The best thing about Peoplebox AI is the customer service: very prompt responses and very satisfactory resolutions to all the questions that were asked. Overall, it's really good. From a tool perspective, the best thing that I like about it is the fact that, for every OKR, we can see how it has moved through the quarters or through the months on the homepage itself. From a pricing perspective also, Peoplebox is one of the most economical tools out there in the market. Review collected by and hosted on G2.com.

A few features in the tool can be improved: - For example, against each OKR, instead of just showing an icon of the owner, the full name of the owner is much better to have. - The report section could be improved because, during the implementation, we had to get a custom report built, and there were multiple back-and-forths to get that implemented. I think those two things that come to mind could be improved. Other than that, performance-wise, the UI is also very load-heavy. It takes a good amount of time for the entire dashboard to come up. As we open up all the OKR trees one by one, the more OKRs that get shown on the dashboard, the slower the UI gets. Those are a few things that could help. The last one is from an AI intelligence viewpoint: many more improvements can be brought in, especially with regards to summaries of all the check-ins and the overall performance overview of each track. All those could take the tool to the top in the market. Review collected by and hosted on G2.com.

I like the prompt assistance from the support team and the account manager at Peoplebox.ai. Whenever we get stuck, like with uploading OKRs or setting up the review system, their help is great. I also like the review system, especially the ability to perform 360-degree reviews. Setting up Peoplebox.ai was easy and that made it less stressful to start using it. Review collected by and hosted on G2.com.

I think Peoplebox.ai could be improved if we could customize the metrics section a little better. For example, when we choose the progress type as binary, we can't track it in milestones, or if a target is 'the lesser the better,' we can't have milestones for those. Review collected by and hosted on G2.com.

Easy to navigate to the features, reviews, reports flexibility and especially support from the Peoplebox AI support team. Review collected by and hosted on G2.com.

Very lower AI features in spite of AI being evolving on daily basis Review collected by and hosted on G2.com.

I love using Peoplebox.ai for our performance management as it helps us with our goal setting and quarterly cycles. It integrates our data and provides insightful reports, highlighting gaps and ways we can improve, which really eases our process. I also appreciate the fantastic support from the Peoplebox.ai team; they are always responsive and ready to help, even with the tiniest of issues. The quality of the data we receive from Peoplebox.ai is exceptional, and overall, everything seems perfect. Review collected by and hosted on G2.com.

nothing as of now Review collected by and hosted on G2.com.

Customizations and the prompt tech team. The team is really good at getting a feature updated Review collected by and hosted on G2.com.

The team is in India so sometimes there is a lapse in time difference but not a big issue Review collected by and hosted on G2.com.

User experience, navigation to goals, reviews, surveys and reports are direct approached Review collected by and hosted on G2.com.

Nothing as of now, its very user friendly Review collected by and hosted on G2.com.

The functionality that allows you to load company goals and individual goals, this allows me to track the progress of my goals and holds me accountable to achieving them Review collected by and hosted on G2.com.

Navigation isn’t always intuitive, especially when creating a goal Review collected by and hosted on G2.com.

The PeopleBox team is really flexible regarding custom request. They work quickly and they solved all the requests we had so far. The system is easy to use and customer friendly. We can connect it with our HRM system to reach full data integration. Review collected by and hosted on G2.com.

The riporting part could be updated and provide more charts and customisable data. The ppt report creation part needs also some improvement. In our case, we have too long questions so the riport doesn't appear properly. Review collected by and hosted on G2.com.

Easy to use, Customer support is amazing, Customizable process Review collected by and hosted on G2.com.

AI can be better, certain challenges with the workflows Review collected by and hosted on G2.com.

From a data perspective, especially for admins and superusers, it seems to be quite effective. The reporting is not perfect but the dashboard gives a great oversight of the usability of the system. Review collected by and hosted on G2.com.

At times, the communication to participants looks like spam. It would be great if the communication would have a verified identifier, including a logo of the company, perhaps. Review collected by and hosted on G2.com.