Payfit Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of PayFit, finding it simple to access payslips and HR documents. (2 mentions)

Users appreciate the modern UI of PayFit, finding accessible payslips and easy paycheck management beneficial. (2 mentions)

Users commend the intuitive user interface of PayFit, making access to payslips and HR documents effortless. (2 mentions)

Users appreciate the easy access to payslips and HR documents, enhancing transparency and efficiency in managing information. (1 mentions)

Users appreciate the ease of access to payslips and documents, enhancing their efficiency and experience with PayFit. (1 mentions)

Users find the mobile experience less smooth than desktop and desire more customizable notifications. (1 mentions)

Users lack the yearly summary information for payslips, which would enhance their financial tracking experience. (1 mentions)

Users find the limited customization of notifications in PayFit restricts their overall experience and usability. (1 mentions)

Users find the mobile experience less smooth than desktop, with limited notification customization affecting usability. (1 mentions)

Users find the mobile experience lacking compared to desktop, wishing for smoother functionality and customizable notifications. (1 mentions)

5 Pros or Advantages of Payfit

1. Ease of Use

Users appreciate the ease of use of PayFit, finding it simple to access payslips and HR documents.

See 2 mentions

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jesus Emilio F.

Mid-Market (51-1000 emp.)

4.0/5

"Easy access to payslips and HR info in one place"

What do you like about Payfit?

I really like how simple it is to access my payslips and HR documents whenever I need them. The platform is very intuitive, and I can quickly find inf

Kent O.

Mid-Market (51-1000 emp.)

4.5/5

"Easy to check out salary"

What do you like about Payfit?

Payfit allows you to easily check your paycheck and make a request for a day off.

2. Payroll

Users appreciate the modern UI of PayFit, finding accessible payslips and easy paycheck management beneficial.

See 2 mentions

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Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Good application to check all your payslips"

What do you like about Payfit?

Modern UI, accessible payslips in PDF format.

Kent O.

Mid-Market (51-1000 emp.)

4.5/5

"Easy to check out salary"

What do you like about Payfit?

Payfit allows you to easily check your paycheck and make a request for a day off.

3. User Interface

Users commend the intuitive user interface of PayFit, making access to payslips and HR documents effortless.

See 2 mentions

See Related User Reviews

jesus Emilio F.

Mid-Market (51-1000 emp.)

4.0/5

"Easy access to payslips and HR info in one place"

What do you like about Payfit?

I really like how simple it is to access my payslips and HR documents whenever I need them. The platform is very intuitive, and I can quickly find inf

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Good application to check all your payslips"

What do you like about Payfit?

Modern UI, accessible payslips in PDF format.

4. Easy Access

Users appreciate the easy access to payslips and HR documents, enhancing transparency and efficiency in managing information.

See 1 mentions

See Related User Reviews

jesus Emilio F.

Mid-Market (51-1000 emp.)

4.0/5

"Easy access to payslips and HR info in one place"

What do you like about Payfit?

I really like how simple it is to access my payslips and HR documents whenever I need them. The platform is very intuitive, and I can quickly find inf

5. Efficiency

Users appreciate the ease of access to payslips and documents, enhancing their efficiency and experience with PayFit.

Users find the mobile experience lacking compared to desktop, wishing for smoother functionality and customizable notifications.

See 1 mentions

See Related User Reviews

jesus Emilio F.

Mid-Market (51-1000 emp.)

4.0/5

"Easy access to payslips and HR info in one place"

What do you dislike about Payfit?

Sometimes the mobile experience feels less smooth compared to the desktop version, and notifications could be more customizable. Other than that, it w

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Yehani A.

People Operations Specialist

Human Resources

Mid-Market (51-1000 emp.)

7/13/2026

"Easy, Intuitive Payroll with Excellent Chat Support and Time-Saving Bulk Uploads"

5/5

What do you like best about Payfit?

PayFit is very easy to use and intuitive, so I can usually find what I need quickly. On the rare occasion I can't, the chat support is excellent and resolves queries efficiently. The bulk upload functionality is also a huge time saver, making repetitive admin tasks much quicker and easier. Review collected by and hosted on G2.com.

What do you dislike about Payfit?

Validating every payslip each month can be quite time consuming, particularly when many employees have no changes. It would be really helpful if there were a way to identify or filter only those payslips with changes, so additional scrutiny and validation could be focused where it's needed most.

I'd also love to see an integration with our HRIS, HiBob, to streamline data syncing and reduce manual administration. Review collected by and hosted on G2.com.

What problems is Payfit solving and how is that benefiting you?

PayFit has simplified our payroll processes by reducing manual administration, improving accuracy and making payroll more efficient. Bulk uploads and employee self-service save our team time each month, while employees can easily access their own payroll information without needing to contact HR. Review collected by and hosted on G2.com.

Response from Eugénie Demarta of PayFit

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Thank you for such a wonderful review! We're really pleased to hear that PayFit feels intuitive and that our chat support has been helpful when you've needed it. It's also great to know the bulk upload functionality is saving you time on admin tasks.

Your suggestions around payslip validation and a HiBob integration are really valuable. Thanks for being a PayFit user!

Verified User in Gambling & Casinos

Small-Business (50 or fewer emp.)

9/22/2026

"Seamless HR & Payroll platform with Payfit - User-Friendly, Integrates Well and Great Customer Care"

5/5

What do you like best about Payfit?

Payfit is a great software tool for all our HR and payroll needs. It works seamlessly with our NEST and HMRC integrations. Very user friendly dashboard showing what needs your attention, plus easy workflows make setting up new starters a breeze.

Payfit are always making product improvements to improve the user experience when running payroll each month and also with added features like performance and engagement. The customer support is great, very knowledgeable and the new AI copilot tool is very thorough and detailed. Review collected by and hosted on G2.com.

What do you dislike about Payfit?

Not many downsides to working with Payfit. I can't think of any right now, it suits and fits nicely within our small business operations. Review collected by and hosted on G2.com.

Response from Eugénie Demarta of PayFit

edit

Hello,

Thank you for this thoughtful feedback. We’re glad that Payfit fits so smoothly into your small business operations, from setting up new starters to running payroll and tracking costs.

Your comments on the user experience, product improvements, customer support and Payfit AI are especially appreciated. We’re pleased that the platform helps you find the right information more efficiently.

The Payfit Team

Verified User in Entertainment

Enterprise (> 1000 emp.)

4/30/2026

"Real-Time Visibility, But with Technical Limitations"

3.5/5

What do you like best about Payfit?

I like being able to have visibility, throughout the month, of the payroll information, to be able to view the draft of how it will look, and to be able to generate reports with live updated information. PayFit differentiates itself from a traditional management firm because it allows you to see the final payroll at any time of the month and make any modifications independently. Review collected by and hosted on G2.com.

What do you dislike about Payfit?

They have some technical limitations when there are many employees in the same workplace. Sometimes it takes a while to load, or data has to be loaded in sub-centers, or they make modifications to the platform without notice. Review collected by and hosted on G2.com.

Response from Chloe Pease of PayFit

edit

Thank you for taking the time to share your feedback.

It's great to hear that features such as real-time payroll visibility, live reporting, and the ability to review payroll drafts throughout the month are adding value to your processes. Providing greater transparency and control is a key part of what we're aiming to achieve with PayFit, so we're pleased to hear this has had a positive impact.

We also appreciate your feedback on areas where we can improve. Performance when managing larger employee populations and clearer communication around platform updates are both valuable points, and we've shared this feedback with our product teams for consideration as we continue to enhance the platform.

If you experience any performance issues or have questions about upcoming changes, please don't hesitate to reach out to our support team, we're here to help!

Thank you again for your feedback and for choosing PayFit.

Verified User

Mid-Market (51-1000 emp.)

3/24/2026

"Effortless Payroll Management with Stellar Support"

5/5

What do you like best about Payfit?

I really appreciate how easy PayFit is to use; it's like a breath of fresh air compared to our previous software. The things it can do wow me every time I use it. I love everything about the software, their support, and their implementation as everything was so smooth. Implementations were there every step of the way and were really helpful. With PayFit, I can work on payroll during the month with updates, and it takes a day max to review, freeing up 80% of my payroll processing week. Review collected by and hosted on G2.com.

What do you dislike about Payfit?

The HR system couldn't do what we needed it to, but it wasn't a problem to us at all. Review collected by and hosted on G2.com.

Response from Eugénie Demarta of PayFit

edit

Thank you Sophie for this brilliant feedback!

"Effortless payroll" sums up exactly what we aim to deliver. We're delighted that PayFit has transformed your payroll process and saved you so much valuable time!

The PayFit Team

Verified User in Human Resources

Mid-Market (51-1000 emp.)

7/7/2026

"Super Clean, Easy-to-Navigate Interface for Beginners and Pros"

4.5/5

What do you like best about Payfit?

The clear and easy to use platform user interface - super clean, and easy to navigate as a beginner or pro Review collected by and hosted on G2.com.

What do you dislike about Payfit?

Sometimes the support time can be quite roundabout in their explanation, and their timing can sometimes be delayed (hours+ later when a request needs to be solved urgently) Review collected by and hosted on G2.com.

Response from Eugénie Demarta of PayFit

edit

Thank you for your lovely feedback! We're thrilled to hear you find the platform clean and easy to navigate, as that's exactly what we aim for. We also appreciate your honesty about support response times and we're continuously working to improve that experience. Thanks for being a PayFit user!

Jonny K.

Senior Product Manager

Information Technology and Services

Mid-Market (51-1000 emp.)

4/28/2026

"Clear, Detailed Expense Breakdowns Integrated into Payslips"

4.5/5

What do you like best about Payfit?

I like that expenses are integrated into my payslip, so I can clearly see my mileage claims along with a detailed breakdown of my expenses. Review collected by and hosted on G2.com.

What do you dislike about Payfit?

Having to log in just to view my payslips is inconvenient; a password-protected PDF attachment sent by email would be better. Review collected by and hosted on G2.com.

Response from Eugénie Demarta of PayFit

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Thank you for your kind words! We're really glad the expense integration makes your payslips clearer and easier to follow. It's great to hear the UI and email notifications are working well for you — thanks for being a PayFit user!

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

3/25/2026

"Easy to Access, but Payroll Journals and Updates Need Refinement"

3.5/5

What do you like best about Payfit?

The upsides includes;

it is a web based system and therefore easy to access.

it is fairly straight forward to use once you complete the onboarding process

Issues and queries are responded to quickly and most times these are resolved

Payfit's integration with other platforms makes it good.

Good information are available in their help centre or help articles.

Interactive Payslip is good Review collected by and hosted on G2.com.

What do you dislike about Payfit?

The downsides are;

Customer has to customise their payroll journals, which can be tedious and time consuming.

The payroll journals never balance, due to missing payments , deductions and duplication of expenses/deductions.

Payfit now separates annual leave pay from basic salary which makes month end calculations longer to process within our ERP system.

The P11D form generated by Payfit is basic and the employee information doesn't align with fields/boxes provided on the form.

Some updates are rolled out without informing users, which causes errors for users. Review collected by and hosted on G2.com.

Response from Chloe Pease of PayFit

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Thanks for taking the time to share your detailed feedback and apologies for the delayed response here.

We’re really glad to hear that you’ve found PayFit easy to access and use, and that our support team and integrations have been helpful. It’s also great to know the interactive payslip and help centre are adding value.

We appreciate your honest feedback on payroll journals and updates. We understand how important it is for journals to balance correctly and for processes like month-end and reporting (including P11Ds) to run smoothly. These are areas that we are working on to improve and your comments are incredibly valuable in helping us prioritise these improvements.

If you’re open to it, we’d love to connect and hear more about your experience to ensure we’re addressing your needs.

Thanks again for your feedback.

The PayFit Team

jesus Emilio F.

iOS Engineer

Computer Software

Mid-Market (51-1000 emp.)

9/22/2025

"Easy access to payslips and HR info in one place"

4/5

What do you like best about Payfit?

I really like how simple it is to access my payslips and HR documents whenever I need them. The platform is very intuitive, and I can quickly find information like vacation days, expenses, or past payslips without having to ask HR. It makes everything feel more transparent and efficient. Review collected by and hosted on G2.com.

What do you dislike about Payfit?

Sometimes the mobile experience feels less smooth compared to the desktop version, and notifications could be more customizable. Other than that, it works well for everyday use. Review collected by and hosted on G2.com.

What problems is Payfit solving and how is that benefiting you?

PayFit makes it much easier to access payroll and HR information without depending on HR or finance teams. It solves the problem of waiting for emails or printed payslips, since everything is available instantly online. It also helps track vacation days, expenses, and other requests in one place, which saves time and gives me more control and visibility over my own information. Review collected by and hosted on G2.com.

Response from Eugénie Demarta of PayFit

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Hello,

Thank you for your feedback! We’re pleased that Payfit helps you access your payslips and HR information quickly, while giving you greater autonomy in managing your requests.

We also appreciate your comments on the mobile experience and notification settings.

The Payfit Team

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

2/13/2026

"I do not recommend it"

0/5

What do you like best about Payfit?

Automation of labor administrative management Review collected by and hosted on G2.com.

What do you dislike about Payfit?

It is very closed to parameterize things as one wants, for anything you have to open a ticket. Review collected by and hosted on G2.com.

Response from Chloe Pease of PayFit

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Thank you for your feedback, and we apologise for the delay in responding, we recognise we should have come back to you sooner.

We also want to acknowledge your frustration around flexibility and needing to open tickets for certain changes. This is valid feedback, and something we’ve been actively working to improve.

We’ve introduced in-app Copilot, an AI-powered assistant that understands your account and can answer questions instantly, with the option to move to live chat if further support is needed.

We’d really welcome the opportunity to speak with you directly and ensure you’re having a better experience with both the product and our service. If you’re open to it, please do reach out to us so we can support you further.

Kent O.

Mid-Market (51-1000 emp.)

6/26/2023

"Easy to check out salary"

4.5/5

What do you like best about Payfit?

Payfit allows you to easily check your paycheck and make a request for a day off. Review collected by and hosted on G2.com.

What do you dislike about Payfit?

Honestly I don't see any negative points. Maybe could have additional features like stats on your salary evolution etc but honestly it's nice to have. Review collected by and hosted on G2.com.