Perk (formerly TravelPerk) Reviews & Product Details

I recently started using the Perk app. Previously, I had to book my own travel and hotels, submit an expense claim, and then wait to be reimbursed in my next salary.

Now, I don't have to worry about submitting or forgetting expense claims. I simply open the app, search for travel or hotels that are within the company's policy, and make the booking. The request is sent for approval, and once it's approved, everything is taken care of - no more expense claims. Review collected by and hosted on G2.com.

I like almost all of the features, but there are a couple of minor issues. For example, adding tickets to my Android Wallet from the app doesn't work.

Also, I previously used Trainline for train travel, and it provided real-time journey updates and information about delay refunds. Those features seem to be missing from the current Perk app. Review collected by and hosted on G2.com.

I am very satisfied with Perk. It is an extremely fast and reliable tool, and that makes daily travel management much simpler and frictionless. The platform responds swiftly even during peak demand times, maintaining a consistent experience.

It also stands out for its ease of use and the efficiency of its processes, which allows me to save time on comparisons, bookings, and incident management. In my experience, it is a solid and well-optimized solution for teams that need speed and confidence in their operations.

Overall, I consider it a highly recommendable tool for any company seeking efficiency and reliability in corporate travel management. Review collected by and hosted on G2.com.

In general, the experience is very positive, although there are some aspects that could be improved. For example, the resident discount on islands is not automated, which requires it to be managed manually and adds unnecessary friction to the booking process. Review collected by and hosted on G2.com.

The support team, clearly. Recently they literally saved my day with an issue with the hotel check-in. They worked proactively to ensure I had a place to stay that night. Also as a bonus, Perk has a Cloud AI connector, useful for integrations. Review collected by and hosted on G2.com.

About pricing, it varies on a case-by-case basis. In some instances, the rates are better than those offered directly by the airline or hotel, while in others they may be higher. Review collected by and hosted on G2.com.

I like using Perk (formerly TravelPerk) to buy tickets that my company pays for because it helps me find the tickets at a convenient price. I also appreciate the functions that allow me to see colleagues' travel plans, which helps me meet them at job events. It's pretty straightforward to use—just input where you're leaving from and where you're going, and it shows you ticket options from various airlines. Plus, the initial setup was quite easy, which was just a matter of activation. Review collected by and hosted on G2.com.

Sometimes not all the fares are covered, so you have to check with external prices on other websites. Maybe there could be suggestions of other external companies. Review collected by and hosted on G2.com.

I like the design and how easy it is to use. It’s very user-friendly, without any complicated clicks or interactions. I also like the integration that allows the user to book everything from one place, and being able to customise a trip name is a nice touch. Usually it’s fast, and I didn’t face any lag. Regarding the price, it’s decent—better than most platforms. I also like the support: they immediately email you, or ask to send the money back in case of a delay. One thing I’d like to see more of is AI integration. Review collected by and hosted on G2.com.

Sometimes the flight prices are quite a bit more expensive. Review collected by and hosted on G2.com.

It consolidates all travel options, allows for classification and control, thereby facilitating management and administrative tasks Review collected by and hosted on G2.com.

The limitations with suppliers and the lack of immediate recognition of some hotel establishments when they are not large chains. Review collected by and hosted on G2.com.

There are a two things that I like about Perk:

Ease of use. The UX is impressive.

The support is probably the best I have experienced in 25 years of travel. Review collected by and hosted on G2.com.

I find the pricing a little high. As budgets are strained, I find that prices going direct are better - but... saying that, you pay for what you get. And the service is impressive, so the 'fee' is expected. Review collected by and hosted on G2.com.

Easy search, real prices (mostly), possibility to filter in the search, Review collected by and hosted on G2.com.

1) Ouigo is missing on the trains. 2) Especially in flights, not being able to search for more days (for example +/- 1 day; +/- 2 days, it would be good to see the travel options to a destination for an entire week for example); 3) You cannot group all the purchases of a "trip" as if it were a folder or repository; the only way to group it is by buying it at the same time, which is often not possible; 4) That it is not possible to change the name of a "trip" or purchase already made; this is absurd because the purchase already has an associated ID, the name you give it yourself is not necessary and is only for your own use. Review collected by and hosted on G2.com.

I like the ease of use of Perk (formerly TravelPerk) and its clear view. The system works very similarly to other platforms, which makes it easy to use. It also helps me with easy and simple billing, so I don't have to be gathering invoices from multiple providers. Additionally, I can review invoices and ongoing trips without complications. The initial setup was also very easy. Review collected by and hosted on G2.com.

I find it practically impossible to speak with an agent by phone to manage last-minute changes. The phone service is not good, and when you try to make changes to flights or last-minute reservations, the system is too slow and fails to book if there are few seats. Through the chat, they tell you to do it by phone, but it's impossible to talk to someone, or you have to wait so long that you end up missing the flight. Review collected by and hosted on G2.com.

Perk makes booking business trips completely hassle-free. The interface is intuitive, and comparing flights, hotels, and rail options side-by-side saves a ton of time While I don't manage our account subscription directly, the value provided in time saved is huge. Having flights, hotels, and rail bookings under one roof—combined with automated policy approvals and centralized corporate billing—saves our team hours of admin work and expense reporting per trip. That convenience alone makes it worth the cost. Review collected by and hosted on G2.com.

We lost the option to see which hotels another team member book for the same Event. Review collected by and hosted on G2.com.