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Perkbox Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Perkbox, appreciating its intuitive design and seamless integration with existing systems. (73 mentions)
Users love the variety of rewards and perks, enjoying significant choices and high-quality brand benefits. (69 mentions)
Users love the comprehensive perks and discounts provided by Perkbox, enhancing employee satisfaction and engagement. (39 mentions)
Users value the fantastic recognition features of Perkbox, enhancing employee engagement and wellbeing seamlessly. (30 mentions)
Users appreciate the wide range of perks and intuitive platform that enhance employee engagement and morale. (29 mentions)
Users wish for more points to spend, finding the current point system confusing and limiting for rewards. (19 mentions)
Users are often disappointed by poor offers and limited selections, finding better deals available elsewhere. (14 mentions)
Users find value uncertainty with Perkbox due to inconsistent discounts and complicated rewards systems in the UK. (11 mentions)
Users find Perkbox to be expensive compared to alternatives, leading to dissatisfaction with certain benefits offered. (10 mentions)
Users feel there is an insufficient points system for perks, limiting access to beneficial wellness content. (9 mentions)

5 Pros or Advantages of Perkbox

5 Cons or Disadvantages of Perkbox

Perkbox Reviews (366)

Reviews

Perkbox Reviews (366)

4.5
366 reviews
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CH
Chris H.
Operations Admin
Small-Business (50 or fewer emp.)
"A Great Employee Benefits Platform That Our Team Actually Uses"
5/5
What do you like best about Perkbox?

Perkbox has been a fantastic addition to our employee benefits offering. The platform is easy to use, provides a wide range of discounts and perks, and has been well received by our team.

Things i like the best are:

Wide range of discounts and benefits

Easy-to-use platform

Strong wellbeing and employee engagement features

Minimal administration required

Responsive customer support Review collected by and hosted on G2.com.

What do you dislike about Perkbox?

While Perkbox offers a fantastic range of benefits, one area for improvement could be the customization options for perks. Sometimes, the available perks may not align perfectly with the specific preferences or needs of all employees. Additionally, occasional technical issues or delays in redeeming certain perks can be a minor inconvenience. However, these are relatively small drawbacks compared to the overall positive impact Perkbox has on our company. Review collected by and hosted on G2.com.

Martina W.
MW
Martina W.
Business Operations Manager
Mid-Market (51-1000 emp.)
"Perkbox Makes Saving Money Easy with Great Wellbeing Resources"
5/5
What do you like best about Perkbox?

I like the variety of benefits that Perkbox offers. It is also a really easy platform to use. I've managed to save money on everyday purchases and I also like having access to the wellbeing resources and regularly use them. Review collected by and hosted on G2.com.

What do you dislike about Perkbox?

The fact that sometimes I forget I can use it until after I have made a purchase that I could have saved money on! Review collected by and hosted on G2.com.

Nicola W.
NW
Nicola W.
Human Resources Manager
Mid-Market (51-1000 emp.)
"Great platform, our employees save money and improve wellness"
4.5/5
What do you like best about Perkbox?

The vast range of discounts available to me and the ease at which the discounts are obtained. Review collected by and hosted on G2.com.

What do you dislike about Perkbox?

I think there have been good improvements to the app/platform for speed of use however, sometimes when purchasing a voucher there are quite a number of clicks to go through. I often purchase at the till so if there's a way of making this quicker that would be great! Review collected by and hosted on G2.com.

Marie Rose W.
MW
Marie Rose W.
Business Administrator
Mid-Market (51-1000 emp.)
"Everything in One Place: Wellbeing, Recognition, and Perks That Truly Help"
5/5
What do you like best about Perkbox?

You have everything in one place, from wellbeing to recognition and of course the huge choice of perks which come in so handy with the cost of living Review collected by and hosted on G2.com.

What do you dislike about Perkbox?

Nothing, so far in all my use I have not found a part that is dislike Review collected by and hosted on G2.com.

SB
Samantha B.
People Assistant
Small-Business (50 or fewer emp.)
"Great Range of Perks and Free Wellbeing Resources"
4/5
What do you like best about Perkbox?

I enjoy the range of perks available and the free wellbeing resources. Review collected by and hosted on G2.com.

What do you dislike about Perkbox?

Some of the most popular perks have gone, such as Caffe Nero, which caused a bit of disengagement from our staff team who used this perk a lot. Review collected by and hosted on G2.com.

Jane R.
JR
Jane R.
Systems Manager
Enterprise (> 1000 emp.)
"Quick, Easy Supermarket Gift Cards That Help You Save"
5/5
What do you like best about Perkbox?

Love the supermarket gift cards available on Perkbox, so quick and easy to get, and you save money too, and then perfect to use when you go shopping, just flash the gift card at the till. Review collected by and hosted on G2.com.

What do you dislike about Perkbox?

Would be nice if you could pre-load card details prior to shopping if you don't use Google Wallet etc. always recommend doing an on-line transaction first as your cards details will be taken at that point. Review collected by and hosted on G2.com.

Peter E.
PE
Peter E.
Head of Learning and Development
Mid-Market (51-1000 emp.)
"Intuitive Platform with Great Perks, Needs Enhanced Integration"
4.5/5
What do you like best about Perkbox?

I like how Perkbox gives a huge range of perks, discounts, and freebies. It's a really easy-to-use and intuitive platform that the staff can navigate very easily. Managers can also see the feedback that's being shared within their teams. It's also been very straightforward to set up, with a very easy process for new starters, and allows us to set the right access levels. Review collected by and hosted on G2.com.

What do you dislike about Perkbox?

I think it does work very well. Of course, I would always like more variety when it comes to the discounts. The couple of the processes are a little bit clunky in the fact that you have to buy reward cards and then, vouchers, so that can be a little bit clunky. Also, I like it to be integrated with some of our platforms to increase visibility on what they're doing as well because the managers can see the kudos and the congratulations and thank yous, if they log in to the platform. I'd just like that to have a little bit more visibility if it were integrated with Teams or something like that. Review collected by and hosted on G2.com.

Emma C.
EC
Emma C.
HR Administrator
Mid-Market (51-1000 emp.)
"Great Supermarket Gift Card Selection"
4/5
What do you like best about Perkbox?

it has most supermarkets available to buy gift cards, which is where people usually spend the most money weekly. Review collected by and hosted on G2.com.

What do you dislike about Perkbox?

its sometimes hard to find shops/products you are looking for.

its a shame you cant transfer points into gift cards for all places where you buy vouchers for, for example m&s.

i feel there isnt enough variety of places to shop/spend your points Review collected by and hosted on G2.com.

Ella G.
EG
Ella G.
Group Business Operations Director
Small-Business (50 or fewer emp.)
"Great Range of Options, Discounts, and Flexible Points"
5/5
What do you like best about Perkbox?

I like the range of options and discounts and also the flexi points Review collected by and hosted on G2.com.

What do you dislike about Perkbox?

I actually find it really easy to use as admin and user. Although some people seem to find it harder to use or not so natural to check there first. Review collected by and hosted on G2.com.

AC
Alya C.
HR Assistant
Mid-Market (51-1000 emp.)
"Big Savings Across a Wide Range of Brands"
4/5
What do you like best about Perkbox?

Saving money on a wide range of companies - from food to shoes Review collected by and hosted on G2.com.

What do you dislike about Perkbox?

When the site is down, we are not aware. Gift cards have been purchased but then unable to use when the system goes down. We could have emails to advise when the site is down or being worked on like a bank Review collected by and hosted on G2.com.