The G2 on Pickit

Pickit Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Pickit, appreciating its intuitive interface and seamless integration for all team members. (13 mentions)

Users appreciate the efficient organization of assets in Pickit, enhancing content access and brand consistency. (8 mentions)

Users value the organized asset management in Pickit, making content discovery seamless for efficient project execution. (6 mentions)

Users praise Pickit's intuitive content management, enabling quick access and organization of brand assets for efficiency. (6 mentions)

Users praise the outstanding customer support of Pickit, noting quick and helpful responses to all inquiries. (6 mentions)

Users experience software bugs in Pickit, especially during updates, impacting search and overall performance. (4 mentions)

Users note feature limitations in Pickit, such as difficulties in organizing content effectively and needing additional capabilities. (3 mentions)

Users experience inefficient search results in Pickit, often encountering unrelated items that complicate the asset retrieval process. (3 mentions)

Users criticize the inefficient tagging system in Pickit, leading to confusion during searches and poor categorization. (3 mentions)

Users find Pickit lacking in features, like better search and tagging capabilities, causing navigational difficulties. (3 mentions)

Users find Pickit lacks specific search features and robust AI tagging, impacting efficiency and usability. (3 mentions)

Users face significant storage limitations with Pickit, finding it clunky and cumbersome for sharing and organizing files. (3 mentions)

Users face access issues with Pickit, finding navigation confusing and permissions hard to manage for contributors. (2 mentions)

Users report technical bugs during onboarding and updates, impacting search effectiveness and AI tagging capabilities. (2 mentions)

Top Pros or Advantages of Pickit

1. Ease of Use

Users value the ease of use of Pickit, appreciating its intuitive interface and seamless integration for all team members.

See 13 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Pickit makes managing our digital asset libraries so easy!"

What do you like about Pickit?

Their asset management portal is very intuitive. Adding and organizing our brand elements via collections allows our employees to find exactly what th

Mid-Market (51-1000 emp.)

5.0/5

"Easy and competent DAM"

What do you like about Pickit?

Apart from being very intuitive and user friendly, I really like the Microsoft add-on possibilities. And your customer support is outstanding! Super q

2. Organization

Users appreciate the efficient organization of assets in Pickit, enhancing content access and brand consistency.

See 8 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Pickit makes managing our digital asset libraries so easy!"

What do you like about Pickit?

Their asset management portal is very intuitive. Adding and organizing our brand elements via collections allows our employees to find exactly what th

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"It's a great tool. I think there is room for improvement"

What do you like about Pickit?

Able to find media, sell sheets all in one platform

3. Asset Management

Users value the organized asset management in Pickit, making content discovery seamless for efficient project execution.

See 6 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"It's a great tool. I think there is room for improvement"

What do you like about Pickit?

Able to find media, sell sheets all in one platform

Amr M.

Small-Business (50 or fewer emp.)

5.0/5

"Pickit simplifies managing and accessing digital assets"

What do you like about Pickit?

The user interface organizes assets into platform categories based on modules and functionality, making it easy for me to find the right content for m

4. Content Management

Users praise Pickit's intuitive content management, enabling quick access and organization of brand assets for efficiency.

See 6 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Pickit makes managing our digital asset libraries so easy!"

What do you like about Pickit?

Their asset management portal is very intuitive. Adding and organizing our brand elements via collections allows our employees to find exactly what th

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"It's a great tool. I think there is room for improvement"

What do you like about Pickit?

Able to find media, sell sheets all in one platform

5. Customer Support

Users praise the outstanding customer support of Pickit, noting quick and helpful responses to all inquiries.

See 6 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Pickit makes managing our digital asset libraries so easy!"

What do you like about Pickit?

Their asset management portal is very intuitive. Adding and organizing our brand elements via collections allows our employees to find exactly what th

Dustin Y.

Mid-Market (51-1000 emp.)

3.5/5

"An Intuitive Asset Management Platform"

What do you like about Pickit?

What I like the most about Pickit is it's extensive list of features that allow use to dive deep into file organization. It's easy to use to and we ha

Top Cons or Disadvantages of Pickit

1. Software Bugs

Users experience software bugs in Pickit, especially during updates, impacting search and overall performance.

See 4 mentions

See Related User Reviews

Miriam H.

Mid-Market (51-1000 emp.)

4.5/5

"Easy to use with lots of features!"

What do you dislike about Pickit?

At the time I used it, Pickit was still in start-up mode and working through some Beta features. There were glitches / limitations here and there, but

Mid-Market (51-1000 emp.)

5.0/5

"Perfect for our needs as a Marketing Research Company!"

What do you dislike about Pickit?

It is a tad buggy, like many microsoft based programs. Whenever there are updates, we notice a few things breaking. We also really wish there were a s

2. Feature Limitations

Users note feature limitations in Pickit, such as difficulties in organizing content effectively and needing additional capabilities.

See 3 mentions

See Related User Reviews

Dustin Y.

Mid-Market (51-1000 emp.)

3.5/5

"An Intuitive Asset Management Platform"

What do you dislike about Pickit?

As Pickit grows and gets more features it'll be even easier to use and more teams will be able to utilize it. Right now, the inability to place collec

Miriam H.

Mid-Market (51-1000 emp.)

4.5/5

"Easy to use with lots of features!"

What do you dislike about Pickit?

At the time I used it, Pickit was still in start-up mode and working through some Beta features. There were glitches / limitations here and there, but

3. Inefficient Search

Users experience inefficient search results in Pickit, often encountering unrelated items that complicate the asset retrieval process.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"It's a great tool. I think there is room for improvement"

What do you dislike about Pickit?

It could be time consuming to find the right assets

Mid-Market (51-1000 emp.)

5.0/5

"Perfect for our needs as a Marketing Research Company!"

What do you dislike about Pickit?

It is a tad buggy, like many microsoft based programs. Whenever there are updates, we notice a few things breaking. We also really wish there were a s

4. Inefficient Tagging

Users criticize the inefficient tagging system in Pickit, leading to confusion during searches and poor categorization.

See 3 mentions

See Related User Reviews

Mid-Market (51-1000 emp.)

5.0/5

"Perfect for our needs as a Marketing Research Company!"

What do you dislike about Pickit?

It is a tad buggy, like many microsoft based programs. Whenever there are updates, we notice a few things breaking. We also really wish there were a s

Amy D.

Mid-Market (51-1000 emp.)

5.0/5

"Fabulous product and exceptional Customer Service"

What do you dislike about Pickit?

We didn't love that you could only upload a certain amount of photos at a time, but that has been fixed. I'm sure the AI needs to learn a little m

5. Lack of Features

Users find Pickit lacking in features, like better search and tagging capabilities, causing navigational difficulties.

See 3 mentions

See Related User Reviews

Mid-Market (51-1000 emp.)

5.0/5

"Perfect for our needs as a Marketing Research Company!"

What do you dislike about Pickit?

It is a tad buggy, like many microsoft based programs. Whenever there are updates, we notice a few things breaking. We also really wish there were a s

Paul B.

Mid-Market (51-1000 emp.)

5.0/5

"Pickit is an excellent product that helps organize and distribute our Digital Assets."

What do you dislike about Pickit?

Pickit has loading issues when opening collections of 50 assets or more. Pickit Drive solves this issue but if you are not paying for that feature, it

6. Missing Features

Users find Pickit lacks specific search features and robust AI tagging, impacting efficiency and usability.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"I Picked It. You Should Too!"

What do you dislike about Pickit?

One downside of Pickit is that while its interface is easy to use, it can feel a bit limited if you need more advanced customization or complex workfl

Mid-Market (51-1000 emp.)

5.0/5

"Perfect for our needs as a Marketing Research Company!"

What do you dislike about Pickit?

It is a tad buggy, like many microsoft based programs. Whenever there are updates, we notice a few things breaking. We also really wish there were a s

7. Storage Limitations

Users face significant storage limitations with Pickit, finding it clunky and cumbersome for sharing and organizing files.

See 3 mentions

See Related User Reviews

Miriam H.

Mid-Market (51-1000 emp.)

4.5/5

"Easy to use with lots of features!"

What do you dislike about Pickit?

At the time I used it, Pickit was still in start-up mode and working through some Beta features. There were glitches / limitations here and there, but

Paul B.

Mid-Market (51-1000 emp.)

5.0/5

"Pickit is an excellent product that helps organize and distribute our Digital Assets."

What do you dislike about Pickit?

Pickit has loading issues when opening collections of 50 assets or more. Pickit Drive solves this issue but if you are not paying for that feature, it

8. Access Issues

Users face access issues with Pickit, finding navigation confusing and permissions hard to manage for contributors.

See 2 mentions

See Related User Reviews

Lauren H.

Mid-Market (51-1000 emp.)

4.0/5

"Some integration issues, but great customer service and flexible features make up for it"

What do you dislike about Pickit?

We have experienced some issues with Microsoft 365 integrations and SSO, which I think would be a much bigger concern if we had Pickit rolled out comp

Paul B.

Mid-Market (51-1000 emp.)

5.0/5

"Pickit is an excellent product that helps organize and distribute our Digital Assets."

What do you dislike about Pickit?

Pickit has loading issues when opening collections of 50 assets or more. Pickit Drive solves this issue but if you are not paying for that feature, it

9. Bug Issues

Users report technical bugs during onboarding and updates, impacting search effectiveness and AI tagging capabilities.

See 2 mentions

See Related User Reviews

Miriam H.

Mid-Market (51-1000 emp.)

4.5/5

"Easy to use with lots of features!"

What do you dislike about Pickit?

At the time I used it, Pickit was still in start-up mode and working through some Beta features. There were glitches / limitations here and there, but

Mid-Market (51-1000 emp.)

5.0/5

"Perfect for our needs as a Marketing Research Company!"

What do you dislike about Pickit?

It is a tad buggy, like many microsoft based programs. Whenever there are updates, we notice a few things breaking. We also really wish there were a s

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Maria Auxiliadora A.

Copywriter

Small-Business (50 or fewer emp.)

10/7/2024

"One of the Greatest Apps in 2024"

5/5

What do you like best about Pickit?

I like the amount of licenced images, over 1M to choose. It's helpful for projects and it's easier to choose from. Review collected by and hosted on G2.com.

What do you dislike about Pickit?

I think you guys should have a student price. Review collected by and hosted on G2.com.

Web S.

Mid-Market (51-1000 emp.)

12/12/2023

"Best DAM Solution for Our Non-Profit"

5/5

What do you like best about Pickit?

It has a simple, modern interface with integrations that are important to most corporate environments. Having microsoft 365 integrations is a huge bonus especially when your organization uses it heavily for work.

The team is also phenomenal in their support and partnership with businesses. Review collected by and hosted on G2.com.

What do you dislike about Pickit?

These may be current gripes that will be fixed in the future. When in one view (Pick-it Drive), there isn't the ability to adjust the size of thumbnails for the assets and you have to click into it to see a larger preview of the asset file. There have been issues with video playback in the front end of websites where Pick-it videos are embedded. Review collected by and hosted on G2.com.

What problems is Pickit solving and how is that benefiting you?

Having a unified repository of media assets that anyone can easily search and pull what they need from. Workflows that help ensure everything uploaded into the DAM has been reviewed and ready for use. Being able to create segmented instances for different departments to use the DAM differently without affecting how others use the DAM. Review collected by and hosted on G2.com.

Fawad Y.

Senior Product Manager

Enterprise (> 1000 emp.)

10/28/2024

"Pickit for ease"

4/5

What do you like best about Pickit?

unified platform for managing different content Review collected by and hosted on G2.com.

What do you dislike about Pickit?

needs to add some features that makes moving content from system to Pickit easier Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

2/21/2024

"A DAM is necessary, but the process of implementing is painful."

2.5/5

What do you like best about Pickit?

Our customer success manager, Caitlynn Casebeer is the BEST in that she is responsive and helpful with issues - she genuinely cares about us having a successful experience with Pickit. I also like the basic capability of having all media stored in a single repository and the tagging and image recognition capabilities. Review collected by and hosted on G2.com.

What do you dislike about Pickit?

While the demo and sales pitch made Pickit seem intuitive with robust capabilities, our experience is that after nearly 6 months using it: 1) it's not intuitive to navigate and find functionality needed, 2) it's slow to upload media (compared to Google Docs or Dropbox), 3) it's confusing when it comes to users and contributors and what they can access or not access or how to get them access, 4) I'm still confused as to when or why to use Pickit Drive vs. Collection in Media when sharing content, so my filing system reflects this, 5) after 6 months, I shouldn't still be confused. I think the most painful aspect is when Caitlynn does an AMAZING job explaining how to use features and functionality, and I think I've got it, it gets lost on me shortly after, which is why it feels clunky and unintuitive to use. I've admittedly went back on to Google Docs and Dropbox many occassions to share files (internally and externally) because of the faster drag and drop of media capability Google and Dropbox have. That's probably my biggest dislike next to the platform being unintuitive; drag and drop is a must in our modern, fast-paced world. Instead, I spend too much time creating temporary network files to then upload to Pickit and vice versa. Equally important, I want unlimited contributors and not have them count as a license. I went into this platform thinking that only Admin people would be counted against a license. When I use Google, I can simply share a link and infor that link to restrict or give open access vs. the clunky way it's done in Pickit. I don't think my team uses it as often because of how clunky it is to use: navigating, slow uploads, sharing, creating organized files. There's many other issues we're having but this is what I can think of right now. Review collected by and hosted on G2.com.

James Y.

Marketing & Sales Operations Manager

Enterprise (> 1000 emp.)

12/6/2023

"Great Customer Support from our Customer Success Manager"

4.5/5

What do you like best about Pickit?

The ability to have gated content via groups/families is exactly what we've needed to create a sense of exclusivity with some of our partners. Version control is also a huge bennifit since we're a global company working in several languages. Caitlynn has been hands on and offered GREAT customer support which is going to make implementation that much easier. Being able to set up syncing between our existing system and Pickit has been an invaluable piece to integration and is honestly the reason we chose Pickit over some other options. Review collected by and hosted on G2.com.

What do you dislike about Pickit?

Having to create boards from scratch within the different families. We're still "moving in" so some of the dislikes that come to mind are items I need to familiarize myself with or reach out to our success manager. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

10/23/2024

"It's a great tool. I think there is room for improvement"

2.5/5

What do you like best about Pickit?

Able to find media, sell sheets all in one platform Review collected by and hosted on G2.com.

What do you dislike about Pickit?

It could be time consuming to find the right assets Review collected by and hosted on G2.com.

Maria P.

Creative Director/Designer

Mid-Market (51-1000 emp.)

4/9/2024

"Pickit- Great Solution for your Company"

4/5

What do you like best about Pickit?

Honestly I love the amazing customer service. Any issues that have come up have been addressed quickly. Review collected by and hosted on G2.com.

What do you dislike about Pickit?

THe ability to FULLY customize things like boards and such. I'm a creative by trade and so like to make things look "cool" Review collected by and hosted on G2.com.

Nicola B.

Photo Editor

Mid-Market (51-1000 emp.)

9/3/2023

"User friendly DAM system"

4/5

What do you like best about Pickit?

Pickit has been really great as a user friendly database to store and search for images. We love the ability to create collections, tag/key word images easily and customer service has always been helpful when we have queries. Our organisation has a number of people with intellectual disability working for us and so PickIts user friendly interface and straightforward navigation has been very helpful. Review collected by and hosted on G2.com.

What do you dislike about Pickit?

There are a few things that we have sent to PickIt as suggestions for future updates. They have always very responsive and grateful for feedback. For example, being able to delete multiple photos from a collection in one go. Most of these suggestions would make the process of using PickIt more seamless, however none of them are critical. Review collected by and hosted on G2.com.

What problems is Pickit solving and how is that benefiting you?

PickIT is solving the issue internally of how everyone who is working remotely can access our vast database of images. We were finding that having images saved on a server made them too hard to search and remote workers couldn't easily download them. Pick it is definitely addressing this issue for us. Review collected by and hosted on G2.com.

Björn L.

IT-tekniker

Mid-Market (51-1000 emp.)

2/17/2022

"Simple way to share templates and company profiles in Powerpoint."

2.5/5

What do you like best about Pickit?

Easy to adminstrate in office 365 and few errors Review collected by and hosted on G2.com.

What do you dislike about Pickit?

Troubble with installing on office 2016 the old 365. Bad pricing models and raise of price after first year. Review collected by and hosted on G2.com.

Response from Brad Hawkes of Pickit

edit

Thanks for the review Björn!

Andrew Y.

Steering Committee Member

Mid-Market (51-1000 emp.)

3/1/2024

"Simple and efficient"

4.5/5

What do you like best about Pickit?

We've had a really positive experience throughout. Great onboarding meant we got going quickly and the simplicity of the user experience has resulted in high usage amongst the team. Pickit has delivered on our key aims for choosing the platform, increased efficiency and usage of our assets, and centralised and streamlined processes. Review collected by and hosted on G2.com.

What do you dislike about Pickit?

No significant issues so far - support has been quick to rectify any minor concern. Review collected by and hosted on G2.com.