Perfect Venue saves me hours each week in correspondence with new and existing customers with message templates and easy to build proposals. Their customer service is super friendly and responds quickly, which is amazing. Their pricing is so much more affordable compared to other CRM options! Review collected by and hosted on G2.com.

Many aspects of Perfect Venue are built for large companies and restaurant-based venues, so it would be nice if there was an option for a simpler version for smaller venues! Review collected by and hosted on G2.com.

The customizable lead form is game changing, and the reports are super easy to filter to what you need. The Ai replies have saved SO much time. Overall im extremely happy with my decision to switch programs and go with perfect venue. I use it everyday. The transition was very easy, we didn't even need to do anything on our side, integrating into our website was easy. Our rep was very informed and answered any questions we had in ample time. Review collected by and hosted on G2.com.

I can't really figure out the booking system, meaning multiple days for one event. Review collected by and hosted on G2.com.

The onboarding and customer service is excellent. Each staff member who we spoke with, from demo, to onboarding, and active use, have been so friendly and knowledgable. The platform is pretty simple to use, and we started using it with new customers and existing customers within a week. I specifically like the ability to build an invoice in real time with the customer as details change. Review collected by and hosted on G2.com.

The ability to have multi-day events is not available. Each day has to be a separate event. The calendar integration only allows for one way communication, it would be great to share a calendar so that staff and management schedules could sync with event schedules. Review collected by and hosted on G2.com.

Very user-friendly interface. It is very helpful for us venues who are not just wedding venues, but host so many other different types of events as well. Review collected by and hosted on G2.com.

Honestly, I cannot think of anything at this time! Review collected by and hosted on G2.com.

Simple and easy to use. I didn’t need to pay someone to optimize my listing like I did other places. Review collected by and hosted on G2.com.

I don’t have any real *issues* but I will say I wish the AI was a little more interactive. That is very picky though as a whole its heads or tails above the rest! Review collected by and hosted on G2.com.

Perfect Venue has been a game-changer for us at The Ridge Event Venue! As a new venue, we needed software that was intuitive, efficient, and easy to navigate—Perfect Venue delivers on all fronts. The platform streamlines our booking process, keeps contracts and invoices organized, and simplifies communication with clients. It has made managing our events seamless and stress-free. Highly recommend for any venue looking for an all-in-one solution! The Customer support is awesome as well! Kelsey has been amazing to work with and has been super helpful as we are getting our booking software customized. Review collected by and hosted on G2.com.

We would love to see improvements in the calendar functionality, such as a dedicated 'tour only' option to better differentiate between tours and booked events. This would help streamline scheduling even further. Despite this, the software remains a valuable asset, and we highly recommend it to other venues! Review collected by and hosted on G2.com.

I like how PV is easy to use and intuitive. The user can set up what works best with their company and make changes very easily. The entire staff from Emily our sales rep to Allie and Kelsey are the best!!!! No question is too small for them. They are always happy to assist. I love the notes part on the software which helps the team. Being PCI compliant is also one of the greatest benefits. So glad I found them and would recommend them to anyone. Review collected by and hosted on G2.com.

Reporting- I wish the reporting would have the totals readily available for each of our locations or just one total f/b sales without exporting and using excel. This was a great feature on triple seat:( which I miss. Sales people always want to know if they are on the mark with their sales. I think you are working on that so hopefully we will see that in the future. A delivery fee would also be great as we use a delivery service. Review collected by and hosted on G2.com.

1. Very affordable

2. There are lots of features that allow you to customize the proposal forms & contracts, which aren't as readily available as other platforms.

3. Customer support is quick to get back to you.

4. They have a forum to request new features where other users can vote on. I had 2 of my requests turned into features, so the company cares about what their users want.

5. Easy to integrate with Google calendars

6. Love that I can assign tasks to others or myself and will be sent a daily email with my list of things to do.

7. Very easy to use and was easy to transition from old system. Review collected by and hosted on G2.com.

1. Wish there was better integration with Gmail. If a customer doesn't respond on the same thread, the emails do not show up in my PV inbox.

2. Wish there was a way for customers to send ACH through the system without having to log into their bank account. This is a frequent complaint from ACH clients. Review collected by and hosted on G2.com.

I like that Perfect Venue is user friendly and intuitive. The on-boarding process was great and easy to get in and started up. Review collected by and hosted on G2.com.

Some of the applications are not very smooth, and a bit clunky. Some glitches here and there that spoil the user experience. Review collected by and hosted on G2.com.

I absolutely love how easy and intuitive the system is and how Allie (our representative) is super helpful with any questions. I have been enjoying how easy it is to integrate with our Stripe and Google calendars. Review collected by and hosted on G2.com.

There are one or two items that the perfect venue does not yet have, mainly a difficulty making changes to all venues simultaneously. I have been told this is something that is being worked on. Review collected by and hosted on G2.com.