--- title: Ping Identity Reviews meta_title: 'Ping Identity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 172 reviews by the users' company size, role or industry to find out how Ping Identity works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 172 scale: '5' date_modified: '2026-10-17' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management ---

Ping Identity Reviews & Product Details

Pricing

Pricing provided by Ping Identity.

Cloud MFA & SSO

$3
Per User Per Month

Ping Identity Reviews (172)

Reviews

Ping Identity Reviews (172)

4.4
172 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and seamless integration with various technologies, making it a reliable choice for identity management and authentication. Many appreciate the strong security features and the ability to manage multiple applications effectively. However, some users note that the initial setup can be complex, particularly for advanced configurations.

Pros & Cons

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Verified User in Telecommunications
AT
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Solutions Tailored for Internal Integration Specialists"
4/5
What do you like best about Ping Identity?

The solutions speak to internal integration specialists. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

No comment as I will be one with requirements than be one to implement. Review collected by and hosted on G2.com.

Richard K.
RK
Richard K.
Enterprise (> 1000 emp.)
"Great Security with Professional Demonstrations"
4/5
What do you like best about Ping Identity?

I like the good products that Ping Identity offers and the AI focus. The professional and interesting demonstrations and the secure AI are features I appreciate. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

At the last demonstration there could have been more of a focus on the products. Review collected by and hosted on G2.com.

Verified User in Security and Investigations
AS
Verified User in Security and Investigations
Enterprise (> 1000 emp.)
"Easy-to-Use UI with Plenty of Connectors and Decent Ping Support"
4.5/5
What do you like best about Ping Identity?

Decent UI, easy to use functionalities, some many connectors to test out multiple features, decent support from Ping. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

We need to purchase multiple modules for multiple functionalities, other than that rest everything is good Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"My Experience on PingID"
4.5/5
What do you like best about Ping Identity?

One of the best things I like about PingID is the smooth authentication experience there is no need to manually enter codes Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Overall, the experience with Ping Identity is good and stable. One improvement area could be the mobile authentication flow sometimes when the push notification appears and I tap on it, the app does not open properly or respond immediately. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Great Products That Help Meet Our Business Needs"
5/5
What do you like best about Ping Identity?

Great Products that help us challenging Our Business need Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Often new contact persons for success management and sales Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Loving It So Far—Great New Capabilities and Networking"
4/5
What do you like best about Ping Identity?

Learning about new capabilities and networking. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

I don't see anything to dislike. This is my first experience and loving it so far. Review collected by and hosted on G2.com.

Verified User in Retail
IR
Verified User in Retail
Enterprise (> 1000 emp.)
"Verified Trust Shines for Customer Identity"
5/5
What do you like best about Ping Identity?

Verified Trust for the customer identity space Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Ping provides intelligent access for workforce spaces. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Enterprise (> 1000 emp.)
"Easy Workflows, but AI Results Need Better Accuracy"
2.5/5
What do you like best about Ping Identity?

Its ease of use in application and workflows. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Steep learning curve and complex setup requirements Review collected by and hosted on G2.com.

Response from Kim Richard of Ping Identity

Thanks for sharing your feedback. We’re glad Ping Identity is helping with MFA and SSO, and we’d appreciate learning more about the setup challenges and the inaccurate AI results you experienced. If you’re open to it, feel free to reach out to me directly and I'd be happy to help.

Kim Richard / Sr Customer Marketing Director / kimrichard@pingidentity.com

Verified User in Financial Services
TF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Ping Products Are Easy to Configure and Developer-Friendly"
5/5
What do you like best about Ping Identity?

Ping products are Easy to configure and developer feindly Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

I would like to have faster turnaround on enhancements Review collected by and hosted on G2.com.

Manish C.
MC
Manish C.
St product manager
Enterprise (> 1000 emp.)
"Strong Consumer and Enterprise Identity Capabilities"
5/5
What do you like best about Ping Identity?

Consumer identity and enterprise identity Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Lot of saturated field and more competition Review collected by and hosted on G2.com.

Questions about Ping Identity? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Ping Identity used for?

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GU
Guest User

How has Ping Identity supported your identity and access management, and what challenges have you faced?

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Pricing Options

Pricing provided by Ping Identity.

Cloud MFA & SSO

$3
Per User Per Month
Ping Identity Comparisons
Ping Identity Features
Authentication User experience
Supports Required Authentication systems
Multi-Factor Authentication
Local Access
Ease of installation on server
Administration Console
Ease of connecting applications
Multiple Operating system support
Multi-Domain Support
Cross Browser support