Ping Identity Reviews & Product Details

Ping integrates very well with a lot of different technologies. It also performs very well for authentication. Used to enable SSO works well and have very little issues. Review collected by and hosted on G2.com.

There are some use cases where complexity will get the better of you on the configuration of Ping. For example, try to use Ping for session timeouts is complex and does not allow easily configuring sign-out for multiple applications. Review collected by and hosted on G2.com.

Support for issues we encounter during development. Review collected by and hosted on G2.com.

American focused - for example, captcha only supports US based companies, not European. For legal reasons we cannot use US based companies (customer data leaves EU boundaries). Review collected by and hosted on G2.com.

Ping offers a wide variety of products designed to meet different types of client requirements. Review collected by and hosted on G2.com.

As Ping acquires different products, Ping should clearly define which product is best suited for which type of requirement. Review collected by and hosted on G2.com.

I find Ping Identity's system to be unbelievably stable and capable. It's impressively deployed in our own Kubernetes cluster along with cloud services, which really delivers an exceptional time to value. I appreciate the configurability from the software and the speed with the services. The risk-based access control and stability were key reasons for us to switch from Keycloak and OpenSAML. The initial setup was very easy, almost plug and play, although we needed to do a little work to make it function in our Kubernetes cluster. Review collected by and hosted on G2.com.

There is a limited amount of marketing and understanding regarding the solution stack in the market. Therefore integration partners will say 'we cannot do it' as their documentation does not mention it. Review collected by and hosted on G2.com.

The working relationship, once established, was very productive. The two organisations worked together to address specific issues related to Hong Kong e.g. Features of Asian handset types, performance issues required by HKJC on race days etc.

Integration with various digital channels was relatively straight forward.

UI / UX provided a much improved customer experience.

When needed support was given promptly and at the right time. Regular communication with the customer support team and Professional Services was invaluable. Review collected by and hosted on G2.com.

Development team appears to be largely US based so this means communication needs to be carefully managed. Review collected by and hosted on G2.com.

Security, reliability, and robust on-premises depth. Adaptive Security and Fraud Prevention. Comprehensive Standards Support Review collected by and hosted on G2.com.

Update functionality for on-premise installation under Windows Server. Review collected by and hosted on G2.com.

The ease of plugging a multitude of different multi-factor devices into its individual solutions makes it straightforward to support a wide variety of device authentication needs across our enterprise. Review collected by and hosted on G2.com.

Most of my dislikes have to do with bring your own telephony rollout for PingID, but the actual rollout has been fairly painless with Telesign. Review collected by and hosted on G2.com.

Agentic ai and passwordless.the way ping perform verification trust. Review collected by and hosted on G2.com.

I like everything ping is doing to protect identity and data. Although the architecture seems to be very complicated. Review collected by and hosted on G2.com.

I like that ping identity follows standards and simplifies processes that we previously need custom code for. Review collected by and hosted on G2.com.

The product portfolio is confusing to someone not familiar with the offerings Review collected by and hosted on G2.com.

The flexibility of the technology and capability is second to none. We used it to take 90% of our workforce 100% remote overnight when Covid hit Review collected by and hosted on G2.com.

Cloud failover and dual homed options like we have with the deployed product Review collected by and hosted on G2.com.