--- title: Payhawk Reviews meta\_title: 'Payhawk Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 903 reviews by the users' company size, role or industry to find out how Payhawk works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 903 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense ---

### Payhawk Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Payhawk's platform to be **intuitive and easy to use** , streamlining expense management efficiently. [(439 mentions)](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1337824&qs=pros-and-cons#reviews)

Users appreciate the **ease of expense management** with Payhawk, finding it simple and intuitive for tracking and approvals. [(222 mentions)](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1339120&qs=pros-and-cons#reviews)

Users appreciate the **excellent customer support** of Payhawk, noting fast and clear replies from a professional team. [(212 mentions)](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1338616&qs=pros-and-cons#reviews)

Users value the **time-saving capabilities** of Payhawk, appreciating its efficiency in managing expenses and reimbursements. [(167 mentions)](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1340409&qs=pros-and-cons#reviews)

Users appreciate the **simple and intuitive interface** of Payhawk, making expense management effortless and efficient. [(166 mentions)](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1338599&qs=pros-and-cons#reviews)

Users face **approval issues** with delayed requests and complex navigation in Payhawk's mobile app. [(58 mentions)](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1337888&qs=pros-and-cons#reviews)

Users face **missing features** that hamper usability, like complex navigation and lack of request tracking until approval. [(53 mentions)](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1339102&qs=pros-and-cons#reviews)

Users struggle with the **approval process** , finding it non-intuitive and difficult to track request submissions effectively. [(42 mentions)](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1339558&qs=pros-and-cons#reviews)

Users find the **limited customization** options in Payhawk challenging, impacting their ability to tailor the platform to specific needs. [(42 mentions)](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1339976&qs=pros-and-cons#reviews)

Users find the **card approval process confusing** and face issues with integrations and managing employee card changes. [(41 mentions)](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1340368&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Payhawk

##### 1. Ease of Use

Users find Payhawk's platform to be **intuitive and easy to use** , streamlining expense management efficiently.
[
See 439 mentions
](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1337824&qs=pros-and-cons#reviews)

See Related User Reviews

 ![R K B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "R K B.")
RB

R K B.

Mid-Market (51-1000 emp.)

4.5/5

"Expense submission after category selection."

What do you like about Payhawk?

I started working under expense category to submit my expense for Reimbursement. which liked me a lot in terms of uploading document and data field en

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Efficient, User-Friendly, and Packed with Value"

What do you like about Payhawk?

Payhawk makes spend management easy with its all-in-one platform for cards, expenses, invoices, and approvals. It’s intuitive, saves time with automat

##### 2. Expense Management

Users appreciate the **ease of expense management** with Payhawk, finding it simple and intuitive for tracking and approvals.
[
See 222 mentions
](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1339120&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Tommy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tommy G.")
TG

Tommy G.

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive UX, Perfect for Budgeting"

What do you like about Payhawk?

I like Payhawk for its excellent UX and find it easy to use. The collaboration features work really well, making teaming up on tasks straightforward.

 ![Shane C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shane C.")
SC

Shane C.

Mid-Market (51-1000 emp.)

4.5/5

"Streamlined and Easy way to Manage Work Expenses"

What do you like about Payhawk?

Recently, I’ve noticed how much smarter the platform has become with the introduction of AI features. The AI Agents, especially things like the Financ

##### 3. Customer Support

Users appreciate the **excellent customer support** of Payhawk, noting fast and clear replies from a professional team.
[
See 212 mentions
](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1338616&qs=pros-and-cons#reviews)

See Related User Reviews

 ![R K B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "R K B.")
RB

R K B.

Mid-Market (51-1000 emp.)

4.5/5

"Expense submission after category selection."

What do you like about Payhawk?

I started working under expense category to submit my expense for Reimbursement. which liked me a lot in terms of uploading document and data field en

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Efficient, User-Friendly, and Packed with Value"

What do you like about Payhawk?

Payhawk makes spend management easy with its all-in-one platform for cards, expenses, invoices, and approvals. It’s intuitive, saves time with automat

##### 4. Time-saving

Users value the **time-saving capabilities** of Payhawk, appreciating its efficiency in managing expenses and reimbursements.
[
See 167 mentions
](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1340409&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Tommy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tommy G.")
TG

Tommy G.

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive UX, Perfect for Budgeting"

What do you like about Payhawk?

I like Payhawk for its excellent UX and find it easy to use. The collaboration features work really well, making teaming up on tasks straightforward.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Efficient, User-Friendly, and Packed with Value"

What do you like about Payhawk?

Payhawk makes spend management easy with its all-in-one platform for cards, expenses, invoices, and approvals. It’s intuitive, saves time with automat

##### 5. Intuitive

Users appreciate the **simple and intuitive interface** of Payhawk, making expense management effortless and efficient.
[
See 166 mentions
](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1338599&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Efficient, User-Friendly, and Packed with Value"

What do you like about Payhawk?

Payhawk makes spend management easy with its all-in-one platform for cards, expenses, invoices, and approvals. It’s intuitive, saves time with automat

 ![Steve I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve I.")
SI

Steve I.

Small-Business (50 or fewer emp.)

4.0/5

"Effortless Expense Management with Flexible Control"

What do you like about Payhawk?

I find Payhawk easy to use for both end users and admins. I appreciate the simplicity in controlling, checking, and making changes. It only takes a fe

### 5 Cons or Disadvantages of Payhawk

##### 1. Approval Issues

Users face **approval issues** with delayed requests and complex navigation in Payhawk's mobile app.
[
See 58 mentions
](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1337888&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Friendly Customer Support That Stands Out"

What do you dislike about Payhawk?

I wish the approval workflows were visible. That said this might be a setting that’s outside of payhawk’s control.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Nice UI with Huge Potential—A Team That Listens and Implements Feedback"

What do you dislike about Payhawk?

It’s simple and efficient, which is inherently great, but it also forces us to bend some of our internal rules and processes a bit. Delegating or revi

##### 2. Missing Features

Users face **missing features** that hamper usability, like complex navigation and lack of request tracking until approval.
[
See 53 mentions
](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1339102&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Danielle H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danielle H.")
DH

Danielle H.

Mid-Market (51-1000 emp.)

4.5/5

"Easy expense tracking"

What do you dislike about Payhawk?

As we use Payhawk for 3 different entities with some employees working across all three entities, it would be helpful to have card names printed on to

 ![Kelli K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelli K.")
KK

Kelli K.

Mid-Market (51-1000 emp.)

4.5/5

"Instant Transactions and Flexible Admin Customization"

What do you dislike about Payhawk?

The only thing that isn’t my favorite is that the export doesn’t let me group transactions by employee. In our old system, we could group expenses by

##### 3. Approval Process

Users struggle with the **approval process** , finding it non-intuitive and difficult to track request submissions effectively.
[
See 42 mentions
](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1339558&qs=pros-and-cons#reviews)

See Related User Reviews

 ![R K B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "R K B.")
RB

R K B.

Mid-Market (51-1000 emp.)

4.5/5

"Expense submission after category selection."

What do you dislike about Payhawk?

I would say there’s nothing to dislike, just a quick suggestion. Once the document is updated, the data is captured correctly in terms of value, cu

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Nice UI with Huge Potential—A Team That Listens and Implements Feedback"

What do you dislike about Payhawk?

It’s simple and efficient, which is inherently great, but it also forces us to bend some of our internal rules and processes a bit. Delegating or revi

##### 4. Limited Customization

Users find the **limited customization** options in Payhawk challenging, impacting their ability to tailor the platform to specific needs.
[
See 42 mentions
](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1339976&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Tommy G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tommy G.")
TG

Tommy G.

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive UX, Perfect for Budgeting"

What do you dislike about Payhawk?

better notifications

 ![Stéphane M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stéphane M.")
SM

Stéphane M.

Mid-Market (51-1000 emp.)

4.5/5

"Accelerating Financial Efficiency with Smart, User-Friendly Design"

What do you dislike about Payhawk?

The main aspect where Payhawk could enhance its offering is by introducing more advanced customization options for workflows and reporting. While the

##### 5. Card Issues

Users find the **card approval process confusing** and face issues with integrations and managing employee card changes.
[
See 41 mentions
](https://www.g2.com/products/payhawk/reviews?filters%5Bsentiment_snippet%5D=1340368&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"THis is the best solution for check and control expenses that I ever tried"

What do you dislike about Payhawk?

And there's a new feature of travel management that I need to test. You can request a trip and the AI agent shares with you the best options.

 ![Danielle H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danielle H.")
DH

Danielle H.

Mid-Market (51-1000 emp.)

4.5/5

"Easy expense tracking"

What do you dislike about Payhawk?

As we use Payhawk for 3 different entities with some employees working across all three entities, it would be helpful to have card names printed on to

 ![Danielle H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danielle H.")
DH

Danielle H.

Finance Business Partner

Mid-Market (51-1000 emp.)

9/24/2024

"Easy expense tracking"

4.5/5

What do you like best about Payhawk?

The key thing for us is user accesibility and great customer service. We have found both those things with Payhawk. Employees are able to claim expenses through the app or online, as well as submit and upload receipts from their company card. This helps our accounting team to carry out seamless end of month procedures with expenses already categorised by budget and department. The customer service team are friendly and helpful sorting out any glitches or queries in a professional and prompt manner. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

As we use Payhawk for 3 different entities with some employees working across all three entities, it would be helpful to have card names printed on to physical cards. You can name the card online and it will show in the app and online but not on the printed card. This can cause confusion when they have a physical card for each entity and we've had to put sticky labels on them to identify each. Review collected by and hosted on G2.com.

What problems is Payhawk solving and how is that benefiting you?

Employees are uploading receipts as its easy to do so. Categories and deparments are already allocated to an expense before month end procedures. Review collected by and hosted on G2.com.

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3/13/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

7/30/2026

"Easy Setup, Simple UI, and Responsive Support with Great Netsuite Integrations"

4.5/5

What do you like best about Payhawk?

It’s easy to use and has a very simple, straightforward UI. I also appreciate the native integrations with external software and our ERP, Netsuite. The setup process is easy, and the support and implementation team has been very responsive whenever we’ve needed help. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

Sometimes it’s a bit slow when it comes to field autofill and OCR analysis. It would also be great to have more customizable features so it can better support and implement our specific company processes. Review collected by and hosted on G2.com.

What problems is Payhawk solving and how is that benefiting you?

Employee expense claims are now handled in one centralised place, and the ease of paying everything through it is a real time-saver. Payhawk is also compatible with e-invoicing in France, which is a big plus. Review collected by and hosted on G2.com.

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Response from Raquel Orejas of Payhawk

[Editedit](https://www.g2.com/survey_responses/payhawk-review-13186051/official_response/edit)

Hi there!

Thank you for sharing your positive experience with Payhawk! We're thrilled to hear that you find our platform easy to use, with a simple UI and great Netsuite integrations. We appreciate your feedback on areas for improvement, such as field autofill speed and customization options.

Our team is constantly working to enhance our features and user experience, so your input is invaluable. We'll make sure to address these concerns to provide you with an even better service. If you have any specific customization needs or encounter any issues, please don't hesitate to reach out to our implementation team.

We're glad to hear that Payhawk has streamlined your expense management process and saved you time.

Thank you for choosing Payhawk!

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Giaco M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giaco M.")
GM

Giaco M.

Senior Financial Controller

Mid-Market (51-1000 emp.)

1/21/2026

"Easy, Efficient, and Perfectly Integrated"

5/5

What do you like best about Payhawk?

I like that Payhawk is very easy to use and to explain, both for managing credit cards and expense reports, and for those who need to validate at the accounting level. It is intuitive for both users and administration. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

A feature that I did not find in Payhawk that could have been useful is to have multiple companies of the same group under the same macro entity. Then it would be nice to be able to navigate by keyboard within the "Expenses" section to work on it better. Review collected by and hosted on G2.com.

What problems is Payhawk solving and how is that benefiting you?

Payhawk allows traveling staff to easily create expense reports from the app, interacting directly with the accounting software. It is simple to use for both users and administrative staff, improving practicality and intuitiveness compared to Excel files. Review collected by and hosted on G2.com.

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4/24/2026
Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated

 ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet")
UI

Verified User in Internet

Enterprise (\> 1000 emp.)

7/28/2026

"Easy to Use with Fast, Always-Available Support"

4.5/5

What do you like best about Payhawk?

It’s easy to use, and the customer support team is always available to help as quickly as possible. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

Nothing major comes to mind. Overall, I’m happy with my experience using Payhawk. That said, the card management and request process could be a bit more intuitive for employee accounts, particularly around when an admin’s approval is required and when it isn’t. Review collected by and hosted on G2.com.

What problems is Payhawk solving and how is that benefiting you?

Payhawk simplifies company expense management by bringing corporate cards, expense tracking, and approvals into one platform. It makes it much easier to manage work-related expenses, submit receipts, and keep everything organised in one place. This saves time, reduces manual work, and makes the reimbursement and approval process more transparent and efficient. Review collected by and hosted on G2.com.

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Response from Raquel Orejas of Payhawk

[Editedit](https://www.g2.com/survey_responses/payhawk-review-13174621/official_response/edit)

Thank you for your positive feedback! We're pleased to hear that Payhawk has simplified your company expense management and made the process more efficient for you.

Regarding the approval flow. You've put your finger on a real gap: card approval requirements in Payhawk are driven by rules your admin configures (spend thresholds, specific suppliers, department, which manager needs to sign off), but that logic isn't surfaced to the employee making the request.

So from the employee's side, one card request sails through and a similar one gets held up, with no visible explanation of why. That's not a bug so much as a transparency gap. The system knows the rule that triggered the approval, but doesn't show it at the point of request.

We'll pass this along as a specific product suggestion: surfacing the "why" (e.g. "requires approval, over your team's spend limit" or "requires approval, flagged supplier") right in the request flow, rather than leaving employees to guess. That would fix the inconsistency you're describing without requiring your admin to simplify the underlying rules.

Thanks again for flagging this, it's the kind of detail that's easy to miss internally but obvious once a real user points it out.

Thanks for using Payhawk!

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Archie W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Archie W.")
AW

Archie W.

Mid-Market (51-1000 emp.)

5/8/2026

"Effortless Expense Management, Needs Smarter AI"

4.5/5

What do you like best about Payhawk?

I think the ease for accountants to use Payhawk is great. It's super easy to upload transactions, submit employee expenses, and get paid quickly. I like that the categories are super easy to select, making sure we're coding the correct transactions to the correct categories, departments, and locations. It's adaptable in terms of which entity you want the transaction to end up in, like applying a line distribution or an amortization journal, which is important for our accounting standards. Also, budget holders found it really helpful because they can get good visibility of their budgets and transactions allocated against their budget in the year and what they've got left. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

Some of the AI features aren't working great. It's supposed to auto-populate categories and stuff, but it's not smart enough yet. Sometimes it fills in descriptions or memos that have nothing to do with the transaction. It also occasionally takes the wrong number from the receipts or invoices, which can lead to mistakes. This is especially problematic for non-finance teams trying to upload reimbursable expenses quickly. Also, sometimes the processing of payments just crashes, and I have to wait until the next day or later. And yes, the price is quite high. Review collected by and hosted on G2.com.

What problems is Payhawk solving and how is that benefiting you?

I use Payhawk for credit cards, supply bills, and employee expenses. It streamlines uploading transactions and selecting categories, which makes it easy for accountants. It also helps budget holders track their spending and remaining budgets effortlessly. Review collected by and hosted on G2.com.

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Response from Raquel Orejas of Payhawk

[Editedit](https://www.g2.com/survey_responses/payhawk-review-12779354/official_response/edit)

Thank you for sharing your positive experience with Payhawk, especially regarding the ease of use for accountants and budget holders. We understand your concerns about the AI features and payment processing, and we are actively working on enhancements to address these issues.

Validated ReviewerIncentivizedSource: Seller invite

 ![Román E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Román E.")
RE

Román E.

Analyst

Mid-Market (51-1000 emp.)

1/15/2026

"Centralized Payments with Responsive Support"

4.5/5

What do you like best about Payhawk?

I think their customer service is quite good; they are always willing to respond whenever you have a question or an issue. I also appreciate having everything centralized, which helps reduce time and makes everything easier. I enjoy having the option to configure all the settings of my entities in one place. It's really useful because I log in once and can manage all of them at once. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

I mean, the only thing is that the way it works could be a little bit more user friendly or more intuitive. The learning curve sometimes can be a little bit high until you understand how the platform works. Review collected by and hosted on G2.com.

What problems is Payhawk solving and how is that benefiting you?

Payhawk centralizes all our payments, saving time across our many entities. It also functions as OCR software, making management easier by having everything in one platform. Review collected by and hosted on G2.com.

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3/25/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Quentin P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quentin P.")
QP

Quentin P.

Mid-Market (51-1000 emp.)

5/7/2026

"Flexibility, Ergonomics, and Exceptional Support"

5/5

What do you like best about Payhawk?

I appreciate the flexibility and ergonomics of the Payhawk interface. It ensures easy adoption within the team and allows working in a clear and secure environment. Additionally, the customer service is very proactive and present, which helps to quickly resolve issues. They constantly work to improve the use of their tools and offer solutions tailored even for specific situations. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

When there are issues that fall outside the scope, such as a card expense for which the receipt is lost, it is not an ideal situation to handle with Payhawk. These cases should be managed even if they fall outside the usual scope. Review collected by and hosted on G2.com.

What problems is Payhawk solving and how is that benefiting you?

I use Payhawk to pay invoices, reimburse and analyze expense reports, prepare trips, and everything is connected to our accounting tool. This allows us to work in a clear and secure environment, with guaranteed internal adoption. Review collected by and hosted on G2.com.

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Response from Raquel Orejas of Payhawk

[Editedit](https://www.g2.com/survey_responses/payhawk-review-12770819/official_response/edit)

It's great to hear that Payhawk is helping you pay invoices, reimburse expenses, and analyze reports in a clear and secure environment. We're committed to providing a seamless experience for our users.

Validated ReviewerIncentivizedSource: Seller inviteAI Translated

 ![Fahed S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fahed S.")
FS

Fahed S.

Small-Business (50 or fewer emp.)

4/24/2026

"Intuitive Platform"

4.5/5

What do you like best about Payhawk?

I find Payhawk very user-friendly and quite intuitive, especially when it comes to understanding various settings and filters. Unlike other expense management software I've used, Payhawk doesn't impose restrictions on what I can see and filter. With Payhawk, I can pretty much apply every single category that's possible. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

I face problems mainly with currency conversion. Our company has operations abroad and settles invoices or reimburses staff in different currencies. I found some issues particularly with staff reimbursements. What happens is you end up reimbursing them with their currency, and if you don't have an allocated port for that currency, it would end up being a conversion from your Sterling account to settle that. Then there's a sort of reverse FX value of that payment against the invoice, and you get a mismatch. I'd like for the admin to have more control over setting the amounts and editing those situations where it can lock up quite easily. Review collected by and hosted on G2.com.

What problems is Payhawk solving and how is that benefiting you?

I use Payhawk for recording invoices and reimbursing expenses. It's user-friendly and intuitive, making it easy to understand settings and filters. Review collected by and hosted on G2.com.

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Response from Raquel Orejas of Payhawk

[Editedit](https://www.g2.com/survey_responses/payhawk-review-12682291/official_response/edit)

We're glad to hear that you find Payhawk user-friendly and intuitive. We understand the challenges with currency conversion and will definitely take your feedback into consideration for future improvements. Thank you for sharing your experience with us!

Validated ReviewerIncentivizedSource: Seller invite

NB

Nico B.

Finance assistant

Mid-Market (51-1000 emp.)

1/30/2025

"Effortless Expense Management with Stellar Support"

4.5/5

What do you like best about Payhawk?

I find Payhawk easy to use and intuitive. The great customer support is another highlight, especially with the chat feature, which is the best way for me to communicate as it offers live interaction, but also the flexibility to leave and return as needed. Payhawk facilitates employee access to company funds while traveling and processes expenses directly in our ERP system. I also appreciate that once you get to know the platform, it allows for customization to meet our specific needs. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

We have not been able to draw funds directly from Payhawk to top up our account. Review collected by and hosted on G2.com.

What problems is Payhawk solving and how is that benefiting you?

Payhawk allows employees to access company funds while traveling and facilitates expense processing directly in our ERP system. Review collected by and hosted on G2.com.

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4/8/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Mid-Market (51-1000 emp.)

6/29/2026

"Intuitive Platform with Reactive Support"

4.5/5

What do you like best about Payhawk?

I use Payhawk for cards and bills. It's very intuitive and easy to use. I can connect easily with our ERP, Business Central, and manage bills and users with cards in one system. The support is very reactive. One time when we sent funds into our virtual wallet and needed money right away, support did a speed up for us. The initial setup was very easy and fast, and Charley is the best. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

I'd like to see more personalised things per employee, like a default dimension for each employee. I'd also like to be able to set up categories. Also we are really waiting for to use Payhawk on Middle East as we have entities on ME too Review collected by and hosted on G2.com.

What problems is Payhawk solving and how is that benefiting you?

I use Payhawk for cards and bills. We can connect easily with our ERP Business Central, and we can manage bills and users with cards in one system. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

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