--- title: Ping Identity Reviews meta_title: 'Ping Identity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 124 reviews by the users' company size, role or industry to find out how Ping Identity works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 124 scale: '5' date_modified: '2026-07-13' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # Ping Identity Reviews **Vendor:** Ping Identity **Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) **Average Rating:** 4.4/5.0 **Total Reviews:** 124 ## About Ping Identity Ping Identity is a type of identity management solution designed to help organizations implement Zero Trust security frameworks while enhancing user experiences across various platforms. With a focus on intelligent identity solutions, Ping Identity empowers enterprises to securely manage access to cloud, mobile, Software as a Service (SaaS), and on-premises applications, facilitating a seamless integration of identity management into their digital business strategies. The target audience for Ping Identity primarily includes large enterprises and organizations that require robust security measures and streamlined access management for their workforce, customers, and partners. This solution is particularly beneficial for businesses operating in hybrid environments, where applications and data are spread across multiple platforms and locations. By adopting Ping Identity, organizations can ensure that their security protocols are not only effective but also user-friendly, thereby improving overall productivity and satisfaction. Key features of the PingOne Cloud Platform include single sign-on (SSO), multi-factor authentication (MFA), and adaptive authentication, which collectively enhance security while simplifying the user experience. The platform's SSO capability allows users to access multiple applications with a single set of credentials, reducing password fatigue and improving user compliance. MFA adds an extra layer of security by requiring additional verification steps, which is crucial in today’s threat landscape. Adaptive authentication further strengthens security by assessing user behavior and context, enabling organizations to respond dynamically to potential risks. Ping Identity stands out in the identity management category through its commitment to open standards and strategic partnerships with industry leaders such as Microsoft and Amazon. This approach not only enhances interoperability with existing systems but also ensures that organizations can leverage the latest technologies and innovations in identity management. By providing flexible solutions tailored to meet the unique needs of each enterprise, Ping Identity accelerates digital transformation initiatives, enhances customer engagement, and fortifies security measures, making it a valuable asset for any organization looking to navigate the complexities of modern identity management. ## Ping Identity Pros & Cons **What users like:** - Users appreciate the **responsive customer management** of Ping Identity, valuing their adaptability and collaborative approach. (2 reviews) - Users value the **ease of use** of Ping Identity, finding it simple to configure and manage applications. (2 reviews) - Users appreciate the **flexible app configuration and management** capabilities of Ping Identity, enhancing their overall experience. (1 reviews) - Users appreciate the **ease of app configuration and management** in Ping Identity, enhancing their administrative efficiency. (1 reviews) - Users value the **responsive customer support** of Ping Identity, noting their attentiveness and collaboration with clients and partners. (1 reviews) - Customizability (1 reviews) - Data Management (1 reviews) - Device Management (1 reviews) - Ease of Configuration (1 reviews) - Ease of Management (1 reviews) **What users dislike:** - Users note the **limited features** of Ping Identity, particularly with OIDC connections lacking essential customization options. (2 reviews) - Users find the **authentication issues** with Ping Identity lead to confusion in setup and maintenance despite its flexibility. (1 reviews) - Users note the **complex administration** of Ping Identity, finding setup and maintenance to be confusing and challenging. (1 reviews) - Users find the **complex setup** of Ping Identity challenging, leading to confusion in implementation and maintenance. (1 reviews) - Users find the **setup and maintenance confusing** for Ping Identity's OAuth/OIDC implementation despite its flexibility. (1 reviews) - Users find the **confusing setup** of Ping Identity's OAuth/OIDC makes it challenging to utilize effectively. (1 reviews) - Integration Difficulty (1 reviews) - Lack of Features (1 reviews) - Limited Compatibility (1 reviews) - Limited OS Compatibility (1 reviews) ## Ping Identity Reviews ### 1. Comprehensive, Stable Authentication Suite That’s Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Naveen Kumar S. | Application Developer, Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Ping Identity?** Ping AM provides a comprehensive authentication suite that covers all the essential features while still being relatively easy to use. It supports industry-standard authentication protocols and modules, including OAuth, federation, SAML, and more. In production environments, the platform has proven to be highly stable. Ping AM also continues to evolve by adopting emerging technologies such as AI agent identity management, which reflects a clear commitment to staying ahead of industry trends. **What do you dislike about Ping Identity?** Upgrades haven’t been very straightforward for us, especially when deploying the Ping suite on our own cluster using custom images. From what I’ve seen, PingOne (cloud identity) provides a much more seamless experience because upgrades are fully managed. By contrast, our on-prem deployments have caused some challenges during upgrades in the past. That said, the support team has been great at helping us work through those issues and get back on track. **What problems is Ping Identity solving and how is that benefiting you?** Ping AM, Ping DS, and Ping IDM together serve as our centralized identity and access management solution. Ping AM handles authentication and authorization across our applications, Ping DS provides a reliable and scalable directory service for storing identity data, and Ping IDM manages identity lifecycle operations such as provisioning and synchronization. Together, they help us enforce consistent security policies, support single sign-on (SSO) for a seamless user experience, and integrate with industry-standard protocols like OAuth and federation. By consolidating identity management into a single platform suite, it reduces complexity and ensures secure access control at scale ### 2. Scalable and Reliable Identity Management at Massive Scale **Rating:** 5.0/5.0 stars **Reviewed by:** Peter B. | Manager - Access Management, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Ping Identity?** I really appreciate Ping Identity for its scalability and ability to handle complex identity management processes. It's great with passwordless functionality and excels at protecting applications and APIs at a large scale. It integrates really well with other technologies, especially with the newer capabilities like DaVinci for orchestration and PingCentral, which is a new experience for me. I find its templates extremely valuable as they speed up the process by allowing app owners to manage or change functions easily. Its reliability and ability to solve unique use cases are also big pluses for me. **What do you dislike about Ping Identity?** Sometimes the documentation could be more searchable and detailed. It's not that the documentation is bad, but there are times when there's missing information or it's not detailed enough, especially when looking for working examples. This can be challenging because everyone's unique environments don't necessarily align with out-of-the-box solutions. **What problems is Ping Identity solving and how is that benefiting you?** I use Ping Identity for managing identity processes with PAM and IGA integration globally, solving complex user journeys due to segregated identity types at scale. ### 3. Unmatched Stability and Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Ping Identity?** I find Ping Identity's system to be unbelievably stable and capable. It's impressively deployed in our own Kubernetes cluster along with cloud services, which really delivers an exceptional time to value. I appreciate the configurability from the software and the speed with the services. The risk-based access control and stability were key reasons for us to switch from Keycloak and OpenSAML. The initial setup was very easy, almost plug and play, although we needed to do a little work to make it function in our Kubernetes cluster. **What do you dislike about Ping Identity?** There is a limited amount of marketing and understanding regarding the solution stack in the market. Therefore integration partners will say 'we cannot do it' as their documentation does not mention it. **What problems is Ping Identity solving and how is that benefiting you?** I use Ping Identity for risk-based authentication, seamlessly managing access and credentials, providing stability and comprehensive configurability, delivering exceptional time to value. ### 4. Hong Kong Jockey Club CIAM Implementation **Rating:** 4.5/5.0 stars **Reviewed by:** Mark N. | Program Manager - Digital and Channels, Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Ping Identity?** The working relationship, once established, was very productive. The two organisations worked together to address specific issues related to Hong Kong e.g. Features of Asian handset types, performance issues required by HKJC on race days etc. Integration with various digital channels was relatively straight forward. UI / UX provided a much improved customer experience. When needed support was given promptly and at the right time. Regular communication with the customer support team and Professional Services was invaluable. **What do you dislike about Ping Identity?** Development team appears to be largely US based so this means communication needs to be carefully managed. **What problems is Ping Identity solving and how is that benefiting you?** We had clock skew issues that impacted device binding. These have since been resolved. I understand cloud coverage was based out of Singapore, Hong Kong has subsequently been added. ### 5. Ping Identity Simplifies Secure Identity, Authentication, and Authorization **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2026 **What do you like best about Ping Identity?** Ping Identity is an Identity and access management platform. The best about Ping Identity is it simplify the task of securely managing the identities, authentication and authorization. **What do you dislike about Ping Identity?** Deployment takes time and configuring identity solution for enterprise takes longer than a year to make them into live completely **What problems is Ping Identity solving and how is that benefiting you?** The problem that Ping Identity solving for me is creation of identity access and resolving the issues in it and successfully making it live in 9 months ### 6. Ping, it just works! **Rating:** 5.0/5.0 stars **Reviewed by:** Josh S. | IAM Engineering Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Ping Identity?** The ease of plugging a multitude of different multi-factor devices into its individual solutions makes it straightforward to support a wide variety of device authentication needs across our enterprise. **What do you dislike about Ping Identity?** Most of my dislikes have to do with bring your own telephony rollout for PingID, but the actual rollout has been fairly painless with Telesign. **What problems is Ping Identity solving and how is that benefiting you?** We are able to externalize our policy decisions in a modular way that allows us the ability to make surgical updates to our auth policy without the worry of blast radius. ### 7. Secure Two-Factor Authentication That Works Flawlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Pratik kadam K. | Clinical Data Manager, Biotechnology, Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Ping Identity?** It provides secure two factor authentication for sign in and it is secure and works flawlessly **What do you dislike about Ping Identity?** It sometimes don't give push notification to sign in so i have to go manually and enter the code for two factor authentication **What problems is Ping Identity solving and how is that benefiting you?** It benefit me by proving secure 2FA service and faster access to my work portals ### 8. Seamless Authentication with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Nikolaos P. | Senior Cybersecurity Identity Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Ping Identity?** I like the convenience of the new PingOne console as it feels more modern and light to handle. PingID works as expected, and I don't have a single complaint about it. It has enhanced security through centralized control, and the user experience has been significantly improved. The initial setup was pretty easy because the directions were simple, and there was a big support team from Ping Identity behind the scenes. **What do you dislike about Ping Identity?** Maybe Ping could start making things simpler like removing big groups of users from directory automatically **What problems is Ping Identity solving and how is that benefiting you?** Ping Identity solves authentication and verification issues and connectivity problems with mobiles, while enhancing security through centralized control and improving user experience. ### 9. Forward-Thinking Identity Platform with Flexible Configuration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Ping Identity?** It’s forward-thinking about existing services as well as the next things to consider on the identity journey. The configuration options let us set it up to match our requirements, which makes integration smoother. **What do you dislike about Ping Identity?** The UI experience can be a little confusing, but I understand parts of it is because the platform is constantly being upgraded with a view to maintaining customer services **What problems is Ping Identity solving and how is that benefiting you?** Provides a single IDP base with enough options and forward thinking for us to add/consume services. In particular our recent requirement for token minting of JWT tokens and the ease within which we were able to demonstrate this as a working solution. ### 10. Strong Integrations, Enterprise-Ready Performance, and Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Drs. Peter J. G. | IAM Lead Architect at Capgemini / Senior Cybersecurity Architect, Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Ping Identity?** Good integration with a lot of different technology types. Performance is good to support even very large organizations. Good connection with their support organization **What do you dislike about Ping Identity?** PingFederate UI could be improved to make authorization policy flow easier to read. **What problems is Ping Identity solving and how is that benefiting you?** Ping Identity can cover any topic within our Access Management layer ## Ping Identity Discussions - [How has Ping Identity supported your identity and access management, and what challenges have you faced?](https://www.g2.com/discussions/how-has-ping-identity-supported-your-identity-and-access-management-and-what-challenges-have-you-faced) - [What is Ping Identity used for?](https://www.g2.com/discussions/what-is-ping-identity-used-for) - [tay safe. Use 2FA.](https://www.g2.com/discussions/34109-tay-safe-use-2fa) - 2 upvotes - [View Ping Identity pricing details and edition comparison](https://www.g2.com/products/ping-identity/reviews/ping-identity-review-2734122?section=pricing&secure%5Bexpires_at%5D=2026-07-15+17%3A02%3A24+-0500&secure%5Bsession_id%5D=77235dca-84e8-4fa4-8045-a975f4e1e48d&secure%5Btoken%5D=48475bf5b316351df668f3f45453ae65222b3e162d299f858351a40610cdda73&format=llm_user) ## Ping Identity Integrations - [Channels](https://www.g2.com/products/channels/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [PingAccess](https://www.g2.com/products/pingaccess/reviews) - [PingFederate](https://www.g2.com/products/ping-identity-pingfederate/reviews) - [PingID](https://www.g2.com/products/ping-identity-pingid/reviews) - [PingOne for Workforce](https://www.g2.com/products/pingone-for-workforce/reviews) - [RSA Identity Governance and Lifecycle](https://www.g2.com/products/rsa-identity-governance-and-lifecycle/reviews) - [Zscaler Internet Access](https://www.g2.com/products/zscaler-internet-access/reviews) - [Zscaler Private Access](https://www.g2.com/products/zscaler-private-access/reviews) ## Ping Identity Features **Authentication Options** - Authentication User experience - Supports Required Authentication systems - Multi-Factor Authentication - Supports Required Authentication Methods/Protocols - Federation/SAML support (idp) - Federation/SAML support (sp) **Authentication type** - SMS-Based - Voice-Based Telephony - Email-Based - Hardware Token-Based - Software Token - Biometric Factor - Mobile-Push - Risk-Based Authentication **Administration** - Bi-Directional Identity Synchronization - Policy Management - Cloud Directory - Application Integrations **Administration** - Policy, User, and Role Management - Approval Workflows - Automated Provisioning - Bulk Changes - Centralized Management - Self-Service Access Requests **Functionality** - Self-registration and self-service - Authentication - Scalability - Consent and preference management - Social login - Customer data linking **Functionality** - FIDO2-compliant - Works with hardware security keys - Multiple authentication methods - Offline or no-phone solution **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication **Access Control Types** - Endpoint access - Local Access - Remote Access - Partner Access - Supports BYOD users **Functionality** - Multi-Device Sync - Backup **Functionality** - Multi-Factor Authentication - Single Sign-On - BYOD support - Password Vault - Centralized management - Role-based security - Live notifications - Live session recording & playback - Hide passwords - Temporary, time-limited privilege ** Type** - On-premises solution - Cloud-solution **AI Authentication Risk Management - Customer Identity and Access Management (CIAM)** - Adaptive MFA - Anomaly Detection - Fraudulent Login Detection - Adaptive Authentication Policies - Risk-Based Authentication **Administration** - Ease of installation on server - Password Policy Enforcement - Administration Console - Ease of connecting applications - Self Service Password Administration **Monitoring** - Audit Logging - Activity Logging - Anomaly Detection ** Reporting** - Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export **Implementation** - Easy Setup - Mobile SDK - Web SDK **AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)** - Behavioral Biometric Analysis - Liveness Detection **Platform** - Multiple Operating system support - Multi-Domain Support - Cross Browser support - Fail over protection - Reporting - Auditing - Third Party Web Services support **Reporting** - Audit log - Reporting **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)** - Account Recovery Assistants - Constraint Enforcement **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations ## Top Ping Identity Alternatives - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (873 reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - 4.5/5.0 (499 reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - 4.4/5.0 (273 reviews)