The Perfect Venue platform is incredibly user friendly, smooth and integrated. Onboarding was pretty straightforward and support emails were always answered promptly. There's a lot of ability to adjust settings and menu items to fit your particular organizational needs during set-up, as well as specific template emails. The proposal, BEO and invoice documents are nicely formatted as well. The payment platform seems very easy to use as well, although I am not currently able to use it due to my organization's restrictions (but I wish I could!) I really like that the email platform is connected to your email software, so you get notifications when someone contacts you through the platform, and the Perfect Venue calendar syncs with Google calendar, which is a must for my needs. Also love, love, love the reporting functions. Review collected by and hosted on G2.com.

One thing I could potentially use is the ability to create a scalable map of meeting rooms to use for room set design, although I recognize that is a complex piece of software to create and integrate. I would also like the opportunity for clients to alter certain menu items themselves (like number of coffee pots, etc.) Review collected by and hosted on G2.com.

Perfect Venue provides an easy to use, simplified process for Event Planners, Managers, Clients and Guests. They are committed to helping and understanding each restaurant's unique processes for building, contracting and executing events. Review collected by and hosted on G2.com.

The most difficult part of any platform is learning a new system - which is not unique to Perfect Venue, it goes for any new operating system. They make it easy! Looking forward to seeing this team grow! Review collected by and hosted on G2.com.

I think the user interface seamlessly presents functionality. Placement is intuitive, making options easy to find. It's also super simple to add new options such as menu choices or booking locations. In fact, I could set up our venue without any training! Review collected by and hosted on G2.com.

Not sure I dislike anything. Right now, I really think Perfect Venue needs to focus on getting email signatures coded with company logos. Without logos, the email signature lacks visual weight. Review collected by and hosted on G2.com.

I love love love the user-friendly interface and the transparency of each event step. I can easily see what communications have been done and what exact step each guest is in in the event planning process. Review collected by and hosted on G2.com.

The only thing that comes to mind is the need to link the event calendar to multiple separate outside calendars (google calendar, iCal, etc.). There is a way to do it now but it only connects to one, so if you have multiple restaurants it's hard to tell which events on your Google calendar are for which location. Review collected by and hosted on G2.com.

We love that all our event coordinators can see the communications. We can easily send template emails from our phones and get leads converted to sales so easily and quickly. Being able to add our own fields has been very helpful as well. That was something vital to us. Review collected by and hosted on G2.com.

I wish there was a way to track customers better like a CRM software. Sometimes the mobile version is finicky as well, but overall it as drastically improves our operations. Review collected by and hosted on G2.com.

I love that this platform covers everything from venue management to sending invoices and getting paid by the customer under one roof. I have never encountered such an all-rounded platform that attends to all your needs when planning an event. I must say that the team that worked on this platform gave it a lot of thought, and they had us, " the users," in mind throughout the development. I enjoy using this platform, and it has made my work straightforward. Review collected by and hosted on G2.com.

I have not encountered any issues using this platform, and it's been a year. It has worked very well for us, and whenever we have any problems, they always handle them immediately so that we can continue with our businesses. Review collected by and hosted on G2.com.

This app has made a massive difference in how I manage our business. It is fantastic to receive my leads in the system and track where each is at with the click of a button. One of my favorite parts is the templated emails, where I can send information to clients from my phone with a few simple clicks! It has saved me a great deal of time! Any questions I have had are responded to very quickly and the people are always so pleasant! Review collected by and hosted on G2.com.

Honestly, I have not found anything at this point. Their service has been excellent, and any questions are answered quickly! Review collected by and hosted on G2.com.

The professional BEO's and proposals with ability for clients to make payments, the retention of their cc information to be able to refund or pay with ease. Review collected by and hosted on G2.com.

I would like to see the timeline and the notes sections have the ability to bullet a list vertically similar to the internal notes instead of one long horizontal line. Review collected by and hosted on G2.com.

The platform is so simple and easy to use you only need a few minutes to understand your way around and fully understand how everything works. It is very user-friendly with a modern design, and it feels good to use the platform.

When it comes to invoicing, say no more. It is straightforward to send and update invoices, you can also request a deposit payment, and once the event is over or even before, you can schedule the next charge. I mean, guys, you should try this platform out am very sure it will solve your problems. Review collected by and hosted on G2.com.

I have not experienced any downsides while using the platform. All I can say is that the support team is always there to help out whenever we have an issue or need assistance in one way or another. Review collected by and hosted on G2.com.

It has saved time for our Sales team and makes the booking process very smooth. Review collected by and hosted on G2.com.

The layout of the BEOs could more visually appealing, organized and easier to follow. We would like for the option to disable the payment button as we do not curently use Perfect Venue for payments. Review collected by and hosted on G2.com.