--- title: Ping Identity Reviews meta_title: 'Ping Identity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 138 reviews by the users' company size, role or industry to find out how Ping Identity works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 138 scale: '5' date_modified: '2026-09-01' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # Ping Identity Reviews **Vendor:** Ping Identity **Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) **Average Rating:** 4.4/5.0 **Total Reviews:** 138 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Ping Identity The Ping Identity Platform is a comprehensive control plane that secures digital interactions across customers, workforce, partners, and AI agents. Trusted by a proven install base of the world’s largest enterprises, the platform guarantees high stability, resiliency, and uptime. It combines Core IdP Services with Universal Services to cover the entire identity lifecycle: Manage (lifecycle, relationship, and directory data), Access (SSO, MFA, passwordless, authorization, and JIT privileged access), Govern (access requests, reviews, and segregation of duties), Identify (verifiable credentials, identity verification, and zero-knowledge biometrics), Protect (real-time threat protection), and Orchestrate (drag-and-drop journey design). To secure the agentic enterprise, Ping addresses AI across three distinct fronts. We "Protect Against AI" by stopping deepfakes and AI-driven fraud. We "Trust AI" by securing AI agents via strict governance and privileged access controls. We enable teams to "Build with AI" using our AI-first Headless Identity foundation, which allows builders and AI agents to operate Ping programmatically, and Helix embeds AI capabilities directly into our admin consoles to assist with configuration and troubleshooting. Organizations require architectural flexibility to meet stringent security and compliance mandates. Ping offers unmatched hybrid deployment options: Multi-tenant SaaS, Dedicated-tenant SaaS, Self-managed Software, Secure Containers, and government-grade FedRAMP & DoD IL5 environments. Through open standards interoperability and a robust integration marketplace, the platform “works with” your existing stack, supporting a practical extensibility and maturity model that lets you start small and scale. Ping backs this scale with a superior customer experience, expert Customer Care, and a global Partner Network. We prioritize ease of use through multi-modal admin options and accelerators. For example, the PingOne Design Center provides wizard-driven onboarding that generates production-ready authentication flows in under five minutes—eliminating the trade-off between simplicity and enterprise-grade flexibility. ## Ping Identity Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **flexible app configuration** capabilities of Ping Identity, enhancing their management and maintenance workflow. (1 reviews) - Users value the **ease of app configuration and management** with Ping Identity, simplifying their administration tasks. (1 reviews) - Users value the **responsive customer management** of Ping Identity, appreciating their willingness to adapt and collaborate effectively. (1 reviews) - Users value the **responsive customer support** of Ping Identity, appreciating their approachability and adaptability to needs. (1 reviews) - Users appreciate the **customizability** of Ping Identity, allowing easy app configuration and effective management. (1 reviews) - Data Management (1 reviews) - Device Management (1 reviews) - Ease of Configuration (1 reviews) - Ease of Management (1 reviews) - Users appreciate the **ease of use** of Ping Identity, finding it simple to configure and manage applications. (1 reviews) **What users dislike:** - Users note **authentication issues** with Ping Identity, citing confusion in setup and maintenance despite its flexibility. (1 reviews) - Users find the **complex administration** of Ping Identity challenging, citing confusion in setup and maintenance. (1 reviews) - Users find the **complex setup** of Ping Identity challenging, impacting their ability to effectively use the product. (1 reviews) - Users find the **setup and maintenance confusing** for Ping Identity, affecting their overall experience with the product. (1 reviews) - Users find the **confusing setup and maintenance** of Ping Identity's OAuth/OIDC implementation to be a significant drawback. (1 reviews) - Integration Difficulty (1 reviews) - Lack of Features (1 reviews) - Limited Compatibility (1 reviews) - Users find the **limited features** of Ping Identity restrictive, particularly in terms of customization and ease of setup. (1 reviews) - Limited OS Compatibility (1 reviews) ## Ping Identity Reviews ### 1. Centralizes Authentication, User-Friendly UI **Rating:** 4.0/5.0 stars **Reviewed by:** Morgan D. | IT Specialist, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** I like how Ping Identity makes it easy to set up and establish SSO or OAuth connections. The user interface is very user-friendly, which really helps when building out connections. The tree helps me determine the path that authentication needs to take when writing policy flows. **What do you dislike about Ping Identity?** I have had some trouble with using the PingID passwordless agent for Windows desktop. Because of hardening in our environment, I was able to install the agent, but when trying to log in with PingID, no prompt was given to log in to the desktop. Looking at the Ping support documentation, I wasn't finding any helpful info on how to correct it or what might be the problem. **What problems is Ping Identity solving and how is that benefiting you?** Ping Identity centralizes authentication and secures access to apps, supporting both cloud and on-prem solutions. It's easy to set up SSO or OAuth connections with a user-friendly UI. I had trouble with the PingID passwordless agent for Windows desktop, as it didn't prompt login correctly, and support docs weren't helpful. ### 2. Comprehensive, Stable Authentication Suite That’s Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Naveen Kumar S. | Application Developer, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 18, 2026 **What do you like best about Ping Identity?** Ping AM provides a comprehensive authentication suite that covers all the essential features while still being relatively easy to use. It supports industry-standard authentication protocols and modules, including OAuth, federation, SAML, and more. In production environments, the platform has proven to be highly stable. Ping AM also continues to evolve by adopting emerging technologies such as AI agent identity management, which reflects a clear commitment to staying ahead of industry trends. **What do you dislike about Ping Identity?** Upgrades haven’t been very straightforward for us, especially when deploying the Ping suite on our own cluster using custom images. From what I’ve seen, PingOne (cloud identity) provides a much more seamless experience because upgrades are fully managed. By contrast, our on-prem deployments have caused some challenges during upgrades in the past. That said, the support team has been great at helping us work through those issues and get back on track. **What problems is Ping Identity solving and how is that benefiting you?** Ping AM, Ping DS, and Ping IDM together serve as our centralized identity and access management solution. Ping AM handles authentication and authorization across our applications, Ping DS provides a reliable and scalable directory service for storing identity data, and Ping IDM manages identity lifecycle operations such as provisioning and synchronization. Together, they help us enforce consistent security policies, support single sign-on (SSO) for a seamless user experience, and integrate with industry-standard protocols like OAuth and federation. By consolidating identity management into a single platform suite, it reduces complexity and ensures secure access control at scale ### 3. Streamlined Login, Room for Deployment Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Sova S. | Senior Product Manager - CIAM **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** I really like Ping Identity for its unified login experience that is super easy to use. This feature helps me and my team save millions of dollars compared to being on-premises. I also found the initial setup to be good, which makes the transition to Ping Identity seamless. **What do you dislike about Ping Identity?** I'm still learning, but I think the release bottleneck is something that needs improvement. When the team is ready to deploy code, there's a lot of back and forth to align on the release date. We don't have the autonomy to go and release without Ping Identity support, and the fact that the team is just one flow at a time is also limiting. **What problems is Ping Identity solving and how is that benefiting you?** Ping Identity provides a frictionless, unified login experience that's easy to use and has saved us millions compared to being on-premise. ### 4. Robust Yet Complex SSO & CIAM Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek R. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** I like Ping Identity's strong technical architecture, which gives me confidence in the company's reliability. The continuous improvement of the product reassures me that we're future-ready and with a company that's committed to growth. I also appreciate the excellent support, which provides peace of mind knowing that Ping's team is there to help us tackle any challenges that arise. **What do you dislike about Ping Identity?** I find the technical complexities in some Ping Identity products challenging. Specifically, the Ping Federate UI and controls are quite complex and require a significant amount of time to master and resolve issues when they arise. **What problems is Ping Identity solving and how is that benefiting you?** I find that Ping Identity provides enterprise SSO, customer access, and handles MFA with passwordless features. Its strong technical architecture and support give me peace of mind. ### 5. Strong Authentication and Identity Management for Enterprise-Grade Security **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 12, 2026 **What do you like best about Ping Identity?** Strong authentication and identity-management capabilities Good fit for large enterprise environments Flexible approach to different authentication requirements Suitable for highly regulated industries such as banking Strong security capabilities **What do you dislike about Ping Identity?** Ping Identity has a broad range of capabilities, so there can be a learning curve when implementing more advanced features. Clearer guidance and simpler implementation patterns for some complex scenarios could make adoption easier for teams that are new to the platform. **What problems is Ping Identity solving and how is that benefiting you?** Strong identity and authentication platform for enterprise banking I have hands-on experience implementing and leveraging Ping Identity as part of security initiatives for one of Australia's Big Four banks. We used the platform to support secure authentication and identity management in a highly regulated banking environment. What I particularly liked about Ping Identity was its flexibility in supporting enterprise authentication and access-management requirements. In a banking environment, security, reliability and scalability are critical, and Ping provided a strong foundation for implementing secure access patterns across enterprise applications. The platform is also well suited to complex environments where different applications and authentication requirements need to work together. From my experience, it helped us support the bank's broader security objectives while maintaining a good user experience. ### 6. Stable, Dependable Access Platform with Years of Reliable Uptime **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** Stable dependable platform that has helped smooth secure access for our users for over 8 years. It also has been more than 2 years with no downtime for us. **What do you dislike about Ping Identity?** There is a lack of full end to end seamless process to modernize and move from legacy ping products to its modern cloud based options. Not all features are supported between license products and ones in ping one cloud based services. **What problems is Ping Identity solving and how is that benefiting you?** Frictionless single sign in experience that is liked by all users in our company ### 7. Scalable and Reliable Identity Management at Massive Scale **Rating:** 5.0/5.0 stars **Reviewed by:** Peter B. | Manager - Access Management, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 16, 2026 **What do you like best about Ping Identity?** I really appreciate Ping Identity for its scalability and ability to handle complex identity management processes. It's great with passwordless functionality and excels at protecting applications and APIs at a large scale. It integrates really well with other technologies, especially with the newer capabilities like DaVinci for orchestration and PingCentral, which is a new experience for me. I find its templates extremely valuable as they speed up the process by allowing app owners to manage or change functions easily. Its reliability and ability to solve unique use cases are also big pluses for me. **What do you dislike about Ping Identity?** Sometimes the documentation could be more searchable and detailed. It's not that the documentation is bad, but there are times when there's missing information or it's not detailed enough, especially when looking for working examples. This can be challenging because everyone's unique environments don't necessarily align with out-of-the-box solutions. **What problems is Ping Identity solving and how is that benefiting you?** I use Ping Identity for managing identity processes with PAM and IGA integration globally, solving complex user journeys due to segregated identity types at scale. ### 8. Easy Setup, Secure Identity Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** I use Ping Identity for protecting our identities to ensure secure access. It's easy to configure, making it particularly useful for creating workflows or identity flows using Davinci and integrating with multiple tools like protection and ID verification. Compared to my Oracle background, setting up Ping Identity was a piece of cake. Overall, it helps us use a centralized access management system with adaptive access management, keeping our users secure and protecting against real-time identity access issues. **What do you dislike about Ping Identity?** I find Ping Identity's advanced services require a lot of process for customization or it feels less supported. **What problems is Ping Identity solving and how is that benefiting you?** We use Ping Identity for centralized access management, ensuring our secure access and protecting us against identity access issues. ### 9. Unmatched Stability and Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 27, 2026 **What do you like best about Ping Identity?** I find Ping Identity's system to be unbelievably stable and capable. It's impressively deployed in our own Kubernetes cluster along with cloud services, which really delivers an exceptional time to value. I appreciate the configurability from the software and the speed with the services. The risk-based access control and stability were key reasons for us to switch from Keycloak and OpenSAML. The initial setup was very easy, almost plug and play, although we needed to do a little work to make it function in our Kubernetes cluster. **What do you dislike about Ping Identity?** There is a limited amount of marketing and understanding regarding the solution stack in the market. Therefore integration partners will say 'we cannot do it' as their documentation does not mention it. **What problems is Ping Identity solving and how is that benefiting you?** I use Ping Identity for risk-based authentication, seamlessly managing access and credentials, providing stability and comprehensive configurability, delivering exceptional time to value. ### 10. Hong Kong Jockey Club CIAM Implementation **Rating:** 4.5/5.0 stars **Reviewed by:** Mark N. | Program Manager - Digital and Channels, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 16, 2026 **What do you like best about Ping Identity?** The working relationship, once established, was very productive. The two organisations worked together to address specific issues related to Hong Kong e.g. Features of Asian handset types, performance issues required by HKJC on race days etc. Integration with various digital channels was relatively straight forward. UI / UX provided a much improved customer experience. When needed support was given promptly and at the right time. Regular communication with the customer support team and Professional Services was invaluable. **What do you dislike about Ping Identity?** Development team appears to be largely US based so this means communication needs to be carefully managed. **What problems is Ping Identity solving and how is that benefiting you?** We had clock skew issues that impacted device binding. These have since been resolved. I understand cloud coverage was based out of Singapore, Hong Kong has subsequently been added. ### 11. Ping Identity Simplifies Secure Identity, Authentication, and Authorization **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: G2 invite:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** July 12, 2026 **What do you like best about Ping Identity?** Ping Identity is an Identity and access management platform. The best about Ping Identity is it simplify the task of securely managing the identities, authentication and authorization. **What do you dislike about Ping Identity?** Deployment takes time and configuring identity solution for enterprise takes longer than a year to make them into live completely **What problems is Ping Identity solving and how is that benefiting you?** The problem that Ping Identity solving for me is creation of identity access and resolving the issues in it and successfully making it live in 9 months ### 12. Ping, it just works! **Rating:** 5.0/5.0 stars **Reviewed by:** Josh S. | IAM Engineering Consultant, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 17, 2026 **What do you like best about Ping Identity?** The ease of plugging a multitude of different multi-factor devices into its individual solutions makes it straightforward to support a wide variety of device authentication needs across our enterprise. **What do you dislike about Ping Identity?** Most of my dislikes have to do with bring your own telephony rollout for PingID, but the actual rollout has been fairly painless with Telesign. **What problems is Ping Identity solving and how is that benefiting you?** We are able to externalize our policy decisions in a modular way that allows us the ability to make surgical updates to our auth policy without the worry of blast radius. ### 13. Unmatched Flexibility That Enabled a Seamless Overnight Shift to Remote Work **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** The flexibility of the technology and capability is second to none. We used it to take 90% of our workforce 100% remote overnight when Covid hit **What do you dislike about Ping Identity?** Cloud failover and dual homed options like we have with the deployed product **What problems is Ping Identity solving and how is that benefiting you?** Enterprise Recovery, secure zero trust authentications ### 14. Good for Networking, but Needs More to Win Us Over **Rating:** 1.5/5.0 stars **Reviewed by:** Vamshi K. | Principal Engineer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** Good for networking and meeting people, and for seeing the implementations they’ve done. **What do you dislike about Ping Identity?** Ping Identity’s fragmented product suite and complex DaVinci setup make deployment and upgrades painfully slow. **What problems is Ping Identity solving and how is that benefiting you?** Ping handles our SSO and federation across apps, cutting login friction and easing access management overhead. ### 15. Secure Two-Factor Authentication That Works Flawlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Pratik kadam K. | Clinical Data Specialist, Biotechnology, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **G2 Icon:** Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. **Reviewed Date:** April 21, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Ping Identity?** It provides secure two factor authentication for sign in and it is secure and works flawlessly **What do you dislike about Ping Identity?** It sometimes don't give push notification to sign in so i have to go manually and enter the code for two factor authentication **What problems is Ping Identity solving and how is that benefiting you?** It benefit me by proving secure 2FA service and faster access to my work portals ### 16. Seamless Authentication with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Nikolaos P. | Senior Cybersecurity Identity Engineer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 17, 2026 **What do you like best about Ping Identity?** I like the convenience of the new PingOne console as it feels more modern and light to handle. PingID works as expected, and I don't have a single complaint about it. It has enhanced security through centralized control, and the user experience has been significantly improved. The initial setup was pretty easy because the directions were simple, and there was a big support team from Ping Identity behind the scenes. **What do you dislike about Ping Identity?** Maybe Ping could start making things simpler like removing big groups of users from directory automatically **What problems is Ping Identity solving and how is that benefiting you?** Ping Identity solves authentication and verification issues and connectivity problems with mobiles, while enhancing security through centralized control and improving user experience. ### 17. Forward-Thinking Identity Platform with Flexible Configuration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 20, 2026 **What do you like best about Ping Identity?** It’s forward-thinking about existing services as well as the next things to consider on the identity journey. The configuration options let us set it up to match our requirements, which makes integration smoother. **What do you dislike about Ping Identity?** The UI experience can be a little confusing, but I understand parts of it is because the platform is constantly being upgraded with a view to maintaining customer services **What problems is Ping Identity solving and how is that benefiting you?** Provides a single IDP base with enough options and forward thinking for us to add/consume services. In particular our recent requirement for token minting of JWT tokens and the ease within which we were able to demonstrate this as a working solution. ### 18. Strong Enterprise AI Agent Identity and Runtime **Rating:** 4.0/5.0 stars **Reviewed by:** KASIRAJAN S. | Information Security Engineer, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** AI agent runtime identity for user in enterprise **What do you dislike about Ping Identity?** Architecture overview how AI agent works **What problems is Ping Identity solving and how is that benefiting you?** Ping have lot of light weight component fit ### 19. Strong Integrations, Enterprise-Ready Performance, and Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Drs. Peter J. G. | IAM Lead Architect at Capgemini / Senior Cybersecurity Architect, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 22, 2026 **What do you like best about Ping Identity?** Good integration with a lot of different technology types. Performance is good to support even very large organizations. Good connection with their support organization **What do you dislike about Ping Identity?** PingFederate UI could be improved to make authorization policy flow easier to read. **What problems is Ping Identity solving and how is that benefiting you?** Ping Identity can cover any topic within our Access Management layer ### 20. Helpful, Responsive Support That Builds Product Knowledge **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** As a customer, I’ve found the vendor’s support to be helpful and responsive. **What do you dislike about Ping Identity?** Ping has been helpful in building my knowledge around product usage. That said, sometimes the guidance feels very niche to the specific product setup you’re using, so it doesn’t always apply to an everyday setup. **What problems is Ping Identity solving and how is that benefiting you?** Identity security for customers and access management items ### 21. Comprehensive Identity Suite for Authentication, Authorization, and Sessions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** A range of identity products that covers everything from authentication and authorization to session management. **What do you dislike about Ping Identity?** Bug fixes in the current version require installing a new version. They aren’t made available as patch fixes. **What problems is Ping Identity solving and how is that benefiting you?** Online user authentication and registration, with access management for the web layer and Active Directory components. ### 22. Great Security with Professional Demonstrations **Rating:** 4.0/5.0 stars **Reviewed by:** Richard K. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 06, 2026 **What do you like best about Ping Identity?** I like the good products that Ping Identity offers and the AI focus. The professional and interesting demonstrations and the secure AI are features I appreciate. **What do you dislike about Ping Identity?** At the last demonstration there could have been more of a focus on the products. **What problems is Ping Identity solving and how is that benefiting you?** I use Ping Identity for Identity and Access Management federation, solving federation issues. ### 23. Easy-to-Use UI with Plenty of Connectors and Decent Ping Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 20, 2026 **What do you like best about Ping Identity?** Decent UI, easy to use functionalities, some many connectors to test out multiple features, decent support from Ping. **What do you dislike about Ping Identity?** We need to purchase multiple modules for multiple functionalities, other than that rest everything is good **What problems is Ping Identity solving and how is that benefiting you?** Multiple Identity related in authentication, authorization, a bit of user provisioning as well ### 24. My Experience on PingID **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 09, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Ping Identity?** One of the best things I like about PingID is the smooth authentication experience there is no need to manually enter codes **What do you dislike about Ping Identity?** Overall, the experience with Ping Identity is good and stable. One improvement area could be the mobile authentication flow sometimes when the push notification appears and I tap on it, the app does not open properly or respond immediately. **Recommendations to others considering Ping Identity:** Best application for MFA **What problems is Ping Identity solving and how is that benefiting you?** We use this to login into the vault and also now started to use this for connecting client VPN too. ### 25. Verified Trust Shines for Customer Identity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Ping Identity?** Verified Trust for the customer identity space **What do you dislike about Ping Identity?** Ping provides intelligent access for workforce spaces. **What problems is Ping Identity solving and how is that benefiting you?** It is really solving ATO in customer space ### 26. Easy Workflows, but AI Results Need Better Accuracy **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 13, 2026 **What do you like best about Ping Identity?** Its ease of use in application and workflows. **What do you dislike about Ping Identity?** Steep learning curve and complex setup requirements **What problems is Ping Identity solving and how is that benefiting you?** Ping is solving the MFA and SSO which helps with a unified secure authentication process. **Official Response from Kim Richard:** > Thanks for sharing your feedback. We’re glad Ping Identity is helping with MFA and SSO, and we’d appreciate learning more about the setup challenges and the inaccurate AI results you experienced. If you’re open to it, feel free to reach out to me directly and I'd be happy to help. Kim Richard / Sr Customer Marketing Director / kimrichard@pingidentity.com ### 27. Ping Products Are Easy to Configure and Developer-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 12, 2026 **What do you like best about Ping Identity?** Ping products are Easy to configure and developer feindly **What do you dislike about Ping Identity?** I would like to have faster turnaround on enhancements **What problems is Ping Identity solving and how is that benefiting you?** The agent protection and Authorization on every step ### 28. Strong Consumer and Enterprise Identity Capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Manish C. | St product manager, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 16, 2026 **What do you like best about Ping Identity?** Consumer identity and enterprise identity **What do you dislike about Ping Identity?** Lot of saturated field and more competition **What problems is Ping Identity solving and how is that benefiting you?** Idp ### 29. Effortless Use with Intuitive UI for MFA and SSO **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 17, 2026 **What do you like best about Ping Identity?** I like that Ping Identity's UI is easy and simple, making it more accessible. I also found the initial setup to be easy. **What do you dislike about Ping Identity?** Easy to navigate **What problems is Ping Identity solving and how is that benefiting you?** I use Ping Identity for MFA and SSO, solving authorization issues with an easy and simple UI that is accessible. ### 30. User-friendly SSO for large enterprises **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from German using AI. **Reviewed Date:** May 22, 2026 **What do you like best about Ping Identity?** I greatly appreciate the user-friendliness of Ping Identity. Particularly important to me are the components PingOne and PingFederation, which I consider essential parts of the system. I also did not find the initial setup complex. **What do you dislike about Ping Identity?** Sign in with Windows Hello for Business directly on the computer **What problems is Ping Identity solving and how is that benefiting you?** I use Ping Identity for SSO login, which enables single sign-on, and I particularly appreciate the user-friendliness. ### 31. Safe, Reliable Customer Login Authentication **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsey G. | Agile Business Analyst - Account Opening, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 21, 2026 **What do you like best about Ping Identity?** Safe authentication for customer login.. **What do you dislike about Ping Identity?** The way is glitches frequently for Android users **What problems is Ping Identity solving and how is that benefiting you?** Safe customer authentication ### 32. Comprehensive Solution That Covers the Gaps **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 16, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Ping Identity?** Ping offers a comprehensive solution. Fits gaps others may leave uncovered. **What do you dislike about Ping Identity?** Everything is sold separately, looking for one package IDP **What problems is Ping Identity solving and how is that benefiting you?** Ping solution covered my workforce and customer identity needs. ### 33. Easy-to-Use UI, Smooth Integrations, and Simple Troubleshooting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 16, 2026 **What do you like best about Ping Identity?** Easy to use UI and integrations and also easy troubleshooting on performace. **What do you dislike about Ping Identity?** Downside of Ping is the Pricing and maintaining multiple instances for our on-prem model **What problems is Ping Identity solving and how is that benefiting you?** as a service provider it helped us onboarding to our products for single sign. ### 34. Best IAM solution provider. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 03, 2024 **What do you like best about Ping Identity?** One of the most helpfull feature that I found about ping indentity is that it provides multiple soultion to the user for SaaS(Security as a Service), ping identities product like ping federate, ping access, ping directory and ping id are products that I worked on and found them very user friendly for administrator. **What do you dislike about Ping Identity?** one thing that I don't like about ping identity is that some of there sofware insterface is very complex like ping authorize and ping directory. **What problems is Ping Identity solving and how is that benefiting you?** ping idenity provides secure solution for safe gaurding identities. ### 35. PingIdentity is one of the best MFA for protecting the Company Employee account **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 09, 2023 **What do you like best about Ping Identity?** PingIdentity provide 2FA security from unauthorized access to the account even if the Password is compromised. Due to which the IT infra and valuavle sensitive data is always secure. **What do you dislike about Ping Identity?** PingIdentity App some times take time to show popup when new access is requested. **What problems is Ping Identity solving and how is that benefiting you?** PingIdentity is used to provide the 2nd Factor of Authentication for new unknown login request. Even if password is compromised the unknown person can not access the data unless the pass code generated by PinIdentity is provided. This makes a fool proof system. ### 36. Struggle with Profesional Services **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** June 12, 2023 **What do you like best about Ping Identity?** We have been unable to actually start using it at a large scale. **What do you dislike about Ping Identity?** Very difficult to integrate with our complex environment. Ping has good features, but we also want to integrate with other products. **What problems is Ping Identity solving and how is that benefiting you?** It should be helping to simplify our MFA infrastructure and streamline our SSO ecosystem ### 37. Ping identity as an Identity Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 21, 2022 **What do you like best about Ping Identity?** It has seamless feature for identity and access management and security of data **What do you dislike about Ping Identity?** Its complex with role mangement and entitlement creation **What problems is Ping Identity solving and how is that benefiting you?** As an identity solution it has helped in smooth transition of legacy applications to modern authentication solutions ### 38. Best MFA ever, work offline as well **Rating:** 4.5/5.0 stars **Reviewed by:** Mohammad Zeyaur R. | Consultant, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 18, 2022 **What do you like best about Ping Identity?** The best part about this MFA is that it works even there is no network. **What do you dislike about Ping Identity?** Sometime the synchronisation seems an issue, doesn't work sometime **What problems is Ping Identity solving and how is that benefiting you?** We are using it as MFA for all the Applications we are using. The way its authenticating is simple and very secure. ### 39. Solid MFA Solution, easy to integrate/use **Rating:** 5.0/5.0 stars **Reviewed by:** Evan K. | Systems Analyst, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 01, 2021 **What do you like best about Ping Identity?** Ping Identity is super easy to use and configure; their support team has helped us with any issues we've had during setup and also provided excellent support during that process and afterward as well. We've implemented MFA on our windows 10 laptops which has helped us become NIST certified in the process. **What do you dislike about Ping Identity?** The interface for the windows login could be quicker on first sign on, implementing yubikeys with ping could be a more friendlier process as well as some of our employees are not used to setting up MFA on their devices and requires more support than expected. **What problems is Ping Identity solving and how is that benefiting you?** We've resolved our problem of not being NIST compliant and have also alleviated our password reset policy thanks to MFA and being able to authenticate from our phones/yubikeys has been helpful for ease of use as well. ### 40. Ping Identity Solutions must better than options **Rating:** 4.5/5.0 stars **Reviewed by:** Aditya J. | Security Delivery Analyst - Identity and Access Management, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** August 31, 2021 **What do you like best about Ping Identity?** The liked the way to configure any apps, manage them too and to maintain those. **What do you dislike about Ping Identity?** There is certain limitations of using this. For OIDC connections, there is no extended properties feature is available to add custom attribute directly. **What problems is Ping Identity solving and how is that benefiting you?** For OIDC connections, there is no extended properties feature is available to add custom attribute directly. As part of solution, we had to make custom scope and there we added custom attribute to send as user info assertion. ### 41. An IAM solution targeted for end-users **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 10, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Ping Identity?** Ping Identity's flexible and API based approach. Every activity that happens on the console can be accessed through APIs. Plenty of documentation, Postman collections for the APIs. Great community support. Excellent support from Ping technical and management team. Always available to answer any questions and guide us through challenges. They make it easier to communicate and provide the right attention to problems. **What do you dislike about Ping Identity?** Console User experience could be better. And the documentation could be improved in some places. It needs to be more thorough. Especially when providing examples or syntax, we've noticed a few mistakes that cost us time to figure out. **What problems is Ping Identity solving and how is that benefiting you?** We are solving the problem of end-user identity and access management for several of our enterprise applications. Ping Identity provides a myriad of options, from simple integration to complex custom integration. We had leveraged most of these features to integrate several of our applications to have a unified login experience. ### 42. Ping Review **Rating:** 5.0/5.0 stars **Reviewed by:** Dan J. | SSO/IAM Engineer, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 04, 2020 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Ping Identity?** Support for their products is amazing. Break/fix tickets get the utmost attention with their support team but even when I just needed some guidance their engineers have been more than willing to engage and give their expertise. **What do you dislike about Ping Identity?** Cost is products is not cheap but for good reason I guess, their products do what they say they can do. So many vendors make promises and then don't deliver. Not the case with Ping, PingIdentity delivers! **What problems is Ping Identity solving and how is that benefiting you?** Single Sign-On, alternate Identity Stores and MFA. Last month PingFederate saved us over 1.2 million logons, with the average logon taking 15 seconds or more, we are saving the business tons of precious time. ### 43. RockStar Customer Service and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 20, 2020 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Ping Identity?** I like the ease of implementation and the support that we get from the Engineering Team, and staff. It also makes a huge difference when the log files contain a wide variety of information. **What do you dislike about Ping Identity?** The one thing that they could improve on is after hours contact support when there is an outage. All in all its good, and I've been able to work through it. **Recommendations to others considering Ping Identity:** The number one thing I love is the support of the Engineering and Architecture team. You don't get this from any other vendor, especially after you are in production and the initial implementation phase is over. **What problems is Ping Identity solving and how is that benefiting you?** We are using Pingfederate for employee authentication. Its reusability, logs, apis as well as the certificate management out weigh any other application that I have worked with. ### 44. Reliable software that "just works" **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony S. | Enterprise Engineer Senior / Vice President, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** December 08, 2020 **What do you like best about Ping Identity?** Ping utilizes open standards that help increase its interoperability with other applications. This use of open standards and overall stability makes it an excellent platform to base user authentication upon. The provided upgrade utility makes upgrades easy to perform. The professional services group from Ping have also been excellent and have been a true partner during implementation and other additional projects. **What do you dislike about Ping Identity?** Upgrades of PingFederate can be a bit of a hassle since major upgrades need to be done at the same time, meaning that you can not run mixed mode servers in the same cluster to make zero downtime upgrades easier. There are ways to achieve this, but there are some hoops to jump through. Latest versions do allow for minor revisions to be upgraded with this zero downtime approach though so progress is being made. **Recommendations to others considering Ping Identity:** Ping Identity makes useful products that work as advertised. Their commitment to open standards make them suitable to solve most use cases that you may have. **What problems is Ping Identity solving and how is that benefiting you?** Ping Identity helps us solve use cases with OAuth and SAML as well as providing single sign on for a variety of applications we use. We have also solved MFA use cases with PingOne and PingID as well. ### 45. The best in breed product for identity Federation. **Rating:** 5.0/5.0 stars **Reviewed by:** Rob S. | Principal Consultant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Source: G2 Gives Campaign:** G2 Gives Campaign. The reviewer received either a gift card or a donation made to a charity of their choice in exchange for writing this review. **Reviewed Date:** October 07, 2020 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Ping Identity?** Good support for standards and a well designed API. Very stable and performant. Good enterprise features including clustering/failover. Once configured properly, the software works very well. **What do you dislike about Ping Identity?** OAuth connection configurations can be confusing, the way in which attribute contracts are fulfilled can be a little difficult to understance. The documentation on the site often has dead internal links. **Recommendations to others considering Ping Identity:** Ensure that your use cases are well defined and leverage the experience of an identity consultant. **What problems is Ping Identity solving and how is that benefiting you?** Identity Federation using SAML and OAuth ### 46. Way Simple SSO, Authentication and Integrations! **Rating:** 4.0/5.0 stars **Reviewed by:** Tyler A. | Director of Operations, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** October 29, 2020 **What do you like best about Ping Identity?** Compared to implementing a SAML integration to integrate with an IDP, Ping makes configuring authentication way simpler. Depending on what you're trying to accomplish you can have an application up and running using Ping in a matter of minutes. The abstractions around applications and connections make integrating with a third party easy. **What do you dislike about Ping Identity?** The UI/UX leaves a little to be desired, navigating the process of configuring your application or accomplishing support tasks can be a little difficult. The documentation is decent, and support is always willing to help. Notifications and events would be nice to have (cert's expiring, etc). A more "logical" view on Connections and Applications would be incredibly useful when dealing with multiple applications with different connections. **What problems is Ping Identity solving and how is that benefiting you?** Integrating with a partner application to gain access to various scopes from an integration. Easy to configure and setup, once you start to understand the process/screens and the way things are tied together you can easily configure new applications. Utilizing this solution has saved us countless hours configuring our own solution. ### 47. PingOne For Customers works pretty well **Rating:** 4.0/5.0 stars **Reviewed by:** Keith V. | Level 4 Developer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 10, 2020 **What do you like best about Ping Identity?** It's pretty easy to use once you understand how it works. I've never experienced down time while trying to access Ping Identity. **What do you dislike about Ping Identity?** I don't like how the communication at the API layer is based on changing the content type instead of using a standard RESTful API. To me this seems like some kind of security by obscurity. I don't think that it is, but this method was not intuitive for me to learn. **Recommendations to others considering Ping Identity:** Make sure that you get a good implementation partner when implementing PingOne **What problems is Ping Identity solving and how is that benefiting you?** I'm using it as my SSO solution. It's helped us to integrate fairly easily with 3rd party vendors and to provide custom data for platforms such as WordPress to easily consume. ### 48. Ping experiences using PingFed and PingOne **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** November 20, 2020 **What do you like best about Ping Identity?** Ping provides clients with easy methods for MFA. We set up several clients with various methods of using MFA including app, email, and SMS. Clients like the options. From an administrative view: PingFed, once configured, requires a little training on the deep selection of menus. System administration to add IDP or SP adapters using the partner library is so smooth. PingOne administration takes very little effort in order to configure and is very intuitive. **What do you dislike about Ping Identity?** The initial set up can be complex. We are utilizing 5 servers for redundancy and it took a little to figure out the environment with support. Sometimes documentation can be difficult to find. **What problems is Ping Identity solving and how is that benefiting you?** Ping Identity allowed us to remove our on premise only solution for MFA and move to the cloud. PingOne authenticator app is a huge plus allowing clients easier methods to MFA. Most like the one touch option or using face ID. ### 49. PingFederate is an awesome SSO solution for our customers **Rating:** 5.0/5.0 stars **Reviewed by:** Vamsi M. | Consultant, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 16, 2020 **What do you like best about Ping Identity?** PingFederate is very easy to setup, configure and establish federation with other identity providers seamlessly. **What do you dislike about Ping Identity?** None. We ran into couple of minor issues when implementing PingFederate disaster recovery solution, but the support team is very professional enough to step in and helped us along the way. **What problems is Ping Identity solving and how is that benefiting you?** We wanted our customers to authenticate against our Azure project without creating separate identities in our Active Directory. In addition to it, we want to configure a Single Sign On solution for our customers. It is such an easy to use software and as a newbie, it didn't take much time to understand how PingFed works. ### 50. PingID MFA solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** October 28, 2020 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Ping Identity?** We are currently in the process of replacing our existing physical token vendor with a Multi-Factor authentication solution from Ping Identity. The ability to use PingID push MFA was a requirement with the recent cases of Smishing (SMS Phishing) being conducted by bad actors. Another benefit is that we no longer have to deal with distribution of physical token devices and expiring tokens. **What do you dislike about Ping Identity?** In some rare cases, the user receives a timeout message from the app and is unable to authenticate (possible due to bad cellular coverage), otherwise it as been a smooth rollout. **Recommendations to others considering Ping Identity:** Ping Identity has many setup documents including a hardening guide for MFA. It includes best practices when setting up the PingID application configuration. **What problems is Ping Identity solving and how is that benefiting you?** We implemented a daily Heath attestation app utilizing PingID for authentication to a corporate workforce of over 18,000 employees. ## Ping Identity Discussions - [How has Ping Identity supported your identity and access management, and what challenges have you faced?](https://www.g2.com/discussions/how-has-ping-identity-supported-your-identity-and-access-management-and-what-challenges-have-you-faced) - [What is Ping Identity used for?](https://www.g2.com/discussions/what-is-ping-identity-used-for) - [tay safe. Use 2FA.](https://www.g2.com/discussions/34109-tay-safe-use-2fa) - 2 upvotes - [View Ping Identity pricing details and edition comparison](https://www.g2.com/products/ping-identity/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-01+22%3A21%3A03+-0500&secure%5Bsession_id%5D=b68c003d-902a-4727-8e04-7236f88f5afa&secure%5Btoken%5D=e7c904cd2f724c655939a17fab0b225b550f43f486b96c2478de2e11d706e275&format=llm_user) ## Ping Identity Features **Additional Functionality** - Generative AI - AI Copilot - Access Controls/Permissions - Active Directory Integration - Multiple User Accounts - Data Verification - Access Management - Activity Dashboard - Secure Data Storage - Data Security - Biometrics - HIPAA Compliant - SSL Security - Alerts/Notifications - API - Data Synchronization - Secure Login - Policy Management - User Management - Real-Time Data - Password Management - Self Service Portal - Reporting/Analytics - Employee Onboarding - Activity Tracking - Audit Trail - Compliance Management - Credential Management - Third-Party Integrations - Workflow Management **Additional Functionality** - Fraud Detection - PCI Compliance - Application Management - Audit Management - Single Sign On - Secure Data Storage - SSL Security - Privileged Account Management - Reporting & Statistics - Two-Factor Authentication - Member Accounts - HIPAA Compliant - AI Copilot - Self-Service Access Request - User Provisioning - Audit Trail - Third-Party Integrations - Real-Time Notifications - Active Directory Integration - Authentication - Compliance Management - Workflow Management - Access Controls/Permissions - Access Management - Secure Login - Customizable Branding - Real-Time Monitoring - Security Auditing - Policy Management - Data Synchronization - Collaboration Tools - API - Unified Directory - Multi-Factor Authentication - Biometrics - Activity Dashboard - Generative AI - Credential Management - Event Logs - Real-Time Analytics - Password Management - Access Certification - Self Service Portal - Mobile Access **Authentication Options** - Authentication User experience - Supports Required Authentication systems - Multi-Factor Authentication - Supports Required Authentication Methods/Protocols - Federation/SAML support (idp) - Federation/SAML support (sp) - Two-Factor Authentication - Authentication **Authentication type** - SMS-Based - Voice-Based Telephony - Email-Based - Hardware Token-Based - Software Token - Biometric Factor - Mobile-Push - Risk-Based Authentication - Knowledge-Based Authentication - Two-Factor Authentication - Mobile Authentication **Administration** - Bi-Directional Identity Synchronization - Policy Management - Cloud Directory - Application Integrations - Password Synchronization - Password Management - Credential Management - Password Policies **Administration** - Policy, User, and Role Management - Approval Workflows - Automated Provisioning - Bulk Changes - Centralized Management - Self-Service Access Requests - Configurable Workflow - User Management - User Session Management - Password Management - Workflow Management - Policy Management - Access Management - Endpoint Management **Functionality** - Self-registration and self-service - Authentication - Scalability - Consent and preference management - Social login - Customer data linking - Access Management - Two-Factor Authentication **Functionality** - FIDO2-compliant - Works with hardware security keys - Multiple authentication methods - Offline or no-phone solution **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication - Two-Factor Authentication **Access Control Types** - Endpoint access - Local Access - Remote Access - Partner Access - Supports BYOD users **Functionality** - Multi-Device Sync - Backup **Functionality** - Multi-Factor Authentication - Single Sign-On - BYOD support - Password Vault - Centralized management - Role-based security - Live notifications - Live session recording & playback - Hide passwords - Temporary, time-limited privilege - Compliance Management - Remote Monitoring & Management - Credential Management - Incident Management - Alerts/Notifications - Real-Time Notifications - Network Security - Multi-Factor Authentication ** Type** - On-premises solution - Cloud-solution **AI Authentication Risk Management - Customer Identity and Access Management (CIAM)** - Adaptive MFA - Anomaly Detection - Fraudulent Login Detection - Adaptive Authentication Policies - Risk-Based Authentication **Administration** - Ease of installation on server - Password Policy Enforcement - Administration Console - Ease of connecting applications - Self Service Password Administration - Single Sign On **Monitoring** - Audit Logging - Activity Logging - Anomaly Detection ** Reporting** - Activity Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export - Ad hoc Reporting - Role-Based Permissions - Real-Time Reporting **Implementation** - Easy Setup - Mobile SDK - Web SDK **AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)** - Behavioral Biometric Analysis - Liveness Detection **Additional Functionality** - Credential Management - Active Directory Integration - Activity Dashboard - Remote Access/Control - Compliance Management - Audit Management - Social Sign On - Secure Login - Real-Time Monitoring - API - Access Management - Third-Party Integrations - Event Logs - Role-Based Permissions - Policy Management - Reporting & Statistics - Fraud Detection - Access Controls/Permissions - Member Accounts - Real-Time Notifications - AI Copilot - Generative AI - Customizable Branding - Alerts/Notifications - Secure Data Storage - Single Sign On - Real-Time Analytics - Data Verification - Biometrics - Multiple User Accounts - Workflow Management - Activity Tracking - User Management - Risk Alerts - Self Service Portal - Password Management - Push Notifications - Access Control - Email Alerts - Data Security - Reporting/Analytics - Knowledge Base Management - Monitoring - Multiple Authentication Methods **Platform** - Multiple Operating system support - Multi-Domain Support - Cross Browser support - Fail over protection - Reporting - Auditing - Third Party Web Services support **Reporting** - Audit log - Reporting - Event Logs **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)** - Account Recovery Assistants - Constraint Enforcement **Additional Functionality** - Real-Time Notifications - Access Certification - Behavioral Analytics - Self Service Portal - Generative AI - Multiple Authentication Methods - User Provisioning - Data Security - Reporting/Analytics - Single Sign On - Automatic User/Device Recognition - Unified Directory - Self-Service Access Request - AI Copilot **Additional Functionality** - Role-Based Permissions - Audit Trail - Approval Process Control - Security Auditing - Activity Tracking - Data Verification - Reporting/Analytics - Activity Dashboard - Secure Data Storage - Third-Party Integrations - Access Controls/Permissions - HIPAA Compliant - Behavioral Analytics - Application Access Control - Multiple User Accounts - PCI Compliance - API - User Activity Monitoring - Device Auto Discovery - Generative AI - Network Monitoring - AI Copilot - Real-Time Monitoring - Threat Intelligence **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management - Member Accounts - User Management - Multiple User Accounts **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations **Additional Functionality** - Secure Data Storage - User Defined Attributes - Third-Party Integrations - Reporting/Analytics - Audit Trail - Automated Scheduling - Active Directory Integration - Secure Login - Real-Time Notifications - Event Logs - Activity Dashboard - Generative AI - Risk Assessment - Self Service Portal - Data Verification - Customizable Templates - Biometrics - Security Auditing - AI Copilot - Real-Time Data - Reporting & Statistics - Monitoring - HIPAA Compliant - Real-Time Monitoring - Customizable Reports - Risk Analysis ## Top Ping Identity Alternatives - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (874 reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - 4.5/5.0 (502 reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - 4.4/5.0 (274 reviews)