Ping Identity Reviews & Product Details

It's pretty easy to use once you understand how it works. I've never experienced down time while trying to access Ping Identity. Review collected by and hosted on G2.com.

I don't like how the communication at the API layer is based on changing the content type instead of using a standard RESTful API. To me this seems like some kind of security by obscurity. I don't think that it is, but this method was not intuitive for me to learn. Review collected by and hosted on G2.com.

Ping provides clients with easy methods for MFA. We set up several clients with various methods of using MFA including app, email, and SMS. Clients like the options. From an administrative view: PingFed, once configured, requires a little training on the deep selection of menus. System administration to add IDP or SP adapters using the partner library is so smooth. PingOne administration takes very little effort in order to configure and is very intuitive. Review collected by and hosted on G2.com.

The initial set up can be complex. We are utilizing 5 servers for redundancy and it took a little to figure out the environment with support. Sometimes documentation can be difficult to find. Review collected by and hosted on G2.com.

PingFederate is very easy to setup, configure and establish federation with other identity providers seamlessly. Review collected by and hosted on G2.com.

None. We ran into couple of minor issues when implementing PingFederate disaster recovery solution, but the support team is very professional enough to step in and helped us along the way. Review collected by and hosted on G2.com.

We are currently in the process of replacing our existing physical token vendor with a Multi-Factor authentication solution from Ping Identity. The ability to use PingID push MFA was a requirement with the recent cases of Smishing (SMS Phishing) being conducted by bad actors. Another benefit is that we no longer have to deal with distribution of physical token devices and expiring tokens. Review collected by and hosted on G2.com.

In some rare cases, the user receives a timeout message from the app and is unable to authenticate (possible due to bad cellular coverage), otherwise it has been a smooth rollout. Review collected by and hosted on G2.com.

I like that I could purchase the Workforce360 bundle and get all the products I needed without having to get add-on after add-on Review collected by and hosted on G2.com.

PingFederate is extremely complex. It really needs a deep understanding to leverage all of its features and there is no "simple" mode. Review collected by and hosted on G2.com.

Ping Identity products are easy to install, really fast and stable Review collected by and hosted on G2.com.

Ping Identity documentation needs improvement as it's not the best to search on it Review collected by and hosted on G2.com.

Have been using Ping products including Pingone, Pingfederate. Great products & easy to administer Review collected by and hosted on G2.com.

Currently we use on-prem solutions but would like to consider to move to cloud offering Review collected by and hosted on G2.com.

Integration is seamless, easy deployment on production Review collected by and hosted on G2.com.

Delay in security, like Ping Fed, have v2 version of reCaptcha & v3 is still in pipeline Review collected by and hosted on G2.com.

Simplicity and integration, you can have Ping ID up and running quickly and it integrates nicely into virtually all security eco-systems. I also like that it allows for customer facing identity solutions that secures and doesn't complicate their log-ins or experience. Everything with Ping is seamless and powerful. Review collected by and hosted on G2.com.

There is nothing bad to say about Ping, considering its competitors you get a lot more value and peace of mind knowing that your databases and network is secure. It's hard to say anything bad about Ping because it solves so many problems and simplifies the work for IT teams. Review collected by and hosted on G2.com.

The products are lightweight, containerized, have an API First approach. This makes it very easy to customize or use out of the box depending upon your needs. Very technical support and can help resolve most queries. The best thing was that the product never broke and could chug along as if it never even exists. Very low operational costs because the products sturdiness. Review collected by and hosted on G2.com.

Would have loved to see more Ping Access features to be part of federate. Also lacked some capabilities to expand around FIDO(date info). Risk capabilities were also getting built so we could not fully utilize all features. Review collected by and hosted on G2.com.