--- title: Ping Identity Reviews meta_title: 'Ping Identity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 172 reviews by the users' company size, role or industry to find out how Ping Identity works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 172 scale: '5' date_modified: '2026-10-17' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management ---

Ping Identity Reviews & Product Details

Pricing

Pricing provided by Ping Identity.

Cloud MFA & SSO

$3
Per User Per Month

Ping Identity Reviews (172)

Reviews

Ping Identity Reviews (172)

4.4
172 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and seamless integration with various technologies, making it a reliable choice for identity management and authentication. Many appreciate the strong security features and the ability to manage multiple applications effectively. However, some users note that the initial setup can be complex, particularly for advanced configurations.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
RR
Rob R.
Program Manager and Business Owner IAM
Enterprise (> 1000 emp.)
"Great Pricing Compared to Market Leaders"
4.5/5
What do you like best about Ping Identity?

Pricing - compared to other market leaders Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Support and performance - the deliveries for issues being worked on takes time without strong commitment on dates. Review collected by and hosted on G2.com.

Verified User in Consulting
IC
Verified User in Consulting
Enterprise (> 1000 emp.)
"Strong Integrations, Enterprise-Ready Performance, and Great Support"
4.5/5
What do you like best about Ping Identity?

Good integration with a lot of different technology types. Performance is good to support even very large organizations. Good connection with their support organization Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

PingFederate UI could be improved to make authorization policy flow easier to read. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Enterprise (> 1000 emp.)
"Stable, Dependable Access Platform with Years of Reliable Uptime"
4.5/5
What do you like best about Ping Identity?

Stable dependable platform that has helped smooth secure access for our users for over 8 years. It also has been more than 2 years with no downtime for us. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

There is a lack of full end to end seamless process to modernize and move from legacy ping products to its modern cloud based options. Not all features are supported between license products and ones in ping one cloud based services. Review collected by and hosted on G2.com.

Peter B.
PB
Peter B.
Manager - Access Management
Mid-Market (51-1000 emp.)
"Scalable and Reliable Identity Management at Massive Scale"
5/5
What do you like best about Ping Identity?

I really appreciate Ping Identity for its scalability and ability to handle complex identity management processes. It's great with passwordless functionality and excels at protecting applications and APIs at a large scale. It integrates really well with other technologies, especially with the newer capabilities like DaVinci for orchestration and PingCentral, which is a new experience for me. I find its templates extremely valuable as they speed up the process by allowing app owners to manage or change functions easily. Its reliability and ability to solve unique use cases are also big pluses for me. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Sometimes the documentation could be more searchable and detailed. It's not that the documentation is bad, but there are times when there's missing information or it's not detailed enough, especially when looking for working examples. This can be challenging because everyone's unique environments don't necessarily align with out-of-the-box solutions. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Enterprise (> 1000 emp.)
"Smooth IDP Migration and Rapid SSO Partner Growth"
5/5
What do you like best about Ping Identity?

They helped us migrate from an outdated IDP, and we can now support MFA as well as our SSO partners. We went from one SSO partner to over 50 in just two years. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

The bring-your-own SIEM tool. I also wish it had the ability to manage the out-of-the-box dashboards, and that there were an option to create custom views on the dashboard. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Enterprise (> 1000 emp.)
"DaVinci Enables Frictionless, Secure, Customized User Experiences"
5/5
What do you like best about Ping Identity?

Ping Identity many products combined creates a frictionless secure experience for users. More specifically, the best is DaVinci and the ability to create customized user experiences. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

The downfall is most products seems to be built as a standalone product to be sold individually, although there is good to this, it also creates painpoints during implementation Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Easy Setup, Secure Identity Management"
4.5/5
What do you like best about Ping Identity?

I use Ping Identity for protecting our identities to ensure secure access. It's easy to configure, making it particularly useful for creating workflows or identity flows using Davinci and integrating with multiple tools like protection and ID verification. Compared to my Oracle background, setting up Ping Identity was a piece of cake. Overall, it helps us use a centralized access management system with adaptive access management, keeping our users secure and protecting against real-time identity access issues. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

I find Ping Identity's advanced services require a lot of process for customization or it feels less supported. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Ping Identity: User-Friendly Products That Are Easy to Get Started With"
4/5
What do you like best about Ping Identity?

Ping identity has products that are very user-friendly and easy to start working with even with no prior idp knowledge Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Some of menus in ping federate that aren't used much doesn't have a good description of how It works. Review collected by and hosted on G2.com.

Adam V.
AV
Adam V.
Head of Branch Operation
Enterprise (> 1000 emp.)
"Customer Authentication"
2/5
What do you like best about Ping Identity?

The ability to verify customers with confidence. Review collected by and hosted on G2.com.

What do you dislike about Ping Identity?

Not working as good as it needs to. Needs to be more seamless va multiple layers of “products” tied together. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Small-Business (50 or fewer emp.)
"Ping Identity: Strong Security Foundation with Smooth SSO and Flexible MFA"
4/5
Describe the project or task Ping Identity helped with:

Ping Identity offers a comprehensive suite of identity management solutions, focusing on secure access, seamless SSO, and flexible MFA. It is designed to support both traditional and AI-driven environments, ensuring robust security and streamlined user experiences. Review collected by and hosted on G2.com.

What do you like best about Ping Identity?

What I like most about Ping Identity is its strong security foundation. It provides dependable authentication, smooth SSO, and flexible MFA options. I also value how it supports AI protection by enforcing identity-driven access controls, helping ensure automated systems stay secure, accountable, and properly authorized. Review collected by and hosted on G2.com.

Questions about Ping Identity? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Ping Identity used for?

0 Upvotes
0
Join the conversation
GU
Guest User

How has Ping Identity supported your identity and access management, and what challenges have you faced?

0 Upvotes
0
Join the conversation

Pricing Options

Pricing provided by Ping Identity.

Cloud MFA & SSO

$3
Per User Per Month
Ping Identity Comparisons
Ping Identity Features
Authentication User experience
Supports Required Authentication systems
Multi-Factor Authentication
Local Access
Ease of installation on server
Administration Console
Ease of connecting applications
Multiple Operating system support
Multi-Domain Support
Cross Browser support