--- title: Payhawk Reviews meta\_title: 'Payhawk Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 903 reviews by the users' company size, role or industry to find out how Payhawk works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 903 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense ---

### Payhawk Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Payhawk's platform to be **intuitive and easy to use** , streamlining expense management efficiently. [(439 mentions)](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1337824&qs=pros-and-cons#reviews)

Users appreciate the **ease of expense management** with Payhawk, finding it simple and intuitive for tracking and approvals. [(222 mentions)](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1339120&qs=pros-and-cons#reviews)

Users appreciate the **excellent customer support** of Payhawk, noting fast and clear replies from a professional team. [(212 mentions)](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1338616&qs=pros-and-cons#reviews)

Users value the **time-saving capabilities** of Payhawk, appreciating its efficiency in managing expenses and reimbursements. [(167 mentions)](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1340409&qs=pros-and-cons#reviews)

Users appreciate the **simple and intuitive interface** of Payhawk, making expense management effortless and efficient. [(166 mentions)](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1338599&qs=pros-and-cons#reviews)

Users face **approval issues** with delayed requests and complex navigation in Payhawk's mobile app. [(58 mentions)](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1337888&qs=pros-and-cons#reviews)

Users face **missing features** that hamper usability, like complex navigation and lack of request tracking until approval. [(53 mentions)](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1339102&qs=pros-and-cons#reviews)

Users struggle with the **approval process** , finding it non-intuitive and difficult to track request submissions effectively. [(42 mentions)](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1339558&qs=pros-and-cons#reviews)

Users find the **limited customization** options in Payhawk challenging, impacting their ability to tailor the platform to specific needs. [(42 mentions)](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1339976&qs=pros-and-cons#reviews)

Users find the **card approval process confusing** and face issues with integrations and managing employee card changes. [(41 mentions)](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1340368&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Payhawk

##### 1. Ease of Use

Users find Payhawk's platform to be **intuitive and easy to use** , streamlining expense management efficiently.
[
See 439 mentions
](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1337824&qs=pros-and-cons#reviews)

See Related User Reviews

 ![R K B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "R K B.")
RB

R K B.

Mid-Market (51-1000 emp.)

4.5/5

"Expense submission after category selection."

What do you like about Payhawk?

I started working under expense category to submit my expense for Reimbursement. which liked me a lot in terms of uploading document and data field en

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Efficient, User-Friendly, and Packed with Value"

What do you like about Payhawk?

Payhawk makes spend management easy with its all-in-one platform for cards, expenses, invoices, and approvals. It’s intuitive, saves time with automat

##### 2. Expense Management

Users appreciate the **ease of expense management** with Payhawk, finding it simple and intuitive for tracking and approvals.
[
See 222 mentions
](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1339120&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Tommy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tommy G.")
TG

Tommy G.

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive UX, Perfect for Budgeting"

What do you like about Payhawk?

I like Payhawk for its excellent UX and find it easy to use. The collaboration features work really well, making teaming up on tasks straightforward.

 ![Shane C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shane C.")
SC

Shane C.

Mid-Market (51-1000 emp.)

4.5/5

"Streamlined and Easy way to Manage Work Expenses"

What do you like about Payhawk?

Recently, I’ve noticed how much smarter the platform has become with the introduction of AI features. The AI Agents, especially things like the Financ

##### 3. Customer Support

Users appreciate the **excellent customer support** of Payhawk, noting fast and clear replies from a professional team.
[
See 212 mentions
](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1338616&qs=pros-and-cons#reviews)

See Related User Reviews

 ![R K B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "R K B.")
RB

R K B.

Mid-Market (51-1000 emp.)

4.5/5

"Expense submission after category selection."

What do you like about Payhawk?

I started working under expense category to submit my expense for Reimbursement. which liked me a lot in terms of uploading document and data field en

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Efficient, User-Friendly, and Packed with Value"

What do you like about Payhawk?

Payhawk makes spend management easy with its all-in-one platform for cards, expenses, invoices, and approvals. It’s intuitive, saves time with automat

##### 4. Time-saving

Users value the **time-saving capabilities** of Payhawk, appreciating its efficiency in managing expenses and reimbursements.
[
See 167 mentions
](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1340409&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Tommy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tommy G.")
TG

Tommy G.

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive UX, Perfect for Budgeting"

What do you like about Payhawk?

I like Payhawk for its excellent UX and find it easy to use. The collaboration features work really well, making teaming up on tasks straightforward.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Efficient, User-Friendly, and Packed with Value"

What do you like about Payhawk?

Payhawk makes spend management easy with its all-in-one platform for cards, expenses, invoices, and approvals. It’s intuitive, saves time with automat

##### 5. Intuitive

Users appreciate the **simple and intuitive interface** of Payhawk, making expense management effortless and efficient.
[
See 166 mentions
](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1338599&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Efficient, User-Friendly, and Packed with Value"

What do you like about Payhawk?

Payhawk makes spend management easy with its all-in-one platform for cards, expenses, invoices, and approvals. It’s intuitive, saves time with automat

 ![Steve I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve I.")
SI

Steve I.

Small-Business (50 or fewer emp.)

4.0/5

"Effortless Expense Management with Flexible Control"

What do you like about Payhawk?

I find Payhawk easy to use for both end users and admins. I appreciate the simplicity in controlling, checking, and making changes. It only takes a fe

### 5 Cons or Disadvantages of Payhawk

##### 1. Approval Issues

Users face **approval issues** with delayed requests and complex navigation in Payhawk's mobile app.
[
See 58 mentions
](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1337888&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Friendly Customer Support That Stands Out"

What do you dislike about Payhawk?

I wish the approval workflows were visible. That said this might be a setting that’s outside of payhawk’s control.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Nice UI with Huge Potential—A Team That Listens and Implements Feedback"

What do you dislike about Payhawk?

It’s simple and efficient, which is inherently great, but it also forces us to bend some of our internal rules and processes a bit. Delegating or revi

##### 2. Missing Features

Users face **missing features** that hamper usability, like complex navigation and lack of request tracking until approval.
[
See 53 mentions
](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1339102&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Danielle H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danielle H.")
DH

Danielle H.

Mid-Market (51-1000 emp.)

4.5/5

"Easy expense tracking"

What do you dislike about Payhawk?

As we use Payhawk for 3 different entities with some employees working across all three entities, it would be helpful to have card names printed on to

 ![Kelli K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelli K.")
KK

Kelli K.

Mid-Market (51-1000 emp.)

4.5/5

"Instant Transactions and Flexible Admin Customization"

What do you dislike about Payhawk?

The only thing that isn’t my favorite is that the export doesn’t let me group transactions by employee. In our old system, we could group expenses by

##### 3. Approval Process

Users struggle with the **approval process** , finding it non-intuitive and difficult to track request submissions effectively.
[
See 42 mentions
](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1339558&qs=pros-and-cons#reviews)

See Related User Reviews

 ![R K B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "R K B.")
RB

R K B.

Mid-Market (51-1000 emp.)

4.5/5

"Expense submission after category selection."

What do you dislike about Payhawk?

I would say there’s nothing to dislike, just a quick suggestion. Once the document is updated, the data is captured correctly in terms of value, cu

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Nice UI with Huge Potential—A Team That Listens and Implements Feedback"

What do you dislike about Payhawk?

It’s simple and efficient, which is inherently great, but it also forces us to bend some of our internal rules and processes a bit. Delegating or revi

##### 4. Limited Customization

Users find the **limited customization** options in Payhawk challenging, impacting their ability to tailor the platform to specific needs.
[
See 42 mentions
](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1339976&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Tommy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tommy G.")
TG

Tommy G.

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive UX, Perfect for Budgeting"

What do you dislike about Payhawk?

better notifications

 ![Stéphane M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stéphane M.")
SM

Stéphane M.

Mid-Market (51-1000 emp.)

4.5/5

"Accelerating Financial Efficiency with Smart, User-Friendly Design"

What do you dislike about Payhawk?

The main aspect where Payhawk could enhance its offering is by introducing more advanced customization options for workflows and reporting. While the

##### 5. Card Issues

Users find the **card approval process confusing** and face issues with integrations and managing employee card changes.
[
See 41 mentions
](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1340368&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"THis is the best solution for check and control expenses that I ever tried"

What do you dislike about Payhawk?

And there's a new feature of travel management that I need to test. You can request a trip and the AI agent shares with you the best options.

 ![Danielle H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danielle H.")
DH

Danielle H.

Mid-Market (51-1000 emp.)

4.5/5

"Easy expense tracking"

What do you dislike about Payhawk?

As we use Payhawk for 3 different entities with some employees working across all three entities, it would be helpful to have card names printed on to

CT

Cassie T.

1/4/2026

"Efficient Expense Management Across Entities"

4/5

What do you like best about Payhawk?

I like that Payhawk runs across entities and countries, providing a one-stop shop for all my expenses. I enjoy the service, especially the AI agents for quick questions and the real person support for deep dives and onboarding. It's great to have a clear overview of all my costs without having to log into six different platforms. The initial setup from Payhawk's side was easy, which was a relief. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

On the mobile app, I have to switch between my 6 entities all the time. I would prefer, similar to the web portal, easier access to a button to switch between entities or just one overview in the dashboard where I can see all my entities in the app. Also, although the setup from Payhawk's side was easy, the KYC process took a long time. Review collected by and hosted on G2.com.

What problems is Payhawk solving and how is that benefiting you?

Payhawk manages our expenses across multiple countries, helping with administrative problems by automating manual expense processing. It also provides a clear, unified overview of costs, eliminating the need to log into different platforms. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

2/4/2026

"Nice UI with Huge Potential—A Team That Listens and Implements Feedback"

4.5/5

What do you like best about Payhawk?

It has a nice UI and a lot of potential. At times, it still feels like some functionality is missing; however, the team is very appreciative of feedback, and I’ve already seen several of our ideas implemented. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

It’s simple and efficient, which is inherently great, but it also forces us to bend some of our internal rules and processes a bit. Delegating or reviewing invoices can sometimes be hard to step into and adjust when we need to tweak something. We have a fairly complex organization with multiple verticals and business units, and we’re struggling a little to define the best approval logic. Review collected by and hosted on G2.com.

What problems is Payhawk solving and how is that benefiting you?

Spend management that provides a complete, company-wide view of spending, including (but not limited to) card spend, reimbursements, and “normal” bills and requests. It also includes efficient payment methods. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Hao W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hao W.")
HW

Hao W.

Mid-Market (51-1000 emp.)

4/28/2026

"Payhawk: The All-in-One Expense Management Solution"

4.5/5

What do you like best about Payhawk?

I like that Payhawk is an all-in-one platform for both payments and expenses, making everything easy to manage in one place. It's valuable to me because it supports multiple currencies such as GBP, EUR, and USD. I also appreciate that it's very easy to set up and integrates well with tools like Oracle Netsuite, ExactOnline, and Slack. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

some time it could be slow if there are a lot of transactions Review collected by and hosted on G2.com.

What problems is Payhawk solving and how is that benefiting you?

I use Payhawk to automate expenses and payments in one platform, supporting multiple currencies like GBP, EUR, and USD. Review collected by and hosted on G2.com.

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Response from Raquel Orejas of Payhawk

[Editedit](https://www.g2.com/survey_responses/payhawk-review-12703635/official_response/edit)

We're glad to hear that you find Payhawk's all-in-one platform and multi-currency support valuable. We're continuously working to improve our platform's performance, and we appreciate your feedback about the speed of transactions.

Validated ReviewerIncentivizedSource: Seller invite

 ![Irina I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Irina I.")
II

Irina I.

Senior Finance Associate

Small-Business (50 or fewer emp.)

10/10/2025

"Fundamental change of AP processes for our organisation"

5/5

What do you like best about Payhawk?

The software is easy to use and intuitive, with a clear layout. It offers various modules and options that allow you to customise the process flow and the fields you use. I also appreciate the ongoing improvements and the addition of new features to the software. We use Payhawk daily as our main P2P system. Customer support is prompt and useful. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

There is no option to initiate transfers to bank accounts in the USA, which is a significant limitation for me. I understand this is something the company is looking into. Review collected by and hosted on G2.com.

What problems is Payhawk solving and how is that benefiting you?

When it comes to invoice management, making payments to suppliers is straightforward and efficient. Accessing our invoices and receipts is also convenient, and the search function works very well. We make use of Payhawk data, along with our custom fields, to allocate expenses to various budget codes and funding sources. For expense management, the process is simple for both employees and approvers, which also helps save time for administrators responsible for consolidating payments. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Tommy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tommy G.")
TG

Tommy G.

CPO &amp; Co-Founder

Small-Business (50 or fewer emp.)

2/6/2025

"Intuitive UX, Perfect for Budgeting"

5/5

What do you like best about Payhawk?

I like Payhawk for its excellent UX and find it easy to use. The collaboration features work really well, making teaming up on tasks straightforward. The initial setup was easy as well. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

better notifications Review collected by and hosted on G2.com.

What problems is Payhawk solving and how is that benefiting you?

I use Payhawk for expenses and budgeting. It's easy to use and enhances collaboration with my team. Review collected by and hosted on G2.com.

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4/28/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

AB

Antoinette B.

People and Office Manager

Small-Business (50 or fewer emp.)

11/26/2025

"Effortless Expense Management with Outstanding Support"

5/5

What do you like best about Payhawk?

Payhawk is easy to set up, manage and for my team to use for all company expenses. The online customer support is immediate, and with my very busy role, this is vital. My team can easily upload receipts via the app and submit expenses with ease. We all use this daily, and my Bookeeper can also access to manage our VAT returns. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

At times, I find that my expenses get stuck in the REVIEW cycle, which can be frustrating. However, I appreciate that I can use the online chat feature to reach out for help when this happens. Review collected by and hosted on G2.com.

What problems is Payhawk solving and how is that benefiting you?

The platform offers efficient receipt management and provides instant reporting features. Real-time expense management is also available, making it easier to keep track of spending as it happens. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Luis Miguel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luis Miguel R.")
LR

Luis Miguel R.

Software Engineer

Enterprise (\> 1000 emp.)

10/22/2025

"Reliable Tool for Daily Expense Reporting and Control"

5/5

What do you like best about Payhawk?

Payhawk is extremely user-friendly and integrates seamlessly with our M3 system, making the process of reporting daily expenses both straightforward and efficient. The interface is easy to navigate, and the automation features significantly reduce the amount of manual work required. We rely on it regularly throughout the company, and the platform has consistently demonstrated stability and reliability in our daily operations. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

The approval workflow tends to be somewhat rigid, and I find that certain features are not as intuitive as I would expect. Review collected by and hosted on G2.com.

What problems is Payhawk solving and how is that benefiting you?

Payhawk has made it much simpler for us to track and manage all company expenses incurred with our corporate credit cards. By centralizing receipts, approvals, and reports in a single platform, it has significantly reduced manual tasks and enhanced visibility across different departments. As a result, our expense reporting process is now faster, more transparent, and far easier to oversee. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Mile B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mile B.")
MB

Mile B.

1/7/2026

"Streamlined Accounts Payable with Intuitive Interface"

4.5/5

What do you like best about Payhawk?

I love that Payhawk is very intuitive and has a very low barrier to use. I also like that they rolled out agents that further lower the barrier for employees by enabling a Slack integration. That's what I like most about Payhawk. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

I think when new features are rolled out, the interface or the platform from an admin perspective isn't made very well. Also, when purchasing additional features we experienced some issues. For example requests weren't set up correctly initially. Budgets were not enabled even though we purchased it, so we had to reach out to Payhawk again. It felt a bit unprofessional. Review collected by and hosted on G2.com.

What problems is Payhawk solving and how is that benefiting you?

Payhawk is our go-to for accounts payable management, i.e. handling invoices, reimbursements, and credit card management. It centralizes requests and facilitates transparent approvals with clear workflows. It offers real-time budget awareness and flexibility, unifying many functions into one platform. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Enterprise (\> 1000 emp.)

7/21/2026

"Modern Design, Needs Speed Improvements"

4/5

What do you like best about Payhawk?

I like Payhawk's layout because it's quite modern and fresh. I also find it easy to locate everything I need. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

The app lags a lot. When I am submitting my own expense, it sometimes takes up to a minute or even more to open up the expense, and then when I want to click on a specific line, it also takes quite some time to open it up. Review collected by and hosted on G2.com.

What problems is Payhawk solving and how is that benefiting you?

I use Payhawk to approve employee expenses. It helps organize expenses and makes approving easier. Review collected by and hosted on G2.com.

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Response from Raquel Orejas of Payhawk

[Editedit](https://www.g2.com/survey_responses/payhawk-review-13135481/official_response/edit)

Hi there!

We appreciate your positive feedback on the modern layout and ease of use. We acknowledge the issue with the app's speed and are committed to resolving it to ensure a more efficient experience for you.

Thanks for trusting Payhawk.

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources")
CH

Verified User in Human Resources

Small-Business (50 or fewer emp.)

12/23/2025

"Effective spend control and AP automation in one platform"

5/5

What do you like best about Payhawk?

Payhawk significantly simplifies expense and invoice management by centralizing cards, invoices, approvals, and accounting data in one platform. The approval workflows, receipt capture, and accounting integrations reduce manual work and improve control and visibility over company spend. It is intuitive for end users while still providing strong structure for finance teams. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

Some processes can be rigid when dealing with more complex accounting scenarios, such as correcting postings or handling exceptions. Additionally, certain configurations and changes require finance-level access or support involvement, which can slow things down slightly in fast-moving environments. Review collected by and hosted on G2.com.

What problems is Payhawk solving and how is that benefiting you?

Payhawk helps us reduce manual expense processing, improve control over employee spending, and ensure invoices and expenses are consistently documented and approved. It provides better visibility over cash flow and liabilities, simplifies reconciliation with the accounting system, and saves significant time for both the finance team and operational users.Effective spend control and AP automation in one platform Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

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##### Categories on G2

[Expense Management](https://www.g2.com/categories/expense-management)[AP Automation](https://www.g2.com/categories/ap-automation)[Spend Management](https://www.g2.com/categories/spend-management)

[Expense Management](https://www.g2.com/categories/expense-management)[AP Automation](https://www.g2.com/categories/ap-automation)[Spend Management](https://www.g2.com/categories/spend-management)[Travel Management](https://www.g2.com/categories/travel-management)[Invoice Management](https://www.g2.com/categories/invoice-management)[Procure to Pay](https://www.g2.com/categories/procure-to-pay)[Mileage Tracking](https://www.g2.com/categories/mileage-tracking)[Payment Card Issuance](https://www.g2.com/categories/payment-card-issuance)

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