--- title: Ping Identity Reviews meta_title: 'Ping Identity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 124 reviews by the users' company size, role or industry to find out how Ping Identity works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 124 scale: '5' date_modified: '2026-07-29' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # Ping Identity Reviews **Vendor:** Ping Identity **Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) **Average Rating:** 4.4/5.0 **Total Reviews:** 124 ## About Ping Identity Ping Identity is a type of identity management solution designed to help organizations implement Zero Trust security frameworks while enhancing user experiences across various platforms. With a focus on intelligent identity solutions, Ping Identity empowers enterprises to securely manage access to cloud, mobile, Software as a Service (SaaS), and on-premises applications, facilitating a seamless integration of identity management into their digital business strategies. The target audience for Ping Identity primarily includes large enterprises and organizations that require robust security measures and streamlined access management for their workforce, customers, and partners. This solution is particularly beneficial for businesses operating in hybrid environments, where applications and data are spread across multiple platforms and locations. By adopting Ping Identity, organizations can ensure that their security protocols are not only effective but also user-friendly, thereby improving overall productivity and satisfaction. Key features of the PingOne Cloud Platform include single sign-on (SSO), multi-factor authentication (MFA), and adaptive authentication, which collectively enhance security while simplifying the user experience. The platform's SSO capability allows users to access multiple applications with a single set of credentials, reducing password fatigue and improving user compliance. MFA adds an extra layer of security by requiring additional verification steps, which is crucial in today’s threat landscape. Adaptive authentication further strengthens security by assessing user behavior and context, enabling organizations to respond dynamically to potential risks. Ping Identity stands out in the identity management category through its commitment to open standards and strategic partnerships with industry leaders such as Microsoft and Amazon. This approach not only enhances interoperability with existing systems but also ensures that organizations can leverage the latest technologies and innovations in identity management. By providing flexible solutions tailored to meet the unique needs of each enterprise, Ping Identity accelerates digital transformation initiatives, enhances customer engagement, and fortifies security measures, making it a valuable asset for any organization looking to navigate the complexities of modern identity management. ## Ping Identity Pros & Cons **What users like:** - Users value the **responsive customer management** in Ping Identity, appreciating the ease of configuration and collaboration. (2 reviews) - Users appreciate the **ease of use** of Ping Identity, finding it simple to configure and manage applications. (2 reviews) - Users appreciate the **adaptability** of Ping Identity, enjoying seamless app configuration and management experiences. (1 reviews) - Users value the **easy app configuration and management** capabilities in Ping Identity, enhancing their maintenance experience. (1 reviews) - Users appreciate the **responsive customer support** of Ping Identity, highlighting their willingness to listen and collaborate effectively. (1 reviews) - Customizability (1 reviews) - Data Management (1 reviews) - Device Management (1 reviews) - Ease of Configuration (1 reviews) - Ease of Management (1 reviews) **What users dislike:** - Users find the **limited features** of Ping Identity restrictive, particularly in terms of customization and ease of setup. (2 reviews) - Users find **authentication issues** with Ping Identity, especially regarding confusion in setup and maintenance of OAuth/OIDC. (1 reviews) - Users find the **complex administration** of Ping Identity challenging, noting confusion in setup and maintenance. (1 reviews) - Users find the **complex setup** of Ping Identity confusing, affecting the ease of using its features. (1 reviews) - Users find the **interface confusing** , making setup and maintenance of Ping Identity challenging and frustrating. (1 reviews) - Users find the **confusing setup** of Ping Identity's OAuth/OIDC makes it challenging to utilize effectively. (1 reviews) - Integration Difficulty (1 reviews) - Lack of Features (1 reviews) - Limited Compatibility (1 reviews) - Limited OS Compatibility (1 reviews) ## Ping Identity Reviews ### 1. Love Having Everything Linked! **Rating:** 5.0/5.0 stars **Reviewed by:** Brooks H. | Customer Success Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2018 **What do you like best about Ping Identity?** I really enjoyed having Ping as a way to link all of my work tools together in a secure site. **What do you dislike about Ping Identity?** No dislikes here! It was very user friendly and it made it so much easier to streamline my logins and keep my information safe. **What problems is Ping Identity solving and how is that benefiting you?** We were making sure we have a safe and secure way to access work websites without having to login over and over again ### 2. Works as expected-Simple to use, multiple options to access and reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2018 **What do you like best about Ping Identity?** The solution links to the phone, a desktop app and even the apple watch. Enables easy two factor authentication with an industry leading solution. Clear UI in the apps makes it easy to use, no learning curve. Very straightforward **What do you dislike about Ping Identity?** Two Factor authentication as a whole. But given we have to do it I like Ping as a provider for it. **What problems is Ping Identity solving and how is that benefiting you?** Security around access. With the number of security breaches it is a must for corporations to make access reliable and secure and the old fashioned password has outlived its usefulness. TFA is the wave of the future. ### 3. PingID allows you to work from home **Rating:** 5.0/5.0 stars **Reviewed by:** Cezar T. | Multilingual IT Pro / Robotergesteuerte Prozessautomatisierung (RPA & RDA), Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2018 **What do you like best about Ping Identity?** The possibility to add many devices so if you loose access to one you can choose another. Also tapping being enough to authenticate is great. **What do you dislike about Ping Identity?** Honestly speaking the ability to use even more devices would be better. **What problems is Ping Identity solving and how is that benefiting you?** I am able to authenticate and work from home. That's great. ### 4. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2018 **What do you like best about Ping Identity?** Simple installation and was able to use immediately. **What do you dislike about Ping Identity?** There were times when I wasn’t recognized and needed to login manually; which was slightly inconvenient. **Recommendations to others considering Ping Identity:** As an end user, I recommend this product. **What problems is Ping Identity solving and how is that benefiting you?** Enables a secure login with minimal technical difficulties. ### 5. Works reliably **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2018 **What do you like best about Ping Identity?** It solves a need to integrate with the business LDAP for single sign on. **What do you dislike about Ping Identity?** Dioesn't have an application for SPA, which causes hacky solutions. **What problems is Ping Identity solving and how is that benefiting you?** We are using PINGID for single sign on. ### 6. Extra level of security! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2018 **What do you like best about Ping Identity?** It's on my phone, doesn't take up much space. I have to have my phone nearby instead of carrying a electronic code generator which is good. **What do you dislike about Ping Identity?** Nothing. It doesn't really phase me much. **What problems is Ping Identity solving and how is that benefiting you?** It creates another level of security for PHI. It keeps from my stuff being compromised ### 7. Good one **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2018 **What do you like best about Ping Identity?** The best part is providing secure access that will enable the right people to access the right things/app, securely and seamlessly. We have SSO that makes our life's easier with one single click anytime/anywhere. Support is too good !! **What do you dislike about Ping Identity?** None. I like the supports, licenses and renewals are affordable. **What problems is Ping Identity solving and how is that benefiting you?** Securing our application by giving right access to right people for right things !! ### 8. Nice Concept **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2018 **What do you like best about Ping Identity?** It is efficient to have a platform with one login to access all programs that I might need while working in the office. It is also nice to keep one login ID and password when previously the several different programs needed have different password requirements and different expiring password cycles. This simplifies and streamlines that process. **What do you dislike about Ping Identity?** It's not as easy to use from home: sometimes it logs on and has all my applications, and sometimes I get an error message and still have to go to each site individually. Most frequently I get an error message and am unable to use it. **Recommendations to others considering Ping Identity:** It is a great solution for streamlining workload. **What problems is Ping Identity solving and how is that benefiting you?** It eliminates the need for multiple different login IDs and Passwords, which is nice when different sites require passwords to change at different times. ### 9. It is very easy to use and secure. Helps insure that the use of our software is being done securely **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 26, 2018 **What do you like best about Ping Identity?** It's simple and user friendly. It accomplishes the task that it was purchased for **What do you dislike about Ping Identity?** Nothing Everything seems to be perfect. **Recommendations to others considering Ping Identity:** It's easy to use and allows you to relax knowing that dual authentication is in place by all users of our software. **What problems is Ping Identity solving and how is that benefiting you?** Securing and authenticating access to our mortgage software ### 10. Solid Platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2018 **What do you like best about Ping Identity?** It allows easy access to all your apps with a single login **What do you dislike about Ping Identity?** Everything seems to do what it's supposed to do. No complaints. **What problems is Ping Identity solving and how is that benefiting you?** We have lots of different pages with separate logins. PingOne allows us to access all of them with a single sign on. ### 11. Simple and Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 01, 2018 **What do you like best about Ping Identity?** The crazy simplistic interface and ease of use **What do you dislike about Ping Identity?** Nothing so far, haven’t had a single bad issue **What problems is Ping Identity solving and how is that benefiting you?** Access management ### 12. Decent software easy to navigate **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2018 **What do you like best about Ping Identity?** With PingDirectory, we were able to store relationship information that spans multiple business partnerships with their users. **What do you dislike about Ping Identity?** There really are no dislikes, however, It was not necessarily the right product for my company. **What problems is Ping Identity solving and how is that benefiting you?** Identifying key players in a company. There wasn't much benefit for what we were trying to obtain. But, I have recommended it to other colleagues ### 13. Average at best **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2018 **What do you like best about Ping Identity?** Log-in process is super easy. Finger print option is pretty nice.m **What do you dislike about Ping Identity?** Log in times out very fast; it’s very annoying. **What problems is Ping Identity solving and how is that benefiting you?** None really - I use the product primarily for log-ins only. ### 14. Secure easy way to validate access **Rating:** 5.0/5.0 stars **Reviewed by:** Orlando O. | Global Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2018 **What do you like best about Ping Identity?** The easiness in authorizing an access request **What do you dislike about Ping Identity?** Sometimes it freezes when automatic requests are sent. **What problems is Ping Identity solving and how is that benefiting you?** Double layer of security ### 15. User of single sign on **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2017 **What do you like best about Ping Identity?** The system is easy to use and allows access to network tools without needing VPN. **What do you dislike about Ping Identity?** in chrome the login opens in a popup. Not sure this is a PingOne issue or my Chrome browser setting. **What problems is Ping Identity solving and how is that benefiting you?** single sign on. No VPN needed ### 16. Excellent product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 04, 2017 **What do you like best about Ping Identity?** Ease of use- ping federate is extremely easy to use. Creating a connection is simple and upgrading to a newer version is simpler. Support from ping- we have had great experience with the pong support. They are a very knowledgeable bunch of engineers. **What do you dislike about Ping Identity?** The logging could have been a bit simpler. An entry to show the completion of the SSO would be good. **Recommendations to others considering Ping Identity:** Ping federate is very good tool for SSO and Oauth setup. It is simple to use and easy to integrate. We were really happy with the way the support team has performed. The server startup is very quick. It generally comes up in a minute. **What problems is Ping Identity solving and how is that benefiting you?** We are using pong federate mainly for federation and it has been a breeze to use this product. ### 17. Steep learning curve for a product that has strong competitors. **Rating:** 2.0/5.0 stars **Reviewed by:** Galen R. | Director of Operations, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2016 **What do you like best about Ping Identity?** Very powerful feature set. Can manually configure SAML connections for almost any site. **What do you dislike about Ping Identity?** VERY complicated. Extremely steep learning curve. Documentation helps but needs clarification in many cases. Product is becoming obsolete as competitors are starting to offer equivalent or better features. **Recommendations to others considering Ping Identity:** Look at other options for a simpler setup/admin process. **What problems is Ping Identity solving and how is that benefiting you?** Increased security. Simplified login process for employees. ### 18. PingOne **Rating:** 3.5/5.0 stars **Reviewed by:** Eric M. | Consultant, Directory Services, Identity and Access Management , Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2016 **What do you like best about Ping Identity?** It is a very robust SSO solution for a large enterprise. It has many plugins for many products. Their support is top notch. **What do you dislike about Ping Identity?** Implementation is not easy. It is a complicated product. But all SSO products are so this is to be expected. **Recommendations to others considering Ping Identity:** Understand the complexity before you implement **What problems is Ping Identity solving and how is that benefiting you?** Replacing an out of support SSO product. Ping also help integrate into numerous cloud apps. ### 19. Simple tool, easy to use, powerful! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2016 **What do you like best about Ping Identity?** It's really easy to use. You just log in one place, it's secure and powerful. Here at Workfront we have multiple programs that we need access to, so it's really nice to log in to just one place for everything. **What do you dislike about Ping Identity?** It's hard to dislike PingOne, but there are a few things that I don't like. I don't like how you have to keep refreshing it in order to access everything. It would be nice to just have to log in once, identify yourself, and then have it work from then on. I have to log in every day. **Recommendations to others considering Ping Identity:** It's a good platform and is easy to use. Keeps all of your programs secure since you have to log in to PingOne. **What problems is Ping Identity solving and how is that benefiting you?** We are solving a lot of problems, mostly efficiency issues. It has been awesome and secure for the whole company. ### 20. We recently picked pingone for our single sign on solution **Rating:** 5.0/5.0 stars **Reviewed by:** Terry R. | Director of Computer Services, Oil & Energy, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2015 **What do you like best about Ping Identity?** Very easy to setup and it really works great when the applications support the standard **What do you dislike about Ping Identity?** There was just some work involved in getting it integrated with 3rd party vendors. I little more than thought **Recommendations to others considering Ping Identity:** make sure the products you are intending to use this for support it. **What problems is Ping Identity solving and how is that benefiting you?** We are able to get a single spot for Network access tied to active directory. We are using it for Yammer, CDW, and Office 365 at the moment but hope to incorporate that to our SOA application delivery design and not have to create AD accounts for all users ### 21. Great product for Federation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2014 **What do you like best about Ping Identity?** Very intuitive user interface. Support for most of the Federation protocols (SAML, oAUTH, etc). Integrates with many other products for authentication, etc. Quick and easy Installation and Administration. Scales well for very high volume. Splendid Support. The support teams got back to me very quickly each time I opened a case. **What do you dislike about Ping Identity?** Relatively small vendor compared to the competition (its good and bad). **What problems is Ping Identity solving and how is that benefiting you?** I have worked with Ping Federate for over 4 years. in multiple version. We used Federated Sign On to many applications in the Cloud and Internally hosted applications for Customers and Employees. ### 22. Federation made easy ! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2014 **What do you like best about Ping Identity?** Just work. Easy to use, easy to deploy, easy to upgrade, ... While other federation products were hard to deploy & configure, Ping Federate take another way and made federation easy for every one. even may be too much :-) Ping is also a leader in its domain and push forward new specification ahead **What do you dislike about Ping Identity?** Pricing of the product does not make it competitive at first **Recommendations to others considering Ping Identity:** Just look closer at this product and also its marketing. You will learn a lot :-) **What problems is Ping Identity solving and how is that benefiting you?** Federation access to internal application & cloud based applications ### 23. Best in breed, Ease of use, User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2014 **What do you like best about Ping Identity?** User friendly GUI, lightweight federation product **What do you dislike about Ping Identity?** Is not a full blown Web Access Management product **Recommendations to others considering Ping Identity:** N/A **What problems is Ping Identity solving and how is that benefiting you?** Single Sign On and Secure access management. ### 24. Perfect SSO solution **Rating:** 4.0/5.0 stars **Reviewed by:** Mukesh K. | IT Architecture Cnslt, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** June 25, 2014 **What do you like best about Ping Identity?** Easy install Easy adminstration Enhanced feature set Technologically focussed Extensible **What do you dislike about Ping Identity?** user interface could have been a little better **Recommendations to others considering Ping Identity:** Keep using it. **What problems is Ping Identity solving and how is that benefiting you?** SSO SAML STS OAuth ## Ping Identity Discussions - [How has Ping Identity supported your identity and access management, and what challenges have you faced?](https://www.g2.com/discussions/how-has-ping-identity-supported-your-identity-and-access-management-and-what-challenges-have-you-faced) - [What is Ping Identity used for?](https://www.g2.com/discussions/what-is-ping-identity-used-for) - [tay safe. Use 2FA.](https://www.g2.com/discussions/34109-tay-safe-use-2fa) - 2 upvotes - [View Ping Identity pricing details and edition comparison](https://www.g2.com/products/ping-identity/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-30+00%3A21%3A39+-0500&secure%5Bsession_id%5D=99d82132-b7e1-4069-8dbb-43e8368ee889&secure%5Btoken%5D=b0d527de574e84bce942f5a11bb15d9eff1f893d9b2ae46b7a93fc35aecd9faa&format=llm_user) ## Ping Identity Integrations - [Channels](https://www.g2.com/products/channels/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [PingAccess](https://www.g2.com/products/pingaccess/reviews) - [PingFederate](https://www.g2.com/products/ping-identity-pingfederate/reviews) - [PingID](https://www.g2.com/products/ping-identity-pingid/reviews) - [PingOne for Workforce](https://www.g2.com/products/pingone-for-workforce/reviews) - [RSA Identity Governance and Lifecycle](https://www.g2.com/products/rsa-identity-governance-and-lifecycle/reviews) - [Zscaler Internet Access](https://www.g2.com/products/zscaler-internet-access/reviews) - [Zscaler Private Access](https://www.g2.com/products/zscaler-private-access/reviews) ## Ping Identity Features **Authentication Options** - Authentication User experience - Supports Required Authentication systems - Multi-Factor Authentication - Supports Required Authentication Methods/Protocols - Federation/SAML support (idp) - Federation/SAML support (sp) **Authentication type** - SMS-Based - Voice-Based Telephony - Email-Based - Hardware Token-Based - Software Token - Biometric Factor - Mobile-Push - Risk-Based Authentication **Administration** - Bi-Directional Identity Synchronization - Policy Management - Cloud Directory - Application Integrations **Administration** - Policy, User, and Role Management - Approval Workflows - Automated Provisioning - Bulk Changes - Centralized Management - Self-Service Access Requests **Functionality** - Self-registration and self-service - Authentication - Scalability - Consent and preference management - Social login - Customer data linking **Functionality** - FIDO2-compliant - Works with hardware security keys - Multiple authentication methods - Offline or no-phone solution **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication **Access Control Types** - Endpoint access - Local Access - Remote Access - Partner Access - Supports BYOD users **Functionality** - Multi-Device Sync - Backup **Functionality** - Multi-Factor Authentication - Single Sign-On - BYOD support - Password Vault - Centralized management - Role-based security - Live notifications - Live session recording & playback - Hide passwords - Temporary, time-limited privilege ** Type** - On-premises solution - Cloud-solution **AI Authentication Risk Management - Customer Identity and Access Management (CIAM)** - Adaptive MFA - Anomaly Detection - Fraudulent Login Detection - Adaptive Authentication Policies - Risk-Based Authentication **Administration** - Ease of installation on server - Password Policy Enforcement - Administration Console - Ease of connecting applications - Self Service Password Administration **Monitoring** - Audit Logging - Activity Logging - Anomaly Detection ** Reporting** - Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export **Implementation** - Easy Setup - Mobile SDK - Web SDK **AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)** - Behavioral Biometric Analysis - Liveness Detection **Platform** - Multiple Operating system support - Multi-Domain Support - Cross Browser support - Fail over protection - Reporting - Auditing - Third Party Web Services support **Reporting** - Audit log - Reporting **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)** - Account Recovery Assistants - Constraint Enforcement **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations ## Top Ping Identity Alternatives - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (873 reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - 4.5/5.0 (500 reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - 4.4/5.0 (274 reviews)