Support is super helpful and responsive. They take feature requests and do their best to accomodate. Review collected by and hosted on G2.com.
Dashboard does not have quicklink reports. Review collected by and hosted on G2.com.
Unfortunately, this 'what do I think is most helpful' section is going to stay blank. I highly recommend looking elsewhere. Review collected by and hosted on G2.com.
They've turned off the ability to modify any address for a US resident limiting customers to only choose Canadian provinces. This was only found out because a prospect wanted to update his information and when we reached out to support they said other clients wanted it and this is an improvement!????
The paywall doesn't even fire correctly! Content leaked, modals not triggered correctly, bad technology.
The system breaks repeatedly. The product/account managers work separately from the 'platform' team and any bug fixes never get truly resolved.
The president provides reassurances he cares about the client satisfaction yet doesn't deliver on system functionality or timelines.
No accountability, little truth and sadly low competency based on working with them for 15 months. Review collected by and hosted on G2.com.
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