--- title: Ping Identity Reviews meta_title: 'Ping Identity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 124 reviews by the users' company size, role or industry to find out how Ping Identity works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 124 scale: '5' date_modified: '2026-08-01' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # Ping Identity Reviews **Vendor:** Ping Identity **Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) **Average Rating:** 4.4/5.0 **Total Reviews:** 124 ## About Ping Identity Ping Identity is a type of identity management solution designed to help organizations implement Zero Trust security frameworks while enhancing user experiences across various platforms. With a focus on intelligent identity solutions, Ping Identity empowers enterprises to securely manage access to cloud, mobile, Software as a Service (SaaS), and on-premises applications, facilitating a seamless integration of identity management into their digital business strategies. The target audience for Ping Identity primarily includes large enterprises and organizations that require robust security measures and streamlined access management for their workforce, customers, and partners. This solution is particularly beneficial for businesses operating in hybrid environments, where applications and data are spread across multiple platforms and locations. By adopting Ping Identity, organizations can ensure that their security protocols are not only effective but also user-friendly, thereby improving overall productivity and satisfaction. Key features of the PingOne Cloud Platform include single sign-on (SSO), multi-factor authentication (MFA), and adaptive authentication, which collectively enhance security while simplifying the user experience. The platform's SSO capability allows users to access multiple applications with a single set of credentials, reducing password fatigue and improving user compliance. MFA adds an extra layer of security by requiring additional verification steps, which is crucial in today’s threat landscape. Adaptive authentication further strengthens security by assessing user behavior and context, enabling organizations to respond dynamically to potential risks. Ping Identity stands out in the identity management category through its commitment to open standards and strategic partnerships with industry leaders such as Microsoft and Amazon. This approach not only enhances interoperability with existing systems but also ensures that organizations can leverage the latest technologies and innovations in identity management. By providing flexible solutions tailored to meet the unique needs of each enterprise, Ping Identity accelerates digital transformation initiatives, enhances customer engagement, and fortifies security measures, making it a valuable asset for any organization looking to navigate the complexities of modern identity management. ## Ping Identity Pros & Cons **What users like:** - Users value the **responsive customer management** in Ping Identity, appreciating the ease of configuration and collaboration. (2 reviews) - Users appreciate the **ease of use** of Ping Identity, finding it simple to configure and manage applications. (2 reviews) - Users appreciate the **adaptability** of Ping Identity, enjoying seamless app configuration and management experiences. (1 reviews) - Users value the **easy app configuration and management** capabilities in Ping Identity, enhancing their maintenance experience. (1 reviews) - Users appreciate the **responsive customer support** of Ping Identity, highlighting their willingness to listen and collaborate effectively. (1 reviews) - Customizability (1 reviews) - Data Management (1 reviews) - Device Management (1 reviews) - Ease of Configuration (1 reviews) - Ease of Management (1 reviews) **What users dislike:** - Users find the **limited features** of Ping Identity restrictive, particularly in terms of customization and ease of setup. (2 reviews) - Users find **authentication issues** with Ping Identity, especially regarding confusion in setup and maintenance of OAuth/OIDC. (1 reviews) - Users find the **complex administration** of Ping Identity challenging, noting confusion in setup and maintenance. (1 reviews) - Users find the **complex setup** of Ping Identity confusing, affecting the ease of using its features. (1 reviews) - Users find the **interface confusing** , making setup and maintenance of Ping Identity challenging and frustrating. (1 reviews) - Users find the **confusing setup** of Ping Identity's OAuth/OIDC makes it challenging to utilize effectively. (1 reviews) - Integration Difficulty (1 reviews) - Lack of Features (1 reviews) - Limited Compatibility (1 reviews) - Limited OS Compatibility (1 reviews) ## Ping Identity Discussions - [How has Ping Identity supported your identity and access management, and what challenges have you faced?](https://www.g2.com/discussions/how-has-ping-identity-supported-your-identity-and-access-management-and-what-challenges-have-you-faced) - [What is Ping Identity used for?](https://www.g2.com/discussions/what-is-ping-identity-used-for) - [tay safe. Use 2FA.](https://www.g2.com/discussions/34109-tay-safe-use-2fa) - 2 upvotes - [View Ping Identity pricing details and edition comparison](https://www.g2.com/products/ping-identity/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+15%3A27%3A33+-0500&secure%5Bsession_id%5D=7555022b-f156-4b24-abd7-35ebe7a125dc&secure%5Btoken%5D=189d89c05dbf25dc07587b7682d56bba87c9b455827f34e6176e84e4b73c7d86&format=llm_user) ## Ping Identity Integrations - [Channels](https://www.g2.com/products/channels/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [PingAccess](https://www.g2.com/products/pingaccess/reviews) - [PingFederate](https://www.g2.com/products/ping-identity-pingfederate/reviews) - [PingID](https://www.g2.com/products/ping-identity-pingid/reviews) - [PingOne for Workforce](https://www.g2.com/products/pingone-for-workforce/reviews) - [RSA Identity Governance and Lifecycle](https://www.g2.com/products/rsa-identity-governance-and-lifecycle/reviews) - [Zscaler Internet Access](https://www.g2.com/products/zscaler-internet-access/reviews) - [Zscaler Private Access](https://www.g2.com/products/zscaler-private-access/reviews) ## Ping Identity Features **Authentication Options** - Authentication User experience - Supports Required Authentication systems - Multi-Factor Authentication - Supports Required Authentication Methods/Protocols - Federation/SAML support (idp) - Federation/SAML support (sp) **Authentication type** - SMS-Based - Voice-Based Telephony - Email-Based - Hardware Token-Based - Software Token - Biometric Factor - Mobile-Push - Risk-Based Authentication **Administration** - Bi-Directional Identity Synchronization - Policy Management - Cloud Directory - Application Integrations **Administration** - Policy, User, and Role Management - Approval Workflows - Automated Provisioning - Bulk Changes - Centralized Management - Self-Service Access Requests **Functionality** - Self-registration and self-service - Authentication - Scalability - Consent and preference management - Social login - Customer data linking **Functionality** - FIDO2-compliant - Works with hardware security keys - Multiple authentication methods - Offline or no-phone solution **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication **Access Control Types** - Endpoint access - Local Access - Remote Access - Partner Access - Supports BYOD users **Functionality** - Multi-Device Sync - Backup **Functionality** - Multi-Factor Authentication - Single Sign-On - BYOD support - Password Vault - Centralized management - Role-based security - Live notifications - Live session recording & playback - Hide passwords - Temporary, time-limited privilege ** Type** - On-premises solution - Cloud-solution **AI Authentication Risk Management - Customer Identity and Access Management (CIAM)** - Adaptive MFA - Anomaly Detection - Fraudulent Login Detection - Adaptive Authentication Policies - Risk-Based Authentication **Administration** - Ease of installation on server - Password Policy Enforcement - Administration Console - Ease of connecting applications - Self Service Password Administration **Monitoring** - Audit Logging - Activity Logging - Anomaly Detection ** Reporting** - Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export **Implementation** - Easy Setup - Mobile SDK - Web SDK **AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)** - Behavioral Biometric Analysis - Liveness Detection **Platform** - Multiple Operating system support - Multi-Domain Support - Cross Browser support - Fail over protection - Reporting - Auditing - Third Party Web Services support **Reporting** - Audit log - Reporting **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)** - Account Recovery Assistants - Constraint Enforcement **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations ## Top Ping Identity Alternatives - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (873 reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - 4.5/5.0 (500 reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - 4.4/5.0 (274 reviews)