--- title: PEX Reviews meta_title: 'PEX Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 207 reviews by the users' company size, role or industry to find out how PEX works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 207 scale: '5' date_modified: '2026-10-09' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense ---

PEX Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find PEX incredibly easy to use, streamlining card management and saving significant time on expense reports. (51 mentions)
Users highlight the exceptional customer support from PEX, appreciating 24/7 assistance and responsiveness during implementation. (23 mentions)
Users value the real-time visibility of PEX, allowing proactive budget management and streamlined expense processes. (18 mentions)
Users value the flexibility of virtual card management, enjoying easy funding and adjustable limits for their needs. (18 mentions)
Users value the convenience of real-time expense tracking and streamlined workflows with PEX, enhancing overall efficiency. (17 mentions)
Users face card issuance delays and tracking challenges, complicating the onboarding of new teammates with PEX. (23 mentions)
Users find the approval issues with PEX to be frustrating, especially regarding card delays and verification challenges. (12 mentions)
Users find the limited options for auto funding and load limits restrict PEX's usability for their needs. (9 mentions)
Users find receipt management time-consuming and cumbersome, wishing for easier, more streamlined processes for handling receipts. (9 mentions)
Users express frustration with poor customer support, noting slow response times and syncing issues during crucial tasks. (8 mentions)

5 Pros or Advantages of PEX

5 Cons or Disadvantages of PEX

PEX Reviews (207)

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PEX Reviews (207)

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4.6
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Scott S.
SS
Scott S.
CFO
Mid-Market (51-1000 emp.)
"Streamlined Our Financial Operations Seamlessly"
5/5
What do you like best about PEX?

I find PEX incredibly easy to use, which made it seamless for our cardholders to adopt quickly. I also appreciate that it lets cardholders upload their own receipts, which avoids unnecessary back-and-forth with staff. Sending receipts to PEX is straightforward, and the matching process has been smooth for us. The auto tagger and workflows work well for our needs, and I value the integration with our Blackbaud software. Setup was very simple, and we were live within three weeks of signing the agreement. performance has been reliable and the ROI is already on our favor after one month. Review collected by and hosted on G2.com.

What do you dislike about PEX?

We are new adopters and don't have any dislikes yet. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thank you for sharing your experience with PEX! It's great to hear how quickly your team was able to get up and running and that features like receipt matching, Auto Tagger, workflows, and the Blackbaud integration are already making an impact.

Hearing that PEX has helped simplify reconciliation across six bank accounts and contributed to reducing payroll by a full-time equivalent after just one month is especially meaningful. We appreciate you choosing PEX and look forward to continuing to support your team as you expand your use of the platform!

Verified User in Religious Institutions
AR
Verified User in Religious Institutions
Mid-Market (51-1000 emp.)
"Streamlined Receipt Management with Seamless QuickBooks Integration"
5/5
What do you like best about PEX?

I like that each card user can upload their receipts and categorize their own transactions. Some of the tools that I value the most are the ease of using the system and that it talks with our accounting software, QuickBooks Online. I also like some of the AI features that are new to PEX. We use PEX Enforcer, which is very helpful for keeping our employees compliant with uploading receipts. The PEX Auto Tagger with AI technology helps cut down time spent with bookkeeping. I appreciate PEX for listening to their customers and continuing to improve their software. Review collected by and hosted on G2.com.

What do you dislike about PEX?

I found losing a receipt to be a hassle, but I like that PEX has improved this with a new feature allowing employees to sign a statement if they lose a receipt. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thank you for the updated Review - it sounds like you have really adopted several new PEX features! It's great to hear that features like PEX Enforcer, Auto Tagger, receipt management, and our QuickBooks Online integration are helping your team save time and stay compliant.

We also appreciate you calling out the improvements we've made around lost receipts. Customer feedback plays an important role in how we continue to improve PEX, so it's especially rewarding to hear that those updates are making a difference for your team.

Thanks for being a PEX customer and for taking the time to share your experience!

JH
Jeffery H.
Mechanic Operator
Small-Business (50 or fewer emp.)
"Simple Yet Robust Expense Management Solution"
4/5
What do you like best about PEX?

I use PEX mainly to manage my business expenses and keep track of my spending. It makes it easier to organize payments, control expenses, and have better visibility over where my money is going. What I like most about PEX is how easy it makes it for me to manage, track, and control my business spending. I also like how simple and convenient it is to use. The initial setup was quite easy. Review collected by and hosted on G2.com.

What do you dislike about PEX?

I find it frustrating when access to my PEX account is restricted during certain issues and the administrator can't clear them. It can be annoying when access to funds or account features is limited without a clear explanation. I would appreciate clearer reasons for restrictions, faster support responses, and more transparent steps for resolution. It would also be helpful to receive timely notifications explaining what caused the restriction and what information or actions are needed to fix it. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thank you for taking the time to share your experience with PEX! It’s great to hear that the platform helps you organize expenses, control spending, and maintain better visibility into your business finances. We weren’t able to find any support cases associated with your account regarding the restrictions you mentioned, but we’d like to learn more and make sure you receive the right support. Please reach out to us at customersuccess@pexcard.com so our team can assist.

Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Easy to Use with Flexible Funding Options"
5/5
What do you like best about PEX?

I like the ease of use and flexibility of funding. Before using PEX, we used cash which was both unsafe and messy. The PEX Card is much more streamlined and we don't have employees walking around with a lot of cash on them at events anymore. Review collected by and hosted on G2.com.

What do you dislike about PEX?

I don't like how long it takes for ACH transactions to post. I was unable to use the PEX Card at an event due to the length of time it took to ACH transfer funds from our bank account to the PEX account. We had to rely on our traditional method of using cash. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thank you for the 5-star review! We're glad PEX has helped make managing event expenses safer and more efficient.

We also appreciate your feedback about ACH funding times. For future events where you need funds available on a tighter turnaround, PEX does offer Same Day ACH when your bank account is connected through Plaid. We also offer wire transfers as another option for quickly funding your PEX account. I'll include a link below for you to leverage next time. We hope these options can help you avoid having to fall back on cash at future events. Thanks again for sharing your experience with PEX!

See how PEX improved
Miranda M.
MM
Miranda M.
Accounting Assistant
Small-Business (50 or fewer emp.)
"Effortless Expense Management with PEX"
5/5
What do you like best about PEX?

I like how organized and easy PEX is to use, both for admins and for the teachers. It makes it very easy to see who has what charges and helps keep receipts organized. I love that the teachers are able to use the app on their phones to upload receipts, making it convenient for them and reducing the need for me to constantly remind them to upload receipts when they come into the office. The initial setup of PEX was very easy and it's still easy now if we need to add or remove someone. Review collected by and hosted on G2.com.

What do you dislike about PEX?

I would love for there to be more automation in reminders. I still have to send reminders through the PEX app for things like receipts, and I would love for there to be an automation reminder that sends every week. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

We're thrilled that PEX has made expense tracking and receipt collection easier for you and your teachers, and that the mobile app is saving you time.

Great news on your request for automated reminders: that capability already exists today. You can set up recurring receipt reminders in your Notification settings, and you can also enable Auto Enforcer, which automatically notifies cardholders about missing receipts (and can restrict card use until they're submitted). No manual nudging required. Our Admin Support team would be happy to walk you through turning both on for your account. Just reach out to adminsupport@pexcard.com and they'll get you set up.

Thanks for being a PEX customer!

See how PEX improved
Alec W.
AW
Alec W.
Operations Coordinator
Mid-Market (51-1000 emp.)
"Effortlessly Manage Business Transactions with PEX"
5/5
What do you like best about PEX?

I like the simplicity of PEX. As the admin responsible for funding the cards, I really appreciate being able to see a full list of what everybody's got in their card and being able to quickly add or take out money. The super simple interface makes this process seamless. I don't have to spend a lot of time looking into each individual card or worrying about what people are spending, thanks to the restrictions setup. I can quickly check balances in the morning and make adjustments in just about five minutes, which is very efficient. The initial setup of PEX was beyond easy—just plugging in how many cards we needed and truck names. It doesn't require any real training, so it's simple to manage. Review collected by and hosted on G2.com.

What do you dislike about PEX?

I think as an admin, I have technically two accounts, a cardholder and the admin account. I'm having to jump back and forth in between those. If someone's an admin, they should just have the card under their account and not have multiple accounts. I think, to simplify things even further. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thanks so much for taking the time to share your experience! We're thrilled to hear that PEX has made managing your team's cards quick and simple. It's great to know that features like real-time balances, spend controls, and our easy setup process are helping you manage your program in just a few minutes each day.

We also appreciate your feedback about having separate admin and cardholder accounts. We wanted to mention that we do offer My Wallet, which allows admins to easily switch between and access the cards they're assigned without needing to manage separate logins. If you're not using it today, we'd be happy to help you get the most out of it. I've included a link below with more details. We also appreciate your feedback on further simplifying the admin experience, and we'll be sure to share it with our product team.

See how PEX improved
Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"PEX Revolutionizes Expense Management"
5/5
Describe the project or task PEX helped with:

PEX offers a comprehensive solution for managing expenses, integrating seamlessly with QuickBooks to streamline accounting processes. It allows users to attach evidence, add comments, and tag expenses, enhancing transparency and control. Review collected by and hosted on G2.com.

What do you like best about PEX?

I like that PEX is an easy-to-use platform and has greatly reduced the loss of receipts. I love that they can attach evidence and add comments about what is being spent. Also, the way we approve and manage expenses helps us a lot, along with the control of what type of expense we are making with tags, which helps a lot in accounting. Additionally, we have PEX linked to QuickBooks, which has been very useful for us. I also really like the reports that can be downloaded. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thank you for the 5-star review! We appreciate your support and are glad to have you as part of the PEX community.

Rena H.
RH
Rena H.
Administrative Coordinator
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Effortless Spend Management with PEX"
5/5
What do you like best about PEX?

I like how PEX makes it easy to divide money. It's easy to use, and I love the funding scheduler. PEX keeps budgets and spending separate, dividing spending money onto separate cards for different groups. The scheduled transfers and funding scheduler ensure money is allocated correctly and timely. The setup was straightforward, with no red tape. Review collected by and hosted on G2.com.

What do you dislike about PEX?

I honestly don't have any major dislikes about Pex. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thanks so much for the kind words! We’re glad PEX is making it easy to manage and allocate budgets, and that the funding scheduler is helping keep everything on track. We appreciate you being part of the PEX community!

Tim P.
TP
Tim P.
Lead pastor
Small-Business (50 or fewer emp.)
"The support has been very helpful."
4/5
What do you like best about PEX?

The support for the customer to help navigate and constantly use new features is awesome. Not something I experienced with a previous company. Review collected by and hosted on G2.com.

What do you dislike about PEX?

The prepaid card gets rejected from multiple companies. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thank you for your feedback! It's amazing to hear that you’ve had a great experience with our customer support and that you’re finding value in our spend control features and QuickBooks integration.

We’d love the opportunity to turn your 4-star experience into a 5-star one. Regarding declined transactions, you can always check the "Transactions" tab and click on "Declines" to see the reason behind a declined transaction. In most cases we see declines occur due to existing spend rules, low balances on cards, or international transactions being blocked. If you ever need assistance with understanding declines, please don’t hesitate to reach out to us at adminsupport@pexcard.com—we’re here to help!

David H.
DH
David H.
Chief Operating Officer
Mid-Market (51-1000 emp.)
"All Our Company Cards in One Place"
4.5/5
What do you like best about PEX?

The ability to see all our company cards in one place The value is excellent compared to what we are paying. Review collected by and hosted on G2.com.

What do you dislike about PEX?

The top level admin functionality is lacking, where we need the platform to make changes to multiple subsidiaries at the same time. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thank you for sharing your feedback! We truly appreciate all of the input you and your team have provided during our partnership. Your feedback has been incredibly valuable as we continue to improve the experience of managing multiple accounts and subsidiaries within PEX. We're glad PEX is providing strong value and greater visibility into spend and potential fraud. We look forward to continuing to grow together and making the platform even better for your team!