Perk (formerly TravelPerk) Reviews & Product Details

I enjoyed using Perk to book my work trips because it's like its own skyscanner but everything is charged directly to the company. No need for me to book, justify myself, get refunded at the end of the month etc. it's very simple to use for sure.

As a user, I was able to book a couple of trips to Vilnius where our engineering is without any bugs, or issues.

The tutorial / onboarding screen at the start was very intuitive. Review collected by and hosted on G2.com.

So far, none. It’s very simple to use, and it does a straightforward job.

I think it would be good if it used AI to recommend optimal ways to save your company money. Review collected by and hosted on G2.com.

Having a dedicated account manager has been incredibly valuable, particularly for overall travel program management, industry insight, and vendor connections. The Perk support team has also been fantastic to work with: consistently prompt, professional, and thoughtful in their approach. Every agent I’ve interacted with has taken the time to prioritize requests and follow through until each issue is fully resolved. I truly appreciate the level of care and responsiveness they bring, especially knowing the volume of requests they handle daily. Review collected by and hosted on G2.com.

At times there can be a slight delay between airline systems and the platform syncing reservation details. Because of this, we occasionally confirm booking information directly through the airline’s app first to ensure everything is reflected correctly. While this hasn’t created major issues, closer synchronization between airline systems and the platform would make the experience even smoother. Review collected by and hosted on G2.com.

In the past I highly appreciated the support if necessary: When requesting an Airbnb or in case something goes unexpectedly, the chat and also the phone support were very reactive, friendly and helpful. In addition I once searched for a function I could not find (I believe cancelling the hotel reservation in a flights+hotel booking, without cancelling the flights) and the AI actually gave a very good answer and could do it for me without human intervention. Review collected by and hosted on G2.com.

Least helpful is the limit in connections one can choose. Flights: I miss the flight+train option that Lufthansa offers. Trains: For connections with one change, only a fraction of the actual connections is proposed by Perk. Review collected by and hosted on G2.com.

It’s very easy to use, and the added app integration makes the check-in process much smoother.

I’ve also had to use the support option to add a less well-known railcard, and it was added very quickly.

The suggested routes using AI are a great feature, as it can surface better options for your trip.

I also find the way it displays costs really helpful. In particular, the “remove out of policy” option means the price shown is limited to what you can actually book. Review collected by and hosted on G2.com.

Performance can sometimes be a bit slow, but unless you’re really in a massive rush to book, it’s not really a problem. Review collected by and hosted on G2.com.

It’s very easy to coordinate transportation for my crew, and it saves a lot of time when comparing options, which is the most important part for me. It also helps me save money, and the integration with National lets me use my ID to access our corporate prices. It’s been especially helpful when I need to cancel flights, and the chat support does a good job accommodating my needs. Review collected by and hosted on G2.com.

When I’m booking last-minute, it takes a long time for my booking to get approved, and I end up having to call, which isn’t very helpful. Review collected by and hosted on G2.com.

It is very easy to use and access, regardless of the country. Review collected by and hosted on G2.com.

At times, the process can be a bit confusing to follow, especially when it comes to understanding dates and times. Review collected by and hosted on G2.com.

The UX/UI design and overall visual presentation of the website where you book. it is ok to give the employees inside the company autonomy and avoid a lot of manual bookings. Review collected by and hosted on G2.com.

When I want to cancel or modify a booking, I want to be able to see all the options and do it directly. The app does provide those options, but sometimes the hotel doesn’t allow cancellations, and having an intermediary can be frustrating at times. Review collected by and hosted on G2.com.

The app and website are self-explanatory and easy to use, with a straightforward layout that makes it simple to find what I need. Review collected by and hosted on G2.com.

Sometimes they don’t have availability at hotels that I can still find if I book directly. I’ve also noticed occasional discrepancies in flight prices compared with booking direct. Review collected by and hosted on G2.com.

I really like Perk's great UX. It's super easy to use, very responsive, and clear in how it's laid out. The flight and accommodiation choices provided are really good, and I'm able to filter and compare easily to find which options work best for me. It allows me to organize my time better by filtering by the right location or the ideal time of a flight. The initial setup was really easy, and the functionality is very accessible. Review collected by and hosted on G2.com.

I would like to have a tool where I can directly compare (side by side) the flight pricing and departures/arrivals on different days. Review collected by and hosted on G2.com.

I like that Perk(formerly TravelPerk) is very easy to use. The UI is fresh and intuitive, making it a breeze to navigate. It's straightforward to use, especially compared to older platforms that are hard to manage. This usability really saves me time when getting travel plans set up. I can quickly get the necessary authorizations and manager approvals, which makes the whole process pretty efficient. Additionally, the initial setup is super easy; I just log in, select my destination and hotel, and send a message to my manager. The whole experience with Perk is really good. Review collected by and hosted on G2.com.

I think the filters could be improved. Whenever I use a filter, I don't get the right hotels or the stays that I want. Review collected by and hosted on G2.com.