Ping Identity Reviews & Product Details

It has seamless feature for identity and access management and security of data Review collected by and hosted on G2.com.

Its complex with role mangement and entitlement creation Review collected by and hosted on G2.com.

The best part about this MFA is that it works even there is no network. Review collected by and hosted on G2.com.

Sometime the synchronisation seems an issue, doesn't work sometime Review collected by and hosted on G2.com.

Ping Identity is super easy to use and configure; their support team has helped us with any issues we've had during setup and also provided excellent support during that process and afterward as well. We've implemented MFA on our windows 10 laptops which has helped us become NIST certified in the process. Review collected by and hosted on G2.com.

The interface for the windows login could be quicker on first sign on, implementing yubikeys with ping could be a more friendlier process as well as some of our employees are not used to setting up MFA on their devices and requires more support than expected. Review collected by and hosted on G2.com.

The liked the way to configure any apps, manage them too and to maintain those. Review collected by and hosted on G2.com.

There is certain limitations of using this.

For OIDC connections, there is no extended properties feature is available to add custom attribute directly. Review collected by and hosted on G2.com.

Ping Identity's flexible and API based approach. Every activity that happens on the console can be accessed through APIs. Plenty of documentation, Postman collections for the APIs. Great community support. Excellent support from Ping technical and management team. Always available to answer any questions and guide us through challenges. They make it easier to communicate and provide the right attention to problems. Review collected by and hosted on G2.com.

Console User experience could be better. And the documentation could be improved in some places. It needs to be more thorough. Especially when providing examples or syntax, we've noticed a few mistakes that cost us time to figure out. Review collected by and hosted on G2.com.

Support for their products is amazing. Break/fix tickets get the utmost attention with their support team but even when I just needed some guidance their engineers have been more than willing to engage and give their expertise. Review collected by and hosted on G2.com.

Cost is products is not cheap but for good reason I guess, their products do what they say they can do. So many vendors make promises and then don't deliver. Not the case with Ping, PingIdentity delivers! Review collected by and hosted on G2.com.

I like the ease of implementation and the support that we get from the Engineering Team, and staff. It also makes a huge difference when the log files contain a wide variety of information. Review collected by and hosted on G2.com.

The one thing that they could improve on is after hours contact support when there is an outage. All in all its good, and I've been able to work through it. Review collected by and hosted on G2.com.

Ping utilizes open standards that help increase its interoperability with other applications. This use of open standards and overall stability makes it an excellent platform to base user authentication upon. The provided upgrade utility makes upgrades easy to perform. The professional services group from Ping have also been excellent and have been a true partner during implementation and other additional projects. Review collected by and hosted on G2.com.

Upgrades of PingFederate can be a bit of a hassle since major upgrades need to be done at the same time, meaning that you can not run mixed mode servers in the same cluster to make zero downtime upgrades easier. There are ways to achieve this, but there are some hoops to jump through. Latest versions do allow for minor revisions to be upgraded with this zero downtime approach though so progress is being made. Review collected by and hosted on G2.com.

Good support for standards and a well designed API. Very stable and performant. Good enterprise features including clustering/failover. Once configured properly, the software works very well. Review collected by and hosted on G2.com.

OAuth connection configurations can be confusing, the way in which attribute contracts are fulfilled can be a little difficult to understand. The documentation on the site often has dead internal links. Review collected by and hosted on G2.com.

Compared to implementing a SAML integration to integrate with an IDP, Ping makes configuring authentication way simpler. Depending on what you're trying to accomplish you can have an application up and running using Ping in a matter of minutes. The abstractions around applications and connections make integrating with a third party easy. Review collected by and hosted on G2.com.

The UI/UX leaves a little to be desired, navigating the process of configuring your application or accomplishing support tasks can be a little difficult. The documentation is decent, and support is always willing to help. Notifications and events would be nice to have (cert's expiring, etc). A more "logical" view on Connections and Applications would be incredibly useful when dealing with multiple applications with different connections. Review collected by and hosted on G2.com.