand](https://images.g2crowd.com/uploads/product/hd_favicon/1487565478/oracle-crm-on-demand.svg "Oracle CRM On Demand")

 ![Pivotal CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13fb1ac6e74ca41aa831e5dccafd9232/pivotal-crm.png "Pivotal CRM")

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**Pros & Cons**
from reviews

**Oracle CRM On Demand**

Ease of Use (2)

Easy Integration (2)

Limited Customization (2)

Not Intuitive (2)

**Pivotal CRM**

Customer Management (1)

Ease of Use (1)

Limited Customization (2)

Expertise Required (1)

Integrations

**Oracle CRM On Demand**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c223d86dd6ec6e423460bb53b34fa286/basware-basware.png "Product Avatar Image")

Basware

](https://www.g2.com/products/basware-basware/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image")

Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_218a6468d313312e43446d6a8135f441/microsoft-teams.png "Product Avatar Image")

Microsoft Teams

](https://www.g2.com/products/microsoft-teams/reviews)[
View all
](https://www.g2.com/products/oracle-crm-on-demand/integrations)

**Pivotal CRM**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7c88d2b10849fef697aa6a426b4f83cc/zoho-flow.png "Product Avatar Image")

Zoho Flow

](https://www.g2.com/products/zoho-flow/reviews)[
View all
](https://www.g2.com/products/pivotal-crm/integrations)

Screenshots

**Oracle CRM On Demand**
 ![Oracle CRM On Demand screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/4289/marketing-screenshot.jpg)

**Pivotal CRM**
 ![Pivotal CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/6499/72782_990x726.jpg)

**Ratings**
from reviews

Meets Requirements

**Oracle CRM On Demand**

**7.8** /10

Based on 83 responses

**Pivotal CRM**

**8.0** /10

Based on 44 responses

Ease of Use

**Oracle CRM On Demand**

**7.3** /10

Based on 82 responses

**Pivotal CRM**

**7.4** /10

Based on 44 responses

Ease of Setup

**Oracle CRM On Demand**

**7.1** /10

Based on 43 responses

**Pivotal CRM**

**8.0** /10

Based on 16 responses

Ease of Admin

**Oracle CRM On Demand**

**6.7** /10

Based on 32 responses

**Pivotal CRM**

**8.4** /10

Based on 15 responses

Quality of Support

**Oracle CRM On Demand**

**7.3** /10

Based on 75 responses

**Pivotal CRM**

**7.9** /10

Based on 38 responses

Has the product been a good partner in doing business?

**Oracle CRM On Demand**

**6.6** /10

Based on 29 responses

**Pivotal CRM**

**8.7** /10

Based on 14 responses

Product Direction (% positive)

**Oracle CRM On Demand**

**5.1** /10

Based on 78 responses

**Pivotal CRM**

**5.9** /10

Based on 43 responses

**Features**
ratings from reviews

CRM

**7.7** /10

Based on 77 responses

**8.4** /10

Based on 37 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
18.6%

Mid-Market(51-1000 emp.)
36.1%

Enterprise(\> 1000 emp.)
45.4%

Small-Business(50 or fewer emp.)
18.6%

Mid-Market(51-1000 emp.)
36.1%

Enterprise(\> 1000 emp.)
45.4%

Small-Business(50 or fewer emp.)
12.7%

Mid-Market(51-1000 emp.)
50.9%

Enterprise(\> 1000 emp.)
36.4%

Small-Business(50 or fewer emp.)
12.7%

Mid-Market(51-1000 emp.)
50.9%

Enterprise(\> 1000 emp.)
36.4%

**Reviewers' Industry**

[![Oracle CRM On Demand](https://images.g2crowd.com/uploads/product/hd_favicon/1487565478/oracle-crm-on-demand.svg "Oracle CRM On Demand")](https://www.g2.com/products/oracle-crm-on-demand/reviews)
Oracle CRM On Demand

Information Technology and Services
15.3%

Computer Software
11.2%

Consulting
3.1%

Higher Education
3.1%

Financial Services
3.1%

Other
64.3%

[![Pivotal CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_13fb1ac6e74ca41aa831e5dccafd9232/pivotal-crm.png "Pivotal CRM")](https://www.g2.com/products/pivotal-crm/reviews)
Pivotal CRM

Computer Software
13.0%

Financial Services
7.4%

Real Estate
7.4%

Consumer Services
5.6%

Food & Beverages
3.7%

Other
63.0%

Alternatives

**Oracle CRM On Demand Alternatives**

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")

[
Zoho
](/products/zoho-crm/reviews)

 ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")

[
Microsoft Dynamics 365 Sales
](/products/dynamics-365-sales/reviews)

**Pivotal CRM Alternatives**

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![Sugar Sell](https://images.g2crowd.com/uploads/product/hd_favicon/fdd8c5b3dcb3415718f945eed05b2013/sugar-sell.svg "Sugar Sell")

[
Sugar Sell
](/products/sugar-sell/reviews)

 ![Workbooks](https://images.g2crowd.com/uploads/product/hd_favicon/c1bd0d82e76f801ba71fa62855178e9f/workbooks.svg "Workbooks")

[
Workbooks
](/products/workbooks/reviews)

 ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")

[
Microsoft Dynamics 365 Sales
](/products/dynamics-365-sales/reviews)

## Oracle On Demand vs Pivotal FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between Pivotal vs Oracle On Demand?

Oracle On Demand stands out for its robust enterprise-grade structure and territory management, while Pivotal is recognized for its customization and ease of setup.

| [Pivotal](https://www.g2.com/products/pivotal-crm/reviews) | [Oracle On Demand](https://www.g2.com/products/oracle-crm-on-demand/reviews) |
| --- | --- |
| 3.5/5 (62 reviews) | 3.8/5 (111 reviews) |
| Mid-Market | Enterprise |
| 8.0 | 7.1 |
| 7.9 | 7.3 |
| Customization and flexibility | Enterprise-grade structure and territory management |

### How do the pricing models of Pivotal and Oracle On Demand compare?

Pivotal is viewed as the stronger value compared to Oracle On Demand, with reviewers highlighting its lower cost and satisfaction with pricing.

- **Pivotal:** Reviewers consistently describe Pivotal as the cheapest option among competitors, with high satisfaction on value for money and cost-effectiveness.
- **Oracle On Demand:** Reviewers note that Oracle On Demand is priced higher and is more suitable for enterprises, with several mentioning that the cost is a barrier for small businesses.
- **Switching reasons:** Recent reviews indicate that buyers switch to Pivotal for its affordability and to Oracle On Demand for its advanced enterprise features despite higher costs.

### What are the best alternatives to Pivotal and Oracle On Demand?

The top 3 alternatives to Pivotal and Oracle On Demand are Agentforce Sales, HubSpot Sales Hub, and Workbooks.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Pivotal](https://www.g2.com/products/pivotal-crm/reviews) | 3.5/5 (62) | Mid-Market | Reviewers highlight it as the cheapest option among competitors | Customization and flexibility |
| [Oracle On Demand](https://www.g2.com/products/oracle-crm-on-demand/reviews) | 3.8/5 (111) | Enterprise | Reviewers note high cost, best suited for enterprise | Enterprise-grade structure and territory management |
| [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,876) | Mid-Market | — | Comprehensive CRM functionality and scalability |
| [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,910) | Small-Business | — | User-friendly interface and strong automation |
| [Workbooks](https://www.g2.com/products/workbooks/reviews) | 4.3/5 (575) | Small-Business | — | Ease of use and customer support |

### Which CRM features should I prioritize when comparing Pivotal and Oracle On Demand?

Buyers should prioritize customization, integration capabilities, campaign management, marketing analytics, and partner relationship management when comparing Pivotal and Oracle On Demand.

- **Customization:** Pivotal scores 8.0 on Meets Requirements and is frequently praised for customization and flexibility; Oracle On Demand is noted for strong customization but with some rigidity and limitations.
- **Integration capabilities:** Pivotal reviewers mention integration issues and compatibility challenges; Oracle On Demand is cited for easy integration, especially with other Oracle products.
- **Campaign management:** Oracle On Demand offers campaign management as a feature, while Pivotal does not.
- **Marketing ROI analytics:** Oracle On Demand provides marketing ROI analytics, which is not listed for Pivotal.
- **Partner relationship management (PRM):** Oracle On Demand includes PRM features, not present in Pivotal.

### What are the pros and cons of Pivotal vs Oracle On Demand?

Pivotal's headline strength is its customization and flexibility, while Oracle On Demand excels in enterprise-grade structure and territory management.

- **Pivotal strengths:** Customization and flexibility, ease of setup, user-friendly navigation, and cost-effectiveness are frequently cited by reviewers.
- **Pivotal trade-offs:** Reviewers mention integration issues, limited out-of-the-box customization, a dated user interface, and a steeper learning curve for new users.
- **Oracle On Demand strengths:** Robust enterprise structure, advanced territory management, strong integration with Oracle products, and comprehensive reporting tools are highlighted in reviews.
- **Oracle On Demand trade-offs:** Reviewers note higher cost, rigid customization, a dated and less intuitive interface, slow performance at times, and a weaker mobile experience.

### Is Pivotal or Oracle On Demand better for small businesses?

Pivotal is the better fit for small businesses, with reviewers highlighting its affordability and suitability for organizations with fewer customer data needs.

- **Pivotal:** Largest segment is Mid-Market, but recent small-business reviewers describe it as a perfect fit within budget and easy to set up for smaller organizations.
- **Oracle On Demand:** Largest segment is Enterprise, and reviewers consistently mention that its high cost and complexity are better suited for larger organizations rather than small businesses.

### Which CRM platform has better integrations?

Oracle On Demand is favored for integrations, with reviewers citing its easy integration capabilities, especially with other Oracle products.

- **Pivotal:** Reviewers mention integration issues and compatibility challenges, particularly with emerging software and ERP systems.
- **Oracle On Demand:** Reviewers highlight easy integration, seamless data flow with Oracle enterprise applications, and strong Outlook integration.

### How do Pivotal and Oracle On Demand compare on customer support?

Pivotal and Oracle On Demand are at near-parity on Quality of Support, with Pivotal at 7.9 and Oracle On Demand at 7.3, a difference below the materiality threshold.

- **Pivotal:** Reviewers describe support as generally responsive and helpful, though some mention slow response times and the need for more guidance during setup.
- **Oracle On Demand:** Reviewers note accessible and easy-to-contact support, with some citing delays in issue resolution and a need for more proactive assistance.

### Which is easier to implement, Pivotal or Oracle On Demand?

Pivotal scores higher on Ease of Setup (8.0 vs. 7.1), making it easier to implement than Oracle On Demand.

- **Pivotal:** Reviewers frequently mention straightforward setup, quick data migration, and minimal work required to get started, though some note a learning curve for advanced features.
- **Oracle On Demand:** Reviewers describe the setup as manageable but more complex, with initial training required to unlock full value and a steeper learning curve for new users.

### Which product has better Customization?

Pivotal is more frequently praised for customization, while Oracle On Demand is noted for strong but sometimes rigid customization capabilities.

- **Pivotal:** Customization is a top-cited feature in recent reviews, with an 8.0 Meets Requirements score and multiple mentions of tailored workflows and flexible configuration.
- **Oracle On Demand:** Reviewers highlight strong customization and field-level security, but also note rigidity and limitations compared to modern CRMs; Meets Requirements score is 7.8.

## Oracle CRM On Demand vs Pivotal CRM

When assessing the two solutions, reviewers found Pivotal CRM easier to use, set up, and administer. Reviewers also preferred doing business with Pivotal CRM overall.

- Reviewers felt that Pivotal CRM meets the needs of their business better than Oracle CRM On Demand.
- When comparing quality of ongoing product support, reviewers felt that Pivotal CRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Pivotal CRM over Oracle CRM On Demand.