There are so many things it's hard to pick! The ease of use on the customer side is outstanding - it's so user friendly and really minimizes information they need to provide/work they need to do. On the back end, it is incredibly easy to stay on top of leads and communications generally, and the integration with Square was fantastic. Review collected by and hosted on G2.com.

I wish the reporting was a little easier to use directly in the dashboard/without exporting all of the data to review externally. Also the tracking dashboard gets a little wonky with tax inclusions. Review collected by and hosted on G2.com.

Having all of my venues consolidated in one place has been incredibly convenient. It allows every team member to easily access important documents, and I really appreciate how simple it is to switch between different locations. It's very user friendly. Review collected by and hosted on G2.com.

I find it frustrating that I have to sign into the app nearly every time I open it. Additionally, there are times when the app displays only a white screen, forcing me to restart it. Review collected by and hosted on G2.com.

Perfect Venue has an intuitive user interface and client portal, easing the event planning process for both sides of the party. This allows more time to secure more events. They offer a truly exceptional level of support as well. Review collected by and hosted on G2.com.

I currently haven't come across any negative problems with their platform or service. Review collected by and hosted on G2.com.

Very user friendly! I was able to learn the software within in a week and create a process for our restaurant events. The team was very helpful and extremely responsive any time I did have a question and when it came to creating our menus in the system. We were on a tight deadline, and the Perfect Venue team really came through with getting us all started. Review collected by and hosted on G2.com.

I wish it had more options for billing because we have to use a certain system to process our final payments. So maybe a little more diverse than just the Square options. I also wish the Open Table integration would go through to save me some work with blocking reservations on both platforms. Review collected by and hosted on G2.com.

One of the most well-designed pieces of B2B software I've come across. A breath of fresh air from a UI perspective. Review collected by and hosted on G2.com.

There are small things that I'd like to see improved, such as the ability to add different text to the forms we embed. Review collected by and hosted on G2.com.

This software has been great to grow and manage our events business. Additionally they have truly excellent support...and even have implemented potential feature suggestions over the years. Great combination of an a CRM / venue management platform, with numerous integrations. Review collected by and hosted on G2.com.

Nothing at this time, it's hard for one software to do "everything" though! Review collected by and hosted on G2.com.

I love how Perfect Venue organizes everything for our wedding venue, making it easy for all our staff and event managers to access information in one spot. The invoicing and proposal sharing features are really helpful too. Capturing payments directly through the CRM is a fantastic feature, saving guests from having to come back to the venue multiple times. Plus, the customer support is great and handles any glitches well. The initial setup was very easy with a small learning curve. Review collected by and hosted on G2.com.

I noticed slight glitches here and there, but customer support always handles them very well. Review collected by and hosted on G2.com.

Very user friendly and time saving platform Review collected by and hosted on G2.com.

wishing I can assign multiple people to a task Review collected by and hosted on G2.com.

I appreciate how organized everything is. Perfect Venue allows me to keep all my data and reports in one location, making it easy to manage planning and send emails to guests from the same platform. This not only saves me time but also ensures everything remains consistent. The customer support and sales team are also excellent. Review collected by and hosted on G2.com.

There are some features that I believe should be standard in any planning tool, but I appreciate that they make it easy to submit feature requests. Review collected by and hosted on G2.com.

How easy it is to integrate to our website. This makes the entire booking process more streamlined for the guest and myself to facilitate their booking. Customer service is incredible and timely and the entire team has been lovely to work with–from discovery to implementing the platform at my business. Ease of use is also high, and most features seem intuitive. I do use the platform daily on my computer and have not utilized the phone app as of yet. Review collected by and hosted on G2.com.

It would be nice to be able to block multiple dates at a time instead of one at a time. Being on the Premium Tier does not allow access to Enterprise Tier options that would be helpful–especially when there is a notification when a new feature is added (for Enterprise). As a smaller business, I cannot justify the cost to move to Enterprise as we already are paying for the platform, charges, etc. Review collected by and hosted on G2.com.