--- title: PEX Reviews meta_title: 'PEX Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 207 reviews by the users' company size, role or industry to find out how PEX works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 207 scale: '5' date_modified: '2026-10-09' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense ---

PEX Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find PEX incredibly easy to use, streamlining card management and saving significant time on expense reports. (51 mentions)
Users highlight the exceptional customer support from PEX, appreciating 24/7 assistance and responsiveness during implementation. (23 mentions)
Users value the real-time visibility of PEX, allowing proactive budget management and streamlined expense processes. (18 mentions)
Users value the flexibility of virtual card management, enjoying easy funding and adjustable limits for their needs. (18 mentions)
Users value the convenience of real-time expense tracking and streamlined workflows with PEX, enhancing overall efficiency. (17 mentions)
Users face card issuance delays and tracking challenges, complicating the onboarding of new teammates with PEX. (23 mentions)
Users find the approval issues with PEX to be frustrating, especially regarding card delays and verification challenges. (12 mentions)
Users find the limited options for auto funding and load limits restrict PEX's usability for their needs. (9 mentions)
Users find receipt management time-consuming and cumbersome, wishing for easier, more streamlined processes for handling receipts. (9 mentions)
Users express frustration with poor customer support, noting slow response times and syncing issues during crucial tasks. (8 mentions)

5 Pros or Advantages of PEX

5 Cons or Disadvantages of PEX

PEX Reviews (207)

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Reviews

PEX Reviews (207)

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4.6
207 reviews
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AC
Alicia C.
Mid-Market (51-1000 emp.)
"Streamlines Corporate Expense Management with Ease"
5/5
What do you like best about PEX?

I like the reminders PEX sends to provide receipts because it saves time at the end of the month. With these reminders, we don't have to remind people to turn in receipts manually. Review collected by and hosted on G2.com.

What do you dislike about PEX?

We do have issue with the journal entries changing before we post them, which means we have to do more research. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

We’re glad to hear that PEX’s automated receipt reminders are helping save time and reduce the manual work of tracking down receipts at month-end. We also appreciate your feedback regarding journal entry changes and understand how that can create extra work for your team. We’ll be sure to share this with your customer success manager and have them reach out to you shortly.

Verified User in Entertainment
AE
Verified User in Entertainment
Enterprise (> 1000 emp.)
"Works Great and Easy to Understand"
5/5
What do you like best about PEX?

It works and very easy to understand. Its useful Review collected by and hosted on G2.com.

What do you dislike about PEX?

Report generated could be little easier. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thank you for the feedback! We're glad to hear PEX is easy to understand and helping give your team better visibility into overall spending.

We'd love to learn more about what could make reporting easier for you. If you're open to sharing a few specifics, please reach out to customersuccess@pexcard.com, so we can better understand your feedback and share it with our product team. Thanks for helping us continue to improve PEX!

Caroline O.
CO
Caroline O.
Staff Accountant
Small-Business (50 or fewer emp.)
"User-Friendly Expense Management with Responsive Updates"
5/5
What do you like best about PEX?

I find PEX extremely user-friendly and I really appreciate that they're always adding updates to keep their customers happy and make the most out of the platform. Setting it up, both initially and as a new admin, was very easy, including adding new cardholders. Review collected by and hosted on G2.com.

What do you dislike about PEX?

It is not currently integrated with Business Central. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thank you for the great feedback! We’re so glad to hear that PEX has been easy to use and simple to set up, both initially and for new admins and cardholders. Our team is always working to improve the platform, so it’s great to know the updates have made a positive impact. We do have a Business Central integration and will be sure to reach out to you directly shortly to get this up and running.

Rena H.
RH
Rena H.
"Effortless Money Management with PEX"
5/5
What do you like best about PEX?

I like using PEX for money management and keeping our company account straight. It helps with time and visibility. I appreciate the ease of adding money to the main account and dispersing it to other accounts. The initial setup of PEX was super easy, and I love how easy it is to create accounts and set up cards. The reports feature is also something I find useful. Overall, I would highly recommend PEX. Review collected by and hosted on G2.com.

What do you dislike about PEX?

I need to have more than one schedule for card funding. I want to be able to add money to my cards on the 1st and the 15th, and currently, I cannot do that. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thanks for the review and for recommending PEX. We’re glad to hear the platform has helped improve visibility and made funding and card management easy for your team.

Regarding multiple funding schedules, we do offer a potential solution through our Batch Funding App, which allows you to set up funding rules to distribute funds across cards. This may support use cases like funding on both the 1st and the 15th, depending on how you’re looking to fund. I recommend reaching out to adminsupport@pexcard.com to learn more and see if batch funding is the right fit for you. Thanks!

Wendy P.
WP
Wendy P.
Mid-Market (51-1000 emp.)
"Essential for Managing Company Expenses"
5/5
What do you like best about PEX?

I like that I can use PEX almost everywhere, which adds a lot of convenience for managing last-minute purchases. I also appreciate how it allows us to utilize our GL codes to keep expenses organized. Additionally, the initial setup of PEX was very easy. Review collected by and hosted on G2.com.

What do you dislike about PEX?

Some locations or sites won’t take PEX. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

We’re glad to hear PEX has made managing last-minute purchases easier and helped keep expenses organized with GL coding. It’s also great to know the setup process was smooth for your team. We appreciate your feedback about merchant acceptance, and based on your needs, Credit Expense might be a great fit for you. Please feel free to reach out to customersuccess@pexcard.com to learn more.

Verified User in Real Estate
AR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"PEX Cards Simplify Last-Minute Needs, but Month-End Reconciliation Is Tedious"
3.5/5
What do you like best about PEX?

All of our managers and maintenance leads have a PEX card which makes last minute property needs simple. Review collected by and hosted on G2.com.

What do you dislike about PEX?

Reconciliation at month end can be tedious. We use RealPage’s OPS to reimburse and it takes too long to fund. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

We're glad to hear PEX helps your managers and maintenance teams quickly handle last-minute property needs without relying on cash or personal reimbursements. We also appreciate your comments about month-end reconciliation and funding with RealPage OPS. We'd love the opportunity to learn more and see if we can help streamline your workflow. Given you provided your review anonymously, please reach out to adminsupport@pexcard.com, we'd be happy to review your process and explore ways to improve your experience.

Kim J.
KJ
Kim J.
Finance administration
Small-Business (50 or fewer emp.)
"Great Transaction Dashboard with Customizable, User-Friendly Reporting"
5/5
What do you like best about PEX?

The dashboard I use to view transactions and see who charged what is great. I can run reports and customize it to be user-friendly. I’m just starting to add Tags so I can delegate charges to different departments. Review collected by and hosted on G2.com.

What do you dislike about PEX?

There is nothing I dislike at this point. Very customizable. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thanks for the review. Glad to hear the dashboard and reporting are giving you clear visibility into spend. Tags are a great next step and will make it even easier to track expenses by department or project. Also great to hear PEX is helping your technicians in the field while keeping everything visible in real time. If you want help optimizing Tags or reporting, we’re always here to help.

LT
Leah T.
Finance Director
Small-Business (50 or fewer emp.)
"Effortless to Use with Excellent Reports and Seamless Integration"
4.5/5
What do you like best about PEX?

I appreciate how easy it is to use, as well as the quality of the reports it generates. I also like the way it integrates smoothly with accounting software. Review collected by and hosted on G2.com.

What do you dislike about PEX?

I really wish the physical cards offered cash back benefits, instead of limiting this feature to just the virtual cards. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thanks so much for the thoughtful review and for calling out the ease of use, reporting, and accounting integrations. We are glad PEX is helping simplify card management, visibility, and reconciliation for your team.

On the cash back point, we wanted to clarify that our Credit Expense product does offer rebates on both virtual vendor cards as well as physical team member cards. If you are interested in learning more about Credit Expense and if it is a good fit for your use case, feel free to reach out to customersuccess@pexcard.com to set up a quick conversation or demo.

See how PEX improved
Verified User in Entertainment
AE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Easy, User-Friendly Apps and Online Interface"
5/5
What do you like best about PEX?

The ease of the apps, online interface and user friendly experience. Review collected by and hosted on G2.com.

What do you dislike about PEX?

I have just started utilizing this at our company two months ago so I have yet to run into any issues! Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

We’re so glad to hear that the PEX app and online experience have been easy to use and user-friendly from the start. It’s especially great to know PEX is saving you time by simplifying expense reimbursements and reducing manual processes.

Miriam M.
MM
Miriam M.
Expectant/Birth Parent Counselor
Individual & Family Services
Small-Business (50 or fewer emp.)
"Clear Visibility Into Spending, Right When It Happens"
5/5
What do you like best about PEX?

I am able to see where the money is being spent and when. Review collected by and hosted on G2.com.

What do you dislike about PEX?

When there is a negative amount in account. Card should not allow overdraft. Review collected by and hosted on G2.com.

Response from Zach Reichenberger of PEX

Thanks for sharing this. We are glad to hear the real time visibility into where and when spend occurs has been helpful and that PEX is reducing the need for checks.