--- title: Ping Identity Reviews meta_title: 'Ping Identity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 172 reviews by the users' company size, role or industry to find out how Ping Identity works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 172 scale: '5' date_modified: '2026-10-17' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management ---

Ping Identity Reviews & Product Details

Pricing

Pricing provided by Ping Identity.

Cloud MFA & SSO

$3
Per User Per Month

Ping Identity Reviews (172)

Reviews

Ping Identity Reviews (172)

4.4
172 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and seamless integration with various technologies, making it a reliable choice for identity management and authentication. Many appreciate the strong security features and the ability to manage multiple applications effectively. However, some users note that the initial setup can be complex, particularly for advanced configurations.

Pros & Cons

Generated from real user reviews
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Matthew L.
ML
Matthew L.
Practice Manager
Mid-Market (51-1000 emp.)
"Ping’s Highly Effective Solutions That Solve Real-World Problems"
5/5
What do you like best about Ping Identity?

Ping has a highly effective set of solutions that solve real world problems Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Sometimes, product enablement is up to par Review collected by and hosted on G2.com.

Krishan A.
KA
Krishan A.
Cyber Security Leader
Small-Business (50 or fewer emp.)
"Innovative App with a Smart AI Thought Process"
4/5
What do you like best about Ping Identity?

App, agenda, innovation, AI thought process Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Great to have more connect in Canada region, Nothing as of now Review collected by and hosted on G2.com.

Verified User in Entertainment
IE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"One of the Best Tools in the Industry with a Super Helpful Account Team"
5/5
What do you like best about Ping Identity?

One of the best tools in the industry. The account team is super helpful. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Some of the configurations are not intuitive. Less integrations and documentation when doing app integration compared to Okta Review collected by and hosted on G2.com.

Theerthagiri S.
TS
Theerthagiri S.
Senior Software Engineer
Enterprise (> 1000 emp.)
"Strong Authentication and Security You Can Trust"
4.5/5
What do you like best about Ping Identity?

Authentication process and security is good Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Documentation and support when we raised for any queriers and release or upgrade documentation steps Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Seamless Integration and Excellent Performance"
4/5
What do you like best about Ping Identity?

Seamless integration paired with excellent performance. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

It competes with other internal options. Review collected by and hosted on G2.com.

KASIRAJAN S.
KS
KASIRAJAN S.
Information Security Engineer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Strong Enterprise AI Agent Identity and Runtime"
4/5
What do you like best about Ping Identity?

AI agent runtime identity for user in enterprise Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Architecture overview how AI agent works Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Helpful, Responsive Support That Builds Product Knowledge"
4.5/5
What do you like best about Ping Identity?

As a customer, I’ve found the vendor’s support to be helpful and responsive. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Ping has been helpful in building my knowledge around product usage. That said, sometimes the guidance feels very niche to the specific product setup you’re using, so it doesn’t always apply to an everyday setup. Review collected by and hosted on G2.com.

Kurian Varghese T.
KT
Kurian Varghese T.
Director of Infrastructure
Enterprise (> 1000 emp.)
"Innovative and Highly Responsive to Customer Needs"
5/5
What do you like best about Ping Identity?

Innovative and responsive to customer demand. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Not anything in. Particular. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Comprehensive Identity Suite for Authentication, Authorization, and Sessions"
4/5
What do you like best about Ping Identity?

A range of identity products that covers everything from authentication and authorization to session management. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Bug fixes in the current version require installing a new version. They aren’t made available as patch fixes. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Enterprise (> 1000 emp.)
"Excellent Interoperability for Identity Protection"
4.5/5
What do you like best about Ping Identity?

The interoperability of the various products to allow multiple products to work closely together to protect identity Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Only downside is the current pricing model. Our company has moved much of our work elsewhere because of our Review collected by and hosted on G2.com.

Questions about Ping Identity? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Ping Identity used for?

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GU
Guest User

How has Ping Identity supported your identity and access management, and what challenges have you faced?

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Pricing Options

Pricing provided by Ping Identity.

Cloud MFA & SSO

$3
Per User Per Month
Ping Identity Comparisons
Ping Identity Features
Authentication User experience
Supports Required Authentication systems
Multi-Factor Authentication
Local Access
Ease of installation on server
Administration Console
Ease of connecting applications
Multiple Operating system support
Multi-Domain Support
Cross Browser support