Paragon Route 360 Features
Routing (3)
Master Routing
Matches customer requests with routes and driver or vehicle availability.
Default Routes
Define default routes per customer, geography, type of vehicle or type of cargo.
Route Assignment
Routes can be assigned to drivers individually or by batch base on criteria such as qualifications or experience.
Scheduling (4)
Master Schedule
Defines schedules for a geographical area, customer group, or type of delivery.
Constraints
Define and implement constraints such as maximum distance or number of required stops.
Adjustments
Administrators can override schedules when unexpected changes occur.
ETA
Estimated time of arrival can be shared with customers and adjusted when needed.
Optimization (3)
Priorities
Allows users to establish and change priorities for routing activities.
Real-Time Updates
Receive system updates as soon as any changes are made
Dynamic Routing
Adjust routes based on company constraints and customer requirements.
Analytics (7)
Performance
Analyse the performance of different routes or schedules.
Time & Costs
Track time (for travel, load/unload, etc.) and the associated costs.
Productivity
Monitor driver productivity based on KPIs such as time to destination.
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Performance
Monitor the performance of all transportation management operations
Driver performance
Provide users with the ability to measure driver performance in the field
Actionable insights
Provide users with actionable insights they can take in order to minimize logistical costs and reduce shipment delivery times.
Carrier Management (3)
Carrier Information
Manage details about carriers such as the types of services they offer and pricing.
Evaluation
Provide criteria to evaluate carriers such as on-time delivery or quality of service.
Performance
Monitor carrier performance using historical data.
Freight Modes (4)
Definitions
Define multiple types of freight such as air, road, or sea.
Pricing
Track pricing per freight mode and carrier.
Selection
Choose the optimal freight mode based on price and customer requirements.
Route Optimization
Finding the most optimal routes for drivers based on various factors and constraints
Customer Management (3)
Customer Portal
Deliver an online portal where customers can monitor shipments.
Quotes
Create and manage personalized quotes for freight services.
Documents
Provide customers with transportation documents required for shipping.
Fleet Optimization (12)
Load Optimization
Provide users with the ability to optimize load and freight shipments
Route Planning
Provide users with the ability to optimize shipment routes
Carrier Selection
Provide users with the ability to arrange carriers for each shipment considering allocations, business shares, and costs.
Tracking
Track the location of vehicles using GPS technology.
Route Optimization
Finding the most optimal routes for drivers based on various factors and constraints
Live Driver Tracking
Track driver locations on a map in real time
Status Tracking
Track the status over time for a request, process, asset, or transaction
Order Tracking
Track orders throughout the fulfillment process
Activity Tracking
Track and document all activities across devices, networks, and other systems
Delivery Tracking
Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
Shipment Tracking
The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.
Location Tracking
Identify the physical location of an individual, asset, device, etc.
Visibility (3)
Notifications
Provide customers with live notifications on their deliveries.
ETAs
Allow users to calculate the estimated time of arrival (ETA) for each delivery.
In Transit
Ability to track good in transit between origin and destination
Transportation (15)
Planning
Schedule transportation activities based on demand and availability
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Fleet Management
Management of commercial motor vehicles for work-related purposes
Inventory Management
Track and manage inventory levels to maintain proper supply
Carrier Management
Find, compare, and select the most time/cost-effective freight carrier
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
Document Management
Store, manage, and track all electronic documents in a centralized location
Shipping Management
Manage and track orders being shipped to customers
Supplier Management
Manage all supplier data and operations
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Dispatch Management
Manage sending personnel and resources to a site as needed
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Customer Management
Store and organize information about customers and previous interactions
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Integrations (2)
Warehouse management systems
Integration with warehouse management systems
ERP Systems
Allow users to integrate thier TMS with an ERP system
Dispatching (2)
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Route optimization
Creates the most efficient route for users taking into account location, traffic and other factors
Order management
Allows fleet managers to automatically adjust deliveries based on new customer orders.
Customer portal (5)
Status updates
Provides customers with live status updates on the ETA of a delivery
Real-time driver tracking
Provides customers with live driver locations in order to better track their shipments
Customer communication
Allows customers to call or message thier driver.
Customer feedback
Allows customers to quickly review and rate thier customer experience
Delivery customization
Allows customers to choose a time window that they would like thier delivery to arrive
Reports (2)
Delivery metrics
Provides metrics on deliveries such as distance traveled, on-time rates and feedback scores
Driver rating
Provides reports on driver ratings which allows fleet managers to make more informed decisions for promotions
Driver tools (3)
Delivery rescheduling
Allows drivers to automatically reschedule deliveries on the occurence that the recieivng party is not home
Proof of delivery
Provides drivers with tools for electronic proof of delivery including timestamps, signatures and point of sale tools
Adaptive deliveries
Provides tools to automatically update deliveries based on customer interaction or traffic conditions.
Additional Functionality (77)
Mobile App
Access the system via a mobile application
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
EDI
Transfer of data from one computer system to another
Customizable Reports
Alter the layout and content of reports
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Real-Time Analytics
Analyze and gain insights into data in real-time
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Quotes/Estimates
Generate quotes or estimates for customers
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Scheduling
Plan availability and assign specific time slots for tasks and resources
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Geographic Maps
Visualize locations on a map
Local Forwarders
Freight forwarder/forwarding agent that transports cargo domestically with specialized knowledge of local logistics services
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
EDI
Transfer of data from one computer system to another
Shipping Labels
Generate or print labels that contain shipping information for packages
Rate Management
Track/optimize rates in relation to usage
Document Management
Store, manage, and track all electronic documents in a centralized location
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Waybills
Official shipping document that identifies origin and destination of the shipment, weight, freight, and other details of goods
LTL/Shared Truckload
Trucks that do not reach full load and can be shared
For Freight Operations
Intended to be used by freight brokers and logistics companies
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Delivery Tracking
Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
Inventory Management
Track and manage inventory levels to maintain proper supply
API
Application programming interface that allows for integration with other systems/databases
Shipping Management
Manage and track orders being shipped to customers
Accounting
Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
International Forwarders
Freight forwarder/forwarding agent that transports cargo internationally with knowledge of customs, and international boundaries, etc.
Warehouse Management
Manage and track operations and inventory within warehouses
Shipment Tracking
The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.
3PL Management
Outsource and manage third party logistics
Dispatch Management
Manage sending personnel and resources to a site as needed
Transportation Management
Organize and track the physical movement of goods from one location to another
Fleet Management
Management of commercial motor vehicles for work-related purposes
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Truckload Management
Track and manage transportation of large cargo that fills an entire trailer/truck
Scheduling
Plan availability and assign specific time slots for tasks and resources
Customer Management
Store and organize information about customers and previous interactions
Import/Export Management
Management of inbound and outbound shipments in the context of international trade
Quotes/Estimates
Generate quotes or estimates for customers
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Mobile Access
Access software remotely via mobile devices
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Data Import/Export
Import and export data to and from software applications
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Scheduling
Plan availability and assign specific time slots for tasks and resources
Driver Management
Track all personnel who operate company vehicles
GPS
System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
Electronic Signature
Digitally sign online documents
Dispatch Management
Manage sending personnel and resources to a site as needed
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Employee Management
Track employee schedules, availability, and performance across projects and tasks
SMS Messaging
Send messages via SMS
Territory Management
Organize customer data and accounts by user or geography
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Live Driver Tracking
Track driver locations on a map in real time
Delivery Tracking
Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Route Optimization
Finding the most optimal routes for drivers based on various factors and constraints
Fuel Tracking
Monitor and track fuel consumption and costs
Voice Recognition
Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking
Inventory Management
Track and manage inventory levels to maintain proper supply
Status Tracking
Track the status over time for a request, process, asset, or transaction
Shipping Management
Manage and track orders being shipped to customers
Transportation Management
Organize and track the physical movement of goods from one location to another
Order Tracking
Track orders throughout the fulfillment process
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Generative AI
Use AI to generate content in the form of text, images, videos, etc.