Pemac CMMS Reviews & Product Details

Thanks Mario for your detailed feedback, which is greatly appreciated.

In relation to your specific concerns and queries;

o Multi-Site PO Approvals: An approver can be made visible across all sites as long as they have the required permissions within the system.

o Budget Management: The ‘multiple budgeting’ issue you raise has not been reported by any other clients, nor have we received change requests for this. However, thanks to your feedback we have raised this with our Product Council who will investigate the issue further and decide whether any updates should be applied to this area of the PEMAC Assets software. For a status update, please don’t hesitate to contact info@pemac.com

o Budget Screen: We are unaware of any issues regarding the speed when reaching a certain number of records. For specific product issues like this please contact support@pemac.com so we can investigate the issue, and ensure its not something that is internal to your organisation.

o Purchase Orders: Although the primary functionality with PEMAC ASSETS is maintenance management which includes spare parts, we have a number of other modules intended to complement maintenance functions such as Calibrations, Contractor Management, Forms including a Permit to Work Module in development. PEMAC ASSETS is not an ERP system but many of our clients choose to integrate their 3rd party ERP systems with PEMAC ASSETS through our API gateway, which allows them to seamlessly manage their purchasing activities. Please email sales@pemac.com if you are interested in learning more about the PEMAC Assets API Gateway.

o Bespoke Software: PEMAC ASSETS is a highly configurable off-the-shelf CMMS cloud-based software solution. As such, is intentionally designed to stay this way rather than becoming a bespoke system. We regularly review client change requests, and any changes deemed beneficial for the product as a whole are included in our product roadmap with the intention that they will benefit all PEMAC customers, while casuing little or no disruption. If you require any specific custom development, please email sales@pemac.com and we would be happy to review your requirements.

o Mobile App: While the main PEMAC ASSETS application is accessible through a browser on mobile device, the mobile application is intentionally designed to deliver the required functionality for users in the field. The ability to perform stocktakes directly on the mobile is currently on PEMACs product roadmap for inclusion in a future release.

Many thanks Charlotte for your excellent review and we greatly appreciate your detailed feedback.

In relation to your query about having a PEMAC Assets manual or guide, a 'one size fits all' approach can be challenging as most of our clients are unique in how they use PEMAC software to manage their various business requirements.

However, PEMAC understands the importance of having standardised operating procedures in place for efficient and effective maintenance management. Therefore, we offer a Standard Operating Procedure (SOP) service to our clients to help them develop and implement SOPs for their maintenance operations. PEMAC's SOP service also includes the development of SOP documents which clients can include within their maintenance operations.

If this is something you are interested in learning more about, please contact us at info@pemac.com and I would be happy to send you more in

Many thanks Billy for your review and we greatly appreciate your feedback.

As you rightly say, asset and maintenance management systems do require some level of resource dedication to setup and manage, particularly at implementation and the early stages of adoption throughout an organisation.

PEMAC has recently launched a range of CMMS Optimisation services to assist clients that require additional support in terms of setup and management of a new CMMS.

If you would like to learn more about these services, please don't hesitate to contact us.

Many thanks Farhad for your review and we greatly appreciate your valuable feedback.

PEMAC Assets CMMS is continuously being upgraded and enhanced by our product development team via new releases. While we endeavour to ensure that updates are applied as smoothly and seamlessly as possible, we acknowledge that occasionally there can be some temporary bugs or glitches to certain elements of the system.

We would always ask our clients to contact thE PEMAC Support team and report any issues they are experiencing so we can address these as a matter of urgency. Please refer to our contact page where you can reach out to us via our online form, email address, office phone number, or chatbot.

Many thanks Jason for your review and we greatly appreciate your valuable feedback.

Many thanks Alma for your review and we greatly appreciate your feedback.

In relation to your comment regarding the need to save items to a server before embedding as a work history attachment, please be aware of the following:

PEMAC ASSETS can attach a file to a work history that is stored locally on the device such as a computer or mobile device, or is available via SharePoint. The system can also add a photo directly from a mobile device camera while updating a work history or work request.

However, if this approach does not work as well as you would like, please do not hesitate to contact support@pemac.com where we would be very happy to work with you and your team to see if we can put a solution in place.