The best thing about Peoplebox AI is the customer service: very prompt responses and very satisfactory resolutions to all the questions that were asked. Overall, it's really good. From a tool perspective, the best thing that I like about it is the fact that, for every OKR, we can see how it has moved through the quarters or through the months on the homepage itself. From a pricing perspective also, Peoplebox is one of the most economical tools out there in the market. Review collected by and hosted on G2.com.
A few features in the tool can be improved: - For example, against each OKR, instead of just showing an icon of the owner, the full name of the owner is much better to have. - The report section could be improved because, during the implementation, we had to get a custom report built, and there were multiple back-and-forths to get that implemented. I think those two things that come to mind could be improved. Other than that, performance-wise, the UI is also very load-heavy. It takes a good amount of time for the entire dashboard to come up. As we open up all the OKR trees one by one, the more OKRs that get shown on the dashboard, the slower the UI gets. Those are a few things that could help. The last one is from an AI intelligence viewpoint: many more improvements can be brought in, especially with regards to summaries of all the check-ins and the overall performance overview of each track. All those could take the tool to the top in the market. Review collected by and hosted on G2.com.
