Perk (formerly TravelPerk) Reviews & Product Details

The app is particularly useful and the map view when booking is nice too Review collected by and hosted on G2.com.

It can take an extraordinarily long time to book train tickets in the UK, significantly slower than other apps like trainline etc

There's always a push to buy perk insurance/cover/idk what it is for totally inappropriate things like a £10 train ticket

it doesn't always suggest the best pricing for flights e.g. it will suggest a ticket that is £500 more that has free seat selection but seats are less than £100 each way (i know that's not perks fault, but would expect it to not suggest that perhaps?) Review collected by and hosted on G2.com.

How easy it is to book hotels and trips. Review collected by and hosted on G2.com.

I did not use it that much for now but for now not anything disliked. Maybe the fact that we were out of policy for a train ticket in 1st class x3 cheaper than flight ticket in our company but maybe that is not related to you Review collected by and hosted on G2.com.

The user interface is friendly and I dont have to pay for the travel fees first Review collected by and hosted on G2.com.

Sometimes the options I get are more expensive than from Booking.com Review collected by and hosted on G2.com.

I use Perk to book flights and stays when traveling for work. I like finding the best connections and prices for flights and getting help choosing hotels close to the office with specific filters. The app is good, and I find the website easy to navigate with simple sorting and filter options. I appreciate the excellent support team, who have assisted me with rebooking and flight cancellations. I also liked how easy the initial setup was. Review collected by and hosted on G2.com.

Site information being up to date. I had a few occasions when the flights were changed but the updated info was not reflected on the website, I had to ask support. Review collected by and hosted on G2.com.

I really appreciate the user interface; it's great and very easy for team members to use. I like that we're able to get competitive rates on flights, so it feels like we're not compromising on costs. Being a charity, getting competitive pricing is crucial for us. I also appreciate their responsiveness, as we always receive very quick responses when we have questions or need help with hotel bookings for off-site events. It's also great that the platform's set up process was very easy and straightforward, with no problems during onboarding, making it super simple to teach the team how to use it. Review collected by and hosted on G2.com.

When we started using Perk, booking trains was not as competitive as booking flights. It was usually possible to get fares that were much better on different websites, so if the prices seemed high on Perk, we encouraged team members to check other websites and book directly for reimbursement, which was an extra step. Another minor challenge was that sometimes somebody would book a flight, and by the time it was approved, the flight was no longer available. This required additional coordination, which was kind of frustrating because it's one of the main problems Perk solves for us, but it doesn't happen all that often. Review collected by and hosted on G2.com.

I like how Perk brings business travel booking and management into one place. It makes it easy for me to compare flights and hotel options, keep itineraries organized, The platform is straightforward to navigate, and having travel details and bookings centralized saves time, especially when managing multiple work trips. Review collected by and hosted on G2.com.

Overall, my experience has been positive Review collected by and hosted on G2.com.

I like that with Perk, I can see where my coworkers are staying, so we can stay in the same hotel and not have hotel breakfast alone. The map functionality to find hotels in a specific location is really useful. The initial setup was extremely easy; the admin created my account, and I could purchase tickets and add luggage and passport information right away. Review collected by and hosted on G2.com.

I literally had to buy a new phone because Perk stopped supporting my older phone. Using the mobile web is kind of a hassle. Because the app is so great, it was hard to downgrade to web. Review collected by and hosted on G2.com.

I like that Perk(formerly TravelPerk) provides a proper audit trail of spend and makes it easy to allocate costs to different cost centers. It offers very clear approval lines, ensuring that bookings require manager approval, which streamlines our processes. I appreciate the flexibility of being able to review and approve expenses that break the boundaries. The feature that allows searching personal policies for booking is quite beneficial. Perk(formerly TravelPerk) automates a lot without the need for meetings or conversations, enabling one-click approvals for multiple bookings, which is a huge time-saver. It also auto applies preapproved discounts and deals with hotels, eliminating the need for manual email negotiations. The setup of Perk was simple, and it's evolved with us since the TravelPerk days. The changes in policy features were really cool and easy to upload. I appreciate how it integrates with Xero to help with accounting. Having about 500 people in the company, Perk has been super useful, especially during our annual trips. It's nice that Perk has continued to be useful over time, providing insights into booking trends and maintaining agreements with partners. Review collected by and hosted on G2.com.

I do think that the fact that we are a South African based company and it works in euros does make it quite uncomfortable. I mean, it does have a rand conversion, but it's never as clear as the euro ones or the pricing fluctuates a bit more on the rand one, which is weird. I've seen it a couple of times. The other bit is the multi booking and the ability to be able to book multiple bookings, but if people are staying different days, different times under one booking, to be able to do that. So custom per individual, that would make it a lot easier because currently, if you do that, you have to do each booking individually instead of doing a group booking. And getting the benefit of a group booking. I would say those are the biggest things that have been a bit frustrating from my side. Review collected by and hosted on G2.com.

I like being able to see the whole itinerary in one go and book everything at once, like the train, airport, hotel, taxi, and the return leg. The automated onboarding process was also very easy for me. I just had to input my passport number and a few loyalty numbers to accumulate points, which was really easy. Review collected by and hosted on G2.com.

Maybe, some of the transparency around pricing changes, but, obviously, they can't control that as much because that's airlines changing it. But sometimes when I go to check out, like, a few times, in the space of five minutes, the airline fare has expired. We need to go through the whole process again. Very irritating, but it is what it is. Review collected by and hosted on G2.com.

Ease of Booking, modification and cancellation. Email interface and communication Availability of agents who pick up the modification activity in real time Review collected by and hosted on G2.com.

I have not come across any downside. The platform is easy to use and all features are satisfactory. Review collected by and hosted on G2.com.